Bite Squad was founded in 2012 by current CEO and owner Kian Salehi. Salehi and friend Arash Allaei, realized that there was a great need in the metropolitan Minneapolis area for a food delivery service. While the company began in Minneapolis, today it also serves St. Paul, Minnesota, Austin, Texas, Denver, Colorado, and recently expanded to include Seattle, Washington, Orlando, Florida, Little Rock, Arkansas, Las Vegas, Nevada. and even Hawaii.
Using in-house developed technology, the company uses an algorithm which measures cooking time, the number of orders being placed, available drivers and even traffic flow to generate as precise an arrival time as possible. Customers, who place and track their order in real time online or through the Bite Squad app, get a text or call, including the driver’s picture, when they are nearby.
The company began with only 5 drivers and service to 17 restaurants. Today has 4,000 drivers, who are employees of the company, not “contracted drivers”. All drivers are in clearly marked cars, wear uniforms, and must use insulated boxes.
The company operates a restaurant food delivery service. Bite Squad claims to have thousands of restaurants and the company delivers within 7 miles of any given restaurant. Gift cards are available and pre-scheduled delivery is also available.
In 2017, the company acquired TakeOut Taxi, which opened up the Bethesda, Maryland, market to Bite Squad. And in January 2019, the company acquired delivery service LandShark.
Bite Squad was late introducing a mobile phone app, but did put one in the iTunes store in late 2015.