In 2014, Bank of America, JP Morgan Chase, and Wells Fargo joined together to create clearXchange service. This company was a payment provider for person to person, business to customer, and government to consumer payments. This enabled clients to send and receive money between other entities and persons who had accounts at these banks.
Capital One and USA bank joined in 2016. The company was sold to Early Warning Services in early 2016. Zelle users can send money to other registered Zelle users. (They can also attempt to send money to unregistered recipients, in which case the intended recipient will receive an invitation to sign up for the service in order to complete the transaction.) Users access the network within the websites and apps of Zelle-participating U.S. financial institutions and through the Zelle mobile app. To register with the Zelle mobile app, users must enroll a supported MasterCard or Visa debit card issued in connection with a U.S. bank account.
Zelle announced third-quarter earnings in 2019 of $49 billion on more than 196 million transactions.
Zelle now works with PNC and Bank of America, due to the integration of The Clearing House RTP Network in February 2021
Headquarters for Zelle are located in Phoenix, Arizona.
Zelle
In 2014, Bank of America, JP Morgan Chase, and Wells Fargo joined together to create clearXchange service. This company was a payment provider for person to person, business to customer, and government to consumer payments. This enabled clients to send and receive money between other entities and persons who had accounts at these banks.
Capital One and USA bank joined in 2016. The company was sold to Early Warning Services in early 2016. Zelle users can send money to other registered Zelle users. (They can also attempt to send money to unregistered recipients, in which case the intended recipient will receive an invitation to sign up for the service in order to complete the transaction.) Users access the network within the websites and apps of Zelle-participating U.S. financial institutions and through the Zelle mobile app. To register with the Zelle mobile app, users must enroll a supported MasterCard or Visa debit card issued in connection with a U.S. bank account.
History
Zelle announced third-quarter earnings in 2019 of $49 billion on more than 196 million transactions.
Zelle now works with PNC and Bank of America, due to the integration of The Clearing House RTP Network in February 2021
Headquarters for Zelle are located in Phoenix, Arizona.
frank dino says
I am going to go to every social media outlet and tell people how you stupid company doesn’t protect it’s users from scams and frauds…
Asefeh Shirafkan says
Hi Guys
My friend and I lost $4000 through a zelle and even though we reported the scammer to zelle a week later he opened NEW ZELLE account and scammed more people.
Let’s all hire an attorney and sue ZELLE.
maria c corral says
I sent my daughter $2,000 to her old phone number . I called my daughter to see if she received the money and she said know. She told me to check and apparently i sent her the money to her old hone number. I’m like how is that possible. I clicked on her new contact name and it still shows her picture on it. How did zelle or the bank import her new contact with her old phone number. I contacted by bank (chase) when the transaction was pending and they stated that they would put a claim in. The bank never called to tell me that they had denied stating it wasn’t fraud. I was like are you serious. Rep was like we cant do nothing. I put another claim in with chase and claims stated that they will see if zelle can retrieve funds and to wait 3 days. I then called again for them to tell me that my claim was denied again. I have contacted and sent text messages to the person that received my money but they will not send it back. I called her old phone number and gentlemen stated that he has not received any zelle. I called my local police station and they stated they are unable to help me. Chase also doesn’t have my back in which I told the rep that they should have my back since I’ve been banking with them for over 20 years. At this point I don’t what to do. My daughter needs the money to move out and rent somewhere else. I afraid we will be homeless since we have to move out. I have requested the money back from that number several times. I’m unable to talk to anyone at zelle.
Martha Caro says
I can’t believe that my money was taken out of my account and it was yours and Wells Fargo’s fault now I can’t even figure out where that money went there should be some record of where it went who signed for it but they tell me I’m out of luck I live on $900 a month and for a company with people who make so much money to do this to a customer it’s just sad no one in customer service will help me I’m just told I’m out of luck. The amount was not a lot to people like you but to me it fed me for a month and paid my bills. I am devastated and heartbroken
Susan Maloney says
Paid $2,200 through Zelle for a Birman Kitten $750 for the kitten and transportation and $1,450 for flight insurance to Washington DC. to Kevin Andrew but through these email addresses. Zelle email Amazoncj257@ gmail.com Name CJ Davis Reference: Nela Amount $1,450. Zelle email email address amouryellow@ gmail.com Name La Tavia Jackson Amount $1.00 and $749.00 I am not able to receive a refund because this was paid through Zelle.
Kevin Andrew Information
XXXX Cavender Dr SW
Atlanta, GA 303331
678-434-XXXX
info@ lightbirmankittens.com
lightbirmankittens.com
shipper: Good Shepherd Delivery
goodshepherddelivery.com
Contact: James 678-434-XXXX
other emails used Johnny Taylor richforever305@ aol.com for $1,450 I was told not to use this email address and andrewsoto97@ yahoo.com did not work for $750 for Zelle. This company also uses jupiterbengalkittens.com Kevin Andrew has a foreign accent.
I contacted Citibank regarding a refund they said I could not get a refund. I have contacted the FBI, Bureau of consumer and Regulatory Affairs and the State of Georgia, I want my money back. This is a crime Susan Maloney fanant@ verizon.net
Asefeh Shirafkan says
Hi Guys
My friend and I lost $4000 through a zelle and even though we reported the scammer to zelle a week later he opened NEW ZELLE account and scammed more people.
Let’s all hire an attorney and sue ZELLE.
B A. Chavez says
I have been a Zelle consumer for a couple years. I have only received money from two family members, and have NOT PERSONALLY SENT ANYTHING TO ANYONE.
My checking account was hacked 2-9-21, and they set up a dummy person to get $ and send. They took $3,000 out of one of their accounts. Deposited it in my checking account and IMMEDIATELY SENT IT TO OTHER PEOPLE, besides hacking everything, literally. I am sure Bank of America can reimburse us the $3,000, but says they can’t yet. Monies were forwarded to Navy Federal Credit Union in the states. They CLAIM THEY ARE WAITING FOR MONIES TO BE RETURNED. Generally fraud they reimburse the consumer and go after the funds separately, not forcing the consumer to be out $3,000. OBVIOUSLY ZELLE, AND BANK OF AMERICA ARE NOT STANDING BEHIND THEIR GUARANTEES. It appears the hackers were in India. Also, WHY would you have suggestions of people I might want to Zelle something with, if I am not trying to.? The list took very old classmates emails, from my Gmail. I haven’t even spoken to any of them for decades, you claimed was a convenience – NOT A CONVENIENCE, BUT AND INVASION OF MY PRIVACY. YOU SHOULD NEVER TAKE PEOPLE IN ONES GMAIL LIST, TO SUGGEST, WITHOUT MY PERMISSION. ZELLE IS OBVIOUSLY MORE INTERESTED IN “” CONTINUING TO MAKE THE BIG BUCKS, WHILE SCREWING THE LITTLE GUY”” ENOUGH IS ENOUGH. I want the $3,000 RETURNED IMMEDIATELY.
It certainly appears that YOU HAVE MANY COMPLAINTS OF FRAUD AND THEFT, ETC. Guess you figured WE DON’T MATTER, as long as YOU MAKE THE BIG BUCKS. I certainly hope I don’t have to go to court. It’s obvious you don’t really care about the security of your service or the consumer. AS USUAL ONLY CARE ABOUT MILKING ALL THE $ OUT OF US YOU CAN.
UNBELIEVABLE !!!!!! THIS WEBSITE IS NOT EVEN SECURED.
Nancy says
I agree was conned out of 300 dollars, disabled 1st responder, on disability and Zelle saying they can’t get it back!
Bekah Seda says
My name is Bekah Seda.
I’ve been a Zelle for almost a year now and I LOVE the Services! A VERY happy CUSTOMER!
July 9th I purchased a puppy from Albert Yorkshire puppies, paid 650.00 …500.00 for puppy and 150.00 for shipping. The first time I Zelle the money ,(to BLME lizabethy @ g-mail.com to Elizabeth Young). It DIDN’T go thru….some excuse that she was over her “Zelle”
account. Gave me another name to Zelle it to….. Johnliam 497@ gmail.com. With this one it had 2 names
George Liam and Vincent Parker and Johnathan. That time the Zelle went thru….. The next day I get a call from Evergreen Pacific Courier want another 500.00 for “insurance”. I contacted Albert Yorkshire puppies and the said…..”they forget to mention it AND that the puppy was ALREADY at Evergreen Pacific Courier. Long and short of it i Zelle Evergreen Pacific Courier
500.00. They also struggled recieveing payment stating same reason…over daily limited.
Bottom line…..I have not puppy and am out 1150.00 (which I borrowed and WiLL pay back!)
My concern is…..are you aware people are stealing money using ZELLE?
Honestly right now I have a bad opinion of Zelle that you would allow something like that to go on.
I have given you all the information I have I hope that you can do something about this even if I don’t get my money back you need to stop these people from doing this!!
Bekah Seda
XXXX McDonald Way #X
Bakersfield CA. 93409
661-472-XXXX (I receive texts there bcuz my email is NOT working.
Call or text me PLEASE.
PLEASE, PLEASE investigate!!!
Am upset so PLEASE excuse my errors.
Asefeh Shirafkan says
Hi Guys
My friend and I lost $4000 through a zelle and even though we reported the scammer to zelle a week later he opened NEW ZELLE account and scammed more people.
Let’s all hire an attorney and sue ZELLE.