Uno Chicago Grill, simply called Uno, was founded in 1943 by former Texas University football star Ike Sewell and friend Ric Riccardo. While the pair originally considered opening a Mexican restaurant, they changed their mind and created a pizza/Italian restaurant.
Franchising did not begin until 1980. As of 2014, the company had 140 locations in 24 states. The company also has franchises in 6 other countries, including South Korea, Honduras, and Pakistan. Strangely enough, the company has only 2 locations in the Chicago area. Massachusetts has the most Uno’s, with 27 locations.
In 2010, Uno Restaurant Holdings Corporation filed for bankruptcy protection and closed 16 locations. The company restructured its debt and emerged from bankruptcy in late 2010.
Uno Chicago GrillUno Chicago Grill, simply called Uno, was founded in 1943 by former Texas University football star Ike Sewell and friend Ric Riccardo. While the pair originally considered opening a Mexican restaurant, they changed their mind and created a pizza/Italian restaurant.
Franchising did not begin until 1980. As of 2014, the company had 140 locations in 24 states. The company also has franchises in 6 other countries, including South Korea, Honduras, and Pakistan. Strangely enough, the company has only 2 locations in the Chicago area. Massachusetts has the most Uno’s, with 27 locations.
In 2010, Uno Restaurant Holdings Corporation filed for bankruptcy protection and closed 16 locations. The company restructured its debt and emerged from bankruptcy in late 2010.
Your Bay City, MI restaurant serves COLD PIZZA to customers, blames the customer and refuses to do anything about it.
WHAT KIND IF COMPANY ARE YOU?????
Obviously one that only cares about giving management BIG FAT BONUSES AND SCREWING ALL THE CUSTOMERS!!!!!!!!!!!!!!!!
I recently visited Pizzeria Uno, in Astoria, New York, the restaurant was very clean and inviting, the food was good, and the beer on tap was very cold. The only problem I had with this location was the bartender, Amanda. Hold on to your man, Amanda has no personal boundaries, and thinks it’s okay to flirt with ones boyfriend, and she might put her personal number on you bill. So, check your bill, you may be the next victim!
Unos is so unprofessional the manager they lie on employees to corporate . corporate wont even listen to the employees about what really happens in the store Its a hostile environment you have a manager that is very racist. Management. Is a bully they cuss out there employees. You got mangers smoking pot out back . they cuss there employees out in front of guest . its sad that you work for a company that dont give too s**t about there worker’s. You have loyal employees. And you have mangers that treat them like shit you have corporate that belives there bull shit . for one its the employees thats keeping the restaurant running . if everyone walked out who would run it . maybe corporate and the manager will run it . you have regulars that come in and. And complain a your new GM . the store is taking a s**t . its sad it use to be fun now we go in and deal with a bully GM and work in a hostile environment . what do you do . lets see how long you will be opened after the way you treat the employees good luck with that
Hi,my names Priscilla Son and I use to work for unos as of yesterday.I walked out because this job wasnt fit for me,the reason im writing this comment is because theres issues in the Revere,MA Unos Pizzeria&Grill.I never felt so uncomfortable with how the managers treat you.They did give me a second chance but they didnt really need me it was more like using me so the job got done.I dont like getting taking advantage of and I dont like feeling uncomfortable;I dont know how to contact corporate but I would love too.This unos kept me there when i was throwing up and I dont care what time of the night it was that I told them i know being sick around food is a hazard.Why did i get forced to stay when i tried leaving i dont know;my other concerns are employees sniffing pills in the back and smoking marijuana at work.I do not like to snitch or tell on anybody but this restaurant always has kids they always stay busy I get they all are adults but marijuana shouldnt come before your work.I feel no sympathy for this restaurant and I hope they get whatever they deserve because this restaurant is dirty and unprofessional
MY WIFE AND I WERE ON A DIAMOND TOUR BUS TRIP TO PA AND THEY STOPPED AT UNO”S AT 1516 PROVIDENCE AVENUE, CHESTER PA FOR DINNER. THEY KNEW WE WERE COMING AND HAD A SALAD FOR EACH OF US ON TABLES WHEN WE ARRIVED. SALAD WAS JUST SOME LETTUCE WITH ONE RING OF ONION AND ONE SLICE OF CUCUMBER. THE DINNER WENT DOWN HILL FROM THERE. THERE WERE 2 ARMED SECURITY GUARDS WITH HEAVY BODY PROTECTORS ON WHEN WE ARRIVED. THAT DID BOTHER ME WONDERING WHAT WE WERE IN FOR. THERE WERE 2 SERVERS TO TAKE CARE OF OUR 40 PEOPLE ON BUS. AFTER A LONG WHILE THE FOOD STARTED TO COME IN. THEY HAD MOST ORDERS MESSED UP AND WHEN I RECEIVED MINE, IT WAS JUST WARM. I HAD ORDERED A GRILLED FISH DINNER. SMALL PIECE OF FISH WAS DRIED ON TOP WHERE IT HAD BEEN SITTING UNDER HEATER FOR LONG WHILE. BROCCOLI WAS COLD. MASHED POTATOES WERE CRUSTY ON TOP FROM THE HEATER. DESERT WAS JUST AS MUCH PROBLEM. 4 OF OUR PEOPLE DID NOT GET A DESSERT UNTIL ALL OTHERS WERE FINISHED. REALLY MISERABLE EXPERIENCE AND CERTAINLY WOULD NOT DO IT AGAIN.
I’ve been going to the pizzaria uno in Bayside Ny for at least 5 years at least 2 a month and sometimes twice. Recently you stopped making the bread sticks. They were great! Then you come out with the pizza bread which is horrible. I continued to still come . Last week we went October of 2017 and we always get the 6 oz sirloin steak with broccoli and mashed potatoes. They told me we don’t serve it anymore you have to get the 12 oz. So not only did we have to get the larger steak and pay $5.00 more per person we got a smaller portions of broccoli and mashed potatoes. You lost a loyal customer and we will not be going to your establishment any more.
This past Thursday, August 10, 2017, I took my three adult daughters to lunch at UNO’s Washington, DC Union Station location. Before entering, I asked the woman who was planning to seat us if the restaurant was serving lobster rolls since I saw a full page ad advertising that “The Lobster Roll is back at UNO”. She assured me that it was on the menu and then seated us. After we ordered and waited 20 minutes for our food, the waitress returned with three of our four orders and reported that the restaurant did not have any lobster rolls. Why did the waitress or the maitre d’ not know this? Why did it take 20 minutes before being informed? Furthermore, one of my daughters had ordered a big lunch salad but without the cheese that was included in its preparation. Sadly, it came with the cheese and she had to pick out all the little pieces. In sum, our first dining experience at UNO’s was terribly disappointing, and of course, none of us plan to return.
My husband works in the Springfield MA store and has worked there for 24 years. My issue is that every single time we take a vacation, he puts in his vacation pay request about 3 to 4 weeks before we go and he has never in 24 years gotten his vacation check the week it is supposed to come. Actually, I think it may have been deposited correctly one time. This is absolutely ridiculous. The worst part about it is that when they call to find out why he didn’t get his vacation pay, he is told every time that the request hasn’t been received. He actually stands there with the confirmation in his hand and is told they never got it. Yesterday his manager called for the second time with the second confirmation in his hand and was told that neither or the requests had been received. I have never heard of anything so ridiculous in my entire life. Employees should be able to take a vacation and not have to worry about if and when they will be paid for their vacation time. I always try to budget around him not getting paid but it’s ridiculous. I have never heard of any large company having such issues and then giving people such a hard time when they call about their paychecks. It’s absolutely crazy to me that they can’t figure out a better way to handle paying people their vacation time. I have worked in payroll for 15 years and I have never in my life treated anyone the way the corporate office treats people when they call about payroll issues. It’s unbelievable to me how they act and continue to act. I would like to see one of the people in the corporate office go for 3 weeks without getting a paycheck and see how they like it. I know he wouldn’t be happy with me for complaining but I can’t stand it anymore and I needed to vent.
My name is Sierra Roman and I’ve had the great pleasure of starting a career with your company beginning in September 2015 at the New Hartford, NY location. Being hired on as a server for Unos Chicago bar and grill was an experience that I thought I’d never be able to replicate. I’ve held several server and bartender positions in the business over the past 10 years, but nothing as fulfilling and exciting as Unos. For that please accept my truest thanks. Unfortunately for me ,and approximately 15 other fellow employees, our location received a transfer GM by the name of Jason Spellicy. I’ve witnessed my location lose team members who still held great value to our company due to unfair treatment and tactless management. I myself was subjugated to Mr. Spellicy’s repugnant tirades. I watched on helplessly as fellow unos employees were forced to seek other places of employment due to the humiliating displays of belittlement Mr. Spellicy unabashedly displayed for the entire staff, and worse in front of the entire staff. Understandably our field is not one normally thought of as a serene setting, but Mr. Spellicy has mastered the art of brow beating in the most unprofessional and unproductive manner. With a heavy heart June 3rd 2017 while working my shift as a server I, like the other approximate 15 employees since Mr. Spellicy’s arrival, was forced to resign. I implore you, for the sake of those still employed at the New Hartford Ny location, please look into the conditions and status of your management. Thank you for your time.
Good afternoon,
My name is Narvis Kennel and I am emailing you in regards to an incident that happened in one of your locations yesterday (4/19/2017). I was in the “Oaks, PA” Uno where I was harassed, humiliated, and had the cops called on me. As a minority woman, I am well aware of the social construct that influences our behaviors, so, had the situation been handled properly, I would have no complaints, HOWEVER, I do not feel the proper procedures were done.
Last night I went to Tropical smoothie, which is connected to the Uno’s parking lot. My niece had fell asleep on the ride there so we decided to order takeout from Uno instead of dining in. I ordered the food right there in the parking lot, then drove into the “curbside” parking spots. Upon trying to wake my niece up to share my smoothie with her, a waitress came to take my payment (which was the form of a debit card). She started walking away when I noticed her, so I called her back. She had a VERY upsetting look on her face, which through my off. I had no idea why she looked at me that way, but based on the geographic of the Uno, and me being a minority, I thought ok, maybe it’s that. But, I ignored it and continued waiting in the car. At which point I saw four Uno employees staring at me out the window, pointing at my car, and making me feel very uneasy. I attributed them looking at me to how my niece was sleeping (in her car seat with the seat belt on). I assumed that she thought my niece wasn’t waking up and that there was a problem. This weird behavior continued on for fifteen minutes with managers and a variety of staff looking out the window blatantly talking about us. They then sent a larger man out to my car to investigate it. While he said he was apologizing for the wait, I found that unlikely because the food takes 20 minutes to cook and I’ve only been out there for 15 minutes at this point. So now, I am getting angry. I felt under investigation from a food establishment that I am paying my money. I then went inside the store to try clarifying that my niece was sleep and that if there were any problems, I could gladly bring her into the store to confirm that she was fine. After walking in, the host was on the phone for about 2 minutes with her back towards me. She didn’t say “give me one minute” or anything. She was clearly ignoring me because no one was on the other end of the phone for the entire 2 minutes I stood there waiting. Once she did turn around, as I said, I explained that she was sleep but I could have woken her up. She said “ohhh no! There is no problem at all! We just didn’t want wondering where your food was. I then went back in the car where I waited another 5 minutes for my food. When they waitress came, I tried explaining the situation so that she would feel at ease and she said it was fine. Upon driving off, five people stood in the door watching me. As I pulled up to the stop sign to exit the lot, an employee ran outside, took my license plate down, and then went back in.
Within an hour a cop contacted me explaining the situation. Apparently, the waitress smelled marijuana and saw my niece sleep so assumed something was wrong. He then sent police officers to my house where my niece and I were interrogated.
Now, I am not sure if you see the problem but I sure as hell do. If you think that there is a child in danger, you should alert the police immediately. You had my debit card information so finding me wouldn’t have been an issue had I tried leaving because I felt I would be in trouble. Instead they waited until I pulled off and they got the license plate to call. Secondly, from the time that I ordered the food online to actually receiving the food, I was in that parking lot. So, unless the police response time was over twenty minutes, there is NO WAY THEY CALLED WHILE I WAS THERE. Thirdly, It would have been common curtsy NOT to tell THE ENTIRE STAFF what was going on because they all were staring and talking about us. It was so obvious but it was as if they didn’t care, As I mentioned, I am a Temple graduate and am well aware of the social norms and prejudices that we sometimes cannot ignore which creates our biases. But that is what your policies and procedures are for. Even letting me know the situation would have been easier because I would have waited right there in that parking lot for the cops to arrive. It was my 3 year old niece who fell asleep in the back of the car while we drove 20 minutes to get smoothies and food. We may have smelt like smoke from our clothes, but we never smoked in the car and NEVER EVER smoked in front of my niece. And to top it off, we smoked cigarettes not weed.
Please contact me back with some form of disciplinary action that was taken. As I mentioned, it was fine to investigate because you thought a child as in danger, but the way in which they did it was poorly executed and made me feel discriminated against.
My phone number is 267-971-XXXXX and my email address is Narviskennel at gmail.com
Thank you.