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Suddenlink customer complaint desk

Suddenlink Corporate Office

Suddenlink Logo

Suddenlink was started in 2003 after Classic Communications bankruptcy.  Classic was renamed to Cebridge Connections.

In 2006, Cebridge renamed itself to Suddenlink after completing acquisitions from Cox and Charter Communications.

In 2006 and 2007, the company completed a large nationwide backbone project.

In 2010, the company acquired Windjammer Cable.  They also began to partner with TiVo to offer Premiere DVRs.

In 2011, the company began to offer HBO GO and MAX GO programming.

In 2012, the company was the first in the US to offer TiVo Stream.

In 2013, the company was the first to offer the TiVo Mini.

Suddenlink and Altice Logos

Today, Suddenlink is the 6th largest cable broadband provider in the US.  They currently provide service to over 1.5 million subscribers.

The company began offering free family channels in April 2020, such as Hallmark channels, the DIY Channel, the Cooking channel, and many more due to the number of people being quarantined because of the COVID-19 crisis.

In 2014, the company dropped popular Viacom channels because they felt the channels were too costly. Some Viacom channels returned to subscribers line up in August of 2017.

Suddenlink Outdoor sign

While Forbes lists the company as #331 on its list of America’s Best Employers, customer complaints are extensive.

When hurricane Laura struck Southwest Louisiana in August 2020, Suddenlink CEO stated that they did not expect to fully restore service until mid-November. 

The company operates as a subsidiary of Altice USA, inc.

In 2014, the company had annual revenue of $2.33 billion.

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Suddenlink

Suddenlink Logo

Suddenlink was started in 2003 after Classic Communications bankruptcy.  Classic was renamed to Cebridge Connections.

In 2006, Cebridge renamed itself to Suddenlink after completing acquisitions from Cox and Charter Communications.

History

In 2006 and 2007, the company completed a large nationwide backbone project.

In 2010, the company acquired Windjammer Cable.  They also began to partner with TiVo to offer Premiere DVRs.

In 2011, the company began to offer HBO GO and MAX GO programming.

In 2012, the company was the first in the US to offer TiVo Stream.

In 2013, the company was the first to offer the TiVo Mini.

Suddenlink and Altice Logos

Today, Suddenlink is the 6th largest cable broadband provider in the US.  They currently provide service to over 1.5 million subscribers.

The company began offering free family channels in April 2020, such as Hallmark channels, the DIY Channel, the Cooking channel, and many more due to the number of people being quarantined because of the COVID-19 crisis.

In 2014, the company dropped popular Viacom channels because they felt the channels were too costly. Some Viacom channels returned to subscribers line up in August of 2017.

Suddenlink Outdoor sign

While Forbes lists the company as #331 on its list of America’s Best Employers, customer complaints are extensive.

When hurricane Laura struck Southwest Louisiana in August 2020, Suddenlink CEO stated that they did not expect to fully restore service until mid-November. 

The company operates as a subsidiary of Altice USA, inc.

In 2014, the company had annual revenue of $2.33 billion.

Suddenlink Advertisement

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