Smiledirectclub was founded in 2014 by Jordan Katzman and Alex Fenkell. The company operates a teledentistry business whose main focus is 3D-printed invisible braces.
All communication with licensed orthodontic professionals and other SmileDirectClub staff takes place virtually. Impression kits are sent to customers, after which teeth molds are reviewed by dentists or orthodontists who oversee the treatment process.
The company reportedly works with 225 licensed professionals.
In 2018, the company went international by expanding into Canada. In 2019, the company again expanded by offering services in the UK and Australia.
In April 2019, SmileDirectClub announced it would place hundreds of locations inside CVS stores.
In September 2019, the company went public on the NASDAQ under the ticker symbol SDC.
On December 5, 2022, the District of Columbia Attorney General Karl A. Racine filed suit against SmileDirectClub, alleging that the business violated DC law by requiring consumers to sign nondisclosure agreements to receive refunds that were promised.
The matter is pending and a link to the lawsuit can be found at the Better Business Bureau.
Note that the BBB gives SmileDirectClub an A+ rating.
SmileDirectClub maintains a corporate office in Nashville, Tennessee.
Smiledirectclub was founded in 2014 by Jordan Katzman and Alex Fenkell. The company operates a teledentistry business whose main focus is 3D-printed invisible braces.
All communication with licensed orthodontic professionals and other SmileDirectClub staff takes place virtually. Impression kits are sent to customers, after which teeth molds are reviewed by dentists or orthodontists who oversee the treatment process.
The company reportedly works with 225 licensed professionals.
History
In 2018, the company went international by expanding into Canada. In 2019, the company again expanded by offering services in the UK and Australia.
In April 2019, SmileDirectClub announced it would place hundreds of locations inside CVS stores.
In September 2019, the company went public on the NASDAQ under the ticker symbol SDC.
On December 5, 2022, the District of Columbia Attorney General Karl A. Racine filed suit against SmileDirectClub, alleging that the business violated DC law by requiring consumers to sign nondisclosure agreements to receive refunds that were promised.
The matter is pending and a link to the lawsuit can be found at the Better Business Bureau.
Note that the BBB gives SmileDirectClub an A+ rating.
SmileDirectClub maintains a corporate office in Nashville, Tennessee.
