Taco Cabana Corporate Office - Corporate Office HQ

Taco Cabana Corporate Office

How would you rate your experience with Taco Cabana ?

[Total: 50    Average: 2.2/5]

Taco Cabana Corporate Office Address

Taco Cabana, Inc.
8918 Tesoro Drive Suite 200
San Antonio, Texas 78217

Contact Taco Cabana

Phone Number: (210) 832-8612
Fax Number: (210) 804-1970
Website: http://www.tacocabana.com/
Email: Email Taco Cabana

Taco Cabana Facts

Founder: Felix Stehling
Date Founded: 1978
Founding Location: San Antonio, Texas
Number of Employees: 2000

Taco Cabana Executives

CEO: Timothy Polk Taft
CFO: Gerardo Arce
COO: Mark Phillips

Taco Cabana History

Taco Cabana was founded in 1978 in San Antonio, Texas, by Felix Stehling. The original location was an abandoned Dairy Queen drive through. The original design of the building gave it an open-air feeling, which Stehling continued to recreate at other locations. Unfortunately, all of the outdoor patio furniture was stolen after the first day. Stehling then decided to keep his locations open 24 hours to prevent this in the future.

Today, almost all 166 locations are open 24 hours and have drive-through service. The company focuses on preparing fresh food each day, rather than relying on pre-packaged food as many other restaurants do. The company was purchased by Fiesta Restaurant Group in 2012 and works as a subsidiary.

Taco Cabana opened a new location in Albuquerque, New Mexico, in May of 2018.

The company is perhaps best known for it’s freshly made food, especially fire grilled fajitas, that customers can watch being made, as well as their patio and open air, semi-enclosed seating areas.

Taco Cabana FAQs

Question 1: What is the phone number for Taco Cabana?
Answer 1: The phone number for Taco Cabana is (210) 832-8612.

Question 2: Who is the CEO of Taco Cabana?
Answer 2: The CEO of Taco Cabana is Timothy Polk Taft.

Question 3: Who founded Taco Cabana?
Answer 3: Taco Cabana was founded by Felix Stehling in 1978.

{ 35 comments… read them below or add one }

Barry November 26, 2018 at 12:30 pm

Will your stores be open on Xmas day?

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Cristy November 20, 2018 at 5:52 pm

We went to the location of 12475 E. N.W. Hwy Dallas, Tx 75228. They didn’t give me 2 items that I ordered and ignored that when I got home even though I paid for it. I go to eat the beans and rice and put it on a tortilla and bite down on a screw. A screw that you screw into a wall, people! I called them 3 different times and spoke to the managers, they say they were managers, Elena and Vanessa and all they could say is I’m sorry and we have people here remodeling. I have them on recording. I said the food should be no where near a remodeling site. I got more sorries. They never once offered to give me anything. Replacement of food or my money back. The third time I called back, I demanded my money. I went up there. I don’t think they can count either. They tried giving me back less than what I paid, until I had to remind them I want all my money back, every cent. I have had a similar experience years ago with the same location. I found a wire in my food. I’ll never eat at another Taco Cabana ever! Disgusting! I’m calling a lawyer, the food inspector and I called tried their district managers phone and no call back. I called 4 or 5 times to corporate before I got a hold of them and they gave me a different number. Made a statement with guest relations and still no word. I have never had something this bad ever happen to me from food. I still taste the metal in my mouth. I could have swiallowed this screw. A terrible company with a terrible staff all the way around.

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Bob hattier October 25, 2018 at 7:33 pm

You all need to take a serious look at the poor management at the Taco Cabana in Boerne. The female manager is the worst manager – her name is Tammy?
Could Not make out her name tag. She made a customer very upset- she asked a gentleman who is obviously at least 60 for his id to buy a beer! While he was trying to get an explanation from her- she was just rolling her eyes and not paying attention.
Look I know it is hard to get good help- but she broke the camels back on this trip – not coming back

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Elliott Gayle September 21, 2018 at 12:19 pm

Attn: Human Resources
Hello, I completed an online application yesterday for the Financial Analyst Assistant in the corporate office. Albeit a perfect fit for me, the online application module timed out on me 3 times causing me to rush through the 4th try. I was not able to attach my cover letter or detail my skills showing that my qualifications for this position are perfect. The application is very restrictive, such as limiting important questions to y/n. So the bottom line is, you only got my resume, which I hope you will retrieve. A brief conversation with the hiring manager for this position will confirm that I am the best candidate for the position based on my experience, and there are good reasons for my unemployment over the past year surrounding my recent move back to San Antonio. Please give my resume a quick look, and call me at your earliest convenience; you will not be disappointed. Thanks! Elliott

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Nury Trevino September 7, 2018 at 4:09 pm

Hello Tried calling the 210-283-5500 San Antonio number,no answer i did leave a message. I need to send a employee verification. Who can i send it to , need email fax ? i also tried to fax the number that is listed above , no luck.

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Tammy Robinson September 11, 2018 at 12:55 pm

We’ve updated the number in the listing

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Mary Jane Jane Cantoya September 6, 2018 at 12:33 pm

I need to send a verification of previous employment can some one please send me that information . No one seems to answer the phone at your corporate office

Thank You
Mary Jane Cantoya
210-504-XXXXX

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Tamika July 22, 2018 at 1:53 am

I work night shift. I got some food from the taco cabana located at 2117 W. Ben White in Austin, Tx. My co-worker looked through her enchilada and found the ground beef was red and undone. I ordered two hard shell tacos and had already eaten one before my co-worker made the discovery. I looked at the taco I had left and found my meat was also red and undone. I tried to call the location several times and no one answered the phone. I am very upset and will be contacting the corporate office on Monday morning.

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Mary Ceballos May 12, 2018 at 10:31 am

I have communicated several times to the Baytown location and no response for them to pay me my paycheck. I need for me to get my direct deposit immediately.
The management is not attentive to serious matters like an employee not getting paid but does want the employee to work a lot of hours without the proper training

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bibi May 1, 2018 at 1:37 pm

I visit the t.v. this morning at 15239 comfort rd Addison tx the manga. name johntan came to the drive thru window and in front of my face and took is bare hands and wiped his nasty nose and tried to hand my food to me I just drove off and them called back to get his name and he had the nerves to be rude. so I called the food inspect and food and Administration and advised how nasty the place and employees are hope they shut them down

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Kelsie Valle November 29, 2017 at 3:24 pm

My daughter worked for Taco Cabana, for 7 days. Before she was given the job, her health limitations, were discussed, and agreed upon, with the manager. These limitations were ignored, again and again,

My daughter was forced to quit, due to her inability to perform her job requests, She was given pay for 4 hours, instead of the 28 hours, that she worked that week…. in late July 2017.

She was given a time card, to record, her last day’s
hours. Every time, before that day, she was told that she would be paid for those hours.

My daughter has never been paid, even after numerous, phone calls, to managers, represtatives at corporate offices, and the regional corporate office.

My daughter worked at the TC restaurant, near College Park Drive, in the Woodlands, TX.

It is difficult to understand, why TC, will not pay my daughter,
G.Valle

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Heather Carmignani October 23, 2017 at 12:45 pm

Hi,
I came into the drive thru at the Coors location of Taco Cabana in Albuquerque, NM 505-836-1650. I am very dissatisfied and very upset, I spent a lot of money for 2 items and it sucked. I ordered the half pound fajitas, didn’t get any garnish(sour cream, lettuce avocado..etc) I barely got any meat……it was gross. I also ordered the large queso and chips, I got maybe 10 chips. I asked for salsa…varieties please, I got 1. The food and service sucked…….Please have someone contact me asap.

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Belinda Munoz August 27, 2017 at 10:53 am

This past Thursday I went through the drive-thru at the Pflugerville Taco Cabana.
It was 10:15 pm. I ordered a chicken fajita quesadilla and a 3 pack of Chichén flautas. I was told if I’d like to order from the breakfast menu instead since they only had breakfast at this hour. I left very upset. I have never ever heard of this happening at other Taco Cabanas. Most of them don’t serve breakfast until 6 am. I told them I was going to call corporate they just said ok…..

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ryan August 14, 2017 at 1:54 pm

My name is ryan white I’m an employee at taco cabana and this report is about manager Lisa at the taco cabana on 646 across from petco. Now I was sleeping when I got a message from my mom around 4:46-47 in the morning saying she was in the hospital that she didn’t know when she would be out, shortly later I had an anxiety attack afraid for my mother, managed to calm myself down around 6:50 a.m. called work and told them I couldn’t come in at 9:00, I wanted to see my mother and if she was ok but she said no that I have to come to work it’s not option able that I should have called 6 hours in advance which was impossible. I told her I’m sorry I couldn’t come in my brother even said that I’m not coming in that we,’re going to see my mother she said if I don’t come in for work she would remove me from the schedule. Now I don’t know if that means she fired me I’ll find out tomorrow and call but if this is what I have to deal with when my family has a crisis then I think she needs to leave or change her attitude because she is having a bad day,please contact me my number is (281-299-XXXXX).

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Karen Stevens August 13, 2017 at 6:00 pm

I was totally grossed out when the male employee wiped the foil for a customer’s order across the hair and ear of a female employee before wrapping her food in it. The employee was Drew I was told and the restaurant with idiots for employees is in Cookeville, TN. Karen Stevens 148 Prosperity Drive Baxter, TN 38544

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mike stanton August 9, 2017 at 12:51 pm

waiting for update on the complaint made on 7-28-17.

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Mike Rogers August 9, 2017 at 12:15 am

Went to the taco cabana at 19231 Stone Oak Parkway at 10:37 pm. We ordered 3 pack street tacos and received some left over very spicy fajita meat in tortillas. Not street taco meat with onions and cilantro as listed on the menu. We also asked for some limes and they offered lemons instead. We also ordered 3 pack of flautas with sour cream. The sour cream had obviously been re-used since it had rements of pico de gallo inside the container. Was not happy with the visit, understand they were trying to close at 11:00 pm, but this was not up to TC standards.

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Autumn Doss August 3, 2017 at 9:40 pm

I had a horrible experience. I placed my order at the drive thru. I asked for a full order of steak fajitas. I asked if she had charro beans because the menu said beans of your choice. She said it comes with barracho beans only. She asked again what mine order was. I repeated my order but I was frustrated she said excuse me with quite a bit of attitude. I asked are you getting an attitude with me? She said no and I just left it at that and drove up to pay. She grabbed my card forcefully and said I hope you don’t think I got an attitude with you because I wasnt. I said that’s fine I just want my food. Because of our exchange I pulled over to check my food. It was packaged in a pizza box . Beans in a box not a cup. Half filled up container of rice. So I parked went in and said I need to speak to your manager. It turns out that it was the same lady that took my order and gave me attitude. I said Your the manager??? She said yes. I said I know I didn’t just pay $25 to have been shorted on my rice and my meal to be improperly package and beans all down the front of my shirt. She said she was sorry in a sarcastic way and said I’ll do it over. I said no because I don’t want you to spit in my food. She said oh I don’t do that. I said I would just like for you to fix this half a container of rice. I also sai why are you putting beans in a box she again said sorry I’m training someone. I asked what are you going to do about my shirt. She said what do you want me to do hand wash it. This was humiliating and shameful the way she treated me. Her employees laughed at me because I had beans on my shirt. I’m discussed. All I wanted was my choice of beans, and what I paid for. Not to be laughed at and humiliated because of how my food was packaged. Shift leaders name was Latoya Hunter. My receipt # is 442 the store # is 20177 I want her FIRED for this

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mike stanton July 28, 2017 at 4:06 pm

a few weeks ago my mother in law went to taco cabana.@ BRIARCREST IN BRYAN TX.she asked the manager for or about something.i think his name is johnny.he was rude and disrespectful.she will return to that location in which she lives right in the neighborhood across the street.i do have some lawyer friends that they could make an elderly abuse case about the situation.we will be waiting for a reply.THANK YOU.

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Hector July 12, 2017 at 3:39 pm

I took my mother and niece to the Taco Cabana on 2507 E. Riverside in Austin, TX for lunch (around 12:00pm today, 07/12/17). The cashier greeted us okay but when ordering our meal, the cashier seemed to have a hard time hearing our order, seemed impatient. We went over our order several time and the cashier repeated what we ordered (1 cabana bowl – chicken fajita, 2 beef crispy tacos, 1 chicken quesadilla with cheese and a chicken taco plate). It took long for our order to be ready (15 to 20 min) first of all the when our number was called out to pick up, I went to the counter to find that instead of quesadillas we got a chicken nacho bowl and instead of chicken taco plate we got 2 soft chicken tacos only and instead of 2 crispy beef tacos we got 2 soft beef tacos. The only order that was correct was the chicken fajita bowl. I had started asked the lady behind the counter that called out our number that some of our orders were wrong and right away the cashier who was standing close enough to hear me say the order was wrong, she said that’s not what we told her when ordering. Implying we were lying…. We know what we ordered and we even went over our order several times with the cashier and she repeated what we ordered and still our order was wrong and for her to say I was lying about what we ordered in front of all the other customers was insulting. We took the order and as we didn’t want to wait any longer as it took too long as it was and my mother who is in her 70’s, I didn’t want her to have to wait any longer for her meal. Other people also seemed agitated because it was taking too long for their orders during the lunch hour. Poor customer service and I didn’t appreciate being called a liar.

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Jocelyn Harvey July 7, 2017 at 10:09 am

Would like to have you check into opening a TC in Garland TX in the HWY 190 (President George Bush Tollway) and HWY 78 area, located near the FIrewheel Mall.

Regards,
Jocelyn

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Dan Pryor May 22, 2017 at 11:26 am

I eat at TC’a around Austin. I’ve had nothing but great experiences. Staff has gone way beyond the call of duty.

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sara jennings May 20, 2017 at 7:55 pm

katy texas store has 7 parking spots unless you park at the mall. 2 are for disabled but in texas that means squat for no hablo handicap sign. That leaves 5. Two employees take the 2 best spots for 8 hours each so they are gone for the day. Paying customers get whats left over.
just like the cilantro.

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DORA May 5, 2017 at 1:02 pm

I went two weeks ago to Taco Cabana location fredericksburg/Wurzbach rd.
I was heading to work bought two potato and cheese tacos and container of pico de gallo.
Went thru drive thru paid $3 something cents. Took off quick to make it to work since I go in at 7am. Im about to pull to my work open one taco and super cold potato`s. They were like they had just taken out day old or dont know how many days old from freezer. I mean this cold. I checked other taco and same thing. And barely any cheese. I immediately called them and complained regarding there cold food. I showed all my fellow employees what i was given. Taco Cabana employee told me manager was not there to call later. I did call like at noon. They never picked up phone. So I called corporate and informed them of cold food. she apologized and took my name and number. Going on two weeks nobody from corporate has called at all to make it right. That is crazy, I want my money back for food that shouldnt be sold to humans especially from a establishment so well known. This was a very bad experience with them.

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Dusti April 17, 2017 at 11:25 pm

I visited the Taco Cabana on Wilctest and westheimer in Houston, Tx as I usually do in the morning. I purchased a to go order of two breakfast tacos. I left went to work only to find a hair in one of my tacos. I called an expressed my disgust an spoke to a manager who said to bring it back.I returned to the store a few hours later because I couldn’t leave because I was at work, an the manager asked if I had my receipt, I did not but why should that have even mattered considering the disgusting matter that there was a hair in my food. I asked for my money back (which keep in mind was all of $1.79 or so) She REFUSED an said she would replace the taco, I did not want or ever will want anything else from this place!! I left empty handed! Not to mention I don’t think they wear hair nets EVER an I’m pretty sure that’s a requirement in the food industry! I may have to seek counsel

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Eric March 20, 2017 at 11:52 am

I visited your location on I35 and William Cannon on Saturday 3/18/2017 around 8:45pm and the Assistant Manager helped me at the drive thru. He was short and rude from the beginning. I asked for extra hot sauce, he replies I put 6 in there. I get home and my plate was a mess. Beef enchilada looked like a soft beef taco with no enchilada sauce on it or even completely rolled up and the two cheese enchiladas only one has sauce on top of it. I call the store 3 times and they finally answer on the third try. I start to explain to him my issues with my meal, he then tells me to hold on and start s to take another customers order over the head set, while I am on hold. Are you serious!! That is exactly what I told him when he got back on the phone, at this point he has not apologized to me or even offered to remake my food, and is in hurry to brush me off and get off the phone. I told him to please shut his mouth and allow me to voice my concern with my meal that he had just taken my hard earned money for. He then tells me that if I continue to cuss at him that he would hang up on me and if I call the store back that he would call the police and tell them I am threatening him and harassing him. Is this how you treat a loyal customer that is only giving you the heads up and that your team members are not putting out quality food and giving you the opportunity to correct the mistake and make it right! Will never return to Taco Cabana ever again and we used to visit this location about 6 times a month.

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Amy Goodman March 6, 2017 at 7:59 pm

Taco Cabana in ennis is horrible rude mangers and employee always on there phones. Hell half the time the manger aren’t even there. They also walk by the front and just leave customer standing there.

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CE Williams March 3, 2017 at 7:45 am

I would like to see a Taco Cabana in Montgomery, Texas; near hwy 105 & hwy 149.

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Quin January 29, 2017 at 4:00 pm

store 132 in dallas tx on lemmon ave close to oaklawn is very unprofessional. i sopk to jerel the managr at that time and i explained to him that my fajita bowl was burnt at the bottom and he told me that they dont warm up they shell so i said ok why is it black at the bottom he stated catching an attitude and telling methat aybe he can replace my order with a receipt i told him the lady did not give me a receipt but i know you can pull the order up with my debit card card he was like yes i might be able to do that. he was rude unprofessional and he sound like he didnt care about my ocomplaint. i need to know who can i send my pictures to to get moe answers and to get my money back because that was ridiculous

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John W. RICHIE January 18, 2017 at 9:41 am

First time ever at a taco cabana, SUCKED!!! Drive thru closed, no signs!! Over ten minutes into waiting, other customers walking out. Asked the customer still left in line, what’s going on? He replied, that he had not even been acknowledged yet. A male approached us, I asked for the district MGR’S phone number. He refused!! I then asked to speak to the MGR, he stated, I am the manager. I then admittedly replied, this place SUCKS I then walked out HUNGRY!!!

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John W. RICHIE January 18, 2017 at 9:30 am

I had never been to a taco cabana. Even though I have resided in the Houston tx. area since 2005. My wife was in Saint Lukes Hospital, just off I 45 S. and 242 college parkway. Next door to taco cabana. All I wanted was four breakfast tacos. I pulled up to the drive-tru, only to be told it was closed! I then went inside, to find to customers in the order line. Both of them unhappy, having been in line over ten minutes. After the female customer left, disgusted! I asked the male customer, did he know what the problem was? He replied, that he had not even been greeted yet! About five minutes later, a male approached us. I asked him for his district MGR’s phone number. He refused to give it to me. I then asked to speak to the MGR, he rudely stated that he was the manager. Admittedly, I replied “This place SUCKS”. And walked out HUNGRY, never to return!!!

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Kevin December 7, 2016 at 1:40 pm

When are y’all going to enter the Beaumont/port Arthur area? Do y’all have franchise opportunities? We love the food too and y’all would make lots of money..thanks

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Lyric Higginbotham November 29, 2016 at 6:52 pm

Hello, I am a current employee at one of the Taco Cabana locations, located in Euless. I wanted to bring it to your attention, that my coworkers and myself are not happy with our current head manager, Christy Williams. Many of my coworkers and even some of the other managers have voiced complaints in private to me. She makes all of us miserable, and you would not believe how many good employees we have lost because of her behavior. Thank you for your time.

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ANGELA WILLIAMSON October 2, 2016 at 2:08 pm

I went through the drive through at your Dallas Texas location on I35 on 10-2-2016 at approximately 7:00 am. I was just getting off work and was on my way home. I ordered a breakfast taco in the drive through. When the cashier opened the window to give me the food, I heard loud music coming from inside. It was rap music that was saying profanity and using the XXXXXXXX word. When the cashier opened the window he didn’t try to cut the music down or anything. I would like for you to know that I was offended by this and I don’t care to go back there again. I am a loyal customer but after this incident I don’t care to go back. What is this world coming to. You cant get a taco without dealing with some form of disrespect or racism. I guess good customer service has gone out the window.

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Christi Tschirhart September 14, 2016 at 7:19 pm

I have submitted information twice for someone to contact me about holding a benefit at the restaurant on IH 10 and DeZavala. I sent a request about a week ago and then sent another on 9/14.
I am on a retreat team for ACTS Missions ( a religious group, who is a 501c3) and we are looking for ways to raise money. We thought bringing customers to your restaurant to eat and we receive 20% of the proceeds would be a great fundraising event.
How much is the average amount that an organization can raise by doing this?
Please contact me as soon as possible. We are flexible with our date, but would like to do this in hopefully sometime in October or November. Thank you for your assistance.

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