Ruth Zukerman began teaching spin classes in 1996. She introduced her friends, Elizabeth Cutler and Julie Rice, to the classes and to one another. This trio of friends decided to open their own gym featuring nothing but spin classes. Pooling their cash, their first gym was on the Upper Westside of Manhattan, New York.
Villency Design Group designed the SoulCycle stationary bicycle using a “split seat” to relieve the discomfort caused by conventional bike seats. Equinox Fitness, a competing cycling gym, acquired a majority stake in the company in 2011.
Zukerman left the company in 2009, with Rice and Cutler selling their shares to Equinox in 2016 and stepping down from the company. The company has plans to go public but these plans appear to be stalled as of this time.
SoulCycle has more than 100 locations in 15 US states, Canada, and plans to open a new location in London in 2019. The company also launched its own channel on Sirius XM and Pandora, playing the music they use during the various spin classes.
In August 2019, Related Companies, owner of Equinox and SoulCycle, hosted a fundraiser for Donald Trump’s reelection, leaving many cyclists outraged and calling for a boycott. In response, the company immediately made a plan for “free rides” to raise money for the charity of the instructor’s choice. Numerous other cycling gyms and gyms offering cycling classes, such as Hollywood Fitness Studios and Town Sports International Gym, offered free classes and discount memberships for those who want to boycott SoulCycle and Equinox.
To turn things around, the company put a new CEO in place in December 2020.
The corporate office for SoulCycle remains in New York City, New York.
SoulCycle
Ruth Zukerman began teaching spin classes in 1996. She introduced her friends, Elizabeth Cutler and Julie Rice, to the classes and to one another. This trio of friends decided to open their own gym featuring nothing but spin classes. Pooling their cash, their first gym was on the Upper Westside of Manhattan, New York.
Villency Design Group designed the SoulCycle stationary bicycle using a “split seat” to relieve the discomfort caused by conventional bike seats. Equinox Fitness, a competing cycling gym, acquired a majority stake in the company in 2011.
History
Zukerman left the company in 2009, with Rice and Cutler selling their shares to Equinox in 2016 and stepping down from the company. The company has plans to go public but these plans appear to be stalled as of this time.
SoulCycle has more than 100 locations in 15 US states, Canada, and plans to open a new location in London in 2019. The company also launched its own channel on Sirius XM and Pandora, playing the music they use during the various spin classes.
In August 2019, Related Companies, owner of Equinox and SoulCycle, hosted a fundraiser for Donald Trump’s reelection, leaving many cyclists outraged and calling for a boycott. In response, the company immediately made a plan for “free rides” to raise money for the charity of the instructor’s choice. Numerous other cycling gyms and gyms offering cycling classes, such as Hollywood Fitness Studios and Town Sports International Gym, offered free classes and discount memberships for those who want to boycott SoulCycle and Equinox.
To turn things around, the company put a new CEO in place in December 2020.
The corporate office for SoulCycle remains in New York City, New York.
Melissa Richman. says
Hello. I will cont to write until someone deals w this. I have been doing this for over 2 months. I have a bike w a broken tablet and software that doesn’t work. Currently after Lisa sent me ideas on Friday from your staff i cannot even boot the tablet up. I have reached out no less than 20 times since July 21 and will cont to do so let alone report this company if i do not get someone to fix this answer customer service or send me a working tablet and a technician. I have reached out on Instagram as well to get some response. . I have case numbers and no less than 20 emails w no response or remedy. This is unprofessional and inexcusable to a bike that cost 2500 dollars. My warranty is up as i have had a working bike essentially up until 2 months ago. I expect a supervisor or someone to reach out today w a remedy and either get my money back or get a new bike if this is not handled today. This is reprehensible that no one in either of your customer service or tech answer. I have been at soul cycle for years and. I have a peloton bike as well a Nordic read for years and their tech support and customer service is exceptional This is disgusting what i have been going through. . Thank you,
Reilly Lavrich says
Can someone please call me as I am trying to purchase a pair of black legend cycling shoes in a 38 or 39 with the strap. I can not reach anyone at any of your locations including Short Hills NJ where my father purchased a pair two months ago. Are you still in business?
John Henderson says
We have made multiple attempts on contacting anybody regarding unpaid work invoices for many SoulCycle locations. Our attempts have not achieved anything, all phone calls have just been directed to an answering machine that never returns messages that we leave. We are a small business and are very much affected by a large company that will not simply pay a matter of under $5,000 in completed work. Is now near six months overdue and we are feeling that SoulCycle will not cover their bills and hide behind some corporate wall. There are not helping any small businesses by doing this and very hard to contact anybody in their business throughout the United States.