Sleepy’s was founded in 1931 in New York by Louis Acker. The company operates a chain of mattress and bedding stores, mostly on the East coast. The company’s original name was Bedding Discount Center, but when the store became incorporated in 1957, the name was changed.
Sleepy’s was acquired by Mattress Firm in late 2016. All stores will soon be re-branded to Mattress Firm. The company has 1,000 locations.
In 2014, Sleepy’s was ranked last among the top 15 mattress retailers in Consumer Reports Magazine.
Sleepy'sSleepy’s was founded in 1931 in New York by Louis Acker. The company operates a chain of mattress and bedding stores, mostly on the East coast. The company’s original name was Bedding Discount Center, but when the store became incorporated in 1957, the name was changed.
Sleepy’s was acquired by Mattress Firm in late 2016. All stores will soon be re-branded to Mattress Firm. The company has 1,000 locations.
In 2014, Sleepy’s was ranked last among the top 15 mattress retailers in Consumer Reports Magazine.
Hello, we paid over 1600 for a Sleepy Reserve Mattress (king) and it less than three months the springs appear to have given out or something within the craftsmanship of the mattress. The side bulge out 3″ on the left side and 6″ on the right. We are not heavy people. We are having issues getting a replacement because we purchase from a clearance center which is why we bought Fortegra warranty. HOWEVER, Fortegra claims the defect has to be an “1.5” indentation” in the mattress when their warranty clearly states “manufacturer defect, structural defect and faulty workmanship” one of which is definitely applicable. We purchased your hush in a queen a couple of years ago and loved it hence why we stayed with your product. Please assist in us getting replacement. Thank you.
Phone number associated with purchase: 318-458-XXXX
Hi I’m Rosaly jimenez I order two twin beds, two twin frame and I order two twin box . I receive my mattress and frame. One of the delivery Guy call saying he has two queen box spring I told that not what I order. I call the place I order from spoke to the guy that sold me box spring he said he made a mistake and order a two queen size. When the delivery guys came he told me he message he’s company and told them it was a mistaken size. He told it will be deliver Today 9/28/18. I’m still waiting for my order. Time is 2:40 I call where I purchased My beds. I spoke to a female she said that it’s not computers And it’s not coming today. I told her it’s not fair because we are sleeping on the floor. I’m 50 year old women that has arthritis All over my body so it’s hard for me to get up from the floor. I’m so upset. Now I have to wait another day of God knows when.
Thank you from unsatisfied customer
Rosaly Jimenez
Ps order number 5022570418
Please help
I have already sent this email and received no response, I have used up all my international calling minutes calling the sleepy I purchased from and the main number. I am on a promotional purchase and if I can’t get the info on time it makes it difficult for me to continue payments. I don’t understand why this is so difficult. I am out of the country so email is the only option until I get a direct number to someone that can immediately help without keeping me on hold for 40 min. Below is what I emailed to the email I was under the impression was a supervisor that would handle this.
To: customercare at olejo.com
Subject: Sleepys account invoice breakdown needed
Hi, I have been trying to get that breakdown of my purchase and I’m finding it difficult. I am out of the country and have already used up all available calling minutes speaking with sleepys where I made the purchase. They were unable to help me, now your chat can’t help and synchrony on line only has total price on the account but no breakdown of items purchased. What i need specifically is I purchased the motorized bad frame and my mother purchased the mattress. I need to know the cost of both individually.
My name is Jamillah Jones, my mothers is Serafina Colon, my number is 347-364-8340 but it is not active since im out of the country, my international number is +62 821 4504XXXXX my mothers number is 347-797-XXXXX The delivery address is Bronx, NY 10465
I’m attaching a screenshot of my online synchrony account. I really hope you can help.