Rue La La was founded in 2007 by current CEO Mark McWeeny in Boston, Massachusetts. The company is an invitation-only website that offers private sales of discounted merchandise. Each sale has a limited time window in which merchandise can be purchased.
The company offers a wide variety of items including travel discounts, designer clothing, footwear, wine, handbags, jewelry, gourmet food, and local services, such as massages and manicures. As of 2011, Rue La La operates as a subsidiary of Kynetic L.L.C.
Sometimes referred to as a “flash” site, due to the short duration in which clients can purchase items, the company recently announced plans in May of 2016 to spend as much as $3 million expanding the company, as well as hiring approximately 150 new full-time employees.
In June 2018, the company acquired Gilt for an undisclosed amount.
Rue La La maintains a corporate office in Boston, Massachusetts.
Rue La La was founded in 2007 by current CEO Mark McWeeny in Boston, Massachusetts. The company is an invitation-only website that offers private sales of discounted merchandise. Each sale has a limited time window in which merchandise can be purchased.
History
The company offers a wide variety of items including travel discounts, designer clothing, footwear, wine, handbags, jewelry, gourmet food, and local services, such as massages and manicures. As of 2011, Rue La La operates as a subsidiary of Kynetic L.L.C.
Sometimes referred to as a “flash” site, due to the short duration in which clients can purchase items, the company recently announced plans in May of 2016 to spend as much as $3 million expanding the company, as well as hiring approximately 150 new full-time employees.
In June 2018, the company acquired Gilt for an undisclosed amount.
Rue La La maintains a corporate office in Boston, Massachusetts.
I am trying to make a purchase but you continue to rejct my valid
American Express card.your customer service is giving me advice what to do but the card is always declined
Is my name on the blacklist at RueLaLa?????
I placed an order on 6/21/21 about 10 ;15 this morning. With in 5 minutes of placing this order I decided to cancel . It did say final sale . I have been trying to speak to your customer service at 1 888 992 525 and the first time I called I was on hold for 1 hour. Finally hung up and called again and was on hold for another 20 minutes. I am currently on hold now for over 5 minutes. My order is now preparing to ship and I don’t want the item . I have called the corporate office and left a voicemail . My order # is 1126889355 , I am not happy with Rue La La and the customer service . If you are not going to provide good customer service then you should not be selling your products. Again I do not want the item that was purchased 6/21/21 1126889355.
I have been a good customer of Ruelala for sometime now. Once I receive this last order this will be the last time I order from you. Your customer service is rude and made no effort to resolve my issues. I am having problems logging into the app and I’m looking for the correct tracking number of an order I placed. Both times I contacted customer service I was treated very rudely and no one followed up to resolve either problem. I love your company and the products you carry but if this is how your customer service treats customers when they have a problem, I’d rather shop somewhere else.
I AM WRITING TO KNOW THE REASON WHY I HAVE NOT RECIEVED THE DRESS I ORDERED FROM YOU GUYS FOR THE PAST 1 WEEK NOW. I WAS SUPPOSED TO WEAR THAT DRESS FOR AN OCCASSION BUT I COULDN’T BECAUSE I HAVE NOT RECIEVED IT. I AM SO DISAPPOINTED BUT SOMEONE SHOULD PLEASE CONTACT ME TO LET ME KNOW WHEN I SHOULD BE EXPECTING IT. MY NUMBER IS 919491XXXX.
I have emailed ya Regarding my Order I Never Received I Order 4 watches I am very disappointed I am a New Customer No one has Responded to my emails.Please Contact me ASAP Thank You .
I purchased several Pandora charms months ago, I contacted Rue La La within days because one charm was scratched and the other did not fit. Rue La La said they would e-mail me a return label and they did not. I called them over four times month after month and each time they said they were e-mailing the label they did not. And after my final attempt to return the items I’m told I can receive a store credit. They keep my money and force me to buy more of their products. This is how they treat their customers. Although this is a small case, I will be seeking legal action for FRAUD, it is the principle. I could’ve returned item months ago, using my money but I was told to not to do so and to wait for to receive the label, which I never did… Customer Service HORRBILE AND I AM LEFT SPEECHLESS NEVER TO BUY ANYTHING FROM RUE LA LA AGAIN…
I wanted to use my master card to purchase a watch on Tuesday. Your site would not except
my card. So I will me spend my money in a brick & mortar store. Is the stuff you selling junk
well I have had this credit card since 1985. If this happened to me, you can imagine how many other great people this has happened to. So Thanks, you did me a favor or is your site fake.