Mancini’s Sleepworld was founded in 1969 in Sunnyvale, California, by Carl and Patsy Mancini. The company operates a chain of mattress and bedding stores. The original store is still in business.
While the company started off as a full service furniture store, in the late 80’s a decision was made to focus on one room of furniture; mattresses and bedding. Today, the company has more than 33 locations, most of them in Northern California. The company has a 100,000 square foot warehouse, so most items can be delivered the next day and items rarely need to be ordered.
Mancini’s Sleepworld is still owned and operated by the Mancini family, with son Randy working as CEO. The company has an A+ rating with the Better Business Bureau and has headquarters in Livermore, California.
I gave the company in Antioch cash and called the next day to cancel well the first of all they didn’t give me a receipt like he thought he did and I asked for my cash back they’re saying I have to wait 14 day for a check to come to me.
We are waiting for a chair to be delivered since May 2 021. Mancini store manager in Alameda is annoyed when I ask when the chair will be delivered. We called the warehouse in Livermore they transfer us right back to the Krabby store manager in Alameda. The chair is paid for we have no idea when it will be delivered and as far as we know it will never be delivered and Mancini will have the payment for the chair whatever without ever having delivered it to us.We will probably have to take them to court.
Still waiting for a response and of course manager at Modesto,ca store Bill doesn’t seem to give me Money that is due to us ????? Many calls and emails but no one is willing to do the right thing at this company. Not such a good company after all. I guess we have to let others know to be Very Careful with there Hard earned money…..
Tim & Diana Belk
Trying to get my warranty refund on the adjustable bed frame. It has been nothing but problems with the Store at 2828 Sisk Rd Modesto, Ca. I have been promised by Bill- the manager of a return phone call, Rob Salkow saying that he had called me and left messages but I have NONE on my phone at all. Rob says the Corporate office is closed today, so I called and was told that I had to talk to customer service and left a message to call me back. I have a week to get the refund back as stated by Guardian. All I want is the $ 179.99 for the warranty and will not bother anyone again. Bad Service is not a good thing and this is all I have gotten, broken promises is all I have gotten along with lies.. Diana Belk 916-838-XXXX