Fannie May, which sells chocolate candies, was founded in 1920, in Chicago, Illinois, by H. Teller Archibald. The recipes have never been altered, even when some ingredients were hard to find during WWII. After the war, the company grew substantially, with more than 50 store locations in the early 1950’s.
The company purchased their largest competitor, Fanny Farmer, in 1992, making the company, at the time, the largest chocolate producer in America. However, in 2002, the company was forced to file for bankruptcy. The company was ultimately purchased by 1-800-Flowers.Com in 2006 for $85 million.
Today, Fannie May operates in 7 states and Canada, with approximately 100 locations. In addition to chocolates, the company also sells coffee, gifts, and a wide range of other chocolate dipped foods including apples and strawberries.
In March 2017, Ferrero, maker of Nutella, acquired Fannie May for $115 million.
In late 2020, Fannie May marked their 100th anniversary with newly remodeled stores.
The company maintains a corporate office in Hudson, Ohio.
Fannie May, which sells chocolate candies, was founded in 1920, in Chicago, Illinois, by H. Teller Archibald. The recipes have never been altered, even when some ingredients were hard to find during WWII. After the war, the company grew substantially, with more than 50 store locations in the early 1950’s.
History
The company purchased their largest competitor, Fanny Farmer, in 1992, making the company, at the time, the largest chocolate producer in America. However, in 2002, the company was forced to file for bankruptcy. The company was ultimately purchased by 1-800-Flowers.Com in 2006 for $85 million.
Today, Fannie May operates in 7 states and Canada, with approximately 100 locations. In addition to chocolates, the company also sells coffee, gifts, and a wide range of other chocolate dipped foods including apples and strawberries.
In March 2017, Ferrero, maker of Nutella, acquired Fannie May for $115 million.
In late 2020, Fannie May marked their 100th anniversary with newly remodeled stores.
The company maintains a corporate office in Hudson, Ohio.
Thank you for bringing my favorite Mint Meltaways to Costco in San Diego (Mission Valley location) before Christmas. When passing through O’Hare Airport in September 2021, I was hoping under new ownership I might find them there once again. I did not, so I was pleasantly surprised to come across them at Costco. Fingers crossed that relationship will continue.
My husband purchased meltaways for our daughter’s family for Halloween and with 4kids they usually last only a few days.
Half the box is still there and after questioning kids stated they tasted old took pictures of them and some were sunken, others turning white at edges. So this is not acceptable.
Please contact me.
I was born on the South Side of Chicago back in 1937 to an immigrant Italian family where I was nurtured on Fannie Mae Candy (and real Italian salami).
Eventually moving to the beach in Southern California I find it impossible to find any Fannie Mae stores except those which advertise on the internet and they are usually just operating as a supplier to another candy company store but only with a few different candies, not a full line.
During our almost a 2 year pandemic lockdown here in LA County it would be wonderful to be able to purchase Fannie Mae Mint Meltaways as a gift to my
Senior Citizen Apt. complex friend who has been supplying me with dinners
since March, 2020 all during the pandemic-and she loves Mint Meltaways which seem to be unavailable here on the coast. I would appreciate it if you would
send me information as to where I can purchase Fannie Mae Mints plus a Fannie Mae supplier who carries the full line of chocolates that is available to us here on the coast.
Fanny May Candy used to be the BEST! We would go there all the time for our candy. However we moved from Illinois to Wisconsin and the only Fanny May in Wisconsin is in Madison, Wi. We made the two hour trip just to get candy there. I love the orange peal candies and bought a half pound of them, my daughter bought a few pounds of candy also. I was so looking forward to eating my orange peals, but they were hard as a rock!!! I couldn’t even chew them! I just had to tell you how disappointed I was in the only candy store we loved to go too.
I am very upset that for some reason you discontinued the marshmallow chocolate was told come back at Easter and buy the marshmallow eggs went in today to get them and was told they are all sold out if it is that big of a sale why not sell year around as you have for over 25 years they were the best. Since you don’t sell the chocolate marshmallow any more see no reason to shop your store why is this happening
I have shopped at several of your stores in recent years and find most managers and other employees to be quite pleasant. However, Tammy (don’t recall correct spelling for sure; sorry) at the Avon, Indiana store is an exception. She is incredibly rude and curt with customers. She appears not to be interested in anything the customer has to say. Most managers who value their company would be appreciative of each and every customer and if there’s an issue, they would be apologetic. I will drive many miles further to avoid her or just go the the local See’s store.
On December 12,2016 my daughter went into your store at 1615 E Empire in Bloomington Illinois for a 1lb box of vanilla buttercream chocolates. She was told it would have to be a create your own because the store did not offer the pre made 1lb box of that type of candy. That candy cost her $31.34 plus tax. On September 9,2016 she went to the same store and purchased a pre made box of vanilla buttercream chocolates. That box of candy cost her $24.99 plus tax. I think it is terrible that the company is ripping people off during holiday time not having the pre made up boxes.
Next time we want to purchase the vanilla buttermilk chocolates we will go on line and purchase them for $24.99 plus tax, and I have a coupon code for free shipping.
I am very disappointed in the company. I have both receipts in my possession in case there was any question on your part regarding the cost of the chocolates in question.
Linda Rogowski
DEAR FANNIE MAY Executives
CEO: Kevin Coen, CFO: Matt Anderson, and COO: Edward Seibolt:
My name is Ms. Gray. Yesterday I took the Metra Train to your Fannie May location in the Ogilvie Train Station. I purchased several Fannie May Pixie gifts including the one with the sprinkles. What a disappointment. What a mess in the box. Sprinkles all over the bottom of the bos; smeared and flattened over some of the candies, just an ugly holiday mess.
I am so disappointed. You have always illustrated care and beauty in your packaging but this kills my Christmas Spirit completely. How can I give this to anyone expecting them to appreciate it looking at its display of mess and sprinkles that have fallen off the candy and is all over the entire bottom of the box? Shame on all of you!
Also on Pixie looks like they tried to piece it together as there is a semi-circular line all around the bottom section of the candy. What is this? Did they insert something in the bottom and then but it back together [Image #1] how sloppy and disgusting. There are photos included to show what your distribution, packaging and candy making department is sending out and asking us to pay good money for.
I expect an outstanding apology plus my money back for a wasted train trip there and back home.
Deeply disappointed,
T. A. Gray
310-873-XXXXX
i bought two 1 lb boxes of vanilla buttercreme milk chocolate from your Melrose park location i opened one of the boxes and ate one and i spit it out it had an awful flavor!!!!!!!! so i opened the other box it also had an awful flavor and was very stale i really dont want to go back to the Melrose park location thats over an hour round trip can I get a store credit or my money back? I also bought the vanilla squares in the blue box and they were bad too I am so glad i tasted them befor giving them as gifts as i planned the vanilla buttercreme were 9.99 a box and the white chocolate squares were 3.99
On 12/3/16 I visited your location at 5543 South Harlem, Chicago, 60638. My total was $115.71. At the end of the transaction, I was offered to join your loyalty program which I did and then was told that my purchase today would not receive the points because I joined at the end of the transaction. I was a little upset. I then left and got a few blocks away and realized that I did not receive the bag that was free for purchases over $55.00. So I turned around and went back. Then when I got home, I was looking at the receipt, and realized that I was charged incorrectly for the cashews that I purchased. So I called. The girl was confused and asked if she could call me back. Which she did and told me to come in for my refund. I went in with my credit and there was one man being waited on so I waited. Meanwhile another lady walked in. The man seemed to have a large order and he said to the girl to let us go. She asked what she could help me with and I told her the refund. She said she wouldn’t be able to do the refund until all the other customers were completed because the transaction would take to long. I said that was crazy and I had to get to work. She told me to come back tomorrow and the manager would take care of it. So the next day, I went back (my 4th time back into the store). The only one in the store was a manager. I told her I was in for the refund. She said give me your receipt and credit card. I asked her if I could give her the background to everything that I had gone through. This is the part that upset me more then anything. At the end, she just threw her employee under the bus and ran over her. She blamed everything on the employee. She has been there a year and she knows better but she doesn’t listen, you do get your points she just didn’t realize that and on and on. I am a manager and I was shocked by the way this manager was speaking to me. To me, that is not a manager that I would ever want to work for. Bottom line, I am a customer, I had to come back to the store 3 times to get my transaction resolved. The manager didn’t know how to do a refund either. She had to look it up in a book. My point balance is 75. Not sure why? My subtotal was $104.96 total $115.71. My transactions are: 26071 from 12/3, and 26105 and 26107 from 12/4. Shocked that all the problems that I had and I really don’t feel it was resolved to my satisfaction.
I bought a box of Chicago Cubs wrigley mix chocolates today from my local target. The box contained 4 of the 5 flavors Described on the box. I called Fannie May and was told that I had to take up the issue with target themselves. I’m not sure how target can help other than to return it to them. They were not the ones who boxed the chocolate. Seems silly, I know. But I need to understand. Who should be handling this????? Thanks for your speedy response in advance.