El Rancho Grande Mexican Restaurant was founded in Dayton, Ohio, in 2010. The company operates a chain of casual Mexican style restaurants in the greater Dayton area.
The company currently has 13 locations, with a new one opening in late March of 2017 at a former Applebee’s location on Dorothy Lane. The company serves traditional Mexican food, including burritos, tacos, carne asada plates, Mexican style rice, beans, and more. All items and sauces are made by hand each day, including tortillas.
El Rancho Grande Mexican Restaurant has numerous positive reviews online, with most websites, such as Yelp and Zomato, showing a solid 4 out of 5 star ratings. In August 2016, the company opened a new 6,400-square-foot location in West Chester Township.
In March 2019, the President of the company won the prestigious Restauranteur of the Year award from the Ohio Restaurant Association.
In January 2023, the company opened a new location in Englewood, Ohio.
El Rancho Grande maintains a corporate office in Dayton, Ohio.
El Rancho Grande Mexican Restaurant was founded in Dayton, Ohio, in 2010. The company operates a chain of casual Mexican style restaurants in the greater Dayton area.
History
The company currently has 13 locations, with a new one opening in late March of 2017 at a former Applebee’s location on Dorothy Lane. The company serves traditional Mexican food, including burritos, tacos, carne asada plates, Mexican style rice, beans, and more. All items and sauces are made by hand each day, including tortillas.
El Rancho Grande Mexican Restaurant has numerous positive reviews online, with most websites, such as Yelp and Zomato, showing a solid 4 out of 5 star ratings. In August 2016, the company opened a new 6,400-square-foot location in West Chester Township.
In March 2019, the President of the company won the prestigious Restauranteur of the Year award from the Ohio Restaurant Association.
In January 2023, the company opened a new location in Englewood, Ohio.
El Rancho Grande maintains a corporate office in Dayton, Ohio.
My husband and i and some friends visited for the first your new restaurant in west Alexandria ohio. Food was just ok nothing exciting. Service sucked. Then we got our bill and there was a $10.00 open food charge on our bill when we asked about it they said it was and add charge for the lunch menu but we didnt order off the lunch menu. And we ordered 2 bowls of cheese sauce and they charged us 12.00 for maybe 3.00 worth of cheese. Our friend order also and got charged $10 open food. The menu does not say anything about a open food charge. Our other friend order 3 item and was charged 19.00.
Needless needless to say I won’t be going back to this restaurant because I think they’re Crooks I don’t even give them one star rating I am a zero
And when you try to complain they get rude and hateful with you and then if you try to find a corporate office number it’s been disconnected you can’t even make a complaint about him
Thanks for letting us know that the number had changed. We have updated the listing.
Just had lunch. My Mother and I shared a quesa fajita 2 sour cream 1 Pico and 2 pops. 33.68 was our bill total. You’ve got to be kidding. Was flavorless and extremely over priced. 2.99 for 1 sour cream. 3.99 for 1 pop and 3.29 for Pico. The amount of sour cream we got should have been 50 cents. You guys are flavorless rip off artists. At least make the food spectacular if you’re going to charge that much. Could’ve spent way less on the pop as flat as it was. Never again!! This was your last chance with me.
Nice restaurant BUT….the overhead TVs at the location in Mason all had CBS 60 Minutes on, and the topic was typically a Conservative bashing of those on the Right…..We won’t be going back there anytime soon…if a restaurant has TVs they should be neutral and show weather, sports, etc….not political slants
My first and experience with this place and my last. Called to place an order, the person who took my order over the phone was very rude I was simply asking about what kind of meat they had for their tacos , she was very rude and told me to hurry up that she had other customers to attend to. As if I’m not a paying customer as well. very unprofessional, very unsatisfied with their customer service.
We have been there before without any problems and they pretty much harrassed us at out table without even saying a word to us.
So me and my girlfriend walked into the el Rancho in Savoy in Illinois and as soon as we walk in we are greeted with a whistle and 3 men one of which is giggiling and waving at us, no big deal right? Next thing I know they continue to stare at my girlfriend as we walk past them and say something is Spanish so I cant understand them, I let it go as I should because it’s no big deal. Then we get to our table and they continue to stare at my girlfriend and were whistling at her trying to get her attention after that all my suspicions became true and we walked out before we even got our drinks.
My husband and I have visited this location several times (1020 Miamisburg Centerville Rd, Washington Township, OH 45459, McEwen Plaza Shopping Center. We have always ordered the same thing and used the same coupon buy one entree and get $6.00 off another. The last visit I was told by the cashier that what we ordered did not constitute an entree therefore would not use the coupon. Needless to say we will not be visiting this establishment anymore. Several other Mexican restaurants in the area that will now have our business. Will also pass the word around to family and friends what to expect if the visit this establishment.
We went on 11/21/18. Walked in at 3:10 PM. Asked if we could still do the lunch menu & she stated NO it was over 10 mins ago. Very unprofessional . Not very polite. Actually told us another table asked the same thing & she stated NO!
I e-mailed on 11/21 & 11/22 with NO reply! Very unprofessional .
I worked as the dishwasher for the 1450 W Dorothy Lane Kettering, the Berkeley heights area. I was paid $10 an hour, which was an OK wage, if all I did was wash dishes. mind you, I’ve been to college, and I just need work and I just need pay.
The last week I worked was payday week– the payperiod ends on Sunday, and I worked that week even though it was the next period because I wanted to be there to pick up the first check on Friday.
Now it’s past time for the second period to be paid, and I still have not received my check for the work I put in. It would total $250-taxes, because even though I was hired for 40 hours or more, I was getting exactly 25, five hours a day, not ten/four days, because the store “was slow.” That’s in quotations because if the store “was slow,” I would not be coming in the morning to find a full day’s work, yesterday’s work, still lying there undone. The food has been left out overnight, and I have to kill all the ants/pests, and do that work since the “cooks” don’t have any serve ware, on top of doing the fresh present day work.
I was also required to do work that the servers could be doing. They would sit around doing nothing, on their phones — I legitimately saw one of them on f**kbook. Not Facebook, f**kbook. Google it if you must, but I don’t recommend you do. — and I would have to leave my station, stop my work, go around the corner, and refill the cup station. None of these extra task were described in the beginning, I was told “you do dishes. That’s all you do. If you don’t have a dish, you wait for a dish.” I’m not the exterminator, I’m not a server or a stock boy, and I’m not some psychiatrist or lawyer or something for all the illegals to come and tell me they’re illegal. Rule number one of being a fugitive, DONT TELL ANYONE YOURE ILLEGAL.
I just want my money, it isn’t much at all. I just want to report the ants to save any customer who might get sick. The cooks don’t even wear gloves half the time. The fact that illegal aliens are there is coincidence, I really don’t care. What I do care about, is that the gm would have to have illegally hired them, they don’t have papers or visas to have the number/verification that allows then to work in America. That’s what I care about.