Cornwell Tools was founded in 1919 by Eugene Cornwell, a blacksmith, in Ohio. The company manufactures their own line of automotive and diesel tools for the working professional. Two machining plants, one in Ohio, the other in Pennsylvania, produce items such as ratchets, sockets, wrenches, air tools, pry bars, screwdrivers, and chisels. Similar to MAC and SnapOn Tools, hand tools have a lifetime warranty.
Tools are sold by local franchise distributors, each of whom works a given area. Franchise owners drive trucks filled with tools to local works sites. Many franchise owners offer no interest credit to their customers.
While many franchises work their own assigned area, others are also known to sell at auto shows, gun shows, and tool shows to the everyday handy man who is not a professional mechanic.
Cornwell ToolsCornwell Tools was founded in 1919 by Eugene Cornwell, a blacksmith, in Ohio. The company manufactures their own line of automotive and diesel tools for the working professional. Two machining plants, one in Ohio, the other in Pennsylvania, produce items such as ratchets, sockets, wrenches, air tools, pry bars, screwdrivers, and chisels. Similar to MAC and SnapOn Tools, hand tools have a lifetime warranty.
Tools are sold by local franchise distributors, each of whom works a given area. Franchise owners drive trucks filled with tools to local works sites. Many franchise owners offer no interest credit to their customers.
While many franchises work their own assigned area, others are also known to sell at auto shows, gun shows, and tool shows to the everyday handy man who is not a professional mechanic.
Does Cornwell have an R&D department so as to evaluate new tool introductions?
DEAR, CORNWELL
IM A MECHANIC AT IN CATHEDRAL CITY, CA AND HAVE HAD MANY ISSUES WITH YOUR DISTRIBUTER IN OUR AREA. TO MENTION A FEW, TOOLS ORDERED TAKE MONTHS TO GET STILL WAITING ON A 12 POINT 30MM SOCKET THAT I ORDERED ABOUT 1 1/2 MONTHS AGO. SOME TRIM TOOLS I ORDERED TOOK OVER 2 MONTHS TO GET. THE DRIVER NEVER BRINGS HIS TRUCK IN SO TO GET HIM TO WARRANTY A SOCKET IS JUST IMPOSSIBLE. I HAVE RECENTLY STARTED PURCHASING TOOLS FROM ANOTHER TOOL TRUCK BECAUSE WORKING WITH CORNWELL IN OUR AREA COST YOU TIME AND MONEY DUE TO THE FACT YOU HAVE TO WAIT AND BORROW TOOLS UNTIL HE GETS AROUND TO BRINGING IT TO YOU AND TOOLS BEING BROKEN FOR MONTHS UNTIL I GET A WARRANTY REPLACEMENT. I DON’T NORMALLY WRITE TO COMPANIES ABOUT ISSUES BUT I HAVE A LOT OF MONEY INVESTED IN TOOLS AND WOULD LIKE YOU GUYS TO STAND BY YOUR TOOLS THAT I HAVE PAID GOOD MONEY FOR. PLEASE GET BACK TO ME ON THIS ISSUE. ALSO IS THERE ANOTHER WAY TO WARRANTY BROKEN TOOLS OTHER THAN GOING THROUGH THE TOOL TRUCK GUY.
HELP IN THESE MATTERS IS REALLY APPRECIATED.
Hi I just wanted to ask if you guys could mail some catalogs this year and looking forward for something new by the way you guys are the best in the world my address is
Sunrise Beach,MO
Zip 65079
Phone (573) 552-XXXXX thank you