Columbia Sportswear began as Columbia Hats in 1937 by Paul and Marie Lamfrom. The couple fled Nazi Germany and purchased a hat distributing company. After being frustrated by production problems, the company began making their own hats and sportswear in 1960.
Today, Columbia Sportswear is one of the largest sellers of ski apparel and jackets in the US. The company went public on the NASDAQ in 1998 and can be found under the ticker symbol: COLM. As of late 2015, the company reported that there were 100 locations around the US, with thousands of other sporting good stores carrying their products. Along with 5,300 employees, the company reported annual revenue in 2014 of $2.1 billion.
Columbia Sportswear distributes to more than 72 countries and 13,000 retailers. The company also owns outlet type stores, in addition to their retail locations, as well as an active eCommerce site.
Columbia SportswearColumbia Sportswear began as Columbia Hats in 1937 by Paul and Marie Lamfrom. The couple fled Nazi Germany and purchased a hat distributing company. After being frustrated by production problems, the company began making their own hats and sportswear in 1960.
Today, Columbia Sportswear is one of the largest sellers of ski apparel and jackets in the US. The company went public on the NASDAQ in 1998 and can be found under the ticker symbol: COLM. As of late 2015, the company reported that there were 100 locations around the US, with thousands of other sporting good stores carrying their products. Along with 5,300 employees, the company reported annual revenue in 2014 of $2.1 billion.
Columbia Sportswear distributes to more than 72 countries and 13,000 retailers. The company also owns outlet type stores, in addition to their retail locations, as well as an active eCommerce site.
Just back from a trip to Wyoming, Montana, Idaho and this included a day in Yellowstone Park. I bought the “Ice Princess” boots for this trip. They fit well and kept my feet warm for the most part. I am disappointed in the almost zero traction I had when on the boardwalks in Yellowstone. There was a thick layer of ice under a thin layer of snow so I didn’t put myself or anyone else in danger on these narrow boardwalks. I turned around and went back to the snowcat as I didn’t want to end up in a geyser or in the pools at the paintpot!!! Maybe put some small metal studs in there for better traction? Guess I expected too much from something with the Ice Princess name.
Columbia,
Please explain to me why this policy of not price matching your own prices is cost effective? It keeps you customers from getting a sail price by weighing them down. Be sure and tell me if I’m not understanding your policy correctly.
Day 1: Purchase 1 pair of TIC shoes: $130 current out of pocket -$130
Day 2: New rebate announced: 10% off. Must purchase another pair of TIC shoes at $117 (Original price minus 10%)
Request return authorization for original TIC Shoe purchase (3 – 10 days for refund) current out of pocket -$247
Day 3: Lack of customer appreciation sale 20% off. Must purchase another pair of TIC shoes at $104 (Original price minus 20%)
Request return authorization for second TIC Shoe purchase (3 – 10 days for refund) current out of pocket -$351
Day 4: End of Bait and Switch sale 50% off. Must purchase another (4th) pair of TIC shoes at $65 (Original price minus 50%)
Request return authorization for third TIC Shoe purchase (3 – 10 days for refund) current out of pocket -$416
At some point, I hope that Columbia refunds $351 still outstanding (but you set up this policy, I’ll keep watching you until every penny returned.
I bought a pair of hiking boots Terrebonne 11sport Omni-tech
Love the shoes fit well comfortable. No complaints about the shoes
Shoe laces on the other hand I cannot keep them done up a double knot them I do everything I can I just slip around and go out of place. I think you need to do some research on some new shoe laces for these shoes. Will try to find a place on line and give a review.
Susan Blair
hello my name Scott stephe s I am a veteran also disabled I could use warm clothing boots with gloves I can’t afford clothing I live on sssdi I am hoping Columbia can help a v eteran in need thank y 978 443 XXXX ** Hudson rd 8b Sudbury ma
Does this sound unreasonable, or fair? Ultimately you get an “attempted repair” item, “may be a credit issued”, or nothing, in 2 – 4 weeks? _ “Footwear is covered by a One-Year Limited warranty. This covers defects in craftsmanship and materials.To obtain warranty service on your footwear, we ask that you send it into us with a copy of your proof of purchase for evaluation. Please package up your item and send to: Columbia Sportswear [__] Be sure to include a warranty claim form; items sent in without the form will be sent back. The warranty team will evaluate the issue. If it’s determined that the issue is a warranty defect, we will attempt to repair it for you. In the event that the repair is unsuccessful, a merchandise credit may be issued. If you do not want a replacement item and prefer to receive your original item back even though it could not be repaired, please notate that on your cover letter.
Processing time is 2- 4 weeks from the day we receive it at our warehouse. We recommend using a traceable shipping method to send in your product. You pay for the shipping.”