Alamo Rent a Car was founded in 1974 in Tampa, Florida. The company began by offering unlimited mileage, something that was out of the ordinary at the time. By 1982, the company had so many clients, they constructed a state of the art customer service center to speed up processing.
Today, Alamo Rent a Car is owned by Enterprise Holdings, the largest car rental company in America. The company launched the first online reservation and check-in system in 2005. Alamo offers airport service or has shuttles from all major airports to their offices. The company rates car sizes differently than other companies, calling many compact vehicles mid-size.
In and of itself, the company is the third largest car rental company in the United States with a fleet of more than 150,000 cars servicing 15 million travelers annually. Currently, the company has 148 locations in the United States and Canada and 275 international locations in Belgium, the Czech Republic, Germany, Greece, Ireland, Malta, Mexico, the Netherlands, Portugal, Slovakia, Switzerland, and the United Kingdom
The company has been criticized for not only “renaming” car sizes, but also for renting cars that had outstanding recalls on them. Alamo is now offering hybrids, SUV’s, and vehicles designed for handicapped persons.