Habit Burger Grill, commonly called the Habit or Habit Burger, was founded on Thanksgiving day, 1969, in Santa Barbara, California. The restaurant is a casual dining chain that offers char-broiled hamburgers, shakes, French fries, salads, and sandwiches. Habit Burger has 246 locations in 9 states, with most of these locations being in California, but a recent expansion to the UK has seen the restaurant chain grow with 30 locations and a 25 franchise deal in Cambodia was announced in early August 2019.
The company grew slowly between 1969 and 2007 while it was privately owned. The chain was purchased by KarpReilly, a private investment firm, in late 2007, but the company did not go public until October of 20014. Habit Burger is publicly traded on the NASDAQ under the ticker symbol: HABT.
Consumer Reports named Habit Burger’s biggest selling burger, The Charburger, the best burger in America in mid-2014. The company beat out 53,000 participants, including the former #1 restaurant, In-N-Out.
The company had substantial growth in the 2018/2019 fiscal year, opening 35 new locations.
Company headquarters are located in Irvine, California.
Habit Burger Grill, commonly called the Habit or Habit Burger, was founded on Thanksgiving day, 1969, in Santa Barbara, California. The restaurant is a casual dining chain that offers char-broiled hamburgers, shakes, French fries, salads, and sandwiches. Habit Burger has 246 locations in 9 states, with most of these locations being in California, but a recent expansion to the UK has seen the restaurant chain grow with 30 locations and a 25 franchise deal in Cambodia was announced in early August 2019.
The company grew slowly between 1969 and 2007 while it was privately owned. The chain was purchased by KarpReilly, a private investment firm, in late 2007, but the company did not go public until October of 20014. Habit Burger is publicly traded on the NASDAQ under the ticker symbol: HABT.
History
Consumer Reports named Habit Burger’s biggest selling burger, The Charburger, the best burger in America in mid-2014. The company beat out 53,000 participants, including the former #1 restaurant, In-N-Out.
The company had substantial growth in the 2018/2019 fiscal year, opening 35 new locations.
Company headquarters are located in Irvine, California.
I tried to use a coupon for a free habit burger with a $20 purchase
It didn’t work in the app
Habit in Barranca Pkwy Irvine just lost our personal orders and my company’s frequent catering orders due to their VERY RUDE UNHELPFUL and SARCASTIC staff named JASMINE. This unprofessional supposed shift lead wasted my time and she took pleasure giving grief to the customer. She refused to correct a wrong order and told me to contact corporate instead. I sure will!
I. Came in restaurants on Wednesday 18 of Dec at about I was going to. Order but have to go to restroom so about 4:54pm about 5 ;01. Light was turn off I. wait about4 to 4 min than said I going to call corporate than light came on 3 min late came out of restroom I ask can I speak .Mgr some people wad laughing a young lady said I Mgr skirt was not clean no name tag as her do you all cut off light we someone in bathroom she said yes on time that is a help law I 61 yr and I could felt and hurt my self the laught I was only one black. She would not get me corporate number. I felt like was make fun of. Me it was the Parmount. Store I felt in bare. Wait going on I work for restaurants for43 yr never felt. Like the I was going t o call other let them here on. Ssm my number 213766****
I love The Habit. Their Salads are freshly prepared and very tasty. Likewise, all of their food is prepared with care and appropriate food safety measures. The Habit is a Equal Opportunity Employer, they train their employees in proper food handling procedures, along with techniques unique to The Habit. Their employees provide the best customer service. So I have a difficult time reading complaints from customers who had a difficult day and need to lash out at someone. Why not relax, digest your food, and not have to digest your criticisms later. And this comes from a customer.
So I work for Doordash on side of my regular job. I had a delivery to the Restaurant in Midlothian, VA I ordered the food then looking to see that I didn’t see that I did not have to order afterwards. I let the young lady know in which she got her shift manager Kevin who was blatantly rude and yelling at me saying that and I quote “I’m losing him money and that Doordash knows not to go to the drive-thru. So I’m just going to say this is my first time going to Habit Burger and it will be my last just based off poor customer service from this restaurant.
My family I like habit burger but today at around 530pm and 550pm walked in as usual made our order waiting at the table ,at far corner sitted a racist guy who attacked my family cursing all the craps, the manager didn’t do anything instead made the situation more worse. At 3560 valley dr.castro valley,CA 94546.Sorry to quit as your customers.
I couldn’t find my debit card, so I tracked my locations for the day. I called the habit corporate office and they informed me that my Debit card was at the Inglewood CA. Habit and it was Immediately put in the safe. Good customer service from the corporate office and I love their Super Food Salad and have never had a problem with my food orders or the customer service. CJ
My daughter recently took me to hamburger habit. I was very excited to go seeing on how I’d never been before. Wen we got there(Lancaster, Ca on Ave J and 10th street West) I automatically knew something was going to go wrong, but for my daughter I didn’t say a word. We started to order the Mexican girl who took our order had a bad attitude,(like hurry up and order) now usually wen this happens I just leave. But I was with my daughter and that’s where she wanted to eat. So against my better judgement I ordered a hamburger sandwich, to my deepest fear they tried to feed me dog ? food. It took me a day 1/2 to notice it because wen I frist ordered the burger I didn’t eat it, I put it in the fridge and was going to eat it the next day for lunch. As I began to look at the meat after I had warmed it up I noticed it had a funny smell to it, it ?like dog food the kind one if the had a dog would bye in the can, it looks like caned meat but isn’t. It was dog food. The only thing I have is that I didn’t
it sooner. But that’s okay because Mexicans never change their spots. And the next time I’ll be waiting for them to do it.I went to see a lawyer and he told me if I had of just taken one little testes I would have had a case. Like I said next time. That B needs to be fired!
My experience at Shoreline Habit. My wife and I came in, placed our order and paid. On the way to a table I noticed that my prosthetic needed adjusting. It is much easier to adjust with another person. I asked my wife and we went to the restroom. After 3 minutes a very loud pounding began on the door and would not stop even though i loudly kept saying “I would be right out” and “I would be out in a minute.” After a total of 6 minutes we came out to a male and a female employee waiting. Saying that people were waiting and the restroom was strictly for one person. First, there were exactly zero people waiting and second i had to embarrass myself in front of the entire restaurant by telling that I have a prosthetic that i needed help with. I then asked to speak to the manager but the two employees said they were the managers. I didn’t appreciate being treated like that so i asked to get a refund for what i bought but they refused. I then asked for their names so could complain but they refused that as well and threatened to call the police. I did not give my leg for this country in Iraq to be embarrassed and treated this horribly where I had just spent money. Something must be done!
Between my husband an myself, we probably frequent The Habit (Sacramento area) 5-6 times a week. I have recently been extremely disappointed at the change in your Tri Tip. It used to be absolutely delicious and after trying the new one 3 times, I will not be ordering it any more. It tastes bad, smells bad and the texture is bad. It is just downright awful! I am a salad eater and I do not eat chicken so I no longer have a meat topping option so I won’t be coming back unless things change. I’m certain that many people are disappointed with the new meat – Hopefully you will reconsider and go back to your previous tri-tip. Increase your prices if you need to but keep the quality!!!
Hello Habit: We used to go to the Habit in our neighborhood frequently, but since you’ve changed your chicken sandwiches, we are unable to eat at your establishment.It’s sad, what you’ve done to the chicken. Truly sad. It used to be a great sandwich. It’s now not at all. When I questioned the manager, he said that “Corporate changed the sandwich to a different bread and now a flat piece of chicken rather than a plump chicken breast”. It was like shoe leather and not on my usual wheat bun. He didn’t want to hear any more from me and walked away. He did not look happy to be working for Habit. Please go back to the original chicken breast you used to serve. It was sooooo much better! This is my second note to you. You have not responded to the first one, so I thought I’d try again. If you don’t respond this time, then I’ll stop recommending your restaurant to locals and tourists.
A group of us went to the Whittier location. As it happened two of us ordered the Santa Barbara char. Once the order was up, we noticed that one of the burgers was a double and one was a single. When I brought this to there attention, the insisted that they were identical. How can they be identical? The manager then went on to call me a lier and stupid! After wasting my time and money for an order that was incorrect we left. We will never go back to this Habit nor will we support the corporation by patroning any of there locations.
went to the drive through came home with 2 salad dressing missing dove back, ask for the manager and he said what is the problem i told him and again asked for the manager , then he said he was the manager. then he ask for the salads back and i told him i just want the dressing , he gave me the dressing , and i said arent you going to put them in a bag. he was rude and didn’t apologia . very UN professional. seems like he was looking for a fight and arguing. when it would of been so simple to first address me that he was a manager and said sorry for the inconvenience and here is your dressing. this was at the mira mesa location san diego ca. saturday march 23 at 146 pm original order time.
Second time for lunch at The Habit Burger Grill in Sand City, CA. First visit they got a grade of C-plus. Chicken sandwich was passable. The fries were limp and not hot. Second time they failed miserably! The chicken club sandwich was terrible. Did not order the fries after first experience. The portion of chicken appalling and nowhere near a 6-ounce breast. Paid nearly $11 for a piece of bread and drink. Discussed the situation with the counter person who looked like a manager. He did not seem to care about it. Perhaps The Habit should just focus on the burgers. May try eating at this place one more time. THREE STRIKES AND THEY ARE OUT. Next time, if it happens, Yelp and other websites will receive feedback. Hopefully this place gets it together. Until then…
I visited your Channel Island location and I must say you have the best food ever!! Will you be opening any stores the Hampton Roads, VA area in the near future?
I was in the Pico Rivera California location, and I experience a bad customer service. I was very upset my mother is diabetic and can only eat salads she is a senior and they serve her peer salad and no chicken. To top it off the customer service provided was horrible. The person helping me made me wait almost 20 minutes to take my order and the only I information I can give is that the receipt did not provide me with the name of the cashier. Which should be provided! Because they need to be reported! They need more training in customer service before they give attitude to everyone. And not speaking about the manager who I hate coming across she does not give you enough ranch is just like if the ranch was bought by her!!!! I would not return again!
Today, November 26, 2018 @ about 6:20 PM, I went in to your restaurant in Torrance, CA. The female counter employee apparently did not know her job. I ordered two charbroiled burger combos to go that are suppose to come with fries and a drink. At first, she did not put in the order correctly. I never received the fries with the burgers. Then, when I mentioned it to her she was going to place another order for the fries and charge me extra. I pointed out to her on the menu it says that fries and a drink come with it that I am not paying extra for it. Then when the people preparing the food gave her two containers of the fries, she only put one in the Habit bag that she gave me. She is totally incompetent and I told her so. The manager on duty was standing nearby and heard what was going on and did not lift a finger nor come to the counter to try and resolve the issue what so ever. As I walked out the door, he yells at me have a good evening sir. I told him that does not solve the problem and I felt his remark just added insult to injury. Personally, I have been to the Torrance location many times and I have never received such lousy service until today.
It seems like when I go thru the drive thru at the habit on Calif ave Bakersfield, CA & order my char burgers or cheese burgers I never get any onions on them. But when I order from inside , I will get onions. I’ll ask for no mayo & to add mustard but I never say a word about onions. So why am I not getting the onions?? To me this seems like their way of saving on their costs? Cause when you get home , that’s when you notice there isn’t everything on them. I ordered 2 cheese burgers today. Both of them had NO ONIONS!! This is not the first time this has happened to me.
I visited your Habit location at University Center in Irvine, CA for lunch today (9-7-18). I ordered the Grilled Chicken Salad. It was very good until I came across a inch-size piece of metal (??????). When I took it back the Manager told me that it’s part of a mechanism used for the onions, he apologized and offered me my money back or anything on the menu, free of charge. I was pretty hungry so I ordered a chicken sandwich combo meal. Don’t think I’ll be going back anytime soon.
Alameda Landing Shopping Center, Alameda–3
July 7, 2018 at approximately 9:05 pm… I saw the employee with no gloves on open the refrigerator door, take out the bag of green beans reach in with his hand twice to weigh them into the serving container…he then proceeded to open the refrigerator again with no gloves on and place the bag of green beans back into the refrigerator. The employee then grab the handles of the fryer….I informed the employee at the register on what I observed and asked why is the cook touching food without gloves on he stated it is ok it is their rule. The manager comes over (which is fine) and begins to interrupt me as I was speaking and I asked him to please listen to what I am saying. I stated to him it may be your rule that employees are permitted to touch food without gloves on but it certainly is not a rule of the foo industry..further more i see several employees cooking and touching the fryer handles with gloves on so, why is it ok that this gentlemen does not have to wear gloves….The manager stated we can re-cook them with gloves on if you like….I said you are missing the whole point. It is against any food serving facility to touch food with their bare hands….I asked for a refund and left……I cannot believe that a Manager would state it is their rule that it is ok to touch food with their bare hands.
The Habit in Folsom the manager put the back of his hand on an order of fries then threw them back in the tray with others and then put the whole batch back in the Fryer when I told him that was gross he said “ you didn’t see anything” I told him I did and he said “no you didn’t!!” I asked for my money back and left
Daly City, Ca store 305 Gellert Blvd 94015
Electronics down no check # pay by cash only.
I ordered a CharBurger without cheese and came home with a toasted bun and a meat patty, no onions, no lettuce, no tomato, no pickles and no mayo. I was starved and ate it but…
Tried the ‘Contact Us page but the store location was generated from the pop-up window and retried x 3 and failed x 3.
To recap:
1. Store electronics down
2. Naked hamburger
3. Faulty Customer Service page
STRIKEOUT!!!
Stockton Habit is terrible. Managers are too busy trying to have conversations in different languages……NOT SPANISH or ENGLISH. When you ask for help they give you a smirk and then help you. Always dirty.
So I’ve seen this place on youtube. I had to try it. I took my 14 year old daughter here, she said shes aten there with her dad before,so anyways. I’m telling the Cashier 4 times 2 Number #2, no cheese. no salt on the fries. She took my order as 2 number #1, my daughter was asking her about a chicken club asking. only . she goes to ring it up. I”m like what is 23. dollars if iam only ordering 2 number 2’s oh. I put her sandwich on (she laughs) whatever. so I said I wanted 2 number 2 she couldnt understand. I said just get the manager than she goes to continue in Spanish in front of me, and I said wow. I think i’ll get you fired cause you are treated me like XXXXX,and not talking English to a paying customer, She continues to say go ahead in a very rude attitude. and to top it off the manager didnt tell her nothing. but to go bag orders for customers, than I said wow. she didnt wash her hands. and then the manager said wash your hands. All said and done my order was finally correct. but this stuff is making me as a 1st time Paying Customer to Never come back. My money is paying there salary,and if that is how the treat the customers I wont ever be back!!!
My family and I are weekly customers who goes three or more times a week but I’m sorry to say this last vist to your guys restruant in lake Forest was the worst visit me and my family have had and will no longer will be going to any habit. The girl manager with the tattoos was very rude to my wife and was making ugly faces to my children. Besides that’s she had a very strong smell of alcohol in her breath. I would of thought a manager in this location would of been way better but no I was wrong. They should really talk to her because she really smelled like alcohol and she wasn’t focused on her job or customers bad Customer service. And to top it all of she messed up all of our order. We ended up leaving and going to In n out burgers right down the street form their locations. They should really talk to her and tell her to treat her customers right.
My family and I always like eating at the Habit on Barranca/Armstrong Irvine…Good food and really GOOD Customer service….
I visited the Habit on Tyler in Riverside on July 12 2017. I wrote to the corporate office but somehow convenient tly after writing what I wanted the “Submit” button would not work. How convenient. My complaint was that we ordered 2 double patty burgers but each received a half of a double patty and a half of a single patty. But they didnt forget to charge us for a full double patty burger! I would have gone in to complain but we had already waited to long for our good and could not wait longer for them to fix it. Please speak to your employees not to cheat customers!!!
When is habit burger opening? When is habit burger grand opening in inglewood california.What day are they opening?
I just visit the new Habit Burger locate at Lundy and Oakland Rd. I ordered a portobello burger and side order of tempura beans. When I received my order, the bean is like 7 small pieces while a lots of pieces spill outside the tray. I ask the lady are you sure the beans didn’t get drops out why its so little. I been to other store so many times and the order is not like that. She stated that the the order like and she also make fun by talking to a different employee when I step away.
TerriblevCustomer service
Placed a simple order for a barbecued chicken sandwich on a whole wheat bun at 1:29 pm Sunday, February 12. After twenty minutes I asked if my order had been forgotten. After 30 minutes they told me they were still working on it. After 45 minutes they realized that had not begun to make my sandwich so they refunded me.
I’ve never experienced this st your restaurant before. Wasted my time, ruined my day.
Daniel Jaqua
To whom this may concern,
I was a former employee, who has moved from the location that I was under, when employed. Please someone get in contact with me for the correct address to send my W2.
Thank you.