A group of five people founded eBags in 1998: John Nordmark, Peter Cobb, Frank Steed, Andy Youngs, and Eliot Cobb.
They launched an e-commerce site, www.ebags.com, in 1999 with seven brands, including Samsonite, JanSport, and Skyway luggage.
eBags drop-shipped most products directly from manufacturers to customers, meaning eBags did not keep any stock but rather transferred the merchandise directly from manufacturer or wholesaler to the customer.
The company grew, experiencing some downturn which caused it to diversify into handbags and purses.
eBags expanded unsuccessfully to Europe in 2004, and ended up shutting that operation down in 2008.
Today eBags is an online retailer of handbags, luggage, backpacks, laptop bags, and accessories from more than 500 brands. It has its own brand, The eBags Brand, and also operates handbags.com.
eBags, Inc.A group of five people founded eBags in 1998: John Nordmark, Peter Cobb, Frank Steed, Andy Youngs, and Eliot Cobb.
They launched an e-commerce site, www.ebags.com, in 1999 with seven brands, including Samsonite, JanSport, and Skyway luggage.
eBags drop-shipped most products directly from manufacturers to customers, meaning eBags did not keep any stock but rather transferred the merchandise directly from manufacturer or wholesaler to the customer.
History
The company grew, experiencing some downturn which caused it to diversify into handbags and purses.
eBags expanded unsuccessfully to Europe in 2004, and ended up shutting that operation down in 2008.
Today eBags is an online retailer of handbags, luggage, backpacks, laptop bags, and accessories from more than 500 brands. It has its own brand, The eBags Brand, and also operates handbags.com.
For years, I have clicked the Unsubscribe links in eBags spam emails. I have contacted them directly as well. They continue to violate the CAN-SPAM Act.
IF YOU BUY FROM EBAGS, THEY WILL NEVER, NEVER STOP SPAMMING YOU.
Delete this post. Your site claims on the submission form that e-mail addresses will not be posted; however, then you employ Gravatar, invasively posting people’s photos without permission. Your site is also in violation of GDPR law, failing to provide a valid privacy policy, contact information, etc.
My order was returned to you by UPS (verified) and after 16 days and one bald face lie I have yet to receive my funds back. I have filed a formal complaint with PayPal and am confident they will retrieve my credit but this should not be necessary. I researched your company and discover these types of complaints number into the hundreds. I feel it is companies such as yours that make every attempt to steal from your customers perpetuates the internet dangers. I will, of course, never do business with you again and will inform all sites that are at my disposal to expose your criminal policies and procedures. Shame on you!
I was supposed to get a call back from a supervisor at eBags named Andrea regarding Jeff and not getting my refund of $122.63. I left 4 messages on her “direct” line on 05/22/19 and 05/23/19, but she has yet to respond to discuss the matter.
I received a damaged set of hardsided luggage with on 05/09/19, reported it to eBags chat on 05/12/19 since their customer service was closed, and UPS picked it up on 05/13/19 from my home unannounced. Today is 05/23/19, and I am still without my refund of $122.63. Spoke to eBags representative named Jeff twice on 05/22/19 and he was just outright offensive, rude, and sarcastic. He said words like “crap” to me and laughed at my situation and made light of the fact I was out $122.63. When I asked to speak to a supervisor, he alleged there was none available. He did not want me to report his unprofessional behavior and his poor treatment towards me. I can’t believe eBags gives people like Jeff a job when he is such a poor reflection of the company.
Order # 31090970
I am a senior and I place a order that I did not received and E-bag is refusing to give me a refund. This is crazy to me UPS have investigated it. I received a email on 6-25-2018 that a refund was going back on my card which never happen. When I call I am told that I will be receiving a refund but that is not true. How can a big company like this want this type of negative feedback going around .
i have addressed this matter several times and shocked at the lack of concern for customer satisfaction or laws for this matter
Charges me for items not received or ordered for that matter causing nsf fees. contactef for a week to resolve refuse to refund my payment source ans expect me to pay for their mistakes. this is fraud and will not stop untill matter is resolves and be certain to share so others wont have to inquire this treatment