Bank of the Ozarks was founded in 1903 in Jasper, Arkansa. The company operates a chain of banks that do business in 9 states.
Current CEO and owner, George Gleason, purchased the bank in 1979. At that time, the company had 2 branches and $28 million in assets. The company moved headquarters to Little Rock in 1995. Today, the bank is the third largest in Arkansas, with $18.45 billion in assets and more than 2,000 full time employees.
The company continues to grow via acquisitions, including Bank of the Carolinas in May of 2015, Community and Southern Bank in October of 2015, and C1 Bank of St. Petersburgh, Florida, in November of 2015.
Bank of the OzarksBank of the Ozarks was founded in 1903 in Jasper, Arkansa. The company operates a chain of banks that do business in 9 states.
Current CEO and owner, George Gleason, purchased the bank in 1979. At that time, the company had 2 branches and $28 million in assets. The company moved headquarters to Little Rock in 1995. Today, the bank is the third largest in Arkansas, with $18.45 billion in assets and more than 2,000 full time employees.
The company continues to grow via acquisitions, including Bank of the Carolinas in May of 2015, Community and Southern Bank in October of 2015, and C1 Bank of St. Petersburgh, Florida, in November of 2015.
During the upgrade from the 13th to the 16th of September all my bill pay and bill pay history got deleted. I made at least 5 calls to the bill pay department and to this day no one has called me back and the problem is still not fixed. I need my history for tax purposes because my wife works from home. Can someone please help me get my history back and bill pay info ? Two weeks is a long time to fix a problem with some ones money.
I went into one of your driveup atm machines. Inserted my card was told transaction could not be completed but my acct was charged 2.50 fee. If it couldn’t be completed ,how did it know how to charge my account? I went back to the same atm to withdraw money . This time it charged me 2.50 fee and 3.00 foe a withdrawal of cash Total of 5.50 for a transaction that required no time on your payroll or employees. If your business is that bad off, please let me know and i will send you another 2.50. I was going to set up a checking and savings account with you but not now. I don’t like the way you do business
On approx 13 Nov I contacted Rick Robertson to check on getting a cashout of 70 percent of the value of my 2010 Freightliner Cascadia. I completed an application and faxed it in and waited. I received notice that the credit company lifted the freeze I had placed on it (for $10 ) so I knew my credit had been checked. On or around 21 Nov, I again contacted Rick to find out the disposition and he informed me that a lady named Wendy was handling the transaction, Upon speaking to Wendy, she indicated that she needed the specs for the truck. ( They should’ve already had the specs since they were the ones who financed my truck.) I told her that the only change in the specs would be the mileage because the engine is a new 2016. She was uncertain how to proceed so she put me on hold, apparently to speak to someone else. The response was that Bank of the Ozarks does not do cashouts on new engines. (This engine has a 3 year warranty ). I lost valuable time persuimg this, not to mention receiving a negative ding or annotation on my credit. I also had to pay $10, both to lift and then again to reinstate the credit freeze. None of this needed to happen if people were knowledgeable in running their business. I had to initiate all calls, never received one from the office (Rick did call once to reiterate something on the application to my wife). I expect verbal and written explanation as to why the ball was dropped and I, the customer was left hanging.
Johnnie Gillins, Jr (#12623.1)
Lakeland, Fl 33815
(863) 838-XXXXX
(I request that this matter be discussed with Patty Martindale in the loan dept)