WellCare Health Plans Corporate Office - Corporate Office HQ

WellCare Health Plans Corporate Office

How would you rate your experience with WellCare Health Plans ?

[Total: 3    Average: 2.3/5]

WellCare Health Plans Corporate Office Address

WellCare Health Plans
8735 Henderson Rd
Tampa, FL 33634

Contact WellCare Health Plans

Phone Number: (813) 290-6200
Fax Number: (813) 262-2802
Website: https://www.wellcare.com
Email: Email WellCare Health Plans

WellCare Health Plans Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

WellCare Health Plans Executives

CEO: David J. Gallitano
CFO: Thomas L. Tran
COO: Blair W. Todt

WellCare Health Plans History

WellCare Health Plans was founded in 1985 in Tampa, Florida.

The company provides managed care administrative services to health care programs funded by the government, including Medicaid, Medicare and State Children’s Health Insurance Programs, under the brands Staywell, HealthEase, WellCare, Missouri Care, ‘Ohana, and Harmony.

WellCare works with over 90,000 physicians and provides services to 2.8 million members.

WellCare Health Plans is publicly traded on the New York Stock Exchange under the ticker symbol WCG, is a member of the S&P 500, is #328 in the Fortune 500, has 5,200 employees, and had$11.08 billion in revenue in 2013.

WellCare Health Plans FAQs

Question 1: What is the phone number for WellCare Health Plans?
Answer 1: The phone number for WellCare Health Plans is (813) 290-6200.

Question 2: Who is the CEO of WellCare Health Plans?
Answer 2: The CEO of WellCare Health Plans is David J. Gallitano.

Question 3: Who founded WellCare Health Plans?
Answer 3: WellCare Health Plans was founded by in .

{ 22 comments… read them below or add one }

ROBERTA DEUTSCHER January 10, 2019 at 8:30 pm

I HAVE BEEN INSURED WITH WELLCARE FOR OVER 4 YEARS MY NO. IS 16181689. FOR SOME REASON MY INSURANCE WAS CUT OFF JAN. 1 ST. REASON I WAS TOLD EITHER NAME OR ADDRESS WRONG. THERE IS NO REASON WHY IT SHOULD BE A BIG PROBLEM TO STRAIGHTEN THIS OUT. IN THE MEANTIME I HAVE NO INSURANCE. I NEED YOUR HELP. THANK YOU
ROBERTA DEUTSCHER

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carlo December 18, 2018 at 9:17 am

I NEED HELP BECAUSE A FORMER DOCTOR IS TRAIN ME TO PAY $ 500.00 FOR A
VISIT TO HER OFFICE LAST AND YOUR COMPANY REMOVE THIS DOCTOR FROM WELLCARE INS SHE IS SENDING LETTER AND PHONE CALLS REQUESTING THE PAYMENT I KNOW WELLCARE REMOVE HER FROM BE A PROVIDER FOR DOING A PROCEDURE SHE DONT SUPOST TO DO
PLEASE I NEED WELLCARE TO HELP ME BY CONTACT THIS DOCTOR AND EXPLAINT HER THAT I DONT HAVE TO PAY ANY AMOUNT PLEASE LET ME KNOW OTHER WAY I BE FORCE TO CONTACT THE NEWS MEDIA AND GET A ATTORNEY PLEASE LET ME KNOW THANKS DEC .18 2018 THANKS

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Barbara Rast May 9, 2018 at 12:14 pm

Please read the below comment which i submitted. I wish to receive updates on my complaint or a comment from anyone in a official position. Thank You Barb Rast

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Barbara Rast May 9, 2018 at 12:10 pm

I have been trying to recover payment since August 2017until now. I have spoken with no less than two dozen representatives over the many months. In the beginning they said they had to place in review by a special team. I sent letters, spoke to case manager Ms. Grace and was ignored. Last week i sent a letter with more proof to the CEO Kenneth A. Burdick. I have not heard back as of now. In the Tampa Bay Times newspaper it stated that Mr. Burdick made over NINE MILLION dollars in 2016 and in excess of ELEVEN MILLION for the 2017 salary. I can not believe that WellCare cannot pay what is owed to me ($3,600). I am a senior who is retired and only have a reduced income. Please, if anyone in charge, can review my situation and refund the monies i had to lay out. Thank You

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bert garrison February 28, 2018 at 6:10 pm

this is the sorriest co. in us all they wont is money try to contact them for help took my check & put on my wife closed account now they say I am behind goimg to call sc ins com about this sorry as company italk to jo a supervisor who was areal dummy will not be with next year this is why my wife changed ins co. wellcare is not worth a damn!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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sandra garcia November 6, 2017 at 2:28 pm

TRYING TO GET A CAT SCAN APPROVED FOR 2 MONTHS ON THE PHONE FOR DAYS IN END. MY SON HAS STAYWELL AND IS A PART OF WELLCARE.GIVEN ME A RUN AROUND
LIKE U CANT BELIEVE.FED UP WITH THIS COMPANY IT SUCKS.

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marnie September 6, 2017 at 3:20 pm

This plan makes up their own rules- Wellcare doesn’t process claims per CMS guidelines- nor do they uphold their own policies- wellcare takes over an hour of speaking with representatives that can basically do nothing to assist you-
We have made a formal complaint against WEllcare and their payment reimbursement policies- and hoping this will change some things at wellcare- this is the absolute worst medicare and Medicaid plan to have-
if you need a simple office procedure they require a f/u due to unreasonable prior authorization requirements-

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Vicki August 2, 2017 at 8:13 pm

if you do post my posts then you better resolve my situation by tomorrow I expect a phone call tomorrow and I expect you to rectify the situation and to charge me the 40% of the brand name of the medication that is in your formulary listed as brand I’m not repeating myself any further you don’t contact me by tomorrow it’s full-on my legal team is on standby you have severe quality issues you need to review your quality indicators and you need to stop lying

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Vicki August 2, 2017 at 8:10 pm

I can almost guarantee you the moderator of my comments will not post and if that is correct in what I’m saying then they just have shown me and admitted their mistakes so go ahead moderators post my post if you’re such an honest Insurance Company

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Vicki August 2, 2017 at 8:08 pm

I have read all your comments this does not surprise me this is what WellCare insurance does they jeopardize your health they deny you coverage and they do pass you on and on and on to people until you get tired me I don’t get tired it makes me fight harder because I am in the healthcare profession and I know my pharmacology and I know all about insurance companies so I understand what all of you have written get the hell out of it contact Medicare contact Federal Trade Commission and file complaints and lawsuits this is the only way WellCare will stop their bulls**t I’m not expecting a call back from them tomorrow what they’re going to do is contact her legal team with all the BS and then call me with more BS they’re stupid because they don’t realize how knowledgeable and how smart I am when it comes to insurance Healthcare insurance claims ICD-9 codes they don’t know what they’re coming up against again I feel sorry for all of you but like I said just get out of WellCare and Lodge complaints

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Vicki August 2, 2017 at 8:02 pm

Let me tell all of you, do not enroll into healthcare they commit fraud
I have been on the phone over 24 hours regarding a medication
On their formulary the meducation is a tier 3 drug
I’ve gone into Gap coverage and now they want to charge me 51% for the same medication that is listed on their formulary as a brand name now they are telling me the medication is a generic how could the medication be listed on their formulary as a brand name and now because they want more of my money they are telling me it’s a generic drug I have reported them to Medicare the Federal Trade Commission and have an attorney will actually an entire legal medical team that will be suing them including the CEO Kenneth berdick do not enroll with this health care plan they will jeopardize your health your pocketbook and your mental state of mind I have been in health care for 35 years I know pharmacology like the back of my hand and once again because I am in the Gap coverage I am supposed to pay 40% on brand names and 51% on generic names now all of a sudden they want to switch up and charge me 51% for a brand name that is on their formulary I have spoken with five supervisors I have spoken with the transfer drugstore team and all have agreed and have reported that the drug is a brand name and I should not be charged the generic percentage of 51% Medicare has doXXXXented my complaint and so has the Federal Trade Commission do yourselves all the favor do not go down this road do not enroll in WellCare just this evening I have left a message for their presidential team executive response team and should be receiving a phone call tomorrow August 3rd 2017 and I will let you guys know what happens but these guys are committing fraud actually the company is committing fraud so do not enroll take care

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Barbara Showell June 10, 2017 at 8:13 am

I have had nothing but trouble with wellcare . I can’t find Dr’s that are still with them. They dont keep up with their Dr’s to see if they are still with them. I have had three Dr’s that did nothing in follow up. And now I find out I might have cancer. ? This is not right. I want a insurance that is going to be reliable. Iam almost 70. If someone could please let me know. Thank you for your time.

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Barbara Showell June 20, 2017 at 12:27 pm

I have found out I do have cancer. Now hopefully the stupid insurance company will say yes to the surgery and anything else that I have to go thru. I feel like iam taken for granted. And I do not like it. Barbara

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Brandy March 24, 2017 at 2:14 pm

Wellcare HMO does NOT follow Medicare guidelines when processing outpatient claims. They are incorrectly denying Mammogram claims and radiology claims with the denial stating “not payable or is inclusive of another service”. We bill technical fee and professional fee on UB04 claim form as we are supposed to do. Medicare has no problem processing and paying these claims. Dispute Dept dos not help. Provider Services Dept is a joke .. the agents know nothing and read from a computer screen. And you’re lucky if you get one on the phone that can speak clear enough English that you can understand. We will be informing our community of patients of this problem.

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Barbara Showell June 10, 2017 at 8:16 am

This really does happen. It’s like calling a zoo. They ask for all of your information an then. The pass you around until you get tired of saying the same thing over an over again.

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RUBEN MONTANO February 27, 2017 at 12:38 pm

Wellcare company sucks, customer service sucks the drugstore sucks the transportation sucks. will never recommend this company ever.

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Shirley January 20, 2017 at 12:46 pm

Never has such a problem with any insurance company in my entire life, nor in the last 18 years of working for a medical group. Well Care has been paying for one of my patient claims for over a year, in May, 2016 patient came to us, we submitted claim, received EOB back from WellCare in November, 2016, denied!!! We called to have them reprocess claim, it was processed incorrectly. WellCare told by billing person, by Kathy the supervisor, if you want it reprocessed we had to send dispute letter. I called back to speak with another supervisor. Chase answered the phone and was going to transfer me to someone who could fix the claim. Was on the line for 15 minutes on hold when line went dead. Had to call back and give the recording all the information that the representative then asked for, she found Chase and he got me connected to Jason to adjust claim. Jason asked what the issue was and I asked if Chase gave him information, he said yes and he cannot change claim because it has to go to MediCARE first. I tried to tell him that we don’t deal with MediCARE because we are a pediatricians office and we only deal with MediCAID. He kept talking over me, telling me he cannot change the claim. I asked if he heard me, we don’t deal with MediCARE, he said I hear every word you are saying and I cannot change the claim, I then asked to let me speak to his supervisor. He abruptly hung up on me. I would like this issue resolved and put a call into the CEO. WellCare is the most unprofessional company that I have ever had to do business with.

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Mary Maloy November 18, 2016 at 12:08 pm

Surgery scheduled at 2:30 today! WellCare will not send correct authorization code that surgeon requested! Waiting on hold for USRepresentative because Rep. in Phillopines would not transfer call when I requested! I have been on hold now for over 1/2 hour!!!

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Rick S. March 12, 2016 at 11:21 am

Had a very bad experience at the Owings Mills Maryland store on Lakeside Blvd. this morning . Went to pick up a prescription for my wife, the guy knew nothing about where it was from the get go (could not hardly understand his English), he called someone else who got there 15 minutes after store opened, she also knew nothing yet we’re told the day before it was ready and waiting. The women who is a boss or manager demanded I sit in a chair while waiting like I was a 2nd grader, explained I have a back problem where I can not sit long and had already sat 30 mins driving there and I told her “you will not demand that I sit down”. Then asked me to step back from the counter or go outside and wait. Went out and then returned to hear her on the phone hollering at another employee who had the box sitting under the counter and not marked at all with our name. When the guy finally put the box on counter and was time to leave she never once apologized nor said anything else to me. He said have a nice weekend or something. During all this time guy had went to the Subway store right down the row from Wellcare multiple times. Totally UNPROFESSIONAL in every way, I will NEVER return to that business again, will do all my shopping for meds at CVS or Rite Aid from now on. Corporate needs to stop by there and make some serious changes. First we saw of her was coming in from the back of the store around 10:15 am note store opens at 10:00 am and he kept walking out to Subway and who knows where else instead of staying in the store to help me find this prescription. Also while back in there a lady came in looking for her prescription, also was not ready though she was NEVER asked to have a seat while I was in the store. I really felt discriminated being Caucasian especially after the African American lady was never asked to sit down. Both employees also African American as well. Bad news travels faster than good. Please look into this matter at this store as it needs much improvement from my point of view.
Thank you 3-12-16

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Jeffrey richard February 25, 2016 at 1:07 pm

Well care is the worst prescription drug plan on the market he can’t even talk to anyone in the United States I spent 7.3 hours on the phone trying to get a prescription approved who’s paying me for my time. I advise everyone to change the silver script I’m in a do everything in my power raid to my state senator I think well care should be deleted from ever doing any prescription business for so securitY.

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Katherine Hartley January 9, 2016 at 7:28 pm

Wellcare Prescription Drug Plan has to be the worse prescription drug plan out there. I have been on the phone with their customer service people who by the way are from the Phillipines and you can hardly understand them, trying to get my prescriptions since Monday, Jan. 4, 2016. On Monday I was on the phone holding for over 1 1/2 hour and still didn’t get anything accomplished. I keep getting phone calls from Wellcare Customer Service telling me to call 1-866-550-5252 and when I call that number they want to know what I am calling for. Then I have to hold another length of time before I ever get to talk to someone, again, who you can’t understand. I have given them my debit card information twice in order to get my medications mailed to me and neither time did it get recorded after I gave it to them. Today I received one voice message that said they needed to talk to me about one of my medications before they could mail it. I returned the call and they said the pharmacist denied it and couldn’t give me a reason and said my doctor would need to resubmit the prescription. Then this afternoon I received another voice message telling me to call 1-866-550-5252 and give them my payment information before they could mail out my prescriptions (I gave it to them twice already). I called and again got ahold of a lady who I could not understand and I finally got her to put someone on the phone who I could understand which she did. I was transferred to the mail order department and was told I needed to again give them my payment information. This time I was on the phone from 3:15 p.m. until 4:10 p.m. before I finally, I think, got everything taken care of. We’ll see if I get my medication or not. You can rest assured my husband nor I will use Wellcare in the year 2017!

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Jeffrey richard February 25, 2016 at 1:10 pm

Change to silver script

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