Time Warner Cable Corporate Office

Time Warner Cable Corporate Office Address

Time Warner Cable Inc.
60 Columbus Circle
New York, NY 10023

Contact Time Warner Cable

Phone Number: (212) 364-8200
Fax Number: (203) 328-0604
Website: http://www.timewarnercable.com
Email: Email Time Warner Cable

Executives

CEO: Glenn A. Britt
CFO: Irene M. Esteves
COO: Robert D. Marcus

Time Warner Cable History

Time Warner Cable was formed in 1989 when Warner Cable and the American Television and Communication Corporation (owned by Time Inc) merged.

In 1995, the company launched the Southern Tier Online Community which is today known as Roadrunner High Speed Online.  Paragon Cable was also acquired in ’95.

In 2006, they company acquired Adelphia.

In 2009, Time Warner spun off Time Warner Cable (TWC) as an independent company.

In 2011, the company acquired Insight Communications.

Time Warner Cable currently operates in 28 states and has over 15 million subscribers.

{ 7 comments… read them below or add one }

D R April 26, 2016 at 2:49 pm

I am absolutely livid with TW and I don’t even have service with them yet. I had an install date set for the 25th and they cancelled it due to no 3rd party verification. So my husband calls back livid about it and they want to schedule it for the 28th completely unacceptable. So I have talked to 3 different supervisors and the office of the president for TW and still absolutely no help. They just want to give me to another person. I feel like I am in the hot potato game. I may just say screw them and get rid of cable completely.

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Everose Alexander April 25, 2016 at 5:17 pm

How do I sent a letter to Mr. Pete rEliasof, Vice President of Marketing?

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MiceElf April 6, 2016 at 9:53 am

I’m livid. Tried to change my TW services and the rep refused to help me because apparently I am not an “authorized user.” I’ve had the same account for 20 years, and just because it is my ex’s name on the account, they can’t help? I gave the right phone number and the right address. And who the hell do they think pays the bill? And to think I wanted to up my services. Now I want to cancel completely. The rep told me to just go to the store and get it straightened out. It’s an hour drive to the nearest store!! This is insane. (Not to mention that TW was completely dead in the water all last night. Nothing like being completely down on election night. Way to go TW.) Calling AT&T to see what they can do for me.

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MiceElf April 6, 2016 at 2:20 pm

Update: We tried to change the account to my name. Guess what? We need a notary, and ALL EMAILS WILL BE LOST. Omg. Can this company have worse customer service?

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MiceElf April 6, 2016 at 4:16 pm

Can it get worse? Trying to cancel cable because I have had enough of the run around. I have to drive an hour to drop off the cable box at the nearest store. Cannot ship like like Comcast allows, and TW will not pick it up. Is it any wonder people hate cable companies?

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H. Jones April 7, 2016 at 2:53 pm

I’m a Disabled Veteran who only receives a monthly pension. I had twc install services late last year. They had a $300 VISA gift card if you remained a customer for 90 days. They knew my pay schedule. I went to change it to coinside with my benefits. Since they REFUSED to change my due date, they screwed me out of my card. I

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Bamboo April 28, 2016 at 11:31 am

They can send someone to pick it up or ship empty boxes to you.

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