Ruby Tuesday Corporate Office

Ruby Tuesday Corporate Office Address

Ruby Tuesday, Inc.
150 W Church Ave
Maryville, TN 37801

Contact Ruby Tuesday

Phone Number: (865) 379-5700
Fax Number: (865) 379-6826
Website: http://www.rubytuesday.com
Email: Email Ruby Tuesday

Executives

CEO: Samuel E. Beall III
CFO: Michael O. Moore
COO: Kimberly M. Grant

Ruby Tuesday History

The first Ruby Tuesday was opened in 1972 by Sandy Beall near the University of Tennessee at Knoxville campus.  The chain opened a new store every 9 months for the next 10 years.

In 1982, Beall sold the company to Morrison Inc. for $15 million.

By 1985, there were 35 locations.

In 1996, Morrison spun Ruby Tuesday off as its own division with headquarters in Mobile, Alabama.

In 1998, the Ruby Tuesday corporate office was moved from Mobile, AL to Maryville, TN.

The company currently operates 850+ locations worldwide.

 

{ 287 comments… read them below or add one }

Barbara jackson June 28, 2015 at 10:49 am

There is a manager named David in Prince Frederick Md who is making racial comments against Black people. When the gen mgr Adam came to our tbl to apologize , he said he would put a stop to it. We tried it again and he did it again!!!!!
We will NEVER GO BACK into a Rubys Tuesdays again.

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Carl June 25, 2015 at 4:48 pm

I ate at the ruby Tuesday in Culpeper Virginia and it suck the manageothers talking about how hot girls are didn’t even ask about our meal no biscuits was served I would never eat here again

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Donald spaun June 21, 2015 at 3:58 am

I took my wife out to eat at ruby Tuesday in Athens Ohio and our nephew and his girlfriend went with us and I ordered a glass of sweet tea and I put tree packets of surgery in it and stirred it a little and started to drinking it on the third or fourth drink my wife told me to stop that something was in it and we got to looking and it was a big piece of glass if I would have swallowed it could you imagine what it would have done to my mouth and throat I don’t drink from a straw I drink straight from the glass I ask the waiter if she was tryin to kill me and I should her why and she went and got the manager and he apoligisid and offer to just give me a piece of cake and her I spent almost 80.00 in food that we brought home just to throw in the trash because we were not eating there food after that.i am going to go see my lawyer and going to go to the media because the next time if that would happen to someone they might not be so lucky.this is totally uncalled for.this is the only thing I know to do to try and make sure it never happens again I will tell everyone I know about it,if you want to call and talk to me before I go see a lawyer my number is 1-740-742-*** ask for Donald spaun

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Joshua duthu June 20, 2015 at 7:19 pm

My incident occurred at ruby Tuesday #3767 4834 n. Broadway knoxville tn, 37918 at 6:00 pm. I called in a Togo order and the manager on duty answered. I asked for the price of the kids chicken tenders and he said quote” I don’t know the price of that I just answered the phone”. When I arrived there he handed me my food and I told him what had happened and he said that was me on the phone. So I asked him again why he couldn’t give me the price of the kids chicken tender and he said quote ” no sir I don’t have the whole menu memorized”. I was in the service industry. Is it not policy that u have to take a menu test? I was just asking the price of a kids meal. How does a manager get hired and not know the price of the kids meal. 90% of restaurants, the kids meals are all the same price. It’s the easiest price question I go there once a week and from now on if he’s there Im walking out. The bartender was extremely sweet and took care of the situation. She was very professional and personally showed me my order to make sure it was correct. At no time did the manager ever apologize one time for his lazy and sarcastic behavior. The restaurant was not busy and I know where there’s a phone there’s a menu. This is the first time I have ever complained about a restaurant situation. The fact that he didn’t apologize for the misunderstanding is what really got me.

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Jin Soraseun June 20, 2015 at 12:26 pm

The Ruby Tuesday located at 1941 E. Main Street in Spartanburg, SC has the worse service ever. I took my father inlaw there for an early Father’s day dinner. The service was terrible. The waiter waited 30 minutes after putting in the order to let us know that there weren’t any ribs ready instead of letting us know ahead of time to prevent wasting our time. My mother in law was the last to be served and everyone at the table finished their meal by the time she got her meal. The manager’s name was Shawna. No one checked in on us or compensated for the horrible service. The host and waiters need an attitude adjustment.

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Doug June 20, 2015 at 10:48 am

Went to the one in shaker heights ohio and was horribly disgusted with the service. Waited almost a half hour to be waited on. Rhonda, our waitress was rude enough to tell us since we waited soo long we must be ready to eat. My girlfriend got her food 20 minutes before I received mine and our drinks were terribly made. And then to find out that I received the wrong menu item and was over charged. Horrible experience and I’ll never go back my girlfriend had to stop me from walking out.

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Sherri Forrest June 19, 2015 at 8:08 pm

Donelson Pike Nashville Tn! Happened just now! Absolutely filthy salad bar and not one but two ROACHES came running out of the wrapped silverware! No excuse will not be back and I understand that anything can happen but 2??? Filthy!

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Tonya June 19, 2015 at 12:23 pm

I visit Ruby Tuesday on 6/18/15 I set at the 30 minutes at the for the waitress came. I saw the hostess more than I saw my waiter. I was there for one hour I had to ask for bread. I talk to the manager he said the serves has improve sense he became manger an they are still improving. I trying what do that has to do with the serve today. He did not even give a discount he just apologize. I visit Ruby Tuesday very often my family and I. This will be my last time and I will not recommend any of my friends to go. Worst serve I ever had.

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carla June 15, 2015 at 2:47 pm

4:30 p.m. : edina – southdale location – waiter incredibly rude towards my grandmother and myself ! Do something about it please. Did not ask how food was . He did not return to the table but was gabbing with folks at another table and gabbing with fellow servers in the back just standing around doing nothing – and ignored us purposely – Gave her static when filling out the guest credit card bill – spoke very hastily – brought no napkins and insisted we buy dessert ! A man approx. 30 with earrings “served” us – if you can call it so much ! – he is Lucky he got such a big tip from my grandmother . Do not try to ‘Side’ with your fellow employees – we as customers always come first -

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Travis Duncan June 13, 2015 at 10:17 pm

Me and my wife have eat at your restaurant in Prattville alabama for a good while and I stopped by tonight to place a to go order and I was disappointed because they didn’t have any chicken and broccoli that my wife wanted and they we’re out of cheese biscuits and it took an hour to get my order. Not only that I saw how the manager acted toward the bar tender for messing up and putting his dishes in the back room wrong and she got onto to him in front of the customers and you could tell it really bothered him. I don’t know if the employee will stay but I hope someone sees this and talks to the Manager because that was wrong the way it was handled. I really enjoy this place but this is my worst experience at yalls restaurant.

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Lois June 10, 2015 at 1:25 pm

I have read the comments above, and I can honestly say that this has not been my experience at Ruby Tuesdays. The store I visited is in Ledgewood, New Jersey, and the service there was wonderful. I am certainly writing to complement your staff there on their excellent service. I was not able to use expired coupons, but the store manager, whose name, I believe is Kara, generously gave us a $5.00 off coupon. The waitress, whose name is Katherine M., gave us free desserts when she found out it was our 40th anniversary. And to top it all off, your matre de, whose name I believe is Joey, ran out into the parking lot with my husband’s wallet when he left it on the seat. Not only that, the food was excellent. Please pass my thanks along to the staff for their excellent service and attention. it was an enjoyable dinner, and we will certainly be back again.

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Brenda marks June 10, 2015 at 1:15 pm

I am a frequent Togo customer of Ruby Tuesday London. (3 or more times per week) This past Saturday night June 6 I went in for a Togo salad bar. I went to the bar and ordered my salad when the bartender returned she handed me the box and told me my bill was 9.89 which was a little more than I usually pay but only a few pennies. I handed her a 10 and she went to a glass beside the register and got my change. I ask for my receipt which I’ve always been given before and she said the register was down and she couldn’t give me one. I found this very odd that a restaurant would be open if the registers weren’t working. I had never seen this girl before but she seemed a little off balance and I’m not complaining but merely suggesting that you might want to check into her behavior. I love Ruby Tuesdays and I have always received excellent service but Saturday night something was not right.

Thank you

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Rachel Gray June 8, 2015 at 5:13 pm

We are a frequent customers that normally enjoys the food and environment and the service. Today we went to store #4726 and waitress #1426 Blake. We had horrible service. We were seated immediately and waited ten minutes just to meet our waitress and give a drink order. During our visit she did not come to check on us. This was a very bad experience that makes me not want to return. It is very unfortunate considering we visit weekly a least once In Various areas.

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carla June 15, 2015 at 2:48 pm

4:30 p.m. : edina – southdale location – waiter incredibly rude towards my grandmother and myself ! Do something about it please. Did not ask how food was . He did not return to the table but was gabbing with folks at another table and gabbing with fellow servers in the back just standing around doing nothing – and ignored us purposely – Gave her static when filling out the guest credit card bill – spoke very hastily – brought no napkins and insisted we buy dessert ! A man approx. 30 with earrings “served” us – if you can call it so much ! – he is Lucky he got such a big tip from my grandmother . Do not try to ‘Side’ with your fellow employees – we as customers always come first -

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Temika Sebree June 7, 2015 at 8:03 pm

My husband and I visited your establishment on a College Drive in Suffolk VA. It was on a Saturday evening before we took in a movie we had dinner. Our last experience was great and the service was good, but this particular time we did not have a good overall experience. Our server (whom I wish I had save the receipt to have her name) was horrible. She took forever to greet us at the table and was not hospitable. I wanted to get up and leave then but my husband wanted to stay. I ordered the salmon with honey glazed sauce. When it came out I only ate three bites and did not like the sauce on the salmon; I continued to eat my appetizer the typhoon shrimp which are delicious and did not touch my entree. When she finally checked on us she asked if I need a box and I told her I did not like it. Now it was at this point being a server myself I would have offered something else or got a manager and she did neither. I was livid but did not ask for a manage because once again my husband thought it was okay he would pay for it. One thing I do not like as a consumer and a employee of a company is for someone to pay for something that they clearly do not like. Needless to say I have not been back to your establishment. Please train all of your employees that customers keep them and you in business and employed. Bottom line he service was not good nor the food that night and I am highly disappointed.

Temika Sebree

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Holly June 5, 2015 at 8:41 pm

I have been a customer of RubyTuesdays since it opened in Somerset, KY.
However, for the last several years we have not been as pleased with this neighborhood eatery simply because of the smell when you enter the restaurant.
Year after year it has gotten worse. I can’t describe it because it’s not methane but actually almost smells like the remains of an upset stomach. At least today while driving by it on state route 27 I recognized that smell and it was rampid!! It followed me down the highway until I was almost 1/2 mile away.
In all honesty, there is a new Zaxbys going in next door and maybe it might have been the reason it’s worse but definitely the old familiar smell of what reminds me of Ruby Tuesday’s forever!!
I can never walk into another Ruby’s because of that smell.
My husband even mentioned it to day.
So please try to see what the problem is because it is a terrible odor that’s been there and I can identify now with all Ruby Tuesdays.
Thanks.
Re: Ruby Tuesdays in Somerset, KY

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