Ruby Tuesday Corporate Office

Ruby Tuesday Corporate Office Address

Ruby Tuesday, Inc.
150 W Church Ave
Maryville, TN 37801

Contact Ruby Tuesday

Phone Number: (865) 379-5700
Fax Number: (865) 379-6826
Email: Email Ruby Tuesday


CEO: Samuel E. Beall III
CFO: Michael O. Moore
COO: Kimberly M. Grant

Ruby Tuesday History

The first Ruby Tuesday was opened in 1972 by Sandy Beall near the University of Tennessee at Knoxville campus.  The chain opened a new store every 9 months for the next 10 years.

In 1982, Beall sold the company to Morrison Inc. for $15 million.

By 1985, there were 35 locations.

In 1996, Morrison spun Ruby Tuesday off as its own division with headquarters in Mobile, Alabama.

In 1998, the Ruby Tuesday corporate office was moved from Mobile, AL to Maryville, TN.

The company currently operates 850+ locations worldwide.


{ 340 comments… read them below or add one }

Melissa November 25, 2015 at 7:27 pm

My family and I went to eat at the location in Roanoke Virginia. I left my tip as cash on the table and paid my bill with my credit card, therefore I left no tip on my receipt I wrote cash. Upon receiving my statement I noticed that the numbers did not add up. There was a $10.00 tip added to the bill. Yes, it’s only $10.00, but that is not the point. It is that someone, fraudulently added money on my bill probably thinking I would not notice. I called the store and the manager told me it was a big mix up and that he had my $10.00 at the store for me to come pick it up… I live 45 minutes from the store, I’m not driving that far for $10.00. He said that corporate would be in touch with me to fix it on my card, I’ve still yet to hear from them. My advice to anyone, be sure to check your bank account because there are thieves out there, that apparently need that extra tip money more than you do.


Greg Friedman November 25, 2015 at 6:24 pm

I am at the DTW airport Ruby T and the wait staff has to clean up spills on the floor and then serve customers… Not very appetizing you need a busboy.


robert young November 22, 2015 at 1:32 am

Hi my name is Robert Young. I own Young Sealcoating LLC. We do pavement sealcoating and line striping, crack filling and asphalt repair. A few years ago i did some work for Ruby Tuesdays in Stroudsburg Pa. i would like to continue being a vendor for your company. I noticed the facility on route 611 in Stroudsburg is in need of crack filling before the winter hits. I was wondering if you would like a free estimate. I would like to be considered for any or all of your restaurants within a 2 hour radious of Stroudsburg Pa. you can visit my website at XXX or call me at 570-977-XXXX. Please let me know the process to become a vendor for your businesses. Thank you!


anonymous November 18, 2015 at 1:42 pm

After a visit to your Niskayuna N.Y. store located in the Mohawk commons. My family, and I decided never to return to this establishment. The cooks were extremely slow and could be heard using profanity extensively. The store manager a woman by the name Amanda Nichols was extremely rude to employees, and customers, treating both with a neglect, and very poor attitude almost as if she didn’t care of customer concerns. I understand Ruby tuesday has been a long running corporation since the 80′s but has recently in the past few years been seriously taking a dive in performance. The location is hard enough to deal with as the parking lot, and entrances are a automobile accident waiting to happen. But to add the insult of poor management is utterly ridiculous. I truly hope the corporation looks into this location and manager as it is unfair to the few respectable patrons and staff whom have to endure the poor management punishment.


Claire November 18, 2015 at 11:56 am

We visited the Ruby Tuesday in Clarksville MD last night and they are so disorganized. It was about 6:00pm and when we walked in, no one was there to greet us. Finally the manager went by carrying dishes and said he would be right back. Finally he came back and seated us, but it was quite obvious he was trying to be a host and bus all the tables. Why don’t the wait staff bus the tables? Second when we ordered around 6:15pm, there were no baked potatoes. We asked if they could not buy more and they said “they need 40 minutes to bake”. Right so at 6:15pm, you did not expect some customers who might want a baked potato? The people behind us could not believe it either. This is the second time in 3 visits you have not had them at a popular hour. We went to the salad bar and there were no carrots nor ham left. Perhaps if you hired a bus boy, or the manager paid more attention to the restaurant and not to bussing tables, you would provide better service. It will be a long time before we come back.


cameron l. November 16, 2015 at 11:08 am

Over the weekend my family visited the Somerset New Jersey location for dinner. The host (with dreads) seemed baffled that we had 7 in our party and told us it would be a wait for a party of 7. There was only 2 tables full in the whole restaurant! I asked why a wait they are dead. she said there were no party tables available. I then explained 2 were kids so a booth is fine. She kept staring at the floor chart figuring out where to put us. She was rude about it as well. We get to our table finally and it’s wet and crumbs all over the seat . We asked she wipe it down and she never returned. Server was kind but very slow. My husbands food came out cold! And looked like it had Ben in a window for 20 mins! My sons cheeseburger kids meal came out red in the middle! Bar drinks took forever!!! Didn’t get one of them until our food came. Spending 110$ at dinner with this kind of service? Not sure we will return!


Melissa November 15, 2015 at 3:09 pm

Visited your site in Lumberton, NC (Sunday, November 15, 2015 2:06 PM). Had to ask for silverware. The salad bar needed to be replenished (with everything ). The hostess felt bad for us because we were eating & had no beverages ~ she went to the back & asked someone to bring us our beverages. The waitress said she’d be back with more napkins & never returned with them. The restaurant is in need of MAJOR renovation- it is old & dingy & stained!! Were just passing through & wish we had kept on going!


Eric November 14, 2015 at 4:10 pm

We had dinner at the Ruby Tuesday in Gastonia last night November 14, 2015. Our server, sweet girl named Dakota, was professional and courteous. My complaint is that one of the customers was not happy that she did not receive biscuits immediately on sitting down and broke down into a histrionic mess. We overheard this woman threatening this server. The end result was that this table was given to another waiter. The manager sent our server home and I’m pretty sure fired her. Do you make it a policy to allow the customers to threaten your staff, and then fire them?? I don’t know if we will ever visit another Ruby Tuesday after witnessing this debacle.


Nina November 11, 2015 at 9:41 am

I need help getting pay stubs


Kayla Williams November 7, 2015 at 8:58 pm

I advice everybody to not go to The ruby Tuesdays located in east point off of camp creek market place . They charged me 53.17 when my meal supposedly rounded to ” 24.00″ ..each time I go there they are slow . My drink was watered down and overflowing outside of my cup on to the table drink that was $6 was not presented well. My food was not cooked properly so I had to send it back . None the less we waited over 30 minutes or more for our food ..I’m not satisfied with their guest service.


Regina Walker November 6, 2015 at 9:51 am

Bartender VanPelt–excellent customer service in delivery of food as well as personalizing contact. I was in that location five times in a week. Ruby Tuesday Chesapeake Virginia Greenbriar Parkway


Jazmine Nevers November 5, 2015 at 3:22 pm

This complaint is for the Columbus, Georgia location. I came in with my friend and we placed our order and both got salads, my salad came with my meal and she added on a salad for $2.99. An emergency came up while we were waiting for our food and I asked the waitress if we could pay for our salads and drinks and cancel our order, she said ok but when we got our bill it was $24.02 for 2 small salads. I guess they thought we were trying rip them off but we weren’t so we ended up paying $24 for LITTLE salads. The manager kept trying to get us to get the food but we kept telling them that we had to go we had an emergency . Another thing was it didn’t even smell that good in the restaurant . It kind of threw me off already but we still were willing to go ahead and pay for our salad we ate and the drinks we had. I didn’t even finish my whole drink I will not be going back.


Regina Callahan November 17, 2015 at 10:11 pm

Had exceptional service at the Wallkill NY Location, and always do. My husband and I are there every week. Managers are great, always present, staff is kind. Go see Becky or Sarah at the bar!


Karen November 5, 2015 at 12:18 pm

My husband and I ate in the Mebane NC restaurant on Sunday evening. the waitress #996 Andee-Ma was obviously ill. Coughing and moaning during the entire service. I spoke with the manager on duty (female) and she said she thought she was “faking it”. I suggested that she move Andee to another function that didn’t have customer contact or contact with the food. I also mentioned that the restaurant floor was dirty, the salad bar poorly stocked , food and plates, and the ladies bathroom was out of toilet paper. (I know it was late – 8:45) but there should have been some broccoli in the tray, etc. She apologized but didn’t seem to mean it. My husband now has the cold/flu that Andee was spreading around. We don’t eat at Ruby Tuesday’s very often, but this was the worst restaurant we have been to in years. Definitely would never stop here again.


Maylene Ogawa November 4, 2015 at 7:51 pm

This complaint is regarding a Manager that was on shift at the Kapolei, Hawaii restaurant; which she did not handle the problem in a professional manner.

We were waiting for about 40 minutes to pay for our meal. She never came to our table to let us know why it was taking so long or what the problem was. She passed our table numerous times, but didn’t stop to ever explain what the holdup was. Our waiter came to us numerous times telling us of the problems that the manager was encountering. We were paying the entire bill with gift cards and she was having a problem with putting our change (remaining monies/change) on another gift card due to a new system that was just installed.

I would think that the manager on duty would be the one to do the apologizing and not the waiter. We had a very pleasant experience with the waiter, he handled the situation very well.

So my complaint is regarding the manager that was on duty Sunday night (November 1, 2015). From a nice dinner to a disappointment at the end. I don’t think I will be going to this establishment again.

This should not be happening and I wouldn’t want anyone else go through this like we did.

Thank you for your time in this matter. I would like to hear back from you on what will be done regarding this.

Maylene Ogawa


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