Ruby Tuesday Corporate Office

Ruby Tuesday Corporate Office Address

Ruby Tuesday, Inc.
150 W Church Ave
Maryville, TN 37801

Contact Ruby Tuesday

Phone Number: (865) 379-5700
Fax Number: (865) 379-6826
Email: Email Ruby Tuesday


CEO: Samuel E. Beall III
CFO: Michael O. Moore
COO: Kimberly M. Grant

Ruby Tuesday History

The first Ruby Tuesday was opened in 1972 by Sandy Beall near the University of Tennessee at Knoxville campus.  The chain opened a new store every 9 months for the next 10 years.

In 1982, Beall sold the company to Morrison Inc. for $15 million.

By 1985, there were 35 locations.

In 1996, Morrison spun Ruby Tuesday off as its own division with headquarters in Mobile, Alabama.

In 1998, the Ruby Tuesday corporate office was moved from Mobile, AL to Maryville, TN.

The company currently operates 850+ locations worldwide.


{ 314 comments… read them below or add one }

Mike palmer September 27, 2015 at 2:45 pm

Worst service ever at the Rudy Tuesday in Clifton park NY. The service was horrible the food was dry and it took an hour to get our food. Never go here. How does this place stay in business with such a horrible attitude from all the workers. I wasted my money at this place I am very upset.


JD September 26, 2015 at 4:22 pm

I just had the worst experience ever 9/26/2015 service sucked Cary, NC Crossroads Shopping Center.
Cold biscuits waitress not trained properly I love steak and don’t tell me I ordered what you brought me medium medium and there wasn’t any blood no sauces tea watered down still tried to charge me for them when immediately told waitrezs to remove it tables and floors filthy


Sue Davidson September 26, 2015 at 12:14 am

I would like to make this know that my husband and I dine at the Lakewood Ruby Tuesday on 9-25-15 for dinner. What a mess that place is. The manager was very rude to his staff and when they asked for his help he acted like it was a bother to him and proceed to talk to another employee before he helped them. We sat at the bar and saw everything. Then another manager was asked to go in the back and grab something that was needed for bar that took another 5 mins . Its a shame this place is going down hill.


Jocelyn Langston September 23, 2015 at 9:19 am

I would like to share my experience at Ruby Tuesday #4815 located at 3390 Camp Creek Parkway, East Point, Georgia 30344. My classmates and I met up at this location to fellowship and enjoy dinner. Upon our arrival, we were greeted and seated promptly. However, as we were at the salad bar, we noticed there wasn’t any fruit within the selections. We asked the manager, Rico (he refused to share his last name), about the selections at the salad bar. He stated Ruby Tuesday (as a whole) does not provide fruit of any kind as salad bar items; however, he stated there were grapes available in the kitchen. We became enthused of the idea of receiving some grapes to accommodate our salads, but then Rico stated he would have to charge us $3.00 for each serving delivered. We were shocked. Rico didn’t apologize for the confusion of the omission of fruit and further explained that he was bugged all day in regards to fruit (and other things that were irrelevant to our current situation). The restaurant was nearly empty, with possibly five (5) or less families dining in. We felt insulted in being asked to pay an extra $3.00 (in addition to our entrée including the salad bar pricing). Rico saw the frustration on our faces and stated he would be willing to pay money out of his pocket to give us a few grapes from the kitchen. Now we felt he was being strongly sarcastic, inconsiderate, and unprofessional; failing to resolve such a simple situation and adding antagonistic behavior along with it. We dismissed his unprofessionalism and waited for our entrees to be served. As stated earlier, the restaurant was nearly empty. We waited almost an hour for our dinner(s) to be served. The portions were extremely small, dry, and unfulfilling. We were highly displeased with our food and immensely insulted of the managerial representation of Ruby Tuesday at this specific location.
The second issue I had with Rico was when I ordered a Margarita without ice. Rico brings a half filled tall glass to my table and asked if I wanted syrup added because the bartender will not fill it to the top of the glass. I was appalled he was walking back and forth to our table with supposedly my drink, telling me what he refused to do (once again). I was disgusted at his conduct, as well as wondering if my drink was mishandled due to the tension present in the restaurant. This was ridiculous and a more suitable leadership was present, things would have been handled better. Rico made no attempt to accommodate, please or satisfy his customers. My classmates and I vowed to never visit this restaurant again and suggest that someone from corporate headquarters investigate this situation. The leadership behavior displayed (from Rico) goes against Ruby Tuesday’s reputation of valuing their customers, demonstrating quality service and providing delicious meals/food.


carlita ballard September 22, 2015 at 8:04 pm

Worse experience ever!!!!!!!!!!! Bad service, bad food and a very long wait. Your manager never came at my request and she was even in the kitchen cooking. Place was empty at dinner hours and I understand why. I think you need to check on your Ruby Tuesday location in Landover, Maryland (Lottsford Road). I am still upset from 21 September 2015. Haven’t been there in a couple of years and I thought I would try it again, but I see it hasn’t changed!


Douglas Mayer September 22, 2015 at 8:01 pm

9/22/2015 5:30pm ruby Tuesday in Commack NY, Commack rd. i was boys night out, meaning I went there with my 4 sons since there is no school tomorrow and figured I’d take a break from cooking. When the food was delivered my 10 year old son was hit in the forehead with the corner of the plate and a few fries fell on the floor. After the rest of the food was delivered we all began to eat. After taking a bite into my cheese burger it tasted really funny and something got caught in my throat. I gaged and spit out the food. The wax paper that separates the cheese so they don’t stick together was cooked on the cheese on the burger. Yes … Disgusting .. I called manger over and told her about the plate hitting my kid and worst of all the paper that I ate and that is on the burger. The waitress brought over a plate a fries and looked at me and says “do u forgive me? Do u forgive me” then the manager says ” oh yeah that’s the paper from the cheese’ let me get you another one and would u like another beer”?
Twisted like u can’t believe and now scared from eating out we walk out after not eating to eating 25% of their food. I can not BeLive that could ever happen. What can I do? Call A lawyer, file a lawsuit, ?? I am honestly patrified to ever eat at an Applebee’s, ruby, tgif type place ever again. If you can’t get a cook to simply make a burger and hire a waitress that can’t deliver food with out slamming a plate into a lds forehead then close the store and pay $$ for pain and suffering. I should not be scared to out again cause of ruby Tuesday’s
What a freaking joke


Kisha Foster September 21, 2015 at 7:29 am

Visited with my family yesterday for a birthday celebration. . With a party of 10 you would think the staff would assist in making this a great experience. . The waitress was great. However no one assisted her with anything. Although it was her table no one assisted with drink refills, delivering our food, collecting dirty plates nothing. I can see if they were busy but there were only 5 booths occupied in the entire restaurant. Associates were laughing and joking watching the football games. When I went to the salad bar or the mess bar is what I would like to call it. Food was all over the bar.. empty containers. When asked if they could bring out the things that were missing I was given a dirty look. (The salad bar wasn’t restocked until an hour later). There was wilted spinach in the container I asked an employee if they could bring more. A manager came out to say this is all the spinach we have, with a attitude she also states “If you really need the spinach I’ll have to go to the store and buy some if you really want it”.. Huh.. Isn’t this apart of your salad bar isn’t this what you advertise but I’m given the evil eye. What ever happened to great customer service.. When we were cashing out meal tickets the manager asked our waitress did she need any help … help! You could’ve been offered her help, everything is done. My waitress stated she did, could she get the drinks for a new table that was just seated, the manager looked at them and kept walking.. Never returning.. Smh. Whatever happened to teamwork?


Jim Ha September 17, 2015 at 10:18 pm

The dirtiest chain eatery I’ve ever had the mis-fortune to dine in. The service was abysmal and the food was awful. Anyone who thinks Ruby Tuesday is a decent middle class eatery must be using Jack InThe Box as a standard.


Paula Adams September 17, 2015 at 7:46 pm

I visited the Ruby Tuesday in Mcdonough Ga the drink I had first long Island was watered then I got another drink which was watered also place an order for the tilapia with shrimp meal the fish was half done it was a bad experience will never come back the waiter was nice she also noticed the fish was half done I will not refer anyone here


John September 14, 2015 at 12:03 am

I visited the Ruby Tuesdays in Mentor, Oh to enjoy a few drinks and early dinner as I watched the Cleveland Browns play the New York Jets today. I have built somewhat of a tradition of going to this Rubys location shortly after half time of Browns games for the past 3 or 4 years because I love the food and never have to worry about the loudness of other customers around me like you would get at a sports bar. As I started to enjoy my first beer, I asked the Bartender (Joe) if I could get the sound turned up and was told that he wasnt allowed to turn up the volume on the Tv’s. At first I thought he was joking with me, but when he didnt turn it up I asked again. He then told me he was advised by his General Manager that Rubys Tuesdays does not have a license to have volume on their Tv’s and they are only allowed to have the volume of their stereo on. I finished my beers and food as I have for the past 4 years, but I can honestly say, my tradition looks like it is coming to an end. I will more than likely take my business to another facility that is “allowed to have volume” on their tv’s. Unbelievably dissapointed by such an asinine policy being inforced by management at this location.


Jim Ha September 17, 2015 at 10:25 pm

Unless your location charges a fee to watch their TV (in which case they would have to pay a portion of that fee as a royalty to the network) Sounds like your bartender’s bosses are really stupid.


MEP September 12, 2015 at 3:20 pm

The only thing i have to complain about is what you get for the price you pay. The price of the ravioli is 11.99. I got 8 raviolis and a bunch of cheese on top. Now i love the cheese dont get me wrong..but come on! 8 raviolis?!! Thats $1.50 for each one! Where do they come from? Italy? Not paying for that one again which is a shame cuz they tasted good. Left the restaurant still hungry and very disappointed. Next time ill just buy a can of ravioli from the grocery store and eat that or maybe try the olive garden.


DHill September 9, 2015 at 7:24 pm

I just visited Ruby Tuesday on Peacock in Port St Lucie. I am waiting for dinner but am very dissatisfied so far. First they refused to serve us without id ( I am over 55 and my guest is 50. She said they card under 40 but “better safe.” I find it an unnecessary annoyance. Then the sign in the entrance said $5 appetizers at the bar, so I ate at the bar. I was told that happy hour was over so no $5 apps. I asked why the sign was still posted. The bartender was curt. I don’t see myself returning here in the future. Very disappointed.


sam September 5, 2015 at 8:02 pm

Me my wife son and grandbaby went to the ruby tuesday in jacksonville airport my son went to go eat a salad then I did when my wife arrive she got a salad she ate the first one then went back I went back start eating it she said look there is a bug in my salad I thought she was playing it was a green leaf bug look like a roach with a green suit lol but the manager came over apologize and wanted to take the salad off wasn’t looking for nothing but it made ke sick if that was there I know we ate some didn’t mine paying hut trying to sav a buck will go a long way if I was the kind to do like the frazy people do I did take a picture didn’t receive a receipt I know why but please that is a no noyou guys have a bless one I will never go back promise law out


Nathan August 26, 2015 at 5:35 pm

I recently visited a local Ruby’s on 08/26/2015, and I tried to use one of mailed coupons to take my mom to lunch, and waitress denied me every coupon on the mailer. She says they had already been used, after I went to mailbox and cut them out with scissors. My moms lunch and I cost $42, they did say they gave me a $4 discount. I thought purpose of using coupons was to save $$ not charge me more. False Advertising is against law, and coupons are misleading, and outrageous. The $4 was not from a coupon that I received in the mail, just discount waitress tried to calm me down with. I did pay bill, but I was extremely unsatisfied. Poor service, was another problem I encountered, tea with 2 blocks of ice in it. My mom didn’t receive any in her water, lady told mom that the ice melted before water came out. Come on are you serous…


MS King August 25, 2015 at 9:48 pm

My husband and I had gone out for dinner and we decided to eat at Ruby Tuesday Bayminette, AL. We have eaten there from time to time and we have had some food that was great and some food that was not so good meaning over cooked, dried out or tasted rubbery. On this particular day we had ordered the shrimp and grits and once we received our food we begin to eat, upon eating our food we notice there was flies in our food. My husband and I had picked the flies out of the food we was eaten and showed it to the manger advising her this is what they are serving their customers. I have never been so upset in my life. The manger, of course she had taken care of the ticket but that is just not enough. We will never eat at this location or any other RT ever again. Just discussing


mike August 6, 2015 at 5:43 am

I use to manage Ruby Tuesday in Memphis, i was instructed to set the blacks clock ins back where they would get no over time. Every week i was made to do this from 45 hours back to 39. The NAACP and the EEOC called me over the time slips i had saved and brought fed charges against the other managers for this. Now i try to apply for a RT job and im denied for helping the NAACP get justice. The media wants to speak w me daily but all i want to do is work. ITs been years since i worked at RT and i was the best manager ,and my honesty is right in front of you. 205 470 XXXX… I need a answer .


Lynn August 3, 2015 at 9:54 am

Yesterday, August 2, 2015, after church (12:15) my husband and I decided to go to Ruby Tuesdays to eat (as we do often). We very surprised when we were told the ribs would not be available until after 1:30. This is their busiest time on Sunday (12:30). – one would think they would be prepared. We love the ribs and we were very disappointed as were others who were told the same thing. This is the business of Ruby Tuesday to keep their customers happy. Now we are hesitant about returning. Please inform the Manager of this problem, Thank you.


mike August 6, 2015 at 5:36 am

REALLY….. this is your complaint getting someone in trouble because you couldnt fill your gut w pig. You are the promblem.


Gayle k July 31, 2015 at 9:05 pm

Went to ruby Tuesday today food was good… Service was absolutely horrible, 3 people one set of flatware, no napkins… Flatware we did have was disgusting, it was caked with old food. Waitress didn’t come back to see if everything was ok, so one of our party went and got our own napkins and flatware. There really needs to be an improvement on the service.


Keith Sherman July 29, 2015 at 12:46 am

This happened at the Topsham, ME location and its appalling. Please ensure this message gets to Ruby Tuesday Corporate Office. This young man who is currently enlisted in the U.S. Navy in the the delayed entry program was just fired for no reason other than asking for his hours to be shifted to accommodate his workout program while working with local SEALs in preparations for upcoming service. Is this how you treat US Service Members? I’m pretty sure this is against the law. This HAS to be dealt with. If you see this, please share it and spread the word.


Jean Pierre De Rurange July 28, 2015 at 8:03 pm

I went with my family to the ruby tuesday in Farmingdale on rite 110.The place was not packed 9vee 14 empty both and I was told I had to wait 25 min.The place was obviously shortstaffed,abd the floor manager was tuning around like a chicken without a head.I’ve been on the restaurant business for over 30 years both as,a chef and manager in front and back of house,no excuse for bad service due to shortcomings of manefement with poor scheduling skills.


steve July 26, 2015 at 10:37 pm

Went to dinner in southriding va and got the worst service from a manager I believe her name was monika she was rude and off putting I asked for help with a problem with a bill it took her 1/2 an hour to help me she was rude and dismissive will not be returning


Kurt landcaster July 15, 2015 at 4:37 pm

Went to the ruby tuesday in lauderhil, fl had a great experience. My server David recommended the Asiago steak with the salad bar and a loaded potato..Amazing I will be back!


Boe July 15, 2015 at 2:50 am

Worst service ever. Place was filthy, When I approached the salad bar, my feet were sliding on a greasy floor, by the end of my meal they still had not cleaned the floor properly. Bathrooms were filthy..and every plate I picked up at the salad bar was greasy. Seriously dining experience not much better..fries were cold, and burger was pink when it was supposed to be well done. You have to hunt down the waitress for a silly napkin even…because they don’t put any extras on the table…cost saving I guess…ridiculous. So many nice restaurants you can go to, why on earth would I go back to South Independence blvd, in Virginia Beach to eat at Ruby Tuesdays. Oh and they have taken all the good potato salads off the bar. They had some sloppy, really nasty tasting potato salad, …it used to be an awesome bar and I used to go to this restaurant two times a week for the salad bar alone…not going back, unless they make some serious changes…it’s just gone down hill. Ruby Tuesdays really needs to get it together, clean up and quit deleting stuff off the bar that long standing customers were used to getting and enjoyed, which put them above the rest. German potato salad gone. There delicious egg potato salad gone.Sprouts gone. cherry tomatoes gone. Thumbs down


Amber July 14, 2015 at 12:42 pm

went to the one in clarksville, indiana….took forever just to get our order for our drinks in. The hostess finally came over got them and the server brought them to us. What I wanted they were out of cheese sticks and she said I couldn’t substitute for onion rings. Called the manager over and he said I could. Took 25 min to get our food. (Didn’t order anything special at all) we all got our food, it was cold and wasn’t good at all. I hardly ate anything. The lady give us our tickets and she had them all mixed up. Took them back to the manager and he can’t even figure it out! While all this is going on only person that was helping us was the hostess named dj. We have no clue what happened to our server! The manager comes over with the hostess and says it’s on us! We ended up tipping the hostess dj bc he’s the only one that really helped us! Obvious he needs to be paid more and have a better position there! On that note I will not be returning there!


Anonymous July 9, 2015 at 2:08 pm

On Tuesday July 7, 2015 I went to Ruby Tuesday on 5005 Fayetteville Rd. Lumberton, NC to eat a late lunch. I was a regular customer until I experienced their servers being mistreated by their managers. I normally hold a short conversation with the servers since many of them know my face. As I am sitting at the bar waiting on my food I notice and over heard one of the servers attempting to order food off the clock and out of uniform. As he did so a manager by the name of Gail refused service to him. I was appalled. I continued to listen. She refused service because he worked their, apparently Bernice Graham (the GM at this location) and Gail a manager will not let their servers eat at the restaurant whatsoever. The gentlemen was very upset because he had a second job to go to and could not pay for a meal because Bernice Graham and Gail told their servers they will not be served off the clock even if they are with friends and family. I will never eat at ruby tuesday again. This disgust me. Bernice Graham and Gail should be ashamed of themselves. This establishment should be sued or shut down because of the way they treat people who work for them. I kindly offered my food but the gentlemen refused because he had money to eat, Gail just would not serve him. If you are in the area do not give 5005 Fayetteville Rd. Lumberton, NC your service until this policy is changed.


Barbara jackson June 28, 2015 at 10:49 am

There is a manager named David in Prince Frederick Md who is making racial comments against Black people. When the gen mgr Adam came to our tbl to apologize , he said he would put a stop to it. We tried it again and he did it again!!!!!
We will NEVER GO BACK into a Rubys Tuesdays again.


Carl June 25, 2015 at 4:48 pm

I ate at the ruby Tuesday in Culpeper Virginia and it suck the manageothers talking about how hot girls are didn’t even ask about our meal no biscuits was served I would never eat here again


Donald spaun June 21, 2015 at 3:58 am

I took my wife out to eat at ruby Tuesday in Athens Ohio and our nephew and his girlfriend went with us and I ordered a glass of sweet tea and I put tree packets of surgery in it and stirred it a little and started to drinking it on the third or fourth drink my wife told me to stop that something was in it and we got to looking and it was a big piece of glass if I would have swallowed it could you imagine what it would have done to my mouth and throat I don’t drink from a straw I drink straight from the glass I ask the waiter if she was tryin to kill me and I should her why and she went and got the manager and he apoligisid and offer to just give me a piece of cake and her I spent almost 80.00 in food that we brought home just to throw in the trash because we were not eating there food after that.i am going to go see my lawyer and going to go to the media because the next time if that would happen to someone they might not be so lucky.this is totally uncalled for.this is the only thing I know to do to try and make sure it never happens again I will tell everyone I know about it,if you want to call and talk to me before I go see a lawyer my number is 1-740-742-*** ask for Donald spaun


Joshua duthu June 20, 2015 at 7:19 pm

My incident occurred at ruby Tuesday #3767 4834 n. Broadway knoxville tn, 37918 at 6:00 pm. I called in a Togo order and the manager on duty answered. I asked for the price of the kids chicken tenders and he said quote” I don’t know the price of that I just answered the phone”. When I arrived there he handed me my food and I told him what had happened and he said that was me on the phone. So I asked him again why he couldn’t give me the price of the kids chicken tender and he said quote ” no sir I don’t have the whole menu memorized”. I was in the service industry. Is it not policy that u have to take a menu test? I was just asking the price of a kids meal. How does a manager get hired and not know the price of the kids meal. 90% of restaurants, the kids meals are all the same price. It’s the easiest price question I go there once a week and from now on if he’s there Im walking out. The bartender was extremely sweet and took care of the situation. She was very professional and personally showed me my order to make sure it was correct. At no time did the manager ever apologize one time for his lazy and sarcastic behavior. The restaurant was not busy and I know where there’s a phone there’s a menu. This is the first time I have ever complained about a restaurant situation. The fact that he didn’t apologize for the misunderstanding is what really got me.


Jin Soraseun June 20, 2015 at 12:26 pm

The Ruby Tuesday located at 1941 E. Main Street in Spartanburg, SC has the worse service ever. I took my father inlaw there for an early Father’s day dinner. The service was terrible. The waiter waited 30 minutes after putting in the order to let us know that there weren’t any ribs ready instead of letting us know ahead of time to prevent wasting our time. My mother in law was the last to be served and everyone at the table finished their meal by the time she got her meal. The manager’s name was Shawna. No one checked in on us or compensated for the horrible service. The host and waiters need an attitude adjustment.


Doug June 20, 2015 at 10:48 am

Went to the one in shaker heights ohio and was horribly disgusted with the service. Waited almost a half hour to be waited on. Rhonda, our waitress was rude enough to tell us since we waited soo long we must be ready to eat. My girlfriend got her food 20 minutes before I received mine and our drinks were terribly made. And then to find out that I received the wrong menu item and was over charged. Horrible experience and I’ll never go back my girlfriend had to stop me from walking out.


Sherri Forrest June 19, 2015 at 8:08 pm

Donelson Pike Nashville Tn! Happened just now! Absolutely filthy salad bar and not one but two ROACHES came running out of the wrapped silverware! No excuse will not be back and I understand that anything can happen but 2??? Filthy!


Tonya June 19, 2015 at 12:23 pm

I visit Ruby Tuesday on 6/18/15 I set at the 30 minutes at the for the waitress came. I saw the hostess more than I saw my waiter. I was there for one hour I had to ask for bread. I talk to the manager he said the serves has improve sense he became manger an they are still improving. I trying what do that has to do with the serve today. He did not even give a discount he just apologize. I visit Ruby Tuesday very often my family and I. This will be my last time and I will not recommend any of my friends to go. Worst serve I ever had.


carla June 15, 2015 at 2:47 pm

4:30 p.m. : edina – southdale location – waiter incredibly rude towards my grandmother and myself ! Do something about it please. Did not ask how food was . He did not return to the table but was gabbing with folks at another table and gabbing with fellow servers in the back just standing around doing nothing – and ignored us purposely – Gave her static when filling out the guest credit card bill – spoke very hastily – brought no napkins and insisted we buy dessert ! A man approx. 30 with earrings “served” us – if you can call it so much ! – he is Lucky he got such a big tip from my grandmother . Do not try to ‘Side’ with your fellow employees – we as customers always come first -


Travis Duncan June 13, 2015 at 10:17 pm

Me and my wife have eat at your restaurant in Prattville alabama for a good while and I stopped by tonight to place a to go order and I was disappointed because they didn’t have any chicken and broccoli that my wife wanted and they we’re out of cheese biscuits and it took an hour to get my order. Not only that I saw how the manager acted toward the bar tender for messing up and putting his dishes in the back room wrong and she got onto to him in front of the customers and you could tell it really bothered him. I don’t know if the employee will stay but I hope someone sees this and talks to the Manager because that was wrong the way it was handled. I really enjoy this place but this is my worst experience at yalls restaurant.


Lois June 10, 2015 at 1:25 pm

I have read the comments above, and I can honestly say that this has not been my experience at Ruby Tuesdays. The store I visited is in Ledgewood, New Jersey, and the service there was wonderful. I am certainly writing to complement your staff there on their excellent service. I was not able to use expired coupons, but the store manager, whose name, I believe is Kara, generously gave us a $5.00 off coupon. The waitress, whose name is Katherine M., gave us free desserts when she found out it was our 40th anniversary. And to top it all off, your matre de, whose name I believe is Joey, ran out into the parking lot with my husband’s wallet when he left it on the seat. Not only that, the food was excellent. Please pass my thanks along to the staff for their excellent service and attention. it was an enjoyable dinner, and we will certainly be back again.


Brenda marks June 10, 2015 at 1:15 pm

I am a frequent Togo customer of Ruby Tuesday London. (3 or more times per week) This past Saturday night June 6 I went in for a Togo salad bar. I went to the bar and ordered my salad when the bartender returned she handed me the box and told me my bill was 9.89 which was a little more than I usually pay but only a few pennies. I handed her a 10 and she went to a glass beside the register and got my change. I ask for my receipt which I’ve always been given before and she said the register was down and she couldn’t give me one. I found this very odd that a restaurant would be open if the registers weren’t working. I had never seen this girl before but she seemed a little off balance and I’m not complaining but merely suggesting that you might want to check into her behavior. I love Ruby Tuesdays and I have always received excellent service but Saturday night something was not right.

Thank you


Rachel Gray June 8, 2015 at 5:13 pm

We are a frequent customers that normally enjoys the food and environment and the service. Today we went to store #4726 and waitress #1426 Blake. We had horrible service. We were seated immediately and waited ten minutes just to meet our waitress and give a drink order. During our visit she did not come to check on us. This was a very bad experience that makes me not want to return. It is very unfortunate considering we visit weekly a least once In Various areas.


carla June 15, 2015 at 2:48 pm

4:30 p.m. : edina – southdale location – waiter incredibly rude towards my grandmother and myself ! Do something about it please. Did not ask how food was . He did not return to the table but was gabbing with folks at another table and gabbing with fellow servers in the back just standing around doing nothing – and ignored us purposely – Gave her static when filling out the guest credit card bill – spoke very hastily – brought no napkins and insisted we buy dessert ! A man approx. 30 with earrings “served” us – if you can call it so much ! – he is Lucky he got such a big tip from my grandmother . Do not try to ‘Side’ with your fellow employees – we as customers always come first -


Temika Sebree June 7, 2015 at 8:03 pm

My husband and I visited your establishment on a College Drive in Suffolk VA. It was on a Saturday evening before we took in a movie we had dinner. Our last experience was great and the service was good, but this particular time we did not have a good overall experience. Our server (whom I wish I had save the receipt to have her name) was horrible. She took forever to greet us at the table and was not hospitable. I wanted to get up and leave then but my husband wanted to stay. I ordered the salmon with honey glazed sauce. When it came out I only ate three bites and did not like the sauce on the salmon; I continued to eat my appetizer the typhoon shrimp which are delicious and did not touch my entree. When she finally checked on us she asked if I need a box and I told her I did not like it. Now it was at this point being a server myself I would have offered something else or got a manager and she did neither. I was livid but did not ask for a manage because once again my husband thought it was okay he would pay for it. One thing I do not like as a consumer and a employee of a company is for someone to pay for something that they clearly do not like. Needless to say I have not been back to your establishment. Please train all of your employees that customers keep them and you in business and employed. Bottom line he service was not good nor the food that night and I am highly disappointed.

Temika Sebree


Holly June 5, 2015 at 8:41 pm

I have been a customer of RubyTuesdays since it opened in Somerset, KY.
However, for the last several years we have not been as pleased with this neighborhood eatery simply because of the smell when you enter the restaurant.
Year after year it has gotten worse. I can’t describe it because it’s not methane but actually almost smells like the remains of an upset stomach. At least today while driving by it on state route 27 I recognized that smell and it was rampid!! It followed me down the highway until I was almost 1/2 mile away.
In all honesty, there is a new Zaxbys going in next door and maybe it might have been the reason it’s worse but definitely the old familiar smell of what reminds me of Ruby Tuesday’s forever!!
I can never walk into another Ruby’s because of that smell.
My husband even mentioned it to day.
So please try to see what the problem is because it is a terrible odor that’s been there and I can identify now with all Ruby Tuesdays.
Re: Ruby Tuesdays in Somerset, KY


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