Ruby Tuesday Corporate Office

Ruby Tuesday Corporate Office Address

Ruby Tuesday, Inc.
150 W Church Ave
Maryville, TN 37801

Contact Ruby Tuesday

Phone Number: (865) 379-5700
Fax Number: (865) 379-6826
Website: http://www.rubytuesday.com
Email: Email Ruby Tuesday

Executives

CEO: Samuel E. Beall III
CFO: Michael O. Moore
COO: Kimberly M. Grant

Ruby Tuesday History

The first Ruby Tuesday was opened in 1972 by Sandy Beall near the University of Tennessee at Knoxville campus.  The chain opened a new store every 9 months for the next 10 years.

In 1982, Beall sold the company to Morrison Inc. for $15 million.

By 1985, there were 35 locations.

In 1996, Morrison spun Ruby Tuesday off as its own division with headquarters in Mobile, Alabama.

In 1998, the Ruby Tuesday corporate office was moved from Mobile, AL to Maryville, TN.

The company currently operates 850+ locations worldwide.

 

{ 296 comments… read them below or add one }

Lynn August 3, 2015 at 9:54 am

Yesterday, August 2, 2015, after church (12:15) my husband and I decided to go to Ruby Tuesdays to eat (as we do often). We very surprised when we were told the ribs would not be available until after 1:30. This is their busiest time on Sunday (12:30). – one would think they would be prepared. We love the ribs and we were very disappointed as were others who were told the same thing. This is the business of Ruby Tuesday to keep their customers happy. Now we are hesitant about returning. Please inform the Manager of this problem, Thank you.

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Gayle k July 31, 2015 at 9:05 pm

Went to ruby Tuesday today food was good… Service was absolutely horrible, 3 people one set of flatware, no napkins… Flatware we did have was disgusting, it was caked with old food. Waitress didn’t come back to see if everything was ok, so one of our party went and got our own napkins and flatware. There really needs to be an improvement on the service.

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Keith Sherman July 29, 2015 at 12:46 am

This happened at the Topsham, ME location and its appalling. Please ensure this message gets to Ruby Tuesday Corporate Office. This young man who is currently enlisted in the U.S. Navy in the the delayed entry program was just fired for no reason other than asking for his hours to be shifted to accommodate his workout program while working with local SEALs in preparations for upcoming service. Is this how you treat US Service Members? I’m pretty sure this is against the law. This HAS to be dealt with. If you see this, please share it and spread the word.

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Jean Pierre De Rurange July 28, 2015 at 8:03 pm

I went with my family to the ruby tuesday in Farmingdale on rite 110.The place was not packed 9vee 14 empty both and I was told I had to wait 25 min.The place was obviously shortstaffed,abd the floor manager was tuning around like a chicken without a head.I’ve been on the restaurant business for over 30 years both as,a chef and manager in front and back of house,no excuse for bad service due to shortcomings of manefement with poor scheduling skills.

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steve July 26, 2015 at 10:37 pm

Went to dinner in southriding va and got the worst service from a manager I believe her name was monika she was rude and off putting I asked for help with a problem with a bill it took her 1/2 an hour to help me she was rude and dismissive will not be returning

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Kurt landcaster July 15, 2015 at 4:37 pm

Went to the ruby tuesday in lauderhil, fl had a great experience. My server David recommended the Asiago steak with the salad bar and a loaded potato..Amazing I will be back!

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Boe July 15, 2015 at 2:50 am

Worst service ever. Place was filthy, When I approached the salad bar, my feet were sliding on a greasy floor, by the end of my meal they still had not cleaned the floor properly. Bathrooms were filthy..and every plate I picked up at the salad bar was greasy. Seriously dining experience not much better..fries were cold, and burger was pink when it was supposed to be well done. You have to hunt down the waitress for a silly napkin even…because they don’t put any extras on the table…cost saving I guess…ridiculous. So many nice restaurants you can go to, why on earth would I go back to South Independence blvd, in Virginia Beach to eat at Ruby Tuesdays. Oh and they have taken all the good potato salads off the bar. They had some sloppy, really nasty tasting potato salad, …it used to be an awesome bar and I used to go to this restaurant two times a week for the salad bar alone…not going back, unless they make some serious changes…it’s just gone down hill. Ruby Tuesdays really needs to get it together, clean up and quit deleting stuff off the bar that long standing customers were used to getting and enjoyed, which put them above the rest. German potato salad gone. There delicious egg potato salad gone.Sprouts gone. cherry tomatoes gone. Thumbs down

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Amber July 14, 2015 at 12:42 pm

went to the one in clarksville, indiana….took forever just to get our order for our drinks in. The hostess finally came over got them and the server brought them to us. What I wanted they were out of cheese sticks and she said I couldn’t substitute for onion rings. Called the manager over and he said I could. Took 25 min to get our food. (Didn’t order anything special at all) we all got our food, it was cold and wasn’t good at all. I hardly ate anything. The lady give us our tickets and she had them all mixed up. Took them back to the manager and he can’t even figure it out! While all this is going on only person that was helping us was the hostess named dj. We have no clue what happened to our server! The manager comes over with the hostess and says it’s on us! We ended up tipping the hostess dj bc he’s the only one that really helped us! Obvious he needs to be paid more and have a better position there! On that note I will not be returning there!

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Anonymous July 9, 2015 at 2:08 pm

On Tuesday July 7, 2015 I went to Ruby Tuesday on 5005 Fayetteville Rd. Lumberton, NC to eat a late lunch. I was a regular customer until I experienced their servers being mistreated by their managers. I normally hold a short conversation with the servers since many of them know my face. As I am sitting at the bar waiting on my food I notice and over heard one of the servers attempting to order food off the clock and out of uniform. As he did so a manager by the name of Gail refused service to him. I was appalled. I continued to listen. She refused service because he worked their, apparently Bernice Graham (the GM at this location) and Gail a manager will not let their servers eat at the restaurant whatsoever. The gentlemen was very upset because he had a second job to go to and could not pay for a meal because Bernice Graham and Gail told their servers they will not be served off the clock even if they are with friends and family. I will never eat at ruby tuesday again. This disgust me. Bernice Graham and Gail should be ashamed of themselves. This establishment should be sued or shut down because of the way they treat people who work for them. I kindly offered my food but the gentlemen refused because he had money to eat, Gail just would not serve him. If you are in the area do not give 5005 Fayetteville Rd. Lumberton, NC your service until this policy is changed.

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Barbara jackson June 28, 2015 at 10:49 am

There is a manager named David in Prince Frederick Md who is making racial comments against Black people. When the gen mgr Adam came to our tbl to apologize , he said he would put a stop to it. We tried it again and he did it again!!!!!
We will NEVER GO BACK into a Rubys Tuesdays again.

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Carl June 25, 2015 at 4:48 pm

I ate at the ruby Tuesday in Culpeper Virginia and it suck the manageothers talking about how hot girls are didn’t even ask about our meal no biscuits was served I would never eat here again

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Donald spaun June 21, 2015 at 3:58 am

I took my wife out to eat at ruby Tuesday in Athens Ohio and our nephew and his girlfriend went with us and I ordered a glass of sweet tea and I put tree packets of surgery in it and stirred it a little and started to drinking it on the third or fourth drink my wife told me to stop that something was in it and we got to looking and it was a big piece of glass if I would have swallowed it could you imagine what it would have done to my mouth and throat I don’t drink from a straw I drink straight from the glass I ask the waiter if she was tryin to kill me and I should her why and she went and got the manager and he apoligisid and offer to just give me a piece of cake and her I spent almost 80.00 in food that we brought home just to throw in the trash because we were not eating there food after that.i am going to go see my lawyer and going to go to the media because the next time if that would happen to someone they might not be so lucky.this is totally uncalled for.this is the only thing I know to do to try and make sure it never happens again I will tell everyone I know about it,if you want to call and talk to me before I go see a lawyer my number is 1-740-742-*** ask for Donald spaun

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Joshua duthu June 20, 2015 at 7:19 pm

My incident occurred at ruby Tuesday #3767 4834 n. Broadway knoxville tn, 37918 at 6:00 pm. I called in a Togo order and the manager on duty answered. I asked for the price of the kids chicken tenders and he said quote” I don’t know the price of that I just answered the phone”. When I arrived there he handed me my food and I told him what had happened and he said that was me on the phone. So I asked him again why he couldn’t give me the price of the kids chicken tender and he said quote ” no sir I don’t have the whole menu memorized”. I was in the service industry. Is it not policy that u have to take a menu test? I was just asking the price of a kids meal. How does a manager get hired and not know the price of the kids meal. 90% of restaurants, the kids meals are all the same price. It’s the easiest price question I go there once a week and from now on if he’s there Im walking out. The bartender was extremely sweet and took care of the situation. She was very professional and personally showed me my order to make sure it was correct. At no time did the manager ever apologize one time for his lazy and sarcastic behavior. The restaurant was not busy and I know where there’s a phone there’s a menu. This is the first time I have ever complained about a restaurant situation. The fact that he didn’t apologize for the misunderstanding is what really got me.

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Jin Soraseun June 20, 2015 at 12:26 pm

The Ruby Tuesday located at 1941 E. Main Street in Spartanburg, SC has the worse service ever. I took my father inlaw there for an early Father’s day dinner. The service was terrible. The waiter waited 30 minutes after putting in the order to let us know that there weren’t any ribs ready instead of letting us know ahead of time to prevent wasting our time. My mother in law was the last to be served and everyone at the table finished their meal by the time she got her meal. The manager’s name was Shawna. No one checked in on us or compensated for the horrible service. The host and waiters need an attitude adjustment.

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Doug June 20, 2015 at 10:48 am

Went to the one in shaker heights ohio and was horribly disgusted with the service. Waited almost a half hour to be waited on. Rhonda, our waitress was rude enough to tell us since we waited soo long we must be ready to eat. My girlfriend got her food 20 minutes before I received mine and our drinks were terribly made. And then to find out that I received the wrong menu item and was over charged. Horrible experience and I’ll never go back my girlfriend had to stop me from walking out.

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Sherri Forrest June 19, 2015 at 8:08 pm

Donelson Pike Nashville Tn! Happened just now! Absolutely filthy salad bar and not one but two ROACHES came running out of the wrapped silverware! No excuse will not be back and I understand that anything can happen but 2??? Filthy!

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Tonya June 19, 2015 at 12:23 pm

I visit Ruby Tuesday on 6/18/15 I set at the 30 minutes at the for the waitress came. I saw the hostess more than I saw my waiter. I was there for one hour I had to ask for bread. I talk to the manager he said the serves has improve sense he became manger an they are still improving. I trying what do that has to do with the serve today. He did not even give a discount he just apologize. I visit Ruby Tuesday very often my family and I. This will be my last time and I will not recommend any of my friends to go. Worst serve I ever had.

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carla June 15, 2015 at 2:47 pm

4:30 p.m. : edina – southdale location – waiter incredibly rude towards my grandmother and myself ! Do something about it please. Did not ask how food was . He did not return to the table but was gabbing with folks at another table and gabbing with fellow servers in the back just standing around doing nothing – and ignored us purposely – Gave her static when filling out the guest credit card bill – spoke very hastily – brought no napkins and insisted we buy dessert ! A man approx. 30 with earrings “served” us – if you can call it so much ! – he is Lucky he got such a big tip from my grandmother . Do not try to ‘Side’ with your fellow employees – we as customers always come first -

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Travis Duncan June 13, 2015 at 10:17 pm

Me and my wife have eat at your restaurant in Prattville alabama for a good while and I stopped by tonight to place a to go order and I was disappointed because they didn’t have any chicken and broccoli that my wife wanted and they we’re out of cheese biscuits and it took an hour to get my order. Not only that I saw how the manager acted toward the bar tender for messing up and putting his dishes in the back room wrong and she got onto to him in front of the customers and you could tell it really bothered him. I don’t know if the employee will stay but I hope someone sees this and talks to the Manager because that was wrong the way it was handled. I really enjoy this place but this is my worst experience at yalls restaurant.

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Lois June 10, 2015 at 1:25 pm

I have read the comments above, and I can honestly say that this has not been my experience at Ruby Tuesdays. The store I visited is in Ledgewood, New Jersey, and the service there was wonderful. I am certainly writing to complement your staff there on their excellent service. I was not able to use expired coupons, but the store manager, whose name, I believe is Kara, generously gave us a $5.00 off coupon. The waitress, whose name is Katherine M., gave us free desserts when she found out it was our 40th anniversary. And to top it all off, your matre de, whose name I believe is Joey, ran out into the parking lot with my husband’s wallet when he left it on the seat. Not only that, the food was excellent. Please pass my thanks along to the staff for their excellent service and attention. it was an enjoyable dinner, and we will certainly be back again.

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Brenda marks June 10, 2015 at 1:15 pm

I am a frequent Togo customer of Ruby Tuesday London. (3 or more times per week) This past Saturday night June 6 I went in for a Togo salad bar. I went to the bar and ordered my salad when the bartender returned she handed me the box and told me my bill was 9.89 which was a little more than I usually pay but only a few pennies. I handed her a 10 and she went to a glass beside the register and got my change. I ask for my receipt which I’ve always been given before and she said the register was down and she couldn’t give me one. I found this very odd that a restaurant would be open if the registers weren’t working. I had never seen this girl before but she seemed a little off balance and I’m not complaining but merely suggesting that you might want to check into her behavior. I love Ruby Tuesdays and I have always received excellent service but Saturday night something was not right.

Thank you

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Rachel Gray June 8, 2015 at 5:13 pm

We are a frequent customers that normally enjoys the food and environment and the service. Today we went to store #4726 and waitress #1426 Blake. We had horrible service. We were seated immediately and waited ten minutes just to meet our waitress and give a drink order. During our visit she did not come to check on us. This was a very bad experience that makes me not want to return. It is very unfortunate considering we visit weekly a least once In Various areas.

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carla June 15, 2015 at 2:48 pm

4:30 p.m. : edina – southdale location – waiter incredibly rude towards my grandmother and myself ! Do something about it please. Did not ask how food was . He did not return to the table but was gabbing with folks at another table and gabbing with fellow servers in the back just standing around doing nothing – and ignored us purposely – Gave her static when filling out the guest credit card bill – spoke very hastily – brought no napkins and insisted we buy dessert ! A man approx. 30 with earrings “served” us – if you can call it so much ! – he is Lucky he got such a big tip from my grandmother . Do not try to ‘Side’ with your fellow employees – we as customers always come first -

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Temika Sebree June 7, 2015 at 8:03 pm

My husband and I visited your establishment on a College Drive in Suffolk VA. It was on a Saturday evening before we took in a movie we had dinner. Our last experience was great and the service was good, but this particular time we did not have a good overall experience. Our server (whom I wish I had save the receipt to have her name) was horrible. She took forever to greet us at the table and was not hospitable. I wanted to get up and leave then but my husband wanted to stay. I ordered the salmon with honey glazed sauce. When it came out I only ate three bites and did not like the sauce on the salmon; I continued to eat my appetizer the typhoon shrimp which are delicious and did not touch my entree. When she finally checked on us she asked if I need a box and I told her I did not like it. Now it was at this point being a server myself I would have offered something else or got a manager and she did neither. I was livid but did not ask for a manage because once again my husband thought it was okay he would pay for it. One thing I do not like as a consumer and a employee of a company is for someone to pay for something that they clearly do not like. Needless to say I have not been back to your establishment. Please train all of your employees that customers keep them and you in business and employed. Bottom line he service was not good nor the food that night and I am highly disappointed.

Temika Sebree

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Holly June 5, 2015 at 8:41 pm

I have been a customer of RubyTuesdays since it opened in Somerset, KY.
However, for the last several years we have not been as pleased with this neighborhood eatery simply because of the smell when you enter the restaurant.
Year after year it has gotten worse. I can’t describe it because it’s not methane but actually almost smells like the remains of an upset stomach. At least today while driving by it on state route 27 I recognized that smell and it was rampid!! It followed me down the highway until I was almost 1/2 mile away.
In all honesty, there is a new Zaxbys going in next door and maybe it might have been the reason it’s worse but definitely the old familiar smell of what reminds me of Ruby Tuesday’s forever!!
I can never walk into another Ruby’s because of that smell.
My husband even mentioned it to day.
So please try to see what the problem is because it is a terrible odor that’s been there and I can identify now with all Ruby Tuesdays.
Thanks.
Re: Ruby Tuesdays in Somerset, KY

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