Pet Supplies Plus Corporate Office - Corporate Offices & Headquarters

Pet Supplies Plus Corporate Office

Pet Supplies Plus Corporate Office Address

Pet Supplies Plus
17197 N Laurel Park Dr
Livonia, MI 48152

Contact Pet Supplies Plus

Phone Number: (248) 615-0039
Fax Number: (248) 615-0434
Website: http://www.petsuppliesplus.com
Email: Email Pet Supplies Plus

Executives

CEO: Dave Bolen
CFO: Tom Manceor
COO: Dominic Buccellato

Pet Supplies Plus History

Pet Supplies Plus was founded in Redford, Michigan in 1988 by Harry Shallop and Jack Berry.  They designed their stores to be more like grocery stores than your average cramped pet store.  Pets were also welcome in the stores.  The concept was an instant success.

By 1993, there were 30 stores and Harvey Solway joined the company as the third partner.

In the late 90s, the chain began to franchise and grew even more quickly.

In 2010, the company is acquired by private equity firm Irving Place Capital.

Today, there are 270 Pet Supplies Plus stores in 23 US states.

{ 15 comments… read them below or add one }

Tessa M Sylvester August 19, 2016 at 8:28 am

This place is complete sh*t and doesn’t take care of their reptiles properly. My boyfriend and I went and saw this poor baby leopard gecko in a tank with stick tail, trouble shedding and dehydrated.Keep in mind this isn’t the first time I’ve seen this happen. They’ve also housed an adult with the juveniles so they obviously weren’t getting the food they needed. We bought him to try to save him. Note, if a animal is sick they are NOT suppose to allow a sale if that animal. Well shortly after around like 3 weeks he had passed away. It was to the point where we had to force feed him repta boost and within minutes throw it up. You can tell he was getting MBD cause he was doing an army crawl when we first got him and could only hold his head up for so long before dragging it. POWDER YOUR CRICKETS WITH CALCIUM!!!! This is honestly the worst store i’ve seen when it comes to keeping their pets healthy. Yes, we have contacted them and all they said was thanks for your feed back we will talk to our crew…. Safe to say I go in there to go get crickets for my one and I see anymore like that hell is going to break loose.

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Barbra J Martin June 16, 2016 at 1:03 pm

I stopped in at your Lakewood, Ohio store for cat supplies yesterday evening and stopped to admire the three kittens in the enclosure. Because one looked very much like a cat that I have, I wanted to handle the kitten as I was considering adoption. When I opened the enclosure, I was disgusted. The enclosure wreaked of urine. When I looked at the litter box, there was barely enough litter for one cat, let alone three kitties. And I’d venture an educated guess that the box hadn’t been cleaned for two or more days. No food in the bowl and dirty water to boot. Had I decided to adopt the kitten, I would have had to give her a bath as soon as I got her home because I’m sure she smelled as well. I asked for the manager and was told the manager was “at lunch”. I have since found out that your SOP is that there is a manager on duty at all times. I have notified the local APL that the kitties belong to who has confirmed that IT IS THE STORES RESPONSIBILITY to maintain the cat enclosure. I’m sure you have an SOP for the cat enclosure in that store and it is being severely neglected. I would hope that you would take action on this matter. I will be stopping in occasionally to check on any adoptables that store may have and if I find the conditions to ever be the same for the cat enclosure, I will pursue additional remedies on behalf of these animals.

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Frank Caraballo April 16, 2016 at 9:53 am

I am writing this letter to complain about a situation that has me very bothered. I go in to purchase food, toys, snacks, and litter for both my dog and as well as my cat on a every week basis. Upon arriving yesterday after a long week of work, I ask for Kyle whom always helps me and was told that he no longer works there. I then asked how could that be? When Kyle was at the store, the store could not have run more efficiently. He is attentive, professional, was always eager to help and satisfy a customer’s needs. He is hands down the “GLUE” to the store. Many times he has helped me with special food orders for one of my pets. I feel it is a poor management decision and I am reconsidering purchasing my weekly list at your competitor even if it means traveling up to Wappingers Falls or even Poughkeepsie! I am going to inform all our other friends that shop for their pets there as well! They say everything happens for a reason, therefore all I can say is that: YOUR LOSS IS THE NEXT COMPANY’S GAIN! Stop the madness…bring Kyle back!
#GOOD LUCK KYLE
#you will be missed
#they don’t deserve you
#BIGGER & BETTER THINGS TO COME

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Rachel January 7, 2016 at 1:50 pm

I have used Pet Supplies Plus for several years, picking up random dog treats, toys etc. for all of my animals. I purchased 2 Ferrets from store 0139 all within the last year, had no problems or complaints, rather enjoyable. That was until today, when I visited the same store to add my 3rd Ferret. The first gentleman was blunt, granted he was restocking what looked to be fish at the time, but I kindly asked him if I would be able to look at a Ferret. He said ‘he didn’t have a key’ but said the guy who did is on the phone and he would be back in a short while.’ I said that was fine. Time went by, when another employee approached, his name Jason. The first associate made no attempt in telling Jason that I was wanting to look at Ferrets. Instead they both began conversing with each other. I politely interrupted and said ‘excuse me, can I see one of the Ferrets?’ Jason’s immediate reply back to me was ‘Are you looking to buy one? Because I don’t want to take it out if you are just wanting to ‘PET’ it.’ And yes, that is quoted. I said yes, I am looking to get one but I would like to see the temperament of the ferret I was interested in. He then says, give me a few minutes. I was taken back extremely by Jason’s reply. I was not mean, rude or impolite in any way to deserve such a reply from him. Ferrets are not a cheap animal, $150+ when they are not on sale, which was the case today. I have already spoken to the store Mgr. about this and felt Corporate needed to know as well. I hope something will be done about this. It will be a while till I return to this store, if I even do.

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Donna sepeda October 1, 2015 at 7:35 pm

I have been using pet supplies plus from the time they opened I get dog food and seeds here lately they can not keep bird seed a sunflower seed in stock this is the third time I have went in to get seed in the last month and they do not have any well they have lost a customer of about 100.00 dollars a month Knoxville mountain grove drive

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linda September 10, 2015 at 6:33 am

Pet supplies in jackson michigan is the only pet store that has eco bedding for small animals and just about every time i go in to get it you don’t have it you would think you would order more if you keep running out i stopped getting my bedding from pet smart to get it from you i just wish you would keep alot on hand when. you keep selling out thank you

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Patricia McIntire April 17, 2015 at 1:39 pm

Operations General Manager;
I would like to submit the following information to your attention regarding Moon International, Inc. products and services. We did quite a bit of business with Petco, Kahoots and Care-A-lot in the past focusing mostly on check stand lights and wall graphics. There are many new products and services now available through Moon and I would like you to have Moon’s website for consideration. Moon International, Inc. is a fabricator if retail décor products offering the following décor solutions:

Large scale color wall graphics and banners
Foam lettering and department signage
Custom fabricated design services
Hanging signs
Conceptual design services
Multiple store roll out capabilities
Power pole and checkstand fixtures

Please visit our website to review our products and services. I understand that you handle a good deal of your décor in house but there may be that item or project where Moon can assist you. I invite your questions regarding our abilities. I welcome the opportunity to provide you with a quotation on any item that you find interest in. You may reach me at (800) 356-*****.

Sincerely

Patricia McIntire

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bob adamowski October 28, 2014 at 1:26 pm

I was hired by PSP for store229 in Orland Park ,il–yesterday 10/27 I was called into the office to be told there was a meeting that Sunday night that I was not informed about by the managers and was told that it was on the schedule in the back room and since I don’t work weekends I was not aware of this meeting and I would be written up. After I explained my understanding what happened I ask Jessica that my cardiologist called and changed my appointment 1/2 hour earlier and I asked to leave 15 minutes early. Jessica said too bad that I would have to miss my appointment that I have to go to every six months. It was her attitude that surprised me how leaving 15 minutes early would upset the balance of the store. If this is how you treat employees you won’t have many good people working for you and that is too bad–I did enjoy working for you after working for Sears for 23 years and they had a heart for their employees your company should not be the Tin Man

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judy October 25, 2014 at 2:07 pm

The pets supply plus in hazlet nj,has to be the dirtiest store ever also when you go in there floors are dirty and smells also they abuse there animals as in not cleaning up there cages and the people that work in there are not friendly at all they sold me a sick beared dragon and when i wanted to take it back before the 14 days thay wouldn’t let me that not right (i hope they shut this store down so all this wont happen to anybody else,they didn’t even wanna return my money back.

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june nicholas October 12, 2014 at 5:48 pm

How come a Pet store would have anything to do with a company that would have Black cats on sale just before Halloween, haven’t they heard about the dangers that could befall a cat at these times. Have they not heard of Satanic cults that would buy these helpless animals solely for the purpose of using them for unspeakable harm, Today I was in a Pet Supplies Plus store only to see 3 young black cats waiting for adoption, when I mentioned the shock I felt, the young cashier was oblivious to my concern, Wake up Corporate Headquarters, and be aware of what your franchise stores are doing under your name,

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LR Wallace July 22, 2014 at 1:11 am

I have shopped the Lawrenceville, NJ Store for more years than I can remember. As of today I will be looking for another store to purchase pet supplies for my three dogs. I will also be encouraging anyone I know who shops there to do the same. If anyone from corporate is interested in why I feel this way, please feel free to direct contact me at the email address.

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freddy June 28, 2014 at 1:52 am

i was in your ronkonkoma store and the woman named mary was so down grading to me and my children i was not going to deal with it.it was like she didnt want our business,she was telling us not to get what we were looking for,almost like she was trying to get us a different animal,like we didnt know what we wanted.so we left.enough said.

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Brittney Knapik April 27, 2014 at 4:41 pm

Today I was at the pet supplies plus in orchard park new York and the groomer that was working around 330-4 denied to cut my dogs nails because his bread, I understand he is a pittbul but if he was bad I wouldn’t of brought him. She didn’t even denied us in a professional manner. I am very un happy with my service and probably Wil never go to that location again.

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Diane Cranston February 25, 2014 at 6:52 pm

I am requesting a donation of either goods or a gift card for $20 to $50 from the Pets Supplies Plus located in Jackson, MI for Lazy B’s Ranch’s 6th Annual Charity Dinner/Auction on April 5, 2014. Lazy B’s Ranch is a non-profit organization located in Jackson County in Michigan . Lazy B’s Ranch serves 30-50 youth a year through its 5 programs that utilize horses, archery, wood shop and leather making to help youth build character and integrity to reach their full potential. The majority of the children served live in Jackson, MI.

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Will October 1, 2013 at 6:28 pm

I just love the pets supplies plus store located in Stroudsburg Pa. We get all of our food for our pets there. Very clean and friendly staff.

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