Paychex Corporate Office - Corporate Office HQ

Paychex Corporate Office

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Paychex Corporate Office Address

Paychex
911 Panorama Trail South
Rochester, NY 14625

Contact Paychex

Phone Number: (585) 385-6666
Fax Number: (585) 383-3428
Website: http://www.paychex.com
Email: Email Paychex

Paychex Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Paychex Executives

CEO: Martin Mucci
CFO: Efrain Rivera
COO: Mark A. Bottin

Paychex History

Paychex was founded by Tom Golisano in 1971 with $3,000 in start-up money.

By 1979, the company was comprised of 18 franchises and partnerships and was consolidated into one privately-held company.

Today Paychex processes payroll for 570,000 clients, which makes it the second-largest payroll processor in the United States, after Automatic Data Processing. The company also offers production of management reports and accounting records, payroll tax returns, and collection of client’s payroll obligations.

The company serves its small to medium-sized business clients through 100 offices worldwide.

Paychex trades publicly on the NASDAQ under the ticker symbol PAYX, is a member of the S&P 500, is #879 in the Fortune 1000, has 13,100 employees, and had $2.69 billion in revenue in 2014.

Paychex FAQs

Question 1: What is the phone number for Paychex?
Answer 1: The phone number for Paychex is (585) 385-6666.

Question 2: Who is the CEO of Paychex?
Answer 2: The CEO of Paychex is Martin Mucci.

Question 3: Who founded Paychex?
Answer 3: Paychex was founded by in .

{ 5 comments… read them below or add one }

Bryna Holley May 8, 2018 at 12:54 pm

My husband began as a customer with the Paychex office in Novi, MI. Excellent customer service, well trained staff. The business moved to West Virginia in 2016 so we were transferred to the Pittsburgh, PA office. Due to a large turnover of representatives that had poor skills or lack of training made repeated errors on payrolls, taxes, etc. We separated from Paychex as of 1/1/2018. Too many reasons to list here but I will name them all if anyone is willing to assist us. We emailed, fax, and notified each and every representative of the address change due to the rep before never updated it. in Jan 2017, and Jan 2018 both packages of W-2’s were mailed to the old Michigan address…neighbors found the packages in the driveway in the snow two years in a row. The current rep even emailed us in December 2017 for us to verify the business mailing address and was still sent to Michigan. By the time the office received them in WV, February 3, 2018 the office contacted our former representative that there was multiple errors on my husband’s W-2. ( The owner) The office was informed by the representative that all of the company records had been deleted due to us separating from the company, and that all records must be recreated to correct Michael Holley’s W-2. Numerous phone calls and emails were sent to representatives, supervisors, and account manager. When the rep did respond she stated she was working on it and it will take some time. I emailed and called both the rep, supervisor, and the account manager. The rep was very prompt with a return call today to my surprise. I was informed they were still working on it as of today May 8, 2018. I was also informed “I will be charged a substantial fee for the recreation of the records and my husband’s W-2 and i couldn’t receive the W-2 until it was paid. We have to pay for the rep to correct the errors she made in the first place and deleted all records?

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Dean Trivisani March 23, 2018 at 3:44 pm

I would like to talk with Martin Mucci and explain to him why moving from ADP to Paychex was the worst business decision I have ever made and why I am tempted to use the internet to share my experience with my freinds on Linkdn, Facebook and other media.
I have had issues from the very start with every product of Paychex from the very start, including time and attendance, software, 401K, Workmens Compensation and payroll. Your supervisors and managers are non-responsive and never follow through with what they say they are going to do. I cant even get a list of things they promised to deliver.
I need somebody with some authority to respond to me. My cell – 201-206-XXXX

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Carol Gregorich January 30, 2018 at 2:04 pm

I have used paychex for many years now and i have had major issues of getting my payroll in a timely manner. Payroll needs to submitted by 2:00 my payroll is usually sent in by noon.
My payroll has been delayed one day numerous times and when i email constantly to supervisor or payroll specialist i dont get a response. Here goes another week with no response or payroll in hands today.
I have emailed in my payroll by 11:00 yesterday, no response:jdepauw@paychex.com
I again emailed high priority email at 12:15 to same email and also Vance, Kenya L <klvance@paychex.com and again no response from either one.
I again emailed this morning to both of them and still no payroll or response from anyone.
This is an on going situation that needs to be reviewed for you are giving me no other options but to seek out different payroll service.
630-668-4626 Trine Construction Corp.

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Mad Wife June 28, 2017 at 3:07 pm

Karen Marie Fuller at Paychex was sleeping with my husband while they both are married. Is that in line with the Paychex values?

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CAROL zAKRZESKI May 25, 2017 at 3:04 pm

IT ALL STARTED 3 WEEKS AGO WITH SOMEONE ON YOUR END OR OURS HACKED IN TO THE PAYCHEX SYSTEM AND CHANGED 3 EMPLOYEES DIRECT DEPOSIT ACCOUNTS. I WAS SENT EMAILS FOR THE 3 EMPLOYEES AND FORWARD THEM TO
MY PAYROLL SPECIALIST. WE WERE SENT A EMAIL FROM A TREVOR HARRIS INFORMING US THAT HE WAS KEEPING A PERSONAL EYE ON OUR PAYROLL. SO THE 1 ST WEEK THE 3 EMPLOYEES WERE CHANGED BACK TO THERE CORRECT BANKING INFORMATION. THE 2ND WEEK OUR PAYROLL WAS NOT PROCESSED BECAUSE INFORMATION WAS CHANGED FOR STEVEN YELLOVICH, I WAS TOLD 3 MORE BANKING ACCOUNTS WERE ADDED TO HIS ACCOUNT AND A DIRECT DEPOSIT WAS ALSO ADDED FOR A MICHAEL NAYLOR. RICK MANAGEMENT DEPARTMENT SAID THEY CALL MYSELF CAROL ZAKRZESKI AND MARIE WALKER
TO VERIFY THE INFORMATION BUT NOT ON ANSWERED THE PHONE. THERE WERE NO MESSAGES ON EITHER OF OUR PHONES. SO OUR DIRECT DEPOSIT EMPLOYEES WERE NOT PAID. PAYCHEX OPENS AT 8:00 AM SO I CALL THE RISK MANAGEMENT TEAM TO FIN D OUT WHY. IF FIND THIS VERY LAX FOR THE RISK MANAGEMENT DEPARTMENT NOT TO FOLLOW THROUGH . I WAS TOLD PAYCHEX HAS A 24 HOUR EMERGENCY AREA TO CALL , WHY DID THEY NOT TRY TO CALL THEM TO SEE WHO CHANGED THIS INFO. NOW TO WEEK 3 SINCE THEY ARE KEEPING AN EYE ON OUT PAYROLL , I DECIDED TO CALL RISK MANAGEMENT TEAM TO VERIFY THAT THIS WEEKS PAYROLL WILL PROCESS AFTER 45 MINUTES AND A CALL TO MY PAYROLL SPECIALIST TREVOR PICKS UP THE PHONE TO RELAY THAT THERE IS NO PROBLEM THIS WEEK. SHOULD I BE CONCERNED THAT THE RISK MANAGEMENT DEPARTMENT IS SO BUSY IT TOOK 45 MINUTES TO ADDRESS MY CONCERNS. I HAVE PERSONALLY DEALT WITH PAYCHEX FOR PAYROLL NEEDS FOR 30 PLUS YEARS AND HAVE NEVER FELT AS INSECURE IN PAYCHEX AS I DO NOW.

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