O'Reilly Automotive Corporate Office - Corporate Offices & Headquarters

O’Reilly Automotive Corporate Office

How would you rate your experience with O'Reilly's Automotive ?

[Total: 0    Average: 0/5]

O'Reilly's Automotive Corporate Office Address

O'Reilly's Automotive
233 South Patterson Avenue
Springfield, MO 65802

Contact O'Reilly's Automotive

Phone Number: (417) 862-6708
Fax Number: (417) 863-2242
Website: http://www.oreillyauto.com
Email: Email O'Reilly's Automotive

Executives

CEO: Gregory L. Henslee
CFO: Thomas G. McFall
COO: Jeff M. Shaw

O'Reilly's Automotive History

O’Reilly’s Automotive was founded in 1957 by father-son team Charles F. O’Reilly and Charles H. O’Reilly when they did not agree with their reassignments in the reorganization of their employer, Link Motor Supply.

They began with one store in Springfield, Missouri. Their first year sales totaled $700,000. By 1961 sales had reached $1.3 million, and by 1975 $7 million.

The company went public in 1993, trading on the NASDAQ.

In 1998 O’Reilly’s merged with Hi/LO Auto Supply, which added 190 auto parts stores in Texas and Louisiana to the company and made it one of the top ten auto parts chains in the United States.

In 2001 O’Reilly’s acquired Mid-State Automotive Distributors, which added 85 more stores to the company. In 2012 the acquisition of VIP Parts, Tires, and Service added 56 stores in New England.

Today O’Reilly’s Automotive has 3,469 stores in 38 U.S. states. The company has 4,000 employees and had revenue of $6.52 billion in 2013.

{ 17 comments… read them below or add one }

me May 18, 2017 at 3:30 pm

it is againts the law to work an empolyee for 8 hrs with no lunch which i fine the store in mesquite schedule there employee with out a lunch. i will be talking to my lawer

Reply

me May 18, 2017 at 3:32 pm

that will be the the on oats sheudles there emplyee with out a lunch

Reply

Melanie Morrow March 9, 2017 at 11:29 pm

Dear Sirs:

I am writing to you because when I had a complaint about a product I purchased from your store#1119 on March 27, 2105 a torque converter GM55 item number, invoice 1119-263391 , that torque converter failed and I had to return it for warranty on March 26, 2016, now on March 6, 2017 this second torque converter has failed. I asked to speak to someone in charge and was told there was a customer service number on the door. This was told to me by an employee named Simone. I called the customer service number today and spoke with a young man named Gage who said he would have Scott the district manager call me. As of yet I have not heard from Scott. I know that this was a one year limited life warranty, but seriously two of the same item failing within almost a year from each other. I respectfully request a replacement for this second failed torque converter. I cannot believe that O’rielly’s would not stand behind their product any better than this. And just what exactly is a limited lifetime warranty. I am so displeased with the help I was offered by Simone and with this torque convert. Please help. 817-455-XXXX

Reply

Tarita Crumpton January 12, 2017 at 11:41 pm

I visited your Old National Store in Atlanta, Ga and had a terrible experience and I think that you should be aware of who is representing your company at this location, I have been in the field of customer service for over 20 years and am currently in management at a high volume retail chain and I have never seen such unprofessionalism from a manager (Joseph ). I was so disgusted with his behavior that I refunded my purchase and went across the street (literally) to AutoZone and will never do business there again. If this type of treatment towards your customers continues your bottom line will definitely suffer.
Please be aware of who is representing your company!

Reply

Kimberley Ramos November 9, 2016 at 2:02 pm

I would like O’Reilly automotive to take care of this problem of compensate my husband and I as we live on 900 a month this could be the end of our car for us we may not be able to pay for it

Reply

Luis flores August 8, 2016 at 12:26 pm

My name is Luis Flores I am an employee at store 3789 located in pasco wa I just wanted to know why I have been there working for a year and we barely 2 or 3 weeks ago we started getting ten minute brakes ..we would get one lunch and no brakes in between.also I have been working for a year I am only suppose to be part time because I go to college but I work full time status and barely found out 2 days ago I am only getting paid $9.50 and I was told I had started at 10.50 nothing has been changed I am a fast paced high selling employee I show up on days I’m not scheduled to work…put in 61 hrs sometimes and only make 500 dollars I don’t wanna quit but there are many promises being made and no actions some one please contact me I got 3 kids married buying house got bills

Reply

Jaime Villanueva June 3, 2016 at 7:55 pm

I bought a 6 volt battery for $200 dollars on 2014 for my 1950 Buick super at O’Reilly store the one on Harlem and Ogden in Berwyn Illinois. After one year the battery was not taking a charge. So I took it back and it was exchanged for another similar battery. This new battery only lasted a couple of months. So I returned it back and was told by the store manager that O’Reillys was no longer using that battery brand because customers were having similar issues and it got discontinued. The manager felt bad and offered to exchange the battery for a new one in the back with the same brand. When I installed it on my Buick it was dead. So I charged it for a couple of hours and battery was still dead. So I returned it back and the manager exchanged it for another similar battery and reassured me it was a good battery. When I got home I got the same result with this battery (dead).. So I am home stuck with a $200 battery that should be brand new but not working. I emailed home office and they gave me the spin move for almost a month. And now they emailed me stating that the battery was older than a year and they could not do anything about it. Thanks O’Reilly . I will take my business somewhere else.

Reply

Kimberley Ramos November 9, 2016 at 1:57 pm

You could be me , I went in with my old battery the team member took my old one didn’t ask me anything so I assumed it didn’t matter what year make and model my car was , we’ll it does matter it ruined my car blew out the main fuse and mabey my computer the ste up for positive and negative is reversed in my lexus and it’s still in the shop I’m waiting for the rest of the bad news and after reading all these reviews I guess I’m screwed they gave me my money back but it’s costing me 70 an hr for labor to find out how extensive the damage is then there’s the cost of the parts , I completely disgusted with O’Reilly my car was in perfect running order . 🙁

Reply

Dan turner June 27, 2015 at 1:13 am

I have a commercial account with O’Reillys and so does big owe the company I work for now. I bought an AC compressor that went out on me from O’Reilly’s in Glendale Arizona. I went to warranty it and they said they found no record of it in the computer. The only record they found was me warranting it one time before. Because their compressors are crap that’s why all the warranties. All I wanted to do was warranty it for Another they didn’t want to do it said I had to wait for a manager that wasn’t there. So I had to come out of pocket $310 for a part that should’ve been under warranty. I hope something is done about this you can contact me at my email. I spend hundreds and hundreds of dollars a week and so does my company I just hope this gets resolved.

Reply

Alan Bruce Clark, Ph.D. June 2, 2015 at 7:45 am

Dear CEO David O’Reilly:

While I love all the employees at your Katy store where I work, this letter is to notify you that I (as a person who diligently worked all scheduled shifts at O’Reilly even on the day my Retired FORTUNE 500 Corporate Officer, best-friend-and-mentor father died on April 29, 2015) have structured a full-time managerial role with a FORTUNE 100 company that has shown that it values my unique, God-given talents shown on the PremierBusinessExperts.com web site, which I built myself. This said I will work my regular shifts at your Katy store this week and next week before starting a new job on June 11, 2015.

Sincerely yours,

Alan Bruce Clark, Ph.D.

Reply

Kimberley Ramos November 9, 2016 at 1:59 pm

You could be me , I went in with my old battery the team member took my old one didn’t ask me anything so I assumed it didn’t matter what year make and model my car was , we’ll it does matter it ruined my car blew out the main fuse and mabey my computer the ste up for positive and negative is reversed in my lexus and it’s still in the shop I’m waiting for the rest of the bad news and after reading all these reviews I guess I’m screwed they gave me my money back but it’s costing me 70 an hr for labor to find out how extensive the damage is then there’s the cost of the parts , I completely disgusted with O’Reilly my car was in perfect running order . 🙁

Reply

Don Sommers September 7, 2014 at 1:01 am

They could have wrote my name down and address ,they knew who I am , cause I spent about 500.00 dollars in thepast week I have a rewards card, I will email corporate office and complain ,my fiancee, could go into labor at anytime and now my van is stuck here at my house, in the country without a fuel filter, can’t put the old one on, cause it won’t run, thanks O’Reillys for stress you are casing me, because you shut your computers down, and had a customer inside ,with workers still looking at the computer helping the customer, this store is in El Dorado Kansas, can’t wait to get out of this self centered town!!!!

Reply

Don Sommers September 7, 2014 at 12:38 am

I’m a little upset with O’Reillys, I purchased a fuel filter, for a 1997 Dodge Grand Caravan, LEt 3.3 liter motor and they sell me one for a short wheel base, instead of the one for a long whelk base, and Ispend alot of money at O’Reillys, cause Auto zone sold me wrong parts all the time, this O’Reillys closes a 9 pm, and I called at 8:45 , they have the part, and I got there at 8:58, by my cell phone, my truck’s clock and the banks clock and they had the door locked with a customer inside, and the computer still on, and Dan the manager or assistant manager said the computers where off

and he said he locked the door at nine, and I could see the part I needed on the counter,

Reply

Don Miller July 25, 2014 at 12:08 am

On Sunday, July 20th, my wife, a senior lady with limited mobility, was traveling from Boise, Idaho to Tacoma, Washington when the alternator on her car went out. She made it to the parking lot of the Baker City, Oregon O’Reilly’s where the car died. The lady and gentleman on duty that morning brought her a comfortable chair, a magazine and coffee, making her as comfortable as they could while they charged her battery enough to move the car to a nearby motel. Their kindness certainly quelled the fear and apprehension of a senior lady being stranded and alone far from home. They earned my sincere respect and gratitude.

Reply

Frank Whitley July 5, 2014 at 2:11 pm

I went to O Reilly’s in Magnolia Texas and ask a floor employee for help and was told she really couldn’t help me so I set the product down and went to the Nappa dealer. Won’t go back either.

Reply

Don Sommers September 7, 2014 at 1:04 am

Hey Frank, we need to call the corporate office and complain about the Idiots they hire off the streets!!!

Reply

Bill Fagan March 3, 2014 at 3:08 pm

I’m looking for a contact in your branding or marketing department.

Reply

Leave a Comment

Want to make sure O'Reilly's Automotive sees your comment or complaint?

Share your experience to get more attention.


Previous post:

Next post: