Massachusetts Mutual Life Insurance Company Corporate Office - COHQ

Massachusetts Mutual Life Insurance Company Corporate Office

How would you rate your experience with Massachusetts Mutual Life Insurance Company ?

[Total: 6    Average: 2.8/5]

Massachusetts Mutual Life Insurance Company Corporate Office Address

Massachusetts Mutual Life Insurance Company
1295 State Street
Springfield, MA 01111

Contact Massachusetts Mutual Life Insurance Company

Phone Number: (413) 788-8411
Fax Number: (413) 744-6127
Email: Email Massachusetts Mutual Life Insurance Company


Date Founded:
Founding Location:
Number of Employees:


CEO: Roger W. Crandall
CFO: Michael T. Rollings
COO: M. Timothy Corbett

Massachusetts Mutual Life Insurance Company History

Massachusetts Mutual Life Insurance Company (MassMutual) began in 1851 in Springfield, Massachusetts. George W. Rice was a young insurance agent who worked for Connecticut Mutual Life and wanted to start a business in neighboring Massachusetts.

MassMutual was set up as, and continues to be, a mutual company- a company owned by the policy holders.

Expansion and aggressive marketing spurred MassMutual’s growth for the next thirty years. The company expanded nationwide, including westward to San Francisco, and employed a large amount of agents, who sold policies to homeowners and workers.

The stock market crash and ensuing Great Depression hit MassMutual  hard. However, with the introduction of new products such as a pension trust policy, family-income policy, and group coverage. These helped them to recover previous losses and grow business once again.

MassMutual was reorganized in 1983 into four business segments: Individual Products, Group Life and Health, Group Pensions, and Investments.

In 1989 the company had $25 billion in assets. MassMutual  became involved in mortgage lending.

In 1990 MassMutual  began to diversify into mutual fund management. It created subsidiary Concert Capital Management in 1993 to oversee $52 million in retirement assets and endowment assets.

MassMutual  merged with Connecticut Mutual Life Insurance Company in 1995, creating the fifth-largest mutual life insurance company in the United States.

Today MassMutual  has 1800 offices and 13 million clients worldwide. MassMutual  provides financial products such as life insurance, disability income insurance, long term care insurance, retirement plan services, and annuities. MassMutual has 10,000 employees and had $25 billion in revenue in 2010.


{ 4 comments… read them below or add one }

Deborah Ward November 2, 2017 at 8:48 pm

I am sending this E-mail regarding a canceled Policy that I have had for 8-years,and it has been canceled. I have requested my surrender check, which I mailed on Oct.10th and today is Nov.3rd and I have yet received my surrender check. I am very dissatisfied and upset. Gregory McRoberts was my financial services representative and I have never spoken to him out of 8 years. He has an assistant by the name Jacob and there is no effort in locating my check the only response is that it was mailed on Oct.20th and I’m very tired of that same answer. I have never missed a payment for 8years and whatever is due to me I want it!!!!!!!! Negativity by word of mouth is not good, so I hope we can settle this matter. It takes 2-7 days for mail to arrive to Indianapolis,In from Mass and it has been 13 days.!!!


ROBERTO PEIRATS May 30, 2017 at 9:09 am

I have been about two months trying to get checks for three of my ex-employees. The “company” does not have any organization, procedures or respect to their customers.
Personally I have annuities and the Retirement Plan for my Employees is with MM.

The worst company that handles benefits for employees.


Andrea Westmoreland May 6, 2016 at 5:04 pm

Please remove me from your information list.
I refused your services and I keep getting phone calls and texts. At this point, i feel like i’m being harassed.
Thank you for your cooperation.
Andrea Westmoreland 5/6/2016


Russell F. Marquardt July 13, 2015 at 1:09 pm

I am a retired CML GA. I have made four requests for an address change. It isn’t working!! Mail is still being delivered to m,y old address: 5675 Downham Meadow. Sarasota, FL 34235. MY NEW ADDRESS: * Maggie Lane, Apt #***, Sarasota, FL 34232. Please make this change.
Russell F. Marquardt


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