Massachusetts Mutual Life Insurance Company Corporate Office - Corporate Office HQ

Massachusetts Mutual Life Insurance Company Corporate Office

How would you rate your experience with Massachusetts Mutual Life Insurance Company ?

[Total: 9    Average: 2.3/5]

Massachusetts Mutual Life Insurance Company Corporate Office Address

Massachusetts Mutual Life Insurance Company
1295 State Street
Springfield, MA 01111

Contact Massachusetts Mutual Life Insurance Company

Phone Number: (413) 788-8411
Fax Number: (413) 744-6127
Email: Email Massachusetts Mutual Life Insurance Company

Massachusetts Mutual Life Insurance Company Facts

Date Founded:
Founding Location:
Number of Employees:

Massachusetts Mutual Life Insurance Company Executives

CEO: Roger W. Crandall
CFO: Michael T. Rollings
COO: M. Timothy Corbett

Massachusetts Mutual Life Insurance Company History

Massachusetts Mutual Life Insurance Company (MassMutual) began in 1851 in Springfield, Massachusetts. George W. Rice was a young insurance agent who worked for Connecticut Mutual Life and wanted to start a business in neighboring Massachusetts.

MassMutual was set up as, and continues to be, a mutual company- a company owned by the policy holders.

Expansion and aggressive marketing spurred MassMutual’s growth for the next thirty years. The company expanded nationwide, including westward to San Francisco, and employed a large amount of agents, who sold policies to homeowners and workers.

The stock market crash and ensuing Great Depression hit MassMutual  hard. However, with the introduction of new products such as a pension trust policy, family-income policy, and group coverage. These helped them to recover previous losses and grow business once again.

MassMutual was reorganized in 1983 into four business segments: Individual Products, Group Life and Health, Group Pensions, and Investments.

In 1989 the company had $25 billion in assets. MassMutual  became involved in mortgage lending.

In 1990 MassMutual  began to diversify into mutual fund management. It created subsidiary Concert Capital Management in 1993 to oversee $52 million in retirement assets and endowment assets.

MassMutual  merged with Connecticut Mutual Life Insurance Company in 1995, creating the fifth-largest mutual life insurance company in the United States.

Today MassMutual  has 1800 offices and 13 million clients worldwide. MassMutual  provides financial products such as life insurance, disability income insurance, long term care insurance, retirement plan services, and annuities. MassMutual has 10,000 employees and had $25 billion in revenue in 2010.


Massachusetts Mutual Life Insurance Company FAQs

Question 1: What is the phone number for Massachusetts Mutual Life Insurance Company?
Answer 1: The phone number for Massachusetts Mutual Life Insurance Company is (413) 788-8411.

Question 2: Who is the CEO of Massachusetts Mutual Life Insurance Company?
Answer 2: The CEO of Massachusetts Mutual Life Insurance Company is Roger W. Crandall.

Question 3: Who founded Massachusetts Mutual Life Insurance Company?
Answer 3: Massachusetts Mutual Life Insurance Company was founded by in .

{ 6 comments… read them below or add one }

Bill Boscarino December 13, 2018 at 10:45 am


Just Confused, I applied on-line for Mass Mutual Life Insurance preliminary quote. The Mass Mutual on-line quote system required extensive personal information including complete bank account Information, I completed this information input in full.
After information was entered a quote amount was shown on-screen, Then I just waited for someone to contact me which never happened, finally I contacted an Mass Mutual agent in my region (Illinois) she is extremely helpful and Kind.
She scheduled the medical person to come to my house right away blood samples testing etc..all done. I was told Please wait for a period of 10 Days. I would have the quote. That was two months ago and I’m still waiting for a quote.

lot’s of excuses, Doctors offices are slow with sending medical records etc… but 2 months to get a life insurance quote, Is this normal? I cant tell if Mass Mutual just gave up or should I still remain waiting until 2019?

I think the Mass Mutual agent has helped as much as possible and maybe out of excuses for delays– Mass Mutual quote department? does it exist?

Can somebody help with this complex Life Insurance quote process / system, I’m out of Ideas. THANK YOU
Bill Boscarino of Palatine IL

AGENT IS …Minoo K. Zarnegar, LUTCF (630)441-1267
Registered Representative – Fianacial Representative


Lorilei Penn August 12, 2018 at 7:05 pm

found a old life insurance from 1943 was revised on March 18 1956 was paid in full by my father. Iam the only one who is alive how can find this money after all the years your company has given me the no help the policy number has been given to some one who is nor related to us N01515339 Graziano R Barbieri policy began in December 20 1943 Six thousadn three hundred please advise on how to cash this insurance money LORILEI BARBIERI PENN


Deborah Ward November 2, 2017 at 8:48 pm

I am sending this E-mail regarding a canceled Policy that I have had for 8-years,and it has been canceled. I have requested my surrender check, which I mailed on Oct.10th and today is Nov.3rd and I have yet received my surrender check. I am very dissatisfied and upset. Gregory McRoberts was my financial services representative and I have never spoken to him out of 8 years. He has an assistant by the name Jacob and there is no effort in locating my check the only response is that it was mailed on Oct.20th and I’m very tired of that same answer. I have never missed a payment for 8years and whatever is due to me I want it!!!!!!!! Negativity by word of mouth is not good, so I hope we can settle this matter. It takes 2-7 days for mail to arrive to Indianapolis,In from Mass and it has been 13 days.!!!


ROBERTO PEIRATS May 30, 2017 at 9:09 am

I have been about two months trying to get checks for three of my ex-employees. The “company” does not have any organization, procedures or respect to their customers.
Personally I have annuities and the Retirement Plan for my Employees is with MM.

The worst company that handles benefits for employees.


Andrea Westmoreland May 6, 2016 at 5:04 pm

Please remove me from your information list.
I refused your services and I keep getting phone calls and texts. At this point, i feel like i’m being harassed.
Thank you for your cooperation.
Andrea Westmoreland 5/6/2016


Russell F. Marquardt July 13, 2015 at 1:09 pm

I am a retired CML GA. I have made four requests for an address change. It isn’t working!! Mail is still being delivered to m,y old address: 5675 Downham Meadow. Sarasota, FL 34235. MY NEW ADDRESS: * Maggie Lane, Apt #***, Sarasota, FL 34232. Please make this change.
Russell F. Marquardt


Leave a Comment

Want to make sure Massachusetts Mutual Life Insurance Company sees your comment or complaint?

Share your experience to get more attention.

Previous post:

Next post: