JustFly Corporate Office - Corporate Offices & Headquarters

JustFly Corporate Office

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JustFly Corporate Office Address

JustFly.Com
3333 Boulevard de la Côte-Vertu#600
Saint-Laurent, Quebec, Canada QC H4R 2N1

Contact JustFly

Phone Number: (514) 508-7500
Fax Number:
Website: https://www.justfly.com/
Email: Email JustFly

Executives

CEO: Matthew Keezer
CFO: Nick Hart
COO: Eric Parent

JustFly History

JustFly was founded in 2012 in Quebec, Canada. The company is third party, online service which offers discounted airline tickets. The company is owned by Momentum Adventures, which also owns websites FlightHub.

The company uses a metasearch engine to find deeply discounted seats, often last minute or red-eye flights to destinations in more than 167 countries. JustFly also offers a mobile phone apps for both IOS and Android phones. The company states that they have more than 100,000 visitors to their site each day and had more than $1.5 billion in annual revenue.

JustFly has also had numerous complaints; so much so that the Better Business Bureau is warning people to avoid using this company. They received more than 1,500 complaints and the company responded to only 5 persons. There is no listed address for JustFly, but only for their parent company, Momentum Adventures. The company lists a customer service number, but the number below is for Momentum Advantage.

{ 3 comments… read them below or add one }

Randy Stevenson September 20, 2017 at 4:13 pm

Your company just ripped me off. I booked a flight on line from Chicago on 9/21/17 set to return from Atlanta on 9/24/17. I called customer service to see if we could get a later flight home from Atlanta The customer service rep said she could help and switch our return flight from Atlanta. Just realized she booked another set of flights for that time frame. I called Justfly and hot no resolve. At least give me a voucher for a future flight. Who books two flights for the same days? I could barely understand the people I have spoken with. It is clear they did not understand my intent although my request was clear. Please advise how this issue is resolved

Randy Stevenson

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Robert Grasso September 20, 2017 at 12:22 pm

I booked a flight to the Ukraine for Sept 5 and returning Sept 16. My Fiance who lives in the Russian controlled area of eastern Ukraine was detained at their border and was informed she needed a special permit to travel to Kiev, More political bulls**t from Putin. I had to cancel my trip and after contacting four JustFly. com associates , and paying $150.00 processing fee for a one year credit, I finally got ‘Vic employee number 6031 to get me a written credit stating the amount of credit and of course the rebooking fee, But of course he left off the fact I have one year to use this credit. This procedure looks very fraudulent and suspicious. You people collect the process fee for issuig the credit but it is like pulling teeth with your company in getting anything in writing of our credits and the terms for this credit, THIS IS A VERY BAD WAY TO DO BUSY. i AM ASKING FOR SOMETHING IN WRITING STATING THE TIME PERIOD OF MY CREDIT IS ONE YEARS AS ALL OF YOUR ASSOCIATES STATED TO ME ON THE PHONE.
A FOR GOD’S SAKE GET PEOPLE THAT CAN SPEAK PROPER ENGLISH WITHOUT THESE DAMN ACCENTS THAT ARE HARD TO UNDERSTAND.
SO I NEED A COMPLETE EMAIL STATING MY CREDIT AND AMOUNTS AND EXPIRATION OF THIS CREDIT. MY BOOKING REFERENCE NUMBER IS : 070-777-712

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Eric C. Nash August 30, 2017 at 12:52 pm

I’m an Indiana State Trooper with the Indiana State Police in the United States. I’m currently working a credit card fraud where a credit card was used on the web site of justfly to purchase anywhere from 2 to 4 flights and attempted to purchase upwards of 13 flights. I’m requesting information as to where to send a subpoena and who to send it to in order for me to get the information on the individual that made these reservations/purchases. The telephone number to the state police post I work from in Bloomington Indiana is 1-812-332-4411. Any assistance in the matter would be greatly appreciated. I also would request this is conducted as quickly as possible. Thank you Eric Nash

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