Guardian Protection Services Corporate Office - Corporate Office HQ

Guardian Protection Services Corporate Office

How would you rate your experience with Guardian Protection Services ?

[Total: 2    Average: 2.5/5]

Guardian Protection Services Corporate Office Address

Guardian Protection Services, Inc.
174 Thorn Hill Road
Warrendale, Pennsylvania 15086

Contact Guardian Protection Services

Phone Number: (724) 741-0102
Fax Number: (724) 741-3541
Website: http://www.guardianprotection.com/index.aspx
Email: Email Guardian Protection Services

Guardian Protection Services Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Guardian Protection Services Executives

CEO: Russell Cersosimo
CFO: Joseph M. Colosimo
COO: Lawrence Wargo

Guardian Protection Services History

Guardian Protection Services was founded in 1950 in Pittsburgh, Pennsylvania. The original name of the company was Guardian Alarm Services of Pittsburgh and, at that time, the company covered mainly jewelry stores.

Today, Guardian Protection Services is a nationwide, award winning security company. Russell L. Cersosimo bought the company in 1975 and, under his guidance, the company expanded and grew substantially. The company was purchased by Armstrong Security in 1991 and works as a subsidiary of its parent company.

The company has won numerous awards over the years, including the SDM Magazines Top 5 Best Alarm Companies in 2015, and it ranked among the Top 5 in the professional security system CEPro in 2013. Guardian Protection Services states they have more than 250,000 clients nationwide.

Guardian Protection Services FAQs

Question 1: What is the phone number for Guardian Protection Services?
Answer 1: The phone number for Guardian Protection Services is (724) 741-0102.

Question 2: Who is the CEO of Guardian Protection Services?
Answer 2: The CEO of Guardian Protection Services is Russell Cersosimo.

Question 3: Who founded Guardian Protection Services?
Answer 3: Guardian Protection Services was founded by in .

{ 7 comments… read them below or add one }

Tammy D August 20, 2019 at 8:03 am

I hate this company! I was and apparently am still until I die since 2014. I began with Ranger when I built my home in McKinney in 2014, moved to Ft. Worth for a year and called to let them know I did not want to continue with them Timothy30471 told me I still had a year an a few months left on my contract and I would need to pay it off in full to cancel my service. I expressed that I had already called in the past unhappy with their service and he did not care. He said I had to finish my contract. I told him the home I was purchasing had a system – again he did not care. I signed the document he sent over without realizing he had listed it as a new contract – what a switch and bait tactic. They came out to install and never installed a single piece of their equipment and tried to charge me almost $300 for months and months. To date they still say they installed a motion detector which they did not since I have a CAT who would set it off if they had installed. The tech was extremely nice so I signed off on the install under the impression it was still for the remainder of my contract. I have called so many times to resolve this since I have since moved back to Allen and the home I purchased has Home Pro installed. I was then made aware by Guardian I had two years left on my contract – I said no way I fulfilled my contract and they said “no” you signed a new contract. I have called, and called, and called explaining this whole mess seeking a way to resolve – still calling. I spoke finally to Judy who said she would request they pull they the recording of my phone call with Timothy30471 and that was two weeks+ ago. I called again and was told by Patty she could see Judy’s notes and sat close to her so she would review and call me back. STILL WAITING! Not a good company at all. This company is has horrible customer service, they lie, and care about the MONEY they can steal from you.

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Angy White August 5, 2019 at 5:08 pm

I sold my house and transferred my contract. They didn’t show up the day of service to install I was furious. I lost a while days pay if I told you why they did t show up you wouldn’t be amused. The manager of the Charlotte office called me and apologized and scheduled to come out the following Saturday. They came and he promise a free camera for my troubles so I agreed. I was getting 4 cameras and a doorbell for some reason he thought I was getting only 1 out door so he decided that my 2 nd outside was the free camera. One I already had 4 on my contracted so I should get refunded plus one camera free but he is changing his story I am so pissed I feel like just telling them to get there equipment out and fight the contract. He made me feel like a liar I am so discouraged

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Tammy D August 20, 2019 at 8:04 am

Same issue – for over a year. They used the bait and switch on me. I am also considering hiring a law firm

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Tiana Sampson December 7, 2018 at 8:15 am

Hi, I have a contract with Guardian but I am selling my home. I am trying to exercise paragraph 8 of my contract which indicated that I can transfer “my” agreement with the consent of guardian which shall not reasonably be withheld. In turn, The representatives are attempting to make the buyers enter into a new agreement with new terms as opposed to transferring the existing agreement. I am receiving absolutely no help on this and I am trying to avoid enlisting the services of a law firm. Please advise.

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Carolyn Lewis January 29, 2018 at 9:57 am

I have been dealing with this nightmare of a company for 6 months. I am owed a refund (according to general manager Carmen Digirolamo) of nearly a thousand dollars in addition to home repairs to fix the damage caused by the technicians. The did come and remove their crappy system but now they are not responding to calls about the refund or the repairs. It’s a shame this even had to go to the general manager in the first place but now even he has dropped off and is not answering calls. Do NOT use this company.

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Jessica Wooten September 7, 2017 at 1:07 pm

It’s discouraging to know that when we moved into our house and got the PREEXISTING system turned on for monitoring, that we are now being charge the “$1,465.00 deferred amount” ( under the installation paragraph) because we want to terminate our services early! We did not have anything installed into the house!! In fact from the contract with the previous owner and guardian the installation and all the equipment was close to $4,000.00. If we never decided to get the monitoring services turned on guardians says it would’ve been their lost. So we actually saved guardian on losing out on their money and equipment. But they refuse to waive the deferred fee even though we never had them install anything. They refuse to waive $1,465.00, even though they would’ve lost close to $4,000.00 if we decided to never turn on the system that was already completely installed in the house before we brought it and moved in! Guardian wants us to pay this hidden deferred fee of $1,465.00 plus 20% of what’s left on the amount of the agreement which is going to bring our bill to $1,824.64. Or stay with the company, which doesn’t have as much to offer us, for the remaining 36 months and that total is $1,798.20! I am extremely upset with this company for this!!

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Tiana Sampson December 7, 2018 at 8:14 am

Hi, I have a contract with Guardian but I am selling my home. I am trying to exercise paragraph 8 of my contract which indicated that I can transfer “my” agreement with the consent of guardian which shall not reasonably be withheld. In turn, The representatives are attempting to make the buyers enter into a new agreement with new terms as opposed to transferring the existing agreement. I am receiving absolutely no help on this and I am trying to avoid enlisting the services of a law firm. Please advise.

Reply

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