Carino's Italian Restaurant Corporate Office - Corporate Office HQ

Carino’s Italian Restaurant Corporate Office

How would you rate your experience with Carino's Italian Restaurant ?

[Total: 8    Average: 2.4/5]

Carino's Italian Restaurant Corporate Office Address

Fired Up, Inc. DBA Carino's Italian Restaurant
13420 Galleria Circle, Building ASuite 250
Austin, Texas 78738

Contact Carino's Italian Restaurant

Phone Number: (512) 263-0800
Fax Number: (512) 263-8055
Website: http://www.carinos.com/
Email: Email Carino's Italian Restaurant

Carino's Italian Restaurant Facts

Founder:
Date Founded:
Founding Location:
Number of Employees:

Carino's Italian Restaurant Executives

CEO: Creed L. Ford III
CFO: Brett Oldham
COO: Rick Baker

Carino's Italian Restaurant History

Carino’s Italian Restaurant was founded in 1997 by Norman Abdallah and Creed Ford III in Austin, Texas. The company is Fired Up, Inc, but does business under the Carino’s name.

The company operates a chain of casual Italian restaurants. The original name was Johnny Carino’s, which was changed in 2006 to Carino’s Italian Grill, then simply Carino’s Italian in 2009.

At its peak the company had 170 locations, most of them franchised, in 30 states. However, after filing for bankruptcy in 2014 and again in 2016, many of the locations closed permanently. Today, there are approximately 84 locations that are still open.

Carino's Italian Restaurant FAQs

Question 1: What is the phone number for Carino's Italian Restaurant?
Answer 1: The phone number for Carino's Italian Restaurant is (512) 263-0800.

Question 2: Who is the CEO of Carino's Italian Restaurant?
Answer 2: The CEO of Carino's Italian Restaurant is Creed L. Ford III.

Question 3: Who founded Carino's Italian Restaurant?
Answer 3: Carino's Italian Restaurant was founded by in .

{ 21 comments… read them below or add one }

Gary Cook July 15, 2018 at 9:03 pm

Carino’s was a favorite for our family but after numerous bad experiences we have not been back in over a year. We drive down the expressway and all the other restaurants are full and have a waiting list, yet Carino’s has maybe 10 cars on Sunday after church. The last three time we tried Carino’s we waited for a table over 30 minutes and the restaurant was 30% full.
We have not been back and today the same poor number for cars were there while all the other restaurants were full and overflowing.
I am a small businessman I have started 3 successful businesses over the last 40 years. I can’t understand how this business continues!

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Richard Caldwell June 15, 2018 at 8:44 pm

My wife and I have had a tradition every Friday night we go to our local Johnny Carino’s as our date night. We started this just after they opened the restaurant in Columbus, IN. Several years back my wife was diagnosed with Celiac Disease which she must have total gluten free foods. The local chain had very much catered to her disease with gluten free bread (Pizza dough) and pasta for us to enjoy. Unfortunately recently the new management has decided to take away the gluten free pizzas and bread that my wife can only have. Tonight we were informed that management will no longer carry gluten free items. Needless to say, we will not be going back to this restaurant because we have a choice also. By the way, we did have many folks with food allergies we sent prior for meals that use to go to the same place. We did text some friends and family after our news tonight and know that they also are upset. We frequented the facility at least 2-3 times a week and even after church on Sundays. Sorry for your loss!

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Isabel Castro-Martinez June 15, 2018 at 7:57 pm

It would have been an excellent experience if my issue would have been solved. I told the server there was a gnat in my drink. He responded that the drinks are made in a clean area and all he could do is give me a shot. I could not enough my drink and I still had to pay for it. I am very upset the issue was brushed off. I’m even more upset he ignored that there is bugs in the restaurant. I took pictures of the drink.

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Christy May 26, 2018 at 10:21 am

My husband has severe food allergies to spices of ANY nature. The waitress was properly informed and his food still came out with red pepper flakes on it. The problem was that he couldn’t tell because it had been patted or rinsed off. When he had eaten a few bites, he stopped immediately. Because the service had taken OVER one hour to get to them..he didn’t ask for a new dish. When he came home, I heard about it and called Midland, Texas’s location. I talked with the manager ( Wastika???) and let her know he could have gotten severely ill. She promised 2 coupons would be mailed to our address. It has been a week and 2 days since her promise. We are only 45 minutes away, so the mail doesn’t take that long. I feel this Manager took advantage of the fact that I was calm and respectful to her on the phone..so she failed to respect me by acting on her promise. How many customers is she endangering with her careless approach? We want the coupons. We want this resolved!

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Rhonda Bell January 31, 2018 at 11:09 pm

At Christmas time 2017 I bought 2 $25 gift cards. I also was given 2 free cards for $10 each with this purchase. When we tried to use the $10 card we were then informed that we needed to spend $30 to use the card. 99% of the time we go to your restraurnt for lunch 2 or more times a month. The $10 card had to be used by the end o Feb 2018. The “gift” is no gift at all. We will use what remains on the $25 cards, get our earned 1 free lunch for the punch card and then not return to again to be set up with a bait and switch. This place is setting up to go out of business under new ownership.

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jb spurlock January 15, 2018 at 11:23 am

I am disappointed to see no restaurants in Florida. I am a fan of your Nachos. So let me have your recipe for it,,,, prepared yourway

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kenny law December 31, 2017 at 4:28 pm

I have your Loyalty Card and I was gonna go to Grand Prairie and you CLOSED IT. I can see WHY. The food was always COLD and I went there and ordered it. I live 3 min’s away. Dane was a good BOSS and hated for him to LEAVE. I talked to a Brian in Hurst and said my card will NOT be credited- I’M SOL. That is pretty said when I spent a lot of MONEY there for FOOD. Card #600031083671XXXXX. Code # 55XXXXX. Give me a e-mail PLEASE! Happy New Year!

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Malinda December 27, 2017 at 2:26 pm

Terrible service at Joplin, Mo location. Had the ebirthday coupon for free entree. Ordered drinks and appetizers, then showed server my ebirthday coupon and ordered entrees. Before entrees even came ordered 2 more drinks, one drink never came because they didn’t have the Bellini mix frozen and apparently the machine doesn’t work well, I was told 3-4 times it would be ready shortly. We were seated in bar area (even though there were lots of other tables open) the bartender complaint to other workers the entire time, out of frozen margarita mix etc etc. So we finished entrees and paid then later realized we were charged for my entree which was to be free (ebday coupon) so we told our server, she corrects it and then days later there was 2 charges processing on the cc. I call the manager and he absolutely did not care, was very nonchalant, never ask our servers name. After several days and contacting the cc company it was finally removed. I also submitted an online complaint to Johnny Carinos and NEVER received any response at all…this chain simply does not care about overcharging and bad service. They have your money and that is all that matters.

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Ana November 11, 2017 at 3:51 pm

The restaurant in Brownsville is horrible service ! Food is ok. I was having a drink with a friend and when I asked for the tab.. i was served another drink so I told the bartender that I didn’t ask for another one… he took it back but still charged my credit card and when I asked why hi did that he said … nothing ! I asked again and the kid came back with an unacceptable response and told me I need to calm down !!!! What ?!!?! Are you kidding me!!!!!!!! The worts place to visit …. please stay away ….

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yvonne August 16, 2017 at 9:13 am

Food was VERY dry, after asking 2 times to get more sauce it was at that point my food was cold. The waitress was nice is the only good thing about it!
I was not able to see the waitress when she used my credit card to pay for our dinner, but I was told by my bank 2 days later my credit card number has been hacked.
I hardly use my credit card, so I am suspicious. If you go, walk with the waitress and watch her or him swipe your card and keep your receipt as my card number was used in a different state then where I live 2 days after. keep watch on your charges on your cards.

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Cindy July 6, 2017 at 2:41 am

Im just thinking if I don’t have a response within 24 hours I’m going to go hire a lawyer to take care of my complaint because you almost killed my granddaughter and me at your restaurant in Texas. Your manager did not care that things happened I paid full price and left all the food. There is more to this story obviously

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Mrs Pon June 18, 2017 at 8:02 pm

Special Fathers Day Lunch until we were served raw chicken! When we addressed Charles the manager in El Paso on Airways he did not know what to do. I have a picture of the raw meal and now my daughter is vomiting. Manager should have been concerned and was not.

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Cindy July 6, 2017 at 3:05 am

Are you kidding me? Now i know I should be going to a lawyer because they don’t and aren’t concerned about their customers

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Tiffany M Orr May 22, 2017 at 11:38 am

I went into the Jordan Landing location in Utah. Stood there forever to be seated and no one else was even there and not many in the place anyways. I was informed there was no front desk person, no management, no one bussing tables and only 2 servers on a Saturday. The manager had not scheduled anyone. I was told the other manger quit because of him and her never seems to come in on weekends, that he always has a appointment of some kind. The tables had dishes everywhere. Took forever to get food and the server did nothing but complain to everyone instead of trying to make a bad situation ok for there customers.. Not our fault there is a bad manger running the place. I ordered a salad and asked 3 times for it to be brought out and never got it and was charged for it. She was telling people there salads and drinks would be free for the inconvenience and yet I was offered nothing. Our meals where not very good either and where cold and looked thrown together in a hurry..This used to be my favorite place to eat but has been going downhill for a long time. I believe this is the last time I will be going there.. Such a disappointment. You need a new manager there. Worst experience I’ve ever had at a restaurant.

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Bradley Martinez May 18, 2017 at 2:38 pm

Yelp is my review choice, but if this is the way to get my story out so be it. I will make a long story short. Top notch service, extremely knowledgeable regarding menu (Food / Drinks). We arrived just before closing, we never felt rushed in any way, David the server in the bar area never once hesitated in answering any of our questions. He was very efficient in bringing out drinks and food, all the while staying on task with his closing procedures. The Rancho Cucamonga restaurant is definitely an establishment we will visit again and again. Thank you again Johnny Carino’s Rancho Cucamonga, and a special thanks to David!!!

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Eric Evans May 15, 2017 at 3:52 am

I ordered 2 gift cards from your website. I got no cards but charges to my credit card. Every time I call a restaurant they play dumb and say we don’t have gift cards on our website. Is this a scam? Was supposed to be a mothers day gift because she loves the Johnny Carino”s in Rogers Arkansas.

I would love a response please.

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Tricia Trofast May 7, 2017 at 9:21 pm

I’ll try this again. On May 1, 2017, I joined Carino’s Eclub. I was supposed to receive a $5.00 coupon within 24 hours and have not received it yet. What is the status of the coupon? Thanks, Patricia T.

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Lisa March 28, 2017 at 2:19 pm

I put a complaint in on the website several days ago. Still have not heard anything. My kids had an accident at one of their restaurants. So now I will call the County Health Deparment.

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Lupe Martinez March 26, 2017 at 12:38 am

So went in the the meridian ID location and when we got there we got our drinks and then afterwards we waited for someone to come take our order and we literally waited for over 1 1/2 and finally we had to go get the manager and tell him what was going on he never even appologized or anything the only thing he offered us was an order of complimentary order of mozzarella sticks, but after over an hour and a half of waiting , plus the food was burnt and it was just a terrible overall experience,I dont think we should have even paid for our drinks or our meals. I will never be going back to that place worst customer service. Not even one apoloy.

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Cindy July 6, 2017 at 3:08 am

OMG! Well we were served Brown lettuce the waitress was snotty rude she put cheese on my food when I told her I was allergic to it and there’s more to my story I’m just going to go to a lawyer I think

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SANDRA RAMIREZ February 16, 2017 at 12:12 pm

I put a complaint on the website in regards to the restaurant in San Marcos, Texas. Your manager, Scott Gasco, who informed me that he was the highest level regional manager that I would ever need to talk to, was extremely rude! I left my entire story on the website and I guess you guys could care less since I have not had one person reach out to me.

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