Bubba Gump Shrimp Company Corporate Office - Corporate Office HQ

Bubba Gump Shrimp Company Corporate Office

How would you rate your experience with Bubba Gump Shrimp Company ?

[Total: 2    Average: 1.5/5]

Bubba Gump Shrimp Company Corporate Office Address

Bubba Gump Shrimp Company, Inc.
1510 West Loop South
Houston, Texas 77027

Contact Bubba Gump Shrimp Company

Phone Number: (713) 850-1010
Fax Number: (713) 386-7070
Website: http://www.bubbagump.com/
Email: Email Bubba Gump Shrimp Company

Bubba Gump Shrimp Company Facts

Date Founded:
Founding Location:
Number of Employees:

Bubba Gump Shrimp Company Executives

CEO: Tilman J. Fertitta
CFO: Richard H. Liem
COO: K. Kelly Roberts

Bubba Gump Shrimp Company History

The Bubba Gump Shrimp Company opened their first location in 1996 in Monterrey, California. The restaurant was inspired by the movie Forest Gump. Landry’s Inc. purchased the company from Paramount Pictures in late 2010 for an undisclosed amount.

Today, this casual seafood chain of restaurants has 43 locations around the globe, with restaurants in Mexico, London, Hong Kong, Japan, the Philippines, Malaysia, and Indonesia. While all locations offer seafood, shrimp dishes in particular, each location frequently offers local dishes or flavors, such as Cajun seasoning or rice. Bubba Gump Shrimp restaurants feature memorabilia from the movie and trivia games are often played while customers wait for service.

Bubba Gump Shrimp Company was involved in a lawsuit in 2013 in which former employees felt they were being restricted unlawfully from discussing their employment on social media sites. The company won, as the court found no wrong doing nor a violation of employee rights.

Bubba Gump Shrimp Company FAQs

Question 1: What is the phone number for Bubba Gump Shrimp Company?
Answer 1: The phone number for Bubba Gump Shrimp Company is (713) 850-1010.

Question 2: Who is the CEO of Bubba Gump Shrimp Company?
Answer 2: The CEO of Bubba Gump Shrimp Company is Tilman J. Fertitta.

Question 3: Who founded Bubba Gump Shrimp Company?
Answer 3: Bubba Gump Shrimp Company was founded by in .

{ 5 comments… read them below or add one }

April March 15, 2019 at 9:47 pm

Bubba Gump Corporate Restaurant
Somewhat Unhappy
Address: 3717 S Las Vegas Blvd Suite 2 Q, Las Vegas, NV 89109 Planet Hollywood
Bubba Gump Corporate Restaurant Customer Service Manager
March 12, 2019

Bubba Gump Corporate Restaurant,
I am writing today to complain of the poor service I received from your company on March 12, 2019. I was visiting for my 8 year old son birthday I went to Bubba Gump with intentions to enjoy my food and have a good time with my family and the first waitress I had gave us an awful experience we were so appointment and no manager offered an apology when he arrived that afternoon. Your Customer Service Manager Representative did not care about great Customer Service I just wanted my son to experience a decent birthday; the food was okay it was just the service.

I need to tell you are family did end up with a great waiter that came over after the other waiter his name was Kevon Qarak.

I just needed to say sometime when I come the food is delivered cold.

Furthermore, Bubba Gump Corporate Restaurant I trust this is not the way That Bubba Gump wishes to conduct business with valued customers—I have never encountered such treatment before. I would welcome the opportunity with a better return and my family love Bubba Gump maybe Bubba Gump will prevent a similar situation from recurring. I look forward to returning someday.

Yours Hopefully,

April Rice & Sherrie Rice
Las Vegas, NV 89130
702 426-XXXX


Laura Watts June 11, 2018 at 3:25 pm

We ate at the Charleston, S.C. location Saturday June 9, 2018 around 6 pm. The food and our waitress was good but the manager on duty was RUDE! I did not get his name but he was a white male on the short side with brownish colored hair and had on a stripe shirt. There were 8 of us and we sat upstairs at a table and there was an older couple that sat in a booth on one side of us and there was a family that was sitting at a booth on the other side of us. The manager came up to one of the waiters and told him not to sit anyone else in our area. He came back to the waiter a few minutes later and told him to ” get us out of there, he had a party of 25 he needed to sit!” It was the way he said it to the waiter. The manager came around and was trying to clear the tables and was reaching over everyone and asking did we need our checks. The 4th time he came up to our area, a waiter was cleaning a booth and he stood up and stepped back (I guess to make sure the table was clean) and the manager sped up and ran into the waiter. He then grabbed the waiter and pushed him into the table and said ” You need to start paying attention!”

You do not talk to your staff like that! If a party that big shows up with no reservations, they need to be told they will have to wait if the place is full. If they had reservations and someone dropped the ball, you still do not have to be rude to the staff or the other customers in the business. I would have told the manager what I thought of him, but we had several young children with us and I felt it was better just to leave. I probably will not go back. We live about 2 1/2 hours away from Charleston and that was not the experience I wanted to have at a restaurant I had heard so much about.


Gabriella Sayer October 7, 2017 at 8:47 pm

Never have I ever received such poor and rude customer service in a restaurant before!

I am on my holidays in universal/Disney Florida and had been looking forward to attending the universal bubba gump shrimp restaurant since we booked our holiday! I am from the UK and expected a far different experience than I received.

Firstly we waited over an hour for our food, then when it finally arrived it was stone cold, I was with my entire family ( a party of seven ) and had to send every meal back ( apart from two ), Once we received the second meals my partners was still cold ! By this point he was to angry to eat and didn’t want his meal or have to send it back for the third time!!!! ( he didn’t eat )
Again we all ate at different times so our family meal was ruined
We also asked for appetisers to come out with our mains however everything came out at different times again!!!

We then asked for the bill after being in the restaurant for two and a half hours, only to be told that no discount was made, I was disgusted at how poor the management was and how rude he was ! We then asked for a discount to be made because Of such poor service and he deducted a measley 15%
By this point I was insulted at how little the restaurant cared about our experience, we then politely asked for a further deduction to be made as the experience and food was not worth our time or money and he was extremely rude and sarcastic, asking what we would like him to do, ( an unfair question to ask ) we then said 50% (the service was not even worth that ) he then disagreed and we agreed on a 30% deduction.

Understandably we did not pay the tip, and left the correct money, THEN, we walked out of the restaurant and got chased and shouted at by both the waitress and manager stating that we didn’t pay our bill, we were treated like criminals and felt extremely embarrassed in front of other customers, it was humiliating! We then had to add up the bill for the waitress on her calculator to prove we left the correct money, however she stated we did not pay the SUGGESTED tip, we then had to explain that due to the terrible experience and service that we would not be paying her tip !

What a horrible memory I have on my holiday about bubba gum shrimp. We should have NEVER bothered to come to this restaurant!!!!


Dolores Lauderbaugh October 5, 2017 at 12:30 pm

I would like to see a Bubba Gump come to exit 52 0n interstate 295 east by pass in Jacksonville, Florida, there is a North Florida University and a new Tpwncenter shopping center there, but not a good seafood restaurant. I have eaten a many Bubba Gump’s and have to travel to get to at one, I think the closest one is inPalm Coast, Fl.
Please put a Bubba Gumps at thia location. Thank You, Dolores


Cherice Poole LaRoe September 19, 2016 at 1:57 am

We have been to other Bubba Gump restaurants and was always satisfied with the service which is why i always return. My boyfriend and i visited the Santa Monica location and encountered the worst experience ever. Once we were seated it took awhile for a server to get to the table and take our order. Finally a server walking by who happened to be carrying plates from another table decided to stop and take ask if we had been helped and kindly took our order. When my order arrived it was the soup and salad combo and i chose the cesar salad and gumbo and my boyfriend chose the Forrest Seaford Feast. After awhile, my salad and gumbo arrived. The gumbo was cold and we let a server know when they finally got to our table again and he took it back and brought me hot gumbo. Several minutes later hia food came out and his fish was doughy and undercooked. We brought it to the servers attention, he informed the manager and he came to our table and said that he would remove a portion of the bill for our trouble and offered us dessert which we declined. When we got the bill, the manager had only taken off half of the amount for the uncooked food. We asked the server to bring him back out because we didnt feel we should have to pay for something that was not satisfactory or well done. The manager never returned to the table and the server only charged us for the food that was satisfactory. We were EXTREMELY disappointed and dissatisfied with the service and food.

Cherice Poole LaRoe


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