Bissell Corporate Office - Corporate Office HQ

Bissell Corporate Office

How would you rate your experience with Bissell ?

[Total: 2    Average: 1/5]

Bissell Corporate Office Address

Bissell, Inc.
2345 Walker Avenue NW
Grand Rapids , Michigan 49544

Contact Bissell

Phone Number: (616) 453-4451
Fax Number: (616) 791-0662
Website: https://www.bissell.com/?Languageok=1
Email: Email Bissell

Bissell Facts

Founder: Melville Bissell
Date Founded: 1876
Founding Location: Grand Rapids, Michigan
Number of Employees: 2500

Bissell Executives

CEO: Mark J. Bissell
CFO: Jim Nicholson
COO: Skyler Bissell

Bissell History

bissell 3

Bissell was founded in Grand Rapids, Michigan, by Melville Bissell, who invented a carpet sweeping device for the crockery shop that he and his wife Anna owned. Bissell got a patent for his machine in 1876. By 1883, Bissell had a manufacturing plant and by 1890, the company was making and selling approximately 100 carpet sweepers each day, both in the US and internationally.

bisell 2 Melville passed away in 1889 and his wife Anna took over the company, actively working as CEO and chairwoman of the board until 1934. Anna was the first female CEO in the US.

Over the years the company has continued to expand and grow, as well as develop new technology.  In 1956 the company invented the first manual carpet and rug shampoo machine, removing the chore of washing these by hand.

In 1979, the company introduced the first deep cleaning carpet shampoo machine. bissell 4

In 2001, the SpotBot was introduced by the company, making it the first portable deep cleaner specially designed for pet messes.

In 2004 the company acquired a license for the  Woolite trademark for all carpet and upholstery cleaning formulas for $62 million.

The company’s main focus today is on pet clean up machines, including vacuums, wet/dry floor mops, and specialized carpet cleaning, as well as hardwood floor cleaning machines. bissell 1

While other companies have seen their sales decline over the years, Bissell has seen steady revenue, with annual revenue in 2017 of $800 million.

In 2009, the company surpassed Hoover to take the #1 position in floor care products in North America, with a 20% market share. Company headquarters remain in Grand Rapids, Michigan.

bissell 6

Bissell FAQs

Question 1: What is the phone number for Bissell?
Answer 1: The phone number for Bissell is (616) 453-4451.

Question 2: Who is the CEO of Bissell?
Answer 2: The CEO of Bissell is Mark J. Bissell.

Question 3: Who founded Bissell?
Answer 3: Bissell was founded by Melville Bissell in 1876.

{ 1 comment… read it below or add one }

Lisa M Carrillo March 6, 2019 at 6:26 pm

I purchased the crosswave from your infomercial. I even purchased the extra parts so I would not have to worry about anything! I used it ONE TIME and cleaned a area rug. I called customer service multiple times. I was told to take it apart and put back together. I did all that many times and it doesn’t spray the solution! Then spent 20 minutes with her telling me to check THE CUP! There is no cup over! Then I figured out it was CAP. she had me push the cap. It was fine. We got disconnected. I put the EXTRA solution bottle I bought and it didn’t spray. I receive a CAP. Called requested manager. She tells me to go to a specific vaccume repair store to fix it or send the cord and my unit will be replaced. I’m disabled with MS and I’m a senior. I don’t drive far away. I’ve been through hell with this defective crosswave.
I HAVE A 5 YEAR WARRANTY! Why can’t you honor it? I have a SHARK vaccume. The attachment connection was missing the clip. One phone call and they sent me a brand new vaccume AND a Steam mop which I still use and neither of them have let me down. So send me a SASE(pre-post envelope) so I can send the cord PLEASE. Also reply with an explanation of your 5 year warranty is for. Your”Tech Support” NEEDS to be more clear. 20 minutes looking for a CUP is rediculous! This has been a very poor experience with you. I’ve tried 3 different “Corporate Office” phone numbers and were out of service.

Reply

Leave a Comment

Want to make sure Bissell sees your comment or complaint?

Share your experience to get more attention.

Previous post:

Next post: