Margaret and Philip Isely founded Vitamin Cottage Natural Food Markets in 1955.
Natural Grocers by Vitamin Cottage operates natural and organic grocery stores in the United States. The stores offer natural and organic products including bulk food and private label products, dry, frozen, and canned groceries, prepared foods, baked goods, bread, and beverages.
Natural Grocers stores also offer natural ingredient personal care products and pet care products.
Natural Grocers has 93 stores in 13 states and is run by the children of the founders.
The company is publicly traded on the NASDAQ under the symbol NGVC, has 1,648 employees, and had $455.40 million in revenue in 2013.
Headquarters for Natural Grocers is located in Lakewood, Colorado.
Margaret and Philip Isely founded Vitamin Cottage Natural Food Markets in 1955.
Natural Grocers by Vitamin Cottage operates natural and organic grocery stores in the United States. The stores offer natural and organic products including bulk food and private label products, dry, frozen, and canned groceries, prepared foods, baked goods, bread, and beverages.
Natural Grocers stores also offer natural ingredient personal care products and pet care products.
History
Natural Grocers has 93 stores in 13 states and is run by the children of the founders.
The company is publicly traded on the NASDAQ under the symbol NGVC, has 1,648 employees, and had $455.40 million in revenue in 2013.
Headquarters for Natural Grocers is located in Lakewood, Colorado.
I am REALLY ANNOYED with the vitamin cottage store in Albuquerque. When there are products missing due to inflation or shipping or another store bought all the supply of a product, all you get from the employees are excuses. When i suggest that they contact other vitamin cottage stores in the state for the same product, I get “Oh no, we cant do that.” such BS! other retails stores do. Or if I suggest changing vendors, I get the same response. Yet I can go to sprouts or whole foods, and they dont seem to have the problems that Vitamin cottage does. Very POOR management at the Abq Wyoming store. As a frequent shopper, this is very FRUSTRATING!
Hello. Although we have been long time supporters of the Natural Grocerers in Northglenn, having shopped there since the store first opened, we are compelled to write a letter of objection. We were just trying to eat healthy and make smart food decisions. We are not trying to be homosexual and support political beliefs which run contrary to our religious values.
Conservative Christians eat organic non gmo foods too.
Please keep your politics out of our local grocery store. If you want us to shop somewhere else and move the approximately $5,000 we spend at your store yearly, keep up your offensive politics and we’ll never come back. STOP.
I’ve been shopping at Vitamin Cottage for years in Denver. Support local is what I try to do but now you’re not local anymore. So explain why a product called Restore by Good Clean Love is $20.00 compared to Pharmaca who only has 23 locations vs 159 Natural Grocers locations and only charges $14.99? I can’t afford NG at these prices. I checked other stores and they all charge $14.99. What’s so special about NG that charges $5.00 more than everyone else? It kinda looks like you don’t respond to comments and if you don’t, I won’t step another foot in NG
Corporate Ofc: This is in regards to your Natural Grocers store in Prescott, Arizona. So! You have a new mandate now? No mask – no entry! Seriously? I love this store for its quality produce and my natural supplements. I have begun going elsewhere. Some of your customers do have brains and capable of thinking for themselves. Masks spread more disease to the individual wearing them; we need the fresh air outside and inside our facilities. You’re part of the problem, not the solution. This store is never so crowded that it’s unsafe to shop unmasked. Further, in this small community, our numbers are minimal and mortality rate at 2.5%. The flu and cold do far more damage. You turn customers against each other as they judge others. This is uncalled for. Your guidelines need to take into account the size, case rates, and percentage of deaths in the various towns and counties throughout the states. One size does not fit all. Why don’t I wear a mask? Why not just go along with the program? I don’t believe in dictatorship of the masses.
The stores on the Front Range are great; well stocked, modern, clean and well run. The Santa Fe, NM store is the worst run market I have ever shopped at. It is dirty, dingy, the shelves are never fully stocked, the staff is unhelpful and the shopping experience is miserable. I’ve asked numerous times for items that are still in the back waiting to be shelved or told the item cannot be ordered anymore even though other stores carry it. The check out set up is the worst. The aisle is arranged so that the customer faces the checkout counter and cashier with no conveyor and is expected to unload their groceries and bag them at the same time as making the payment and trying to check the register for mistakes. And to make it more stressful and unpleasant, the next customer is breathing down your neck standing next to you and unloading their stuff as the check out line snakes across the store since the cash registers are never fully manned. Please get some decent management! Santa Fe deserves better.
After reading the other comments I would like to comment on the Topeka, KS store. I find the employees, including the cashiers to be quite polite and helpful. Kudos to them!
I have 1 question and a comment.
My question is, Is it true that your Natural Grocers brand Organic Pumpkin doesn’t have any Vitamin A? Libby’s brand Nutrition Facts are almost identical to your brand but they show Vitamin A 200%. Vitamin A is not listed in the Nutrition Facts on your can. If your brand doesn’t have Vitamin A I won’t purchase it any more. That’s one of the main reasons it’s good for you!
My comment is that like a lot of the aging population of the U.S. I am constantly on the lookout for “No Salt Added” Products. I cannot find, and neither can friends who have searched the internet, etc., been able to find a “No Salt Added” Tomato Sauce or Tomato Puree. I can guarantee that if Natural Grocers put out a “No Salt Added” Tomato Sauce, and let the public know about it, you would get shoppers in your stores who had never even been in before! If there’s some reason salt has to be added, like as a preservative, we’d all like to know about it. Thanks, Loyal Customer, Donna
I am ENRAGED by how my 16-year-old daughter was treated by the Natural Grocers cashier minutes ago. (Indian School and 7th Ave in Phoenix) My daughter paid for food with an EBT card and accidentally exceeded the card balance by $12. The cashier was SO disrespectful and degrading in her tone, facial expression, and attitude toward my daughter that my daughter arrived home sobbing and hyperventilating. We have spent a LOT of our own money at this store as well, but JUST because a customer has an EBT card does NOT mean they are less human and less deserving of respect. My daughter has experienced trauma in her short life, and this cashier just ADDED TO IT. How DARE she. I will think twice about giving this company ANY more of my money.
I doubt they see this but I have been commenting on their website and have yet to get a response to multiple complaints and concerns. As a stockholder I am appalled at the horrible customer service. Both on line and in the store. Store personnel don’t acknowledge customers and are unfriendly. They are usually out of sale items so the sales are essentially useless. The npower program is terrible compared to other store’s programs. I doubt I will be shopping here much longer.
I have shopped at the Natural Grocers store in Grand Junction CO ever since it opened. I have gone from shopping there 1-2 times per week to 1-2 times per month, due to poor customer service. The clerks who work on the floor are generally very helpful, polite, and friendly. However, the check-out experience with the cashiers is often unpleasant. Some cashiers are unfriendly and do not smile, greet, or speak to the customers. Others display a generally negative attitude toward everything. Others take out their fatigue and job stress on the customers by being irritable, rude, and impatient. Many cashiers in chain department stores ask their customers to go to the company website and post a review about the customer service they have just received. One solution might be for Natural Grocers to adopt the online review system because the cashiers would probably be motivated to be friendlier and more courteous to customers. I am not the only customer here who thinks the customer service from the cashiers is poor. I basically like your store and would like to shop there more frequently, so please correct this problem before you lose more business. Thank you.
Why doesn’t Natural Grocers immediately institute ….
hiring Mystery Shoppers to visit all stores to report on the level of customer service …. shelf inventory conditions … & anything else Natural Grocers wants a report on !!!!
Corporate should Learn what the customer sees.
Wow, Are the consistent empty shelves in your Sedona AZ store indicative of your closure soon?
Hello,
I’ve been a long time Natural Grocers customer, and am well acquainted with many of the products you carry. I have noticed that you have a small section of fair trade items which varies depending on the store. I am thinking about the Green Mountain, Golden and Kipling stores as those are the ones I usually frequent.
I am a sales representative for a Colorado non profit, Outreach Uganda. We have a strong selection of beautifully handcrafted fair trade items, some of which I think would be a great fit for a Natural Grocers, and which are different than what I see you currently carrying, so there wouldn’t be replication. I am wondering who I would need to contact regarding having someone take a look at a few of the unique items would be appropriate for your stores.
Thanks, and look forward to hearing from you,
Suzanne Martino, Sales Representative
Office Phone:303/683-8450
Mobile: 303/775-0136
I most frequently shop at your Mission store in Mission, KS. It is a smaller store, but is closer to my home. I have been a health food/organic shopper for the last 25 years, over that span in Los Angeles, San Diego, Denver, Houston, and locally in Overland Park, Shawnee and Olathe, KS. I find the produce in the Mission store to be far inferior to the other outlets where I have shopped. I think the warehouse may send inferior product because the store has a smaller footprint. However, the clientele is upscale with economic demographics above the other stores in the region. They have, on occasion, put out signs saying they had to sent all of one type of produce or other back to the warehouse due to this
problem, leaving empty display areas. I
had one female customer tell me she
refuses to buy produce at that store. She
goes out south for produce. I have complained about this numerous times to store management, who are very responsive, but they seem powerless to completely fix the problem with the warehouse. I think the weight of corporate intervention might help. Please do your best to address this problem. I have started going south (Overland Park) for produce variety and quality as well. Thank you.
Greetings,
I would like to comment on the store in Sedona AZ. The staff are consistently restocking and leaving boxes in the aisles on Saturday’s when it is quite busy. It has not been convenient and it is hard to navigate around. Are there other days or hours for this activity?
Thank you for your consideration.
Could you fix this? Trying to sign up {N}power. Using IE 11 —- thanks jr
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We have notified the company via Facebook about the problem with their website. Thanks!
I’m trying to leave a comment by email, but apparently that’s not an option. I also could not connect to the website using Firefox, as it states a security risk for my info.! Further info. states that Natural Grocers security certificate expired early this morning. (March 26th)
Coloradans for Community Rights is the issue committee for a ballot initiative that, if passed, would allow communities to decide on issues like GMO labeling, oil and gas extraction and solar siting, mining, and more.
We seek permission to gather signatures at local Colorado stores, inside or out, as you stipulate.
I seek permission to gather signatures at the Greeley CO, store.
Trader Joe’s will allow us to put a small table near the entrance and interact with customers.
Please reply by February 15th. Thanks.
Greetings to Corporate,
I first discovered Vitamin Cottage Pueblo shortly following my move to Westcliffe Co, a 75 minute drive to VC. Later while shopping in COS I found Natural Grocers.
Firstly, I wan to thank you for your sincere dedication to great customer service and high quality products soled at your Tue Health Food Store. I also commend and congratulate your rapid growth spurt. Now that I have returned to TX, I was able to locate the NG stores in Dallas, although that is a heavy traffic shlep from where I reside in Arlington, Fort Worth area.
I appreciate NG with the greatest respect and have recommended your stores to all my patients, clients and students, not only in TX and CO and also to friends family and others throughout the USA.
I would enjoy an active participation with Natural Grocers, when you decide to open in Arlington or East Fort Worth, TX, as I believe I have much to offer with your company.
Many thanks and blessings to NG’s fabulous company,
naturallybalancedhealth.com
Sarai Susanna Stuart, PhD ND (Naturopath and Nutritionist)