Gary and Mary West founded WATS Marketing of America in 1978. They left the company in 1985 and went on to found West Teleservices with Troy Eaden in 1986.
The company changed its name to West Corporation in 2001.
Today West Corporation provides technology-driven, voice-oriented services through 45 call centers. The company’s subsidiary Intrado handles 911 support, and inbound and outbound call handling is also offered to other clients. Other services include automated and web-based customer care programs, sales management, team selling, lead management, conference call services, and is also a debt collection agency.
West Corporation trades publicly on the NASDAQ under the ticker symbol WSTC, is a member of the Russell 2000, is #787 in the Fortune 1000, has 9,700 employees, and had $2.22 billion in revenue in 2014.
West CorporationGary and Mary West founded WATS Marketing of America in 1978. They left the company in 1985 and went on to found West Teleservices with Troy Eaden in 1986.
The company changed its name to West Corporation in 2001.
Today West Corporation provides technology-driven, voice-oriented services through 45 call centers. The company’s subsidiary Intrado handles 911 support, and inbound and outbound call handling is also offered to other clients. Other services include automated and web-based customer care programs, sales management, team selling, lead management, conference call services, and is also a debt collection agency.
History
West Corporation trades publicly on the NASDAQ under the ticker symbol WSTC, is a member of the Russell 2000, is #787 in the Fortune 1000, has 9,700 employees, and had $2.22 billion in revenue in 2014.