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Synchrony Bank customer complaint desk

Synchrony Bank Financial Corporate Office

Synchrony Financial, sometimes called Synchrony Bank, was founded in 2003 originally as a finance division of General Electric. The original name of the company was GE Capital Retail Finance, which offered consumer financing, credit, and loyalty programs.

Synchrony is the largest provider of private label credit cards in the US. Companies that use Synchrony for their credit cards include Amazon, CheapoAir, Walmart, Lowe’s, and Discount Tire. CareCredit, which is used for elective health care procedures, is also through Synchrony Bank. The company went public on the NYSE in 2014 and is publicly traded under the ticker symbol SYF.

Synchrony Financial has $14.28  billion in revenue in 2018 and employs 16,000 persons. The company agreed to pay $225 million in 2014 for deceptive credit card practices, mostly stemming from add-on charges during telemarketing calls. These add-ons included items such as debt cancellation agreements, for which customers were charged, but were not told that these had been added to their accounts.

In July 2020, representatives from Synchrony Bank stated that when the $600 a week payments end in July for those unemployed due to the coronavirus, credit card payments would go into default. 

In September 2022, Synchrony Bank raised its interest rate to 2.05% on its premium savings plan. 

Synchrony Financial maintains a corporate office in Stamford, Connecticut.

Synchrony Financial

Synchrony Financial, sometimes called Synchrony Bank, was founded in 2003 originally as a finance division of General Electric. The original name of the company was GE Capital Retail Finance, which offered consumer financing, credit, and loyalty programs.

History

Synchrony is the largest provider of private label credit cards in the US. Companies that use Synchrony for their credit cards include Amazon, CheapoAir, Walmart, Lowe’s, and Discount Tire. CareCredit, which is used for elective health care procedures, is also through Synchrony Bank. The company went public on the NYSE in 2014 and is publicly traded under the ticker symbol SYF.

Synchrony Financial has $14.28  billion in revenue in 2018 and employs 16,000 persons. The company agreed to pay $225 million in 2014 for deceptive credit card practices, mostly stemming from add-on charges during telemarketing calls. These add-ons included items such as debt cancellation agreements, for which customers were charged, but were not told that these had been added to their accounts.

In July 2020, representatives from Synchrony Bank stated that when the $600 a week payments end in July for those unemployed due to the coronavirus, credit card payments would go into default. 

In September 2022, Synchrony Bank raised its interest rate to 2.05% on its premium savings plan. 

Synchrony Financial maintains a corporate office in Stamford, Connecticut.

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