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Hugo’s Tacos customer complaints

Hugo’s Tacos Corporate Office

Hugo’s Tacos began as Hugo’s restaurant in West Hollywood, California, in 1980. Tom Kaplan and Richard Brenner decided to open a fast-food type of taco stand that still used Hugo’s original taco recipe.

The first Hugo’s Tacos was located in Studio City, California, and it opened in 2005. There are now three locations, with one in Atwater Village, California, and Woodland Hills, California.

Chef Nabor Diaz Prado used his family recipes and re-created taste memories and traditions, fused with his experiences at, and ideas from, Hugo’s original restaurant. The tacos and other food items have an authentic Mexican flavor that is extremely popular.

Due to the coronavirus pandemic, the company stopped service at tables and offered only to-go orders from customers who wore masks. A few customers, angry that they were refused service due to the lack of a mask, screamed racial-slurs at employees and threw items at them. The restaurant decided that, for the safety of their employees, they would close temporarily.

Hugo’s Tacos reopened about one month later, with employees wearing new shirts stating “No Mask, No Tacos”.

The company maintains a corporate office in Studio City, California.

Hugo's Tacos

Hugo’s Tacos began as Hugo’s restaurant in West Hollywood, California, in 1980. Tom Kaplan and Richard Brenner decided to open a fast-food type of taco stand that still used Hugo’s original taco recipe.

The first Hugo’s Tacos was located in Studio City, California, and it opened in 2005. There are now three locations, with one in Atwater Village, California, and Woodland Hills, California.

Chef Nabor Diaz Prado used his family recipes and re-created taste memories and traditions, fused with his experiences at, and ideas from, Hugo’s original restaurant. The tacos and other food items have an authentic Mexican flavor that is extremely popular.

History

Due to the coronavirus pandemic, the company stopped service at tables and offered only to-go orders from customers who wore masks. A few customers, angry that they were refused service due to the lack of a mask, screamed racial-slurs at employees and threw items at them. The restaurant decided that, for the safety of their employees, they would close temporarily.

Hugo’s Tacos reopened about one month later, with employees wearing new shirts stating “No Mask, No Tacos”.

The company maintains a corporate office in Studio City, California.

Filed Under: Corporate Office, Food, Headquarters, Restaurants Tagged With: Hugo’s Tacos address, Hugo’s Tacos complaint desk, Hugo’s Tacos complaints, Hugo’s Tacos corporate address, Hugo’s Tacos corporate office headquarters, Hugo’s Tacos corporate office phone number, Hugo’s Tacos customer complaints, Hugo’s Tacos headquarters, Hugo’s Tacos home office, Hugo’s Tacos main office, Hugo’s Tacos office address, Hugo’s Tacos office email, Hugo’s Tacos office fax, Hugo’s Tacos office phone, Hugo’s Tacos office phone number

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