Convergys was created as a division of Cincinnati Bell and was spun-off into a publicly-traded independent company in 1998.
Convergys sells customer management and information management products including agent-assisted, self-service, and care software and billing and business support products. Additional products include revenue management, order management, product management, and customer care management.
The company has more than 70 call centers for clients in the financial services, retail, technology, government, healthcare, and communications industries.
Convergys trades publicly on the New York Stock Exchange under the ticker symbol CVG, is a member of the Russell 2000, is #958 in the Fortune 1000, has 125,000 employees, and had $2.99 billion in revenue in 2014.
ConvergysConvergys was created as a division of Cincinnati Bell and was spun-off into a publicly-traded independent company in 1998.
Convergys sells customer management and information management products including agent-assisted, self-service, and care software and billing and business support products. Additional products include revenue management, order management, product management, and customer care management.
The company has more than 70 call centers for clients in the financial services, retail, technology, government, healthcare, and communications industries.
History
Convergys trades publicly on the New York Stock Exchange under the ticker symbol CVG, is a member of the Russell 2000, is #958 in the Fortune 1000, has 125,000 employees, and had $2.99 billion in revenue in 2014.
