Stater Bros. Markets was founded by twin brothers Cleo and Leo Stater when they opened their first Stater Bros. grocery store in San Bernadino County California.
By 1949 Stater Bros operated 12 grocery stores with 225 employees. Ten years later there were 23 stores in operation with 700 employees.
Today Stater Bros. operates more than 165 full-service Stater Bros. Markets in six counties in California, including San Bernadino, Riverside, and Los Angeles counties. The company is currently owned by CEO Jack Brown through La Cadena Investments.
Stater Bros. Markets is #113 on the Forbes list of America’s Largest Private Companies, is #615 in the Fortune 1000, has 16,300 employees, and had $3.95 billion in revenue in 2013.
Stater Bros. MarketsStater Bros. Markets was founded by twin brothers Cleo and Leo Stater when they opened their first Stater Bros. grocery store in San Bernadino County California.
By 1949 Stater Bros operated 12 grocery stores with 225 employees. Ten years later there were 23 stores in operation with 700 employees.
Today Stater Bros. operates more than 165 full-service Stater Bros. Markets in six counties in California, including San Bernadino, Riverside, and Los Angeles counties. The company is currently owned by CEO Jack Brown through La Cadena Investments.
History
Stater Bros. Markets is #113 on the Forbes list of America’s Largest Private Companies, is #615 in the Fortune 1000, has 16,300 employees, and had $3.95 billion in revenue in 2013.
attention corperate office; please check fax machine for printout of ebt transactions for the circled transaction this is the amount owed to me . I never took the grocerys out of the store as a matter of fact George after walking outside tried to force me to take the grocery by wheelingthe cart out to me but because I was so upset at that rude smartass cashier I refused it rolling it back inside the store but I initially refused to take them as I wanted a refund, the damage was done I never deserved that kind of treatment from my family at staters..check the cameras I left the store withno basket and was refused a refund of food stmps by mngr and for 3 hours I stood out front of the store waiting for him to put my stamps back on my card. the innocedent made me so mad I didn’t even come back toil a week later when I was calm I gave my fs card to the security guard who was present when this inncodent accured a week later to take to George so he could put it back on my card ,the security accidently left the store and went home forgetting about my card, While waiting for his return I was arrested for trespassing and went to jail from the store,by George sandaval who said I took my grocerys when he was not even there and had me arrested for waiting for my card sec had so I hope you 87understand this was all due to rotten custumer serv, and it is not the first time with this unproffesional provoking staff innocidents usually they provoke me by attacking me for means of keeping me away from the store proboly because of my sister sttephanie who doesn’t want me to see her or dana wolf orthere from mich and know that I’m on to there slow subtle changes that change the quality of our staters, that is why I’m taking the time to let you knowthats what kills a co and I love my staters and don’t appreciate walking 1 mile to a store in fact I don’t have a car andtherefor would not start crap for no reason I don’t like to walk the extra mile, thank you my message phone is 909889XXXX Dana kennedy/freed sept 9 2019 check e mail for ebt printout.
Been shopping at stater brothers for years. Im very disappointed that some of the stater brothers brand are no longer available at the stores. To be pacific stater brothers flavored coffee creamer and the starter brothers English muffins.
I went to the Stater Brothers store in Hemet located at the corner of Sanderson and Florida yesterday. I purchased a creme puff from the bakery counter, and it looked delicious. When I got home, I put it in the refridgerator, and later last night my husband and I shared it. It was so horrible I had to spit it out! All I could taste was chemicals!!!!! I am appalled that this company uses chemicals in their whipped cream…How on earth can you justify calling this a creme puff when the taste is nothing like whipped creme???? The pastry shell was like cardboard. I can’t believe that the girl at the counter charged me $3.99 for a “Tuxedo Truffle Mousse Cake single”! I didn’t notice that until this am! I mean really, why can’t you use real ingredients to make whipped creme? You just add a little sugar and vanilla to heavy cream, and whip it! Why wouldn’t you send the shells to the store, and let the employees fill them there,with REAL WHIPPED CREME, instead of sending these inedible, horrible, and poisonous (because of all the chemicals put into them!) pretentious desserts? I would be very happy to see Stater Brothers try a more mindful approach to the foods you sell…and in my opinion, I think these should be pulled off the shelf indefinately.
Hello,
I attempted to send this directly to the store manager, Onesimo Vera, but it bounced back due to incorrect email address.
I was at your store (#40, Santa Ana – Grand/Tustin) yesterday afternoon (1/31/2019). There was an error at time of sale, which could have been easily rectified, but was rushed through.
Summary: I had a basket of items which included 4 12-packs of Coca Cola products. The cashier (Reyna) came to the cart the scan them individually. She must have accidentally missed one; I was charged for 3 instead of 4.
After I paid, I was given the receipt at which time I noticed the issue. Since I was only charged for 3, it did not generate the discounted price of $2.99 per 12-pack, if buying 4.
A simple solution would be to ring up the price for 1 with CRV & tax, then multiply 3 to see what I was charged. Then ring up the sale price w CRV & tax times 4 to see what I should have been charged. Then refund me the difference.
Instead the new cashier (Jessica) just took over at Terminal 4. She tried a different method and was quite short with me and refused to explain what she was doing. I’m still not sure why there is a descrepancy in our 2 calculations, but there is. Not by much (only $0.47), but the abrupt reaction and short tone was frustrating.
A full explanation is below. (I have the receipts if necessary). Note: Reyna came back and attempted to fix it at Terminal 3, but she too came up with $6.97 refund.
I don’t want to be “that guy” who freaks out over 47¢, but the issue isn’t the money only, it was the way I was treated. I could be wrong but I don’t see how; a little courtesy goes a long way.
Thank you,
Tim Morner
—————————————
STATER BROS (operators #4 Reyna G & #84 Jessica O)
COCA COLA ERROR 1/31/19 (had 4 packs in cart)
Terminal 4 12:58:19 (Trans 393) Sale & 13:00:09 Refund (Trans 397)
+ 12.00 12 cans
* 0.05 CRV per can (5¢)
—————
+ 0.60 CRV per 12pk
+ 6.49 Full Price Soda (12pk)
+ 0.60 CRV per 12 pk (taxable)
—————
+ 7.09 Subtotal Taxable per 12pk
* 1.0775 plus tax 7.75%
—————
+ 7.64 Soda plus CRV & tax
* 3.00 3 Packs that were “rung up”
—————
+ 22.92 Total charged for three 12pks
+ 2.99 Advertized price if buying 4
+ 0.60 Plus CRV (taxable)
—————
+ 3.59 Sub Total (soda w CRV)
* 1.0775 plus tax (7.75%)
—————
+ 3.87 Price w CRV & tax
+ 3.87 Each 12 pk after all Tax & CRV
* 4.00 Four 12pks
—————
+ 15.48 Price to paid for FOUR 12pks
+ 22.92 Price I paid for 3 12-packs
– 15.48 Price I should paid for 4 12-packs
—————
+ 7.44 Difference
+ 6.97 Amount Refunded (13:00:09, term 4, trans 397)
– 7.44 Amount should’ve been refunded
—————
– 0.47 Amount Shorted
Hi
I am a regular customer and shopper of St Bros. I leave at Loma Linda since 2000 and I always shop at St Bros. Meat ,Fruits and Vegetables are very fresh, and lower price.
Great Customer service, I am very glad that there are several St Bros. around us. Thank you so Much to the Founder ,CEO, Management, and Employees.
any Question Pls call :909965XXXX
I am 81-years old and have a very limited income. Every 3-4 weeks I have enough left to buy a piece of carrot cake. Finally was able to be off oxygen long enough to go for my carrot cake. Per “Corporate” the carrot cake is now from a 2-layer cake totally covered and filled with more frosting than is generally found on an entire cake. I did buy the cake and ended up with a very small, possibly 1 inch square of cake which I had saved for 3-4 weeks to enjoy ($2.99). Being diabetic I will never buy this again from your store. Ralphs is not much further and also has a section in back of the store of day-old bread and baked goods for the income-challenged and also a table with marked down vegetables. If not for that I would never have any fresh vegetables. What happened to you guys? When you opened your store in Orange County in the 1960s I seemed to remember a more customer-friendly place. The store you recently opened is very nice but I just can’t afford you anymore. I only have 400 after paying rent, food, utilities, my prescriptions and other necessities.
I only have $400 left after paying rent to cover my utilities, food, prescriptions and other necessities.
Yesterday I emailed to you an observation I made regarding your new 1 liter bottles of Stater Bros. Extra Virgin Olive Oil. I stated that the batch must be contaminated with inferior oils because the new bottle would not freeze in my refrigerator, as would be normal for 100% olive oil.
Now I must apologize because, having given the new bottle a second day in my refrigerator, the oil has solidified as expected.
I hope I have not caused an uproar at your end.
Ray Robinson
There are SO many great and helpful empkiyees of my local stire #96, Yucca Valley, California. Adam Brown, manager.
Today it was a great helpful employee, Karen G., who helped me get my groceries & dog food cans into my car. She is amazing. I am an ex-state policewoman from back east but can no longer walk very good. #96 Stater Bros. is the ONLY store where I spend my SSI and retirement income. You carry great fresh foods and the best selection of beer and whiskey.
Thanks so much for having such a great organization!
I’d like to commend the manager of the Stater Bros in Oceanside, CA on Mission Ave.
His name is Steve.
I emailed the Stater Bros regarding a product that is currently not being stocked.
Steve called me at home and explained completely what the situation was, and when it should be resolved.
This is NOT the first time I’ve been contacted by Steve and on all occasions, he has been extremely helpful and I certainly appreciate the quick response. I feel he is a responsive manager and I want to commend on him on his personal customer service.
My name is Kevin Barnett Sr
I have lived in riverside CA since 1972 My stator brothers is located on Mary St in riverside I saw them move two or three times since I lived here always in the same lot on mary
I have been faithful in that I only shop at stater bros
I am in Victorville and began shopping at the store on amnesist off of bear valley last night the most embarrassing night of my life
Security came and commanded me to leave store loudly right as I was getting in line in front of the store WHY… HE SAID MGR SAW ME STEALING MINUTES EARLIAR.
MGR CAME OVER AND CONFIRMED THAT HE HAD ME ON TAPE.
KNOWING THAT I HAD PAID AT THE DELI FOR CHIPS AND SANDWICH.. AND HAD MY RECEIPT.. I WAS INFURIATED… BECAUSE I HAD PROOF AND ALSO BECAUSE I KNEW HE WAS LIEING… TWO OTHER MGRS CAME AND APOLOGIZED… BUT MY PAIN PERSIST I had some type of physical event… Practicly had to take a knee just short of calling a ambulance. Store Mr did not offend in any it was the third Mr who just walked away…. After seeing my receipt
this all took awhile to play out causemy receipt was in my pocket and at first I couldn’t find it…. Having security approach me made me desperate to find receipt because he refused to go and ask clerk
If I can’t sue something is wrong.
First I will tell you what happened
and ask you for some type of Consideration
I am a customer of your store in LaGuna Woods. One of my favorite items was your muffins.
You instructed your bakery departments to start adding sugar crystals to the top of my
favorite muffins and I had to stop buying them since I don’t like the extra sugar.
I shopped at your store on Sierra in Riverside and noticed that their store muffins DID NOT have the extra sugar crystals on them.
I do not see any benefit to the change made to my favorite muffins and I am asking Why you did it.
My suggestion is to have the stores make muffins with the sugar crystals and some without.
Thank You
The store in Lancaster has had a problem with outdated and poor produce for some time. I have bought food that had to be thrown away and have even been told by your own personnel that produce had to be sent back to your distribution center because of the poor quality. My money will not be spent at your store unless this problem is addressed. I bought the bing cherries (PLU #4045) and have had to clean out numerous rotten and moldy ones. The avocadoes usually are substandard and your produce man needs to be moved out. He is very apathetic to the complaints and seems to be very lackadasial to preview the stock and throwing it out when it needs to be thrown out.
This morning I’d like to thank the Corporate folks for the fine BUSY store # 173 in Beaumont… An upstanding older gentleman… Gene. A … is a fine upstanding employee and always very willing and helpful as I observe him during my shopping experiences at your store # 173… I almost get the idea he is a leader in his field…
I don’t quite understand the different uniforms each employee wears although I think manager’s wear brown vests ? So it seems he is a bagger ?
I wanted to touch base with you to whom this may concern…
The Meat and Produce Dept. is tops ! in my books…
BTW it was my privilege to started shopping at your store in Buena Park on Lincoln Blvd many decades ago as a young man… I am now close to 69 years old…
Keep up the good work… And bless your employees too…
I realize the cost of shopping has doubled it seems over the years etc
The bagged salad products you carry produced by Taylor Farms are Outstanding ! thanks for offering them…
I realize this is long winded but I wanted to try and clear my mind of the many compliments I have for your efforts in Southern California… Gene. A at Store # 173 in the city Beaumont… stands out in my mind as a great example of a older employee !
One last thing… there are plans that have been approved recently for 3400 more homes over the next decades in Banning on vacant ground… In my books Now is the time to plan accordingly for this increase to get in on the benefits of families to come here in my area… Now… being a financially responsible time to buy property and build ETC. Thanks for your ear… Michael J Hendershot, Beaumont, California
I visit store 114 i haven’t been getting a good service lately the service is been so bad in the afternoon this is my second email so I decide to give the store another chance I been going to this store for over 20 years but since all the new expansion from UCR across the street the store strongly more n more specialty in the afternoon nigh i wait it again 30 mins to be check out only one check Stand open in the meat department out of flat meet again the only answer was the cutter when home at 7 so I’m there at 7:30 so the store is out for 3 1/2 hours left of business so we decide to apart from stater bros. we are never going back to your store again we been having to many issues with stater 114 so the other stater in grand Terrance is to far I’m sorry to say we are going to Ralph it seen that this store haven’t make any improvements on the last two months in the afternoon n nigth I know you only loose one customer but management is really bad at this store I try to talk to Dan weeks before n he seen that he really didn’t care What I have to said really disappoint it from my last email the store n management haven’t done any improvement thank you for thanking the time on reading this email Carlos Munoz 951 756XXXXX
On April 7 I went to state bro to get a vanilla cake (white) that is the only flavor my son will eat it was his 17th birthday- I asked the baker 3x was it a white cake she reassured me YES it was a white cake I paid $22 an left
After dinner we got home cut the cake an it was marble my son would not eat it, the next morning I took the full cake back an said I wanted a white cake an I got a marble cake- the manager said well I couldn’t get my money I needed to spend the $22 dollars then an now at the store I said I can’t I have people waiting in the car can’t I get my money back, he said no, an if I wasn’t going to buy anything then I needed to take the cake with me because they don’t give credit- I said I can’t take the cake with me he said then you have to spend the $22 now-
I got a gift card an left
I will never go to stater bros again an I will make sure everyone I know doesn’t go there anymore
Shame on them-
I moved from Long Beach to Seal Beach Leisure World 14 months ago and the only thing I really miss is Stater Bros Market. I started shopping there when it opened on Spring St at least 25 years ago. Everything is much less at Stater Bros.
There are nearly 9000 people here at Leisure World and I wish you would consider opening another market in this area. There’s a Ralph’s nearby but it’s just not the same! Please, please open one here.