Speedy Cash was founded by three childhood friends in 1997 in Riverside, California.
Speedy Cash offers a variety of financial services: payday loans, title loans, installment loans, lines of credit, check cashing, cash for gold, and pre-paid cards.
The company processes these services through its 230 store locations,as well as online and by phone.
Speedy Cash is a member of the Community Financial Services Association. Speedy Cash is owned by Galt Ventures LLC.
Speedy Cash owns and operates Rapid Cash. Rapid Cash is being sued in a class-action lawsuit in Carson City, Nevada on behalf of 16,000 people. The lawsuit is being handled by the Legal Aid Center of Southern Nevada.
There are numerous reports on complaint and scam websites about consumers paying back loans at many times their value, for example $9,000 on a $2,000 loan.
Speedy CashSpeedy Cash was founded by three childhood friends in 1997 in Riverside, California.
Speedy Cash offers a variety of financial services: payday loans, title loans, installment loans, lines of credit, check cashing, cash for gold, and pre-paid cards.
The company processes these services through its 230 store locations,as well as online and by phone.
History
Speedy Cash is a member of the Community Financial Services Association. Speedy Cash is owned by Galt Ventures LLC.
Speedy Cash owns and operates Rapid Cash. Rapid Cash is being sued in a class-action lawsuit in Carson City, Nevada on behalf of 16,000 people. The lawsuit is being handled by the Legal Aid Center of Southern Nevada.
There are numerous reports on complaint and scam websites about consumers paying back loans at many times their value, for example $9,000 on a $2,000 loan.
I am a owner of 3 different business. I love to play video poker machines in the casino. I don’t want to withdraw my money from my bank account to play, so my wife knows I went into the casino. That’s why I went into Rapids Cash for the loan. I am always paying it back early and on time. This will be my last loan with this company. I have been with Rapids Cash for years. They don’t give respect to their loyal clients. When I went into take out the loan. I give them my driver license and my bank debit card, they still make me to say my address, my phone numbers, and my date of birth. I am staying right in front of them, they get my license. What is the purpose for me to give them my driver license and my bank card, if I have to tell them again my info? The manager and their employees knows who’s I am, and I know who they are when I go in. I also have a active loan while I am trying to get another loan with them. I have to go through this much of trouble every time I need a loan or making a payment, I can give my business somewhere else where I get treated right. They should know their regular clients just like their regular customers know them. Since I am a owner with 3 different business, I don’t like that I have to tell them my address, my phone number, my date of birth every time I came in to make a payment or get a new loan while they have my ID and my bank card. I don’t like other people around me know my info and know what company I own. I am just another customers they don’t care about I will be back or not. Just remember you not the only company out there. It’s hard to build a regular clients and it’s easy to lose one when they walk out.
Hi there, I am currently applying for a loan with them but I am not in the USA I am from South Africa now they are asking to to pay some money. I am trying to confirm this by going in their website but I can’t access their website to obtain contact details. How is that possible are they even still in business?
URGENT RESPONSE NEEDED
FORWARD TO MR MAXWELL OR MR BAKER (TIME IS OF AN ESSENCE)
RE: RAPID CASH STROE 57 322520X WILLIAMS 3266 12/12/75
RAPID CASH 57
REQUEST ALL RELATION FROM AD ASTRA, SPEEDY CASH, RAPID CASH BE REMOVED ASAP
WE ARE SIX YEARS IN THE MAKING OF INVESTIATION BY MULTIPLE AGENCIES INCLUDING NEVADA ATTORNEY GENERAL EX FED INVESTIGATIONS, COMPUTER FORENSIC REPORT KENNETH FRITZELL ATTORNEY. EVIDENCE PROVES WITH CURRENT AND FORMER STAFF OF ILLEGAL ACTIVIES. A VICTIM OF ONE OF THOSE ACTS AS WELL AS A WRITTEN STATEMENT OF A SPANISH SPEAKING CUSTOMER WHO WAS STOLE FROM BY YOUR EMPLOYEE DURING A TRANSACTION
SCENARIO
I APPLIED FOR A LOAN IN 2013 WITH A BANK REPORT THAT SHOWS NO DEPOSIT. I WAS CALLED BY RAPID CASH TO COME MAKE A PAYMENT – WELL WHEN I GOT THERE SHE SAID I RECEIVED THE LOAN ALREADY (LIE) AND IF I DIDN’T PAY SOMETHING I WAS DEFAULT. ASSUMING THE LOAN STILL WAS IN TRANSIT TO THE BANK I MADE AN INTEREST PAYMENT. FUNDS NEVER ARRIVED AT BANK.
AFTER AD ASTRA AND SPEEDY CASH OR RAPID CASH DESTROYING MY CREDIT – MULTIPLE PEOPLE GOT INVOLVED NEVADA ATTORNEY GENERAL, METROPOLITAN POLICE,, KENNETH FRIZZLE ATTORNEY, FORENSIC SCIENCE REPORT
WE NOW HAVE A WRITTEN STATEMENT FROM A ANONYMOUS CURRENT EMPLOYEE THAT EVIDENCE THAT I NEVER RECEIVED THE LOAN AND WAS STOLEN OR MANIPULATED BY THE EMPLOYEE – ANOTHER WITNESS FRATERNIZING WITH MANAGER IS NOW TESTIFYING THAT MANAGEMENT WAS AWARE THIS NOT ONLY OCCURRED TO ME BUT OTHERS. REALLY !!!!!
IMPORTANT !!!!!!!!! THERE IS A 36 PAGE DOCUMENT HERE PREPARED TO BE SENT TO GAYHARDT MAXWELL BAKER ATTORNEY GENERAL MEDIA FRITZELL MULTIPLE PEOPLE.
I WISH TO MOVE ON WITH MY LIFE AND NOT SPEND MONTH IN COURT.
I AM ASKING YOU
PLEASE REMOVE THE ILLEGAL NEGATIVE COLLECTION OFF ALL CREDIT BUREAUS INCLUDING AD ASTRA COLLECTION ASAP
AFTER 11/16/19 IT WILL BE TOO LATE – YOU CAN ONLY TALK TO MY ATTORNEY FRITZELL . I JUST WANT THE LIE IT OFF MY CREDIT REPORT. I DONT CARE ABOUT FRAUD AT STORE 57 OR THE 30+ PAGE COMPLAINT THAT WOULD BLOW YOUR MIND, JUST REMOVE IT FROM MY CREDIT AND IM MOVING ON. PLEASE MAKE A GOOD CHOICE.,
PS. WHO EVER THE MANAGER WAS IN 7/01/2013 WAS COMPLICIT IN ILLEGAL ACTIVITIES – DOCUMENTED BY WITNESS // A PRIVATE INVESTIGATOR WHO HAS ALREADY PROVEN I HAVE PUNITIVE DAMAGES AFTER DESTROYING MY CREDIT FOR OVER 5 YEARS, YOU HAVE ENOUGH ISSUES WITH STORE 57 ….. PLEASE REMOVE THE UNTRUE GARBAGE ON MY CREDIT BY 11/15/19 AFTER 11/15/19 I CANT COMMUNICATE WITH YOU ANYORE.
17 LETTERS SENT TO STORE MANAGER AND 4 DISPUTES BY CREDIT AGENCIES. NO ACTION
THIS MESSAGE WAS SUPPOSE TO BE AN EMAIL TO DOUGLAS MAXWELL NOT POSTED HERE. TIME IS OF AN ESSENCE WHO EVER IS IN CHARGE OF THIS – PRINT IT GET IT TO MAXWELL ASAP !!!!!!!!!!!!
i went to appy for a loan at speedy cash i have direct deposit and the guy kept calling me a liar shame on speddy cash in anaheim on Brookhurts and lincoln st shame shame shame on this compay for calling a customer a lair not right bad company dont trust them. kenneth dahse
On 9/2/2018, I decided to apply for a $5000.00 loan with Speedy cash so I went down to the Speedy Cash in Fullerton, CA to apply. The reason I chose this branch is because over the past 4 years I’ve always been approved for the $5000.00 loan with no problems. Over the past 4 years I received 4 loans for $5000.00 and paid them all off giving me an excellent pay history with them. On 9/2/2018 I applied and was denied for the first time with no credible reason why. My income has gone up, my employment status hasn’t changed, my credit score was higher, and given the fact that I was a past client with a excellent pay history it should have been very easy for me to get the loan but it wasn’t. After confronting the rep. who was helping me she couldn’t give me an answer to why I was denied, so she told me to contact the branch in Kansas, which I did. After contacting them they stated I was denied because I didn’t have a history with them and I replied I’ve taken 4 loans from you guys over a period of 4 years and paid them all off, what you mean I don’t have a history with you, I replied that can’t be the issue. Then she said mentioned length of time my other accounts were established, I said those credit card accounts were all open well before I ever took out my very first Speedy Cash loan and you guys knew it because you ran my credit report every time I got a Speedy Cash loan, so that can’t be the issue. Then she said you have to many consumer finance accounts, I said I don’t have any consumer finance accounts, so what are talking about. I’m in the finance business I know what’s on my credit report and what debt I have and I don’t have a consumer finance account. These people have no idea what they’re approving nor can they give you a credible answer on why your denied. I haven’t obtained any new credit from the last time I obtained a Speedy Cash loan. On top of that the Fullerton office ran my credit report twice in the same day after I told them not to which now dropped my credit score even lower. So let me recap, I applied for a loan with Speedy Cash that approved me 4 times before and denied me today and not give me a strait answer to why I was denied and then they ran my credit report twice in one day which now has dropped my credit score down about 20 points. If this is how they treat all their past clients then I don’t ever want to do business with them again. Bad service, no knowledge of their job, a complete waste of time, and now screwing up my credit with a 20 point loss. Extremely BAD company to work with. Stay away!!!
I am totally agree with you, I am a business owner myself and this company don’t care about their regular or royal clients. I been with them years, and it’s sad to say they ran their customers away to other companies. They makes thousands of dollars from me every year on my loans. I don’t like to go into a company with no respects and no relation with their clients for business. It’s all about PUBLIC RELATIONS when you in a business, and they have none. Try other companies out there, they give me a better interest rate and a lower payment plan. Thank you for pushing me away to your competitors RAPIDS CASH.
You are a sick people, that is!!! Sandra
I’m having to pay back a loan of $2,600. You are making me pay back another $2900!!! Are you crazy??!! HELP!!! I can’t afford this. You are suck people!! Sandra
Your CUSTOMER SERVICE IS TRASH. My name is Michelle. Your customer service reps keep calling asking for ROBERT. IM CLEARLY NOT ROBERT. They call over 9 times a day. I receive at least 7 voicemails a day. I have told all of your reps that I’m a woman and obviously not Robert so STOP calling me. They said they would remove me from the call list but obviously they are too incompetent to do so. Someone better remove me off your call list because I’m definitely escalating this!
IM VERY DISAPPOINTED IN THE WAY THAT SPEEDY CASH WORKS OR THE BAD SERVUCE SPEEDY CASH GAVE ME. IM DEFINITELY NOT GOING TO THIS PLACE EVER AGAIN FIRST OF ALL IF YOU EVER FIND YOURSELF IN FULLERTON CALIFORNIA DONT EVER GO TO THE SPEEDY CASH ON THE CORNER OF RAYMOND AND COMMONWEALTH BECUASE THESE PEOPLE WORKING THERE TODAY 4TH OF JULY ARE VERY RUDE AND THEY CLAIM THAT THE INFORMATION YOU GIVE THEM IS THEIR PROPERTY WICH JUST BECUASE YOU FILL OUT THERE APPLICATION BUT IF THEY CANT VERIFY A CHECK THEN THEY WONT WANT TO CLOSE YOUR ACCOUNT. THEY CLAIM THAT YOUR (customers) INFORMATION IS THERE PROPERTY . NOW TELL ME IS THIS JUST WRONG? I NEED TO HEAR FROM CORPORATE ABOUT THIS.
Got a loan from this company…encouraged by their commercial of having the lowest interest rate of 7% per month. Okay, that being promised…I did a title loan for $1200. on a car that is worth atleast $7000. After all was completed, my contract is as stated…Int 228.245% monthly payment $353.12. I am one for principle…I am going to go through any means necessary to get my contract amended to what they advertised. If a class action suit is warrented…will do. I will have their contracts audited to see WHO go this alledged interest rate….Call me relentless!
My husband and I are wanting to sue due to speedy cash had taken a hand written check and use it to as a electric check to pull money out of our bank account after we gave them our car.. our bank had to change our bank account to keep them from continuing and now they want over 700 dollars when we shouldn’t have to pay after we gave them our car and on top they want more than what we even had got from them in the firat place
i was in touch with a James Morgan and he said i needed to purchase i-tune cards to get my loan and then another i-tune card and another etc., etc., etc. i ended up spending $415 and he wanted more. i finally told him enough was enough and i wanted a refund on all the i-tune cards i purchased. he said it would cost me $50 to get my refund. what kind of business is this? all i know to do is turn this over to the western missouri district attorney!!!! sincerely william mcdowell.
Hi. I’ve got call frm the same person his name was James Morgan he said from the speedy cash. Im so sorry to hear that what happened to you. So do i. I still can’t believe what happened to me too. It just happened to me yesyerday. I spended most of my money i had for stupid itune card, yes for get to loan money. And after i gave him all itune’s info, he asked me to pay more for the insurance for loan cuz he said he just found out that my credit score is still little weak to apporve to let me loan….He knew that was all my money i had, he made me spended all i had. I needed that money for food, for living. But he said that money i paid, will be refundable when i get the loan money. But … i think it was scam. He got me… sooo upsetting and he is going to make me real in trouble in soon. I’ll lose everything. Why can they keep still living somewhere oit whang. !ive in publicthem head up and do whsy you b living somewhere out there…
I had to send this email to speedycash today (02/21/2017):
STOP SENDING ME HARRASSMENT LETTERS with threats of collections.
I WILL SUE YOU FOR REDRESS and other anguishes!!!
I know you are doing this out of retalitory measures from my words here above in previous correspondence and my visit to the Store outlet on Baseline in San Bernardino/ Highland, CA area. I have every right to be upset. Your associates are exteremely unprofessional and offensive, all except the one and only person that finally helped me out from Corporate. Hence my payment schedule currently underway!
I have a payment arrangement as I have mentioned above and you have been deducting payments based on the payment arrangement schedule – on time – each week, with two payments left scheduled for 02/02/2017 and 02/16/2017
Acct # 0094-P-006020922
DO NOT SEND ME ANOTHER HARRASSING LETTER AGAIN!
*Please take note, it’s this experience right here and the two indivuduals listed previous, why I will never do business with you again. Look at my track record. It is perfect. Thanks for your attention! And think twice if you think you can beat my record with your abusive behavior in this matter. Not one apology from anyone.
Very Dissappointed,
Don’t want the loan for 420.00 since would have to pay 2000.00 for 420.00, outrageous amount back. Thanks but no thanks….
I have a loan with Speedy Cash in AZ, I encourage anyone who has a current loan and is making payments to review their contract. They do not disclose information by law that they have to. Such as additional fees, life changing events, changing payment due dates, or refinancing.
This is a breach of contract and against the law I HIGHLY RECOMMEND THAT YOU CHECK YOUR STATES STATUES ON THESE SECONDARY/TITLE LOANS AND COMPARE THEM TO YOUR CONTRACT. YOU MAY BE ENTITLED TO MONIES OWED YOU FOR THIS AS WELL AS RENDERING YOUR CONTRACT NULL AND VOID
It is a shame that this million dollar company will not help you out in your time of need. By saying that I mean, I am a loyal customer who has never missed a payment, and once you deal with a sickness and missing work due to the fact of being sick, they WILL NOT work with you if your unable to make that one payment. Not like I was getting out of the payment, but when you call and ask for your payment to be broken up, THEY CANT DO IT, or when you ask for extra time THEY CANT DO IT, but when its time to collect, they are all over that. Do they not know that loyal customers is what keeps them a float!! smdh. Yes that is my debt, but it makes me sick to my stomach to think how wrong they are doing people who really needed the loans and who are trying to pay on time…. Would I recommend this loan to family or friend?? HELL NO!!
Went into Speedy Cash located in Moreno Valley CA. located on Alessandro Blvd. on 8/18/2016 with a check from a legitimate bank for a server that I had done on line. I sat there for approximately 40 minutes for them so-call verify the check. The wanna be manager came to the window and tells me that the check was fraudulent, and that she was making a copy of my ID and would not be giving me the check back. I asked her if she could call or give me the number she had used for the verification, do that I could see what was going on. She told me “NO” and proceeded to call the police on me. I continued to demand from her my check she did not return it. I have contacted the complaint line and will be contacting Bill Baker tomorrow anyone know of any other avenues that I can pursue. Humiliated was not the word.
I would love to get a civil suit started against them. they are a joke and expect you to pay on this ridicules high loans. I had a loan for 720 they want me to pay back 3,599.14 really. Never again and I tell anybody who thinks they want to go there don’t do IT!
these mfer’s repoed my vehicle sold it for $275, then had the audacity to call me saying that i owed them 1,479.48. my question is why would you sell a vehicle that was worth $4,000.00 for $275 and then look for the client to pay the balance. why would you not try to fix the problem with the client
THIS COMPANY IS A RIP OFF I BORROWED $2400 BEEN ON PAYMENT ARRANGEMENTS FOR 6MONTHS PAID A TITLE IN FULL FRIDAY THE JULY 2,2016 MY TRUCK WAS REPOED DIDNT EVEN KNOW I WAS IN REPO CALL 9TIMES ON JULY 6,2016 AGAIN DIDNT KNOW I WAS IN REPO CANT GET AN ANSWER WENT TO THE STORE TO GET A PRINT OUT BEFORE I CONTACT BBB & MY LOCAL NEWS STATION STILL NO ANSWER THE STORE STATED LEGAL DEPARTMENT NEVER ANSWER THE PHONE I PRAY GOD STEPS IN & STOP LETTING THIS COMPAY ABUSE CUSTOMERS JESUS TAKE OVER
Supervisor called back this company is a rip off I will be telling everyone I know to Never go to Rapid cash
This is the WORST company! I beg everyone to borrow from anywhere but here. An $875 loan – with an interest rate of 279.40% – you read that right. 279.40%. That would take YEARS to pay off and a total of $7,000+
How do you people sleep at night???
I will leave negative reviews at the BBB, Yelp, Google, etc.
On April 15, 2016 I went in to this location to get a payday loan for $200 and a man by the name of Eric was assisting me and during this transaction Eric made an error with the due date and had to redo the contract several times so much so that the store manager who was a woman had to step in and assist him. Eventually, I was able to obtain my loan for $200 and both Eric and I signed the paper work and I left the store. Later on that day while I was at home I received a phone call from Eric stating that he had overpaid me by $200 and that they had me on camera and that they needed me to come into the store. I informed him that I had only received the amount that I had signed for and that I was offended that I was being accused of receiving extra money and that I would not be inconvenienced and put off my weekend plans due to his error and I then asked to speak with a manager and I was told that the manager wasn’t in and that when she returned on Monday that the manager would call me.
According to the loan papers that I had signed on April 15th, my loan was due to be repaid on April 29th, and when I went into the store to repay the loan it was also my intention to take out another loan, however, I was told by Eric that I could not take out another loan because I had received and additional $200 with the original $200 that I had received on April 15th, when I asked to view the tape I was told that they could not allow me to do so because the tapes were confidential even though when Eric called me on April 15th he asked me to come in and view the tape. I continued to speak to Eric in the presence of my friend who witnessed Eric admit that it was his fault that he (allegedly) overpaid me by $200 and that his manager was not in and that she was the only one that could resolve the matter. Eric also admitted that the only contact that they had with me was on April 15th and that he could not explain why no one contacted me regarding this over payment for the last 15 days.
I would like a full apology and explanation for being accused of taking money that I did not receive. I felt embarrassment, harassment, and discrimination due to the fact that I am an African American male who has been accused by customer service representatives who are all Hispanic of allegedly taking money. I am a hard working American who works six days a week and I pay taxes and I am offended that this company employs individuals who engage in discriminatory practices/racists stereotypes.
Hi, i read your review. Call the corporate office, ask to speak to Bill Baker COO -Vice President about your experience. He’s over all speedy cash over the united states. His number is 316 425-1532
I would like to be contacted at 317-650-XXXXX, I have visited store 8026 the past two evenings and have been an almost nightly customer for several years. The past two nights I have made purchases and would be having a friendly conversation with the person who was working. The phone would ring and whomever was watching the security cameras from there remote location said something to the person working about me lottiering. Tonight 1/22 at approximately 1:25 est I had just purchased 2 mountain dews and some Donuts. I was eating my donuts looking at magizines that I possibly would have purchased when this person called again, I’m not sure if it was the same person both nights. If you were to look at the surveillance you can obviously see I’m not scoping the place out and am dressed nicely. I must say I am very offended by this treatment and am going to have to start thinking twice when passing by whether I want to stop or go to a competitor. I would appreciate a phone call to discuss this further.
Thank you,
Andrew Huston
They are very rude people, they dont listen. They keep calling my recycled phone number asking for some one i dont know. I have asked very nicely that they dont call any more, but i get four or five calls a day. The last person i spoke to call me a A** hole, a F**KER . Not very professional at at .
WORST EXPERIENCE EVER! Rude and unprofessional customer service. The agent I spoke to apparently forgot to mute her headset prior to stating “this woman is on my nerves” which I found to be very disrespectful and unprofessional. My overall experience with Speedy Cash has been horrible!! On top of that, they sent an unauthorized ACH on my account after the account was paid in full which tied up my money and affecting my other financial obligations. I WILL turn SpeedyCash into Better Business Bureau as well as do all that i can to advise people not to do business with them.
Bill Baker is COO Vice President over speedy cash. His number is 316 425-1532 call him and let him know about your concern.
This is the worst company ever. I was lied to several times. A woman by the name of Tabitha denied me speaking with her superior and was very rude and disruptive. I could not get a word in. The customer service experience was more of an argument than trying to resolve an issue. Jim Ackerman then got on the phone and stated that he was part owner of the company and refusing to pull up the recorded phone call from myself and Tabitha’s conversation. Tabitha is in the title department and Jim is a senior project lead who stated that he was the boss of Tabitha, which he was Not! This is a very unprofessional company and I wouldn’t advise anyone to do business with speedy cash because if your not happy with a customer service representative then there’s nothing that will be done about it!
i would like to say I have had a very pleasant experience at the local speedycash. I live close to Chattanooga Tn. The staff at that store were very helpful and kind to me when I didn’t understand the process. I will continue to use them and send my friends there as well.
you are the worst company ever you need to be reported to the better business bureau you do not help your customers you take our money you are the worst company ever. I will never use this company again and will never recommend to friends EVER!!!!
I WILL turn SpeedyCash into Better Business Bureau as well as do all that i can to advise people not to do business with them.
they are trying to steal over $500.00 from me Gary mills saying I never paid them off and this was in 30th and plum in Hutchinson kansas
THIS IS THE WORST EXPERINCE THAT I’VE EVER HAD IN MY LIFE!!! THE WORST CUSTOMER SERVICE I HAVE EXPERIENCED . I work in customer service and sales and I have never been treated this badly and have never had to deal with such incompetence with such a large or small company in ever. I’ve been on the phone for an hour and a half and have been called a liar and told that I have missed payments when I have made sure to pay every last cent of what was owed on my account. I have been bounced back and forth from 6 different people in the span of this hour and a half and am currently still on the line with these “CORPORATE customer service rep’s” and still have not obtained the answers or resolutions that im looking for. Any where that I am able to leave a negative review about your company, I will leave a review. Better Business Bureau Yelp anything that I can find I will leave a review. And at the end of this all I have been promised a phone call back from multiple Speedy Cash Employee’s and the only call I recieved back was to tell me I owe $12.49….. THIS WAS JUST ABSURD!!!!!
I have never taken a loan out with speedy cash and on my credit report it stats I took a 1282.00 dollar loan. Nobody will help me fix the problem. It brought my credit score way down
Call Bill Baker COO Vice President over speedy cash 316 425-1532
I made arrangements with Kai on March 6, 2014 to pay final payment of $204 on March 21, 2014 on April 7, 2014 they took out another 107 out my account on April 7. When I called several times they had done nothing but gave the run around.