ShopRite was founded in 1946 when a group of New Jersey grocers complained to a Del Monte representative that they were having a difficult time getting reasonable wholesale prices. The rep suggested that they form a co-op. Seven of the grocers did and launched what was originally called Wakefern Foods. The name was changed to ShopRite in 1951.
When other markets were offering green stamps or blue stamps, Shoprite decided to cut their prices by 10% instead. This move proved to be very successful. By 1961, ShopRite had more than 70 members and more than $100 million in annual sales.
Today, the company has locations in 6 states and is the largest food retailer in New Jersey and New York. In 2015, the company acquired 13 A&P locations after the company filed for bankruptcy.
Shoprite is so popular that even Kate Middleton’s mother visited a store while in the USA.
ShopRite was founded in 1946 when a group of New Jersey grocers complained to a Del Monte representative that they were having a difficult time getting reasonable wholesale prices. The rep suggested that they form a co-op. Seven of the grocers did and launched what was originally called Wakefern Foods. The name was changed to ShopRite in 1951.
When other markets were offering green stamps or blue stamps, Shoprite decided to cut their prices by 10% instead. This move proved to be very successful. By 1961, ShopRite had more than 70 members and more than $100 million in annual sales.
History
Today, the company has locations in 6 states and is the largest food retailer in New Jersey and New York. In 2015, the company acquired 13 A&P locations after the company filed for bankruptcy.
Shoprite is so popular that even Kate Middleton’s mother visited a store while in the USA.
ShopRight will soon be sued for almost causing my death from potential internal bleeding for selling the sausage from the company Brand Fratelli Beretta. The metal that was supposed to be wrapped around the top of the sausage was placed INSIDE the sausage by a defective machine. It caused hairline cracks in expensive implants, drowns and bridges. Had I swallowed this small metal pointed objesct it would have gone through my digestive system cutting and making holes in my intestines which I could have died from internal bleeding.Their USA CEO Mr. Simone, has calously ignored my emails, and phone message to discuss this issue.
The Monticello NY location appears to be a very old, and very “run-down” store, and it has a persistent and pervasive odor of mold throughout this store, and a general sense of “uncleanliness”, and many of the produce items seem to have mold growing on them.
I don’t think it’s any one employee’s responsibility to try and figure out how to fix this problem especially since it is really a lack of cleanliness throughout the entire store!
I believe that this is a “corporate problem”!
I just feel like overall, the store is really dirty, and rather unclean in really deep areas and in so many ways…
I also feel like the Monticello Store desperately NEEDS A COMPLETE MAKEOVER and that probably should have happened 10 years ago!!!
I believe that this would contribute in a huge way to not just an overall improvement in cleanliness throughout the store but also greatly affect the whole general ‘disposition’ and overall morale of the employees that go to work at this location!
And also for the patrons who go there to spend their money!
I think that ‘maintaining a store’s appearance’ contributes to incredible improvements on so many levels just like a domino effect going in the right direction!
I believe greatly that doing a “remodel” will probably ‘win back lost customers’ because it demonstrates that “the company cares” about all of its stores, even the small rural ones…
And if the chain itself doesn’t care about this location then why should patrons or employees respect it.
I personally go to shop at places that I feel are clean, well kept and maintained
and ones that make me feel good while I’m there.
My last words in my commentary…
“If the company doesn’t respect the community it serves it is sending the wrong message!”
Something seriously needs to be done about management in shop rite #39 in Lake Arthur,LA! The turnover rate in 1 year is 25 +employees! Obviously there is a problem there that needs immediate attention, not everyone just walks out for nothing!
Please come to Florida, the food stores here are too small and expensive!
The one in Moscow Pennsylvania, the manager is a racist. Treats customers like their a problem. I had bought a pack of 5 avocados and told the cashier I had noticed it open and if she would credit me for that. She told manager, immediately I noticed the lady’s attitude making it out like she couldn’t do it. She did give me the discount after all that but wasn’t helpful or nice at all! I left there feeling worst. I’m from New Jersey and I love ShopRite but the ShopRite of Daleville Covington Township, PA the worst! The lady needs to go or it going to get ugly.I will be getting names and taking it further because I really didn’t appreciate that with my 4 year old and 4 month baby, that’s no damn why to treat a customer!
Way*
You cannot browse the ShopRite website unless you register and signup. You can’t look at a flyer or even see if they carry a product unless you give them an email and signup.
Forget it. I am not shopping there.
ShopRite is a decent ShopRite but the one in Morristown ,Sparta is much more nicer anyway night Employee name Jason Aaron zaloshinsky date of birth 02.26.1988 with hazel eyes white a few months ago we went on vacation to Florida ,and he told his supervisor that he was going away on Fri so he didn’t have to work that day when he known he was actually going on vacation to Florida Saturday the next day Even place a lock on the door of my mother ,and father’s house without telling his mother that he did that so now his mother can’t even get into the house his has a long history of calling his mother naughty names ,and his mother was just going to the house to pick up his brother who has cancer since 2016 belonging . Not to mention I was blame and treated like I was nothing not to long ago but those animals in my former building now your treating just as badly not to mention locking my mother out ,and stoping her from getting my belonging was wrong ,and disheartening so you go a head ,and be piss off at me gross some balls . You wonder why I yelled at you earlier and all all those things to you . Just remember I have cancer ,and my was crying tonight . He lives in my parents home he doesn’t pay any rent in top of that he locked his own mother out of the home refuses to change it or give her a new set he responded by saying I needed to protect my invested ,and she tells me that she isn’t well enough to get the court system involved.
You cannot browse the ShopRite website unless you register and signup?? That’s RIDICULOUS! Whoever decided on that should be FIRED! You can’t even email Shoprite unless you register!!
I live in Lacey township, As a senior disabled Veteran I can’t believe you don’t have senior hours. Now you expect me to wait in a line to get in to your store, with no chairs for us. You did away with your circular and make us go on line, where you have up to an hour wait.
It’s time to look at you dilemma and get a qualified person to run the show, bad, bad, I will post this on my Facebook for friends and family to read.
Sent to ShopRite.com let them know how you feel….
CA wants to say:
Since this horrible crisis COVID-19 Virus…….I have been using Shoprite From Home…..I just want to thank the driver who brings us our deliveries….. His name is Hamin Jones of Shoprite S.I N.Y Richmond and Forest Ave……..With the high volume of deliveries he is doing during this crisis……he always is courteous, organized, never misses a product, and always has a smile. His manager should give him a raise for the hard work he is doing for all of us…..At such a stressful time like now…….he is a “Front Line Hero” . Thank You Hamin.
The ShopRite in Liberty, NY, is allowing seniors and the otherwise disadvantaged to shop by themselves from 6:30 am to 7:30 am. A nice idea, in theory, but it means that these folks have to drive in the dark, traverse a darkened parking lot and hurry to get their shopping done and checked out in the time allowed. Why not allow them (us—I’m a senior, too), one day a week, or even half a day a week, instead?
I think it is 6-7 am. Surely you jest? That is too early for me. Today, after shopping at the Liberty Shoprite, I have these complaints: 1) Today is the last day for senior discounts, AND the prices of several items I buy regularly has gone up. 2) No employee I saw, neither people stocking shelves not cashiers, were wearing gloves. The kid behind the register said “I wore them at first, but then I got tired of them”. In the Brooklyn Whole Foods, they are letting people in 10 at a time and handing out gloves at the door. Senior shopping tip: the new supermarket in North Liberty seems to sanitize the rolling counter after each purchase and they give 5% discounts every day to seniors. Better watch your step, Shoprite.
I learned last night, on Facebook, of all places, that an employee at the Liberty store has been diagnosed with COVID-19. It was since verified by 3 different employees that this is indeed true. How many people, both customers and coworkers, has this employee come in contact with? What steps have been taken to do a complete sanitization of the store? Why did we have to learn of this on social media? The credibility of the management and executive staff has effectively been flushed down the toilet. Shoprite could have gone public with the information as soon as they knew, but instead, taking a page from the Communist Chinese government, they decided to do all they could to keep it a secret. I can only imagine the business you have lost because of this. I can confidently say that I, my family, and all those that I can encourage to do so, will be taking our business elsewhere, permanently.
THAT IS EXACTLY MY SITUATION. I HAVE A STIPULATION ON MY LICENSE THAT I CAN’T DRIVE AT NIGHT. I HAD CATARRACT SURGERY IN EACH EYE AND THE BRIGHT LED LIGHTS BLIND ME. I AM NOT STEADY ON MY FEET AND IF IT IS CROWDED I CAN EASILY BE KNOCKED OVER.
1. Shoprite needs to place a limit on items people are hoarding (toilet paper, paper towels, disinfectants, etc.).
2. Set a specific time for elderly people to shop. It is too stressful for an older person to shop among so many people.
3. I have receiving many e-mails from different companies regarding the Corona Virus explaining what they are doing in this crisis. Shoprite needs to do this too.
I would like to recognize two employees of ShopRite at Roosevelt Blvd. I am closer to another store but I choose this one. First , is Dawn in customer service area. She goes above and beyond to assist all customers. Dawn is professional, courteous and very helpful. If I have a problem I always hope Dawn is the one to help me. Dawn deserves special recognition. Also Bryon who is courteous and helpful. He greets every customer with a smile, hello and asks if they need a cart. Bryon is extremely patient when assisting
customers loading their groceries into their cars. Not just sometimes but always! I believe Bryon as well as Dawn should be rewarded for the excellent service they provide, They are truly valuable employees of ShopRite. Enough so I drive further just to shop at ShopRite of Roosevelt Blvd.
ShopRite in Thornwood, NY (store 276) has always been a place that I loved to shop , however after today I will no longer be giving them my business . I placed a large order for the deli due to a work related event . I was patiently waiting for over 10 minutes before anyone even asked to help me . When I finally did get help, a guy named Chris told me he will help me to place my order in the cart . During this time another woman came to the counter ,which he helped as well, due to her picking up a large party order also. After helping her Chris told me that he has to walk me up to the front to pay ( I mentioned that I have other items to pick up) I nicely ask why I can not bring the order with me? He then states it is store policy when you buy a large order from the deli that the customer is assisted to the front end to pay .However I just watched Chris give another customer (Caucasian) her large order from the deli with no escort . At this point I’m highly offended because this is insinuating that I’m going to steal the order, as the only difference is I am a African American Women . I then asked Chris why the other woman was able to take her order but I cannot? He then states because she said “ she has it and doesn’t need help “ now I’m really upset because I never asked for assistance nor help to the front . In a situation like this if this was truly the policy he would’ve helped that customer to the front and told me to come back once I got my other items to help me. At this time I tell Chris that he can take the order to the front and I will get my other items and I am honestly livid and highly embarrassed . When I get to the customer service desk where Cindy, who was very sweet, asked me if I needed assistance. However the situation is out of her hands and I asked for a manager, that she then calls 5 times while I wait for over 15minutes. The manager at the time Jose Galeano never shows up. I now go to the line next to customer service (register 3) to pay. As I’m checking out, still no store manager, Cindy then calls another 2 times over the loud speak for a manager, and by this time Cindy has apologized for the actions of her manager not showing when they have been called 7 times. I kindly thanked her for her services as I wait another 3 minutes and still no manager . Now I’m not one to over react and make a big fuss, but somethings are just wrong . Things like this should not happen to any customer who spends their well earned money. I have shopped at this store for close to 4 years and never had an issue. ShopRite I am extremely disappointed about this situation . That was terrible customer service by Chris the man at the deli as well as the store manager . I am disgusted at the racial aspect behind it as well. My money is just as green as anyone elses. YOU HAVE LOST A CUSTOMER .
Hello,
I hope I am writing the right person. I am writing because you have a potentially serious situation at your Lumberton, NJ store and I suspect in other stores as well. This store is storing/displaying the distilled water right next to the chemicals Specifically, next to the pesticides!
I have worked in the environmental field for over 30 years. One thing we know in this field is that you never ever store any water-based consumable liquid near chemicals. You may not think people consume distilled water, but they do. It is used by some people for pharmacological purposes. Some people give it to their pets. Make no mistake about it, people do consume this water.
I noticed this problem at this store in the past, and the management corrected it fairly quickly. On Friday October 25th at approximately 10:45 a.m. I spoke to two managers about the current issue. Each of them made it very clear that it was not their responsibility, but they would try to do something. Your store is selling potentially dangerous water to the public, so I think all of management and Shop Rite Corporation as a whole bears responsibility!
I do not expect you to take my word on this situation alone. I suggest you check with your corporate environmental coordinator, and see what he/she thinks. Ask your head pharmacist. My recommendation is that you immediately remove all water-based consumable liquids from aisles where chemicals are stored.
I hope you address this problem soon. Please contact me if you have further questions or comments.
Bret Reburn
609-261-XXXX
I have shopped at Shop Rite for over forty years. My store is located in Bordentown, NJ. The checkout clerks don’t want to bag groceries anymore. I ask for paper and they make the bags waiting for me to bag my own groceries. I have arthritis and cannot bag, when I tell them that they have a frustrated sigh. It is not my job to bag my own groceries. I have a job and bagging is not it. I have mentioned this to the store manager, he listened and then watches as this practice continues. If for some reason your store thinks that I should bag my own groceries then I will say goodbye and shop elsewhere.
Sicklerville Manager Wayne, The worst, Pharmacy just as bad. Shopped there
for Years. Never Again
I have shopped at ShopRite for over a year now ever sense my husband and I moved to New Jersey. We both are legally blind and have a hard enough time finding items. I went in this morning to get a few items and some meds at the pharmacy. I got in line at the express check out and when it was my turn to check out, instead of the cashier pushing the button on the large screen the announce the register I suppose to go to to check out, the cashier saids next. I stood there because I did not know where the voice was coming from. So she said it again but louder. When I walked up to where the voice was coming from I ask her why did she not push the button to annoyance the register number. She proceeded to argue. I tried to explain that my husband and I do not see as well as she does and waving to us does not do any good because we cannot see you for a distance. I spoke to a manager for all the good that it will do. I do not understand that you have the technology and the accessibility and why don’t you train your cashiers to use it. I know this is an ADA issue and concern. I see a lot of elderly and people that don’t see well. Cashier as well as other staff need to be trained to and know how to use these devices.
Who encourages (DIRECTS?) the cashiers in your stores to shakedown the customers for their remaining change on a grocery order? I have witnessed this countless times. I have called the better business bureau and directed further inquiries to legal council. Aside from being unethical this can’t be legal. Newsday was sent a letter as well. This comes from a store that won’t give customers a bag and employs some of the nastiest people in the customer service field.Stop and Shop is getting more crowded. No-doubt from the influx of unhappy ShopRite customers.
ShopRite Ark Road Mt. Laurel. NJ
I was in the checkout line behind an elderly Caucasian man when he said to the cashier. “this country is in bad shape and will only get worse if the Democrats wins”. And he continued, “all the Democrats want is a free handout”. At which time the cashier (Diana) stated, “I agree with you, they come over here and get free everything”. Diana went on to say that people should be jailed because they do not show respect for Trump. I observed this exchange and as a 69-year-old retired African American educator, I was appalled. The male customer certainly had a right to voice his opinion but what concerns me is that the cashier, who was working, carried on a conversation that was offensive in front of paying customers. There was an Asian American woman in line behind me and witnessed the conversation who was just as appalled.
When I reached the checkout counter, I told the cashier that as a customer, I was shocked that she would make such a statement while working. Additionally. I stated that I have been a Democrat all my life and have never received anything free. I have never lived in subsidized housing and have never received food stamps. Diana replied, “that I should be happy that Trump was sent by God to straighten out this country”. I responded to Diana by saying that my Christian beliefs taught me that Jesus is the only man sent by God.
After purchasing my grocery, I voiced a concern with store manager, Mark. Mark respectfully listened to my complaint and stated, “I will speak to her”.
It concerns me greatly that a cashier, employed by your company can be so openly disrespectful and bigoted.
Sarah W.
I live in Wilmington and shop at the Brandywine store. I’m not sure it Kenny still owns this store.but the customer service has really went down hill.not at the customer service desk but with your front end team.seems like as soon as they get a title they think they can speak to you any way.a few months ago Tina followed out of the store and started taking items from my cart.when I went to talk to the manager.he laughed and said she screams at me to.well I’m not sure what that kind of work environment is about but I didn’t even get a apology.And today another front end team leader spoke to my cashier like I wasn’t even there and was so rude because she had to come and put in a coupon and when it didn’t process correctly and the young lady had to call her back.from across the store she screamed what!!!does she have anther coupon ? I worked in customer service all my life and customer service is not in play at this store. I suggest that secert shoppers are sent in to address this policy’s and correct the lack of customer respect.
Yesterday 7/5/19 I purchased 1 lb of cooked Shrimp for $ 8.99 and went home to eat them after a few I started tasting Ammonia thought it was my imagination after 10 shrimp I went upstairs and I started to feel weird , took my pressure it was middle Range then Pain hit my stomach it bloated up extensively with sever pain under Rip cage Called for EMS was transported to ER. They informed me of severe Food poison and Allergic reaction, tremors, double Vision, difficulty swallowing fuzzy tongue..was put on meds and IV ..Benadryl, went into store on CT Ave in Norwalk asked for Front end manager explained to him wahat happened His Reply was and So what do you want me to do?? Really Second time I got Food poisoning there.Please call me 203 515 XXXX
Carmel NY Shoprite has a habit of charging higher prices for certain items. If I view the weekly circular online, prices can be lower than what the store is actually charging. If I approach the service desk, they will charge the lower price.
ShopRite in Pearl River has rotten food every weekend I go there somebody needs to check out the produce department the meat department in the fish department. Guaranteed something rotten in every department time to MoveOn to A&P
ShopRite is the only grocer in our region that carries diet AND non-caffeinated iced tea. They sell it in both plain and orange-tea flavor. Other stores sell one or the other, most don’t even sell non-caffeinated ice tea at all. I am very grateful that ShopRite considers all dietary needs. I drive right by 3 grocery stores just to go to ShopRite.
Fraudulent activity–Shop Rite mgmt.–to justify “Self Serve Check Out”
Wilm DE Shop Rite installed SELF SERVE check out, to supplement full service check out lines.
FRAUD: today, I observed ALL SELF SERVE lines being “MANNED” by employees—while your regular full serve check out lines were closed and machines turned off.
FALSE POSITIVE = FRAUD: management needs the “SELF SERVE” machines to look very busy—today—all 4 self serve lines HAD CASHIERS, but the computers don’t know that = that’s fraudulent
When I asked the store manager why they were falsifying their own numbers, she confirmed the store had DIRECT ORDERS to close the full serve check out lines, and put their staff on the “Self serve” to inflate the number of people using the self serve lines——-FRAUDULENT BUSINESS PRACTICES. The management of Shop Rite making these decisions is UNETHICAL and lacks basic business integrity. Self Serve check out lines ELIMINATE JOBS. Self Serve lines promote “petty theft” (10 items scanned, 1 does not get scanned) Come on Shop Rite—CUSTOMER SERVICE 101—self service is NOT good customer service. Today, Brandywine Shop Rite: FAILURE
My family lived our whole life in N.J. and always shopped at Shop Rite. Both my sister and I have been shopping since 1971 and I continue to do so. My sister moved to Florida in August 2018. She is having a difficulty adapting. She needs to buy some items in Publix, some in Winn Dixie, some in Save-A-Lot and she hates it! My request: PLEASE OPEN A SHOP RITE NEAR LARGO, FLORIDA.
Thank you.
Very disappointed in Shop Rite’s new coupon policy. You can no longer use paper coupons combined with a digital one. Saving money is important to all families, including seniors.. We now have Super Walmart (not my favorite), but many items are much cheaper there. Your new policy doesn’t seem to be customer friendly.
I found out today, much to my disappointment, that Shoprite has discontinued their own brand of Bran Flakes. Now, to the Shoprite Corporate gurus, this isn’t a big deal. When I told my husband, who has eaten Shoprite brand BranFlakes for literally YEARS, it is a big deal. Why in the world would Shoprite decide to discontinue one of its most popular products? What’s the matter, not enough profit?!
Come on, Shoprite. Get your Corporate guru heads out of your butts! Customers want Shoprite brand BranFlakes!!!!!!!
The store mangers at the shop rite store ate so mean the the customer. They do not cook the food right always mean not nice ay all always say they dont have food or they out all the time they not friendly very mean.always out of food and dont cook it wright help this store to many people shop here all day long goo location help this place
I am extremely angry that there are 2 stores in central new jersey that have decided to no longer accept returns of perishable items. their comment was that they are losing more money by allowing these kind of items to be returned than they are making. ARE YOU FOR REAL??????????I have no clue the exact amount that shop rite makes every day but there is NO WAY that they are getting y returns of perishable items every day that it is cutting into their profits!!!! and the second thing that these two stores are doing is not accepting returns of an item if it has been purchased after 30 days. are kidding me???? so if u buy 10 cans of ravioli and it has been longer than 30 days they will not give you a refund or the ability to exchange.. I THINK THAT SHOP RITE IS GETTING TOO BIG FOR THEIR BRITCHES!!!! if there was another store in the same location/proximity I would be darn sure I would NOT be shopping at either one of these two shop rites. and I bet there are A LOT OF people who feel the same way but are stuck going there.
My SON recently got a position at the Shoprite in Aberdeen, Maryland. After his orientation at the Forest Hill he showed up for work at the Aberdeen location where a man answered the door ( he worked overnight there) and said to him Look the new Fag is here. My son immediately left the store and called HR and was told there was nothing they could do about it because he was no longer re-hire-able because he did not finish his shift, What the hell kind of sh*t is that! He was the victim of harassment and you wanted him to finish his f-ing shift….. I WILL NEVER shop at that place AGAIN! Andy Klein would be ashamed!
WOW! I am shocked to here that this sort of thing goes on without any repercussion! And instead, they punish the victim, isn’t that what they call “victim shaming”?
Happened 5 minutes ago. Your big yellow delivery truck, just went down a ONE WAY street so he could then cut diagonally through the parking lot. Almost hit another driver. This was at the Massapequa NY location. ?
Due to the recent changes in services offered at garwood New Jersey store, I will be most of my regular shopping elsewhere.
The store is five minutes from my house and I have been doing all of my shopping there for several years. I always liked shopping at that convenient store but now I have to shop the isles for my groceries, then I have to scan them and then I have to bag them and pay for it, so actually I’m taking an employee‘s place. The regular isles with cashiers are either closed or there’s only a few open with the long lines. I I will be telling all my friends I hope your cutback in service to try and save money costs you more in lost business AND customers. Finding new customers is way harder than keeping the ones you have. It’s all about illuminating jobs and giving less service so glad I have an Acme nearby.
Can the bakery make the conversation donuts filled with Peanut Butter in place of raspberry, and the strawberry to Boston Crème ? The other ones sound good. I would like to pick 2 dozen up next week. What day are you putting them out to buy ? Can you e-mail me about this request ? Thank you very much…. Susan Arcuri.
Due to the recent cut back in services offered at your Medford Nj 08055 store, I will be taking most of my regular shopping elsewhere.
The store is 1 mi from my house and I have been doing all of my shopping there for several years. I am REALLY ANGRY that you stoop to such measures. I always liked shopping at that convenient store but now I feel an adversarial relationship with shoprite instead of a good one. I will be telling all my friends too in hopes of impacting your business. I hope your cutback in service to try and save money costs you more in lost business AND customers. Finding new customers is way harder than keeping the ones you have. You are stupid. Pennywise/pound foolish you idiots!! and Have a nice day.
Your managers at Dover store on Route 46 need to act like adults and not speak about their conquering women in front of women or young women (daughter and wife). There was an older man and a Latino man with orange tight shirt. I have asked all my friends to go to Stop and Shop instead to receive the appropriate services and conduct by adults managing your store. Their conversation was graphic and inappropriate. They were also making remarks towards a gentlemen who may have looked different than them. These actions should not be express at all by administrators. Please provide them with the appropriate training on their behavior while at work and tolerance.
Martin
I purchased ground beef today Dec 23, 2018 which said it was ground on the 23rd. I had purchased sausage from another market and had browned in pan I added half of the ground beef when I noticed it was brownish/grey on the inside. I was reluctant to serve to guests at xmas dinner ( especially kids). I returned to store and they did replace the ground beef but not the sausage because I didn’t purchase it there – although the carry the same brand. I had to toss because the two had been combined in the pan. Now it was only $5.71 but that’s not really the point the store in my opinion should have replaced the sausage as well. So I am looking to you for a refund or credit to that I can replace at your store.m I would have had to toss is the ground beef wasn’t bad. Interestingly enough the replaced ground beef had a sticker that said it was freshly ground on the 24th but was replaced on the 23rd – so how old was my original purchase really ? Looking forward to your response.
I have been going to Shoprite of Perth Amboy since it opened up in the early 90s. Today I decided that I will NEVER step foot in there again. After a long shopping trip I was stopped by a lowlife security officer that clearly had nothing better to do and said “there were unpaid items” with me. I was confused so I went in that small room where I told gave him my bag and receipt. He proceeded to go through my bag to find nothing and feeling stupid wen to the camera monitors and started scrolling back and back and back again until he found something to his satisfaction. He zoomed in to show me where an item in my cart had fallen on top of my purse but not in my purse. I was like “ok and?” He proceeded to show me another aisle I was in where the same thing happened and I moved the item to another area in the cart. Let me just say I do not keep my purse on the top where children normally sit, I always have my bag inside the cart with groceries. So when this happened I put my coupon book over my bag to block it from happening again. I was fuming at this point to say the least. When he asked where the face creams were I told him to check with the cashier because I had given them to her along with other items I decided I didn’t want. After about 30 seconds he returned with my receipt and said “you right.” Damn sure I’m f*&%$# right! For this imbecile and his minion to stop me and accuse me of shoplifting at Shoprite of all places, I lost my mind. The audacity….I go there damn near every week, I have kids and half of my students work there. I have never stolen anything a day in my life. I did not receive an apology just the acknowledgment that I was in fact right. The embarrassment of it all was enough for me. I will never go there again and I hope no one has to go through that BS. Get it together Shoprite of Perth Amboy. You’re pathetic!
WE PURCHASED TWO 32 OZ.PACKAGES OF SHOPRITE SAUERKRAUT VAT CURED CODE NUMBER 291061681 AND MY WIFE MADE A FAVORITE, WITH SAUERKRAUT/POTATOES /MEAT /BEANS/AND TOMATO/AND YOUR KRAUT SPOILED THE ENTIRE DINNERPOT/AS IT HAS WAY TO MUCH PRESERVATIVES. AND BURNS YOUR TONGUE, WHEN JUST TASTING IT STRAIGHT FROM PKG.WE ARE CONSTANT CUSTOMERS AT THE TALLMAN/ SUFFERN N.Y.SHOPRITE . CHECK MY WIFE’S SHOPRITE CARD NUMBER IS# 4 71072 53309 1 AND MY CARD NUMBER IS# 4 80583 28421 7 FOR LAST WEEKS PURCHASES.pLEASE CHECK OUT YOUR PRODUCT FOR YOURSELF’S AND REIMBURSE THE LOSS.
THANK YOU.ELI TEITELBAUM/55 FRANCIS PL. MONSEY N.Y. 10952
msq35@ verizon.net
Why did you remove my favorite milk from your shelves…..Byrne Hollow Farms………?
Last week there were 3 gallons of near outdated milk and when I went there today Oct. 11th
they. were completely gone………..Why?
Just as soon as I get to enjoy a product you remove it!
PS: I shop at the ShopRite in Montgomery,NJ
I am an employee and need to contact someone that can help me with an issue regarding my pay rate on my paystubs. Please advise as soon as possible.
Thank you,
Fabien Leon
I have been shopping at the Shoprite on route 32 in Newburgh, NY from the day it opened I thought I would post my comments here in the hope would be properly passed on. Probably my best shopping experience at Shoprite or any other grocery chain for that matter. I don’t know if the young woman cashier with the name tag Whitney took note I was having some physical issues, or if she is just always that efficient and considerate. She took such great care in packing my some and asked with each parcel if it was packed so I could easily handle it..I will be sure to look for her in the future.. I speak from a my experience of a number of years in management. It was my good fortune to have encountered Whitney, and it’s your good fortune to have her in your emploty
Hi to the Corporate,
The store in Patchogue LI NY 11772, is not up to American Standards!!!
Please check the Produce and Fish, and other Dep’t out, I don’t think the management in the Patchogue store is doing the job? if you need more informant please contact me by email and I will talk by email…..Thank you!!
I live in Budd Lake, NJ. Hackettstown, Netcong, and Flanders all have a shoprites. I would love a closer shoprite there is an empty store with 56,000 sq feet that I belive Weiss moved out of. The supermarket has been long gone. I know we all would shop here if you opened a new Shoprite here, in this possibly new location. Netcong is too small and all others are father then I would like to drive. Please consider this idea! Thank you.
My mistake it was an A&P at the above site that closed down…also we have a big community with a lot of families that would shop at a Shoprite , at a closer location! Thank you.
For at least the last 8 visits at your New Paltz store when I’ve purchased raw meat products, I’ve noticed holes torn in the packages. This wasn’t present when I placed them in the cart as I’m very careful when I scan the packages. I always stay with my cart and never leave it unattended. Tonight I called the manager and alerted him to my experiences when I got home and found my 80% ground beef package torn on the lower left corner and as well as the middle left side. According to my receipt it was 08/27/18 08:08pm 280 3 301 Op111. The manager was made aware of these references.
I have been a loyal Shoprite patron for several decades. Lived in Western Massachusetts for 63 years and shopped in Enfield, CT. 3 years ago I moved to Central NY and there are no stores in the area. When I go back home I shop in Enfield. However, recently have stopped in Colonie NY and Albany NY. On August 3rd I stopped in Albany NY on my way home from a vacation in Maine. I had transferred $9 in downtime dollars to my card, they were to expire on August 4th. The $9 did not come off my order. I sent an email with all the information the next day. No reply. On Monday I spoke to someone in customer service, again explaining the problem. She was going to kick it up to someone in Downtime Dollars who would call me back. Nobody has. I am very disappointed in the lack of response. Downtime dollars has had a lot of problems. The only option left is to send something through the mail but I hate to lose my store receipt and copy of the printout for the downtime dollars showing the transfer and expiration. And pretty sure I would get no response.
Passaic, NJ shop right needs to learn how to check there security, becasue earlier today my mother was accused of shoplifting in the store when she she paid for her belongings and had the recites to show for it. They had three plain clothed police officers come down on get abs she’s a 62 year old lady. I’m how with my baby who was born a few months ago and she’s calling me crying on the phone because for the matter and she has a heart condition.
An the fact that they are about to arreste her and the head cashier had to validate for my mother when everyone in the store was accusing her of the matter. My mother has two valid bank cards on her and cash where she had no issues using them. We go there at times when were in the area many years, and at times she’d go there since its close to her job on the way home. She was wrongfully accused of the matter when they never double checked the cameras but sent someone out to drag her back in the store and with everything bagged still. Like the emotional distress on her heart is badb enough but to go as far as wanting to arrest her I don’t condul and don’t think repomading them for such actions is valid as there head cashier wants and I am going to look into farther legal actions for the false accusement of my 62 yr old mother when they say the recite and her innocence
Dear ShopRite:
I use your home delivery service…wish I could say I am happy with it, but that would be a Trumpian sized lie. Fact is, in a year of availing myself to the service, I am still waiting to have ONE ORDER arrive without some kind of an issue…today another perfect example of the imperfections I as a faithful shopper have to endure.
These problems individually are problem enough, but when the problems are persistent, it becomes more than just an irritant. When the order is screwed up, as a patron, as a shopper and user of the service, my life gets complicated in not a good way. First, you realize the problem…today the issue was two missing items (Clorox and 20 rolls of Scotts Toilet Paper) that I was charged for, two items I need.
I call the store to speak to the manager…who was both condescending, and uppidity, making it clear she did not like my attitude, felt I was being unreasonable, and questioned my truthfulness when I pointed out that so far not one of my orders was delivered EXACTLY as I ordered. After a lengthly discussion, a call to the driver she informs me that she would have the missing items delivered within about 90 minutes…that was a 2PM.
It’s now 4:30, and I have now spent from 1-4:30 waiting for my order to be completed. As a user of the service, I don’t mind waiting from say 11-1 or 1-3 for my order, but when Shot Rite mistakes cause me to have to waiting around for an hour, two even three, that in my mind is UNACEPTABLE. When I pay $21 in fees for home delivery, do not think it unreasonable to expect my order to be correct, and TIMELY DELIVERED…so far in a year that has not happened. Wrong items, missing items, or deliveries sometimes over an hour late is unacceptable…store staff getting uppidity because I call and complain when my order is incorrect is unacceptable. Sitting here almost 3 hours after my original order was delivered waiting for the driver to get back with my missing items is unacceptable.
Please stop giving false lip service to customer issues, and take the necessary steps needed to get this program right. Your mistakes over one year have caused me to loss over a dozen hours of my time to trying to correct an on going littany of MISTAKES.
I want to know how to complete a job application for the Freemansburg Ave. Bethlehem ,Pa. store. Either for a bagger, produce, or bakery. Also, I would like a circular mailed to my residence every week. Can you please e-mail me and let me know how to apply for the job there? Thank you. I’ll be waiting for an answer.
To Whom It May Concern,
I went to the grand opening of the new Shoprite on Bruckner Blvd., Bronx, NY. This store is highly needed in this community, and it is a great asset. As l have been a Shoprite shopper for over thirty years, and l frequent the Yonkers and Scarsdale stores, l was taken quite aback at the checkout line at this location. I had to get on a long line as associates navigated shoppers to check out counters that mimicked being at a store like Best Buy. This process clogged up the aisle where the bread and other items are. This is not fair for shoppers that have to wait on one checkout line as well as those who continue to shop as now there is a domino effect of frustration. This took away the happiness and anticipation l had when l entered the store, and until this changes, l will not be going back to this location. Others complained as well, so l hope they followed through with their complaints as well. Needless to say, this never would have been a thought to do at the locations l currently shop at. I hope this changes soon, l hope someone listens. Respectfully submitted.
I would like to provide you with a very good compliment for Joanne Hanna , the floral manager in the Aberdeen , N.J. store. I have ordered many floral arrangements from her and I have always been very pleased with her work. She is a real asset to your store at this location. I have recommended her to many of my friends and relatives. I hope she is there for many years to come.
What have you done to the Shop Rite app? It won’t even allow me to install it, and the old version will not allow me to load any eCoupons. Then when I go to investigate, I see others complaining of the exact same thing, and pages upon pages of one star reviews. I was about to drop by the Montague, NJ store to pick up groceries for the next week, but now I will be going to Price Chopper, and Wal-Mart instead. They’re both closer, and apparently care more about their customers than Shop-Rite does. It’s kind of sleazy to disseminate weekly sales circulars via the US Postal Service touting eCoupons and savings which are impossible to cash in on. You should be ashamed of yourselves.
I parked my car to go in and buy a few things and when i cane out it was white paint on my car . By the way it looked i could tell i was sideswiped. I don’t think it was bad and that it was just paint. I took wet napkins and wiped it off only to see scratches. I went and spoke to someone to review surveillance cameras so i could see what happened. A guy came out and talked to me only to say that where i parked he wasn’t able to see anything. He said due to the cameras showing distance and the cart holder blocking the view it was nothing he could do. I then stated my car was on the property and he said the best thing to do is do a police report and have them send it to my insurance company. I should’nt have to pay for the scratches to be removed or report it to my insurance company and my insurance goes up. How do you have cameras where you’re supposed to be watching the area but can’t see the whole area. I have pictures showing the car with the paint on it and without. I can send the pictures so someone can pay to get the scratches removed.
I’ve been meaning to reach out to Corporate for a while now and quite frankly as a corporate Senior VP I find it frightening that the executives emails @ wakefern are not readily available to all. I have been a customer of the Bedford Hills store for 30 years now and every week I’m astonished that Corporate does not see the potential of this location.
Bedford Hills is among the richest areas anywhere and Corporate has just let this location go,
The store needs to be completely gutted(ceilings removed & sprayed) floor tiles removed and concrete below polished, a first or 2nd story Cafe or Beer garden ETC!! So much can be done to make this store a better shopping experience while taking advantage of an area that can clearly afford to buy the best.
Executives profit handsomely from making decisions that greatly improve the bottom lines of their Companies and here is a great opportunity to make a real difference and also have a location to be proud of. I’m done complaining and sadly will do most of my shopping at other markets until Bedford Hills is remodeled.
I hope this info does not fall on deaf ears
Paul
I was wondering if you are permitted to use a Digital coupon from your shop rite app and a paper manufacturer from the news paper together? I have always done this for years and now they say its policy not to use both? Has this changed recently? This is one of the reasons you have so many customers because you normally allow that.
Please let me know the policy please.
My prescriptions starting 2015 with my new HORIZON INSURANCE were never processed.
I recently found out that I was paying full generic PRICE. I was told that was my COPAY.
Actually my COPAY was ZERO. I presented my insurance card more than once.Again told
that was my COPAY. I have been using Shoprite drugstore for many years. I went to the
store on Feb 10 2018 to correct the problem and was told I never gave them my card.TOTALLY not true. For some reason the person I believed to be named Patti just didn’t do her job. It appears she would rather me pay over processing through my insurance. I want all my money to be refunded back.
Anita Ellzey
732-470-XXXXX
To whom it may concern…. I have been in line and the cashier closed the line telling me she was closed and didn’t take me, I had to go to another line. I was in line before she closed it. Also I have wanted to use my drugstore points at the check out to be told the don’t know how to do it or they don’t know anything about the drugstore points. Are the cashiers not being trained on this or not? If not they should be and if so they’re not taking the time to do if for the customers. The market I’m referring to is located in The Parkside Plaza. The Shop Rite drugstore of Parkside 1575 No. 52nd St. Suite 400 Ea. Philadelphia, Pa 19131 Can someone check into training of ALL the CASHIERS. Thank you.
Today 12/4/2017 I went in this store to purchase some pomegranates along with pineapples. Yesterday (12/3) I saw that the pomegranates were small and the code on them was 3140 at $0.99 each. Also, these were almost rotting, squishy and you could tell was the reason they were so cheap. Today I went to this store and saw four of these same pomegranates is the bin along with some LARGER ones. The entire bin noted the pomegranates were $2.99. Since they four and the huge ones were different in size and they were showing different numbers on them, I took the four out of the bin to purchase thinking they were perhaps $0.99 each because they were CLEARLY SMALLER. The cashier charged me $8.79 for FOUR SMALL Pomegranates so I noted to him that that’s impossible because I understand the bigger ones would be $2.99 each but not these. The manager and another lady came to me and told me it didn’t matter that EACH pomegranates regardless of their size was $2.99. I questioned this and showed them the differences and not her nor the manager sought to understand nor cared. They customer attitude was lacking because it was clear they wanted me to simply accept and stop talking. The four small pomegranates I had were almost rotting because they were soft but YET THIS LADY AND THE MANAGER KEPT TELLING WITH CLEAR SIZE DIFFERENCES that they were each $2.99. I have been shopping at your store all this time but this experience has left me truly upset and calling this unfair. I took pictures of the pomegranates to show size differences- I don’t believe you would be so unfair to your customers. Both pomegranates had different numbers on them, plus the price of the smaller ones were $0.99 each, why didn’t ALL OF THEM SPORT THE SAME NUMBER IF THE CASE WAS THAT THEY WOULD BE THE SANE PRICE? I’m TRULY DISPLEASED with the Non Customer service given me at this location. They did not try to explain nor try to convince me to buy the product only that I had to pay $2.99 each for either the small rotted ones or the big ones- truly unfair. This is clearly price manipulation and gouging. this should change in your store, I will contact consumer affairs for Connecticut to report this incident.
Trying to use the 10.00 coupon of 75.00 and some stores in Connecticut decline to use this coupon they tell me it has to be after the other coupons are taken off. I feel that this is not fair and it does not say that on the coupon could you please correct the coupon before someone really gets pissed off and throws everything in the store off the counter. I have seen some mean a**es that have done that. I am an extreme couponer and depend on the extras to help me save money.
I’ve had it with your store in Patchogue, NY!! Sunday October 29,2017 my husband visited your store. As he tried to walk into your store, there was a line of cars blocking the fire zone and the pedestrian cross walk, because it was raining.. When he came out of the store 40 minutes later, the same cars were still blocking the fire zone and the pedestrian cross walk. My husband went inside to complain to the manager about this dangerous situation, to no avail. He left the store again and confronted the “gentleman” blocking the pedestrian cross walk, the man got out of his car and wanted to fight with my husband. One of your store managers came out of the store and yelled at my husband and said nothing to all the cars lined up in front of the store!!!! I’ve had to contact you a few years ago about the way the store was kept unclean, especially the fact that they were selling rotting fruits and vegetables, with fruit flies by the hundreds! I am starting a campaign to make as many people in my neighborhood aware of just what kind of store you are running in Patchogue, NY! I hope this store eventually has to be closed down!!!
I buy your 6 ounce fruit on bottom low fat yogurt. You might change how it’s made. By blending the fruits. With the yogurt. Mixing them causes a mess especially if,a child does it. I know this could cost more to do this but would be easier than mixing and causing a mess. This is a suggestive idea only.
I AM WRITING IN REGARD TO THE SHOPRITE IN NORTH BRUNSWICK,….THIS IS ABT A MANAGER NAMED “LINDA” FOR HER TO BE A MANAGER, SHE IS THE MOST RUDE, DISRESPECTFUL PERSON I HAVE EVER SEEM WORKING AROUND PEOPLE. SHE IS RUDE (AND OTHER PEOPLE WHO IN A MANAGER POSITION), BUT SHE NOT ONLY ARE RUDE TO CUSTOMERS, BUT TO HER EMPLOYESS. I KNOW FOR A FACT THAT YOU ARE NOT REPRIMAND A EMPLOYEE IN THE MANNER IN WHICH SHE DID. SHE REFUSED TO SPEAK TO HER IN PRIVACY AS THE EMPLOYEE REQUESTED AS WELL IN FRONT OF OTHER CUSTOMERS!!! SHE HAD SPOKEN AND BECAME A LITTLE BIT OUT OF HER POSITION IN FORGETTING SHE IS A MANAGER, AND HOW TO CONDUCTHERSELF, ALTHO SHE IS 20, HER MOTHER HAD TO INTERCEPT( JMIND YOU HER MOTHER IS SICK AND ON TREATMENT, SO IMAGE WHAT SHE FELT WHEN SHE RECEIVED THIS CALLN HER HAD TO COME OUT AFTER SHE SPOKE TO ANOTHER LINDA WHO IS THE NIGHT MANAGER, SHE ISNT THE ONE WHO WAS RUDE, ITS THE OTHER LINDA) BECAUSE HER DAUGHTER WAS UPSET AMD CONSISTENTLY BEING SPOKEN TO WITH NO RESPECT, AND MANY OTHE EMPLOYEES HAVE HAD THE SAME ISSUE WITH THIS SAME MANAGER. THEY HAVE LIED, AND WONT CHANGE HER HOURS, KEEP TELLING HER SHE WILL THIS WEEK, THIS SHOPRITE IS A DISGUSTING MESS. THEY DIDNT EVEN SEEM CONCERNED ABT IT, AND WHEN THE MOTHER WANTED TO SPEAK TO HER, LINDA, THEY PAGED HER AND SHE NEVER ANSWERED AND SHE WAS STILL THERE, BUT SENT OTHERS. SHE IS A NASTY, DISRESPECTFUL INDIVIDUAL AND JUST LIKE SHE WAS RUDE TO THE YOUNG LADY JAMIRA, SHE NEEDS TO BE ADDRESSED IMMEDIATELY!!! THEY ARE TOO OFTEN TOO RUDE TO CUSTOMERS AND THEIR WORKERS, PARTICULARY LINDA!! THEY ARENT BUSINESS AT ALL. THE MANAGER LINDA NEEDS TO BE ADDRESSED AND TO BE DEALT WTH ACCORDINGLY. YOU DO NOT SPEAK, OR TREAT YOUR EMPLOYESS IN THE MANNER IN WHICH SHE DO. SHE IS VERY, VERY INCONSISDERATE, RUDE, AND IF YOUR PLACING A PERSON LIKE HER AS A MANAGER, YOU WILLCONTINUE TO GET REPORTS ABT HER.SHE NEEDS LEARN HOW TO BRIDLE HER TONGUE WHILE AT A WORK PLACE, LEARN TO PULL PEOPLE IN PRIVACY TO TAKE CARE OF ANY SITUATION, AND SHE OWES THAT YOUNG LADY AN APOLOG. PLS TELL ME THIS IS NOT WHAT SHOPRITE ALLOWS TO MANAGE THEIR STORES. SHE NEEDS TO READVICED ON APPROPIATE MANAGEMENT AND HOW TO SPEAK TO EMPLOYESS, WHICH BY THE WAY, WHY PPL ARE QUITING THIS JOB, A FACT!! I HOPE THAT THIS IS NOT JUST PASSED BY AND THAT SHE IS HANDLED, AND THAT EMPLOYEE THAT SHE DEGRADED IN FRONT OF CUSTOMERS RECEIVES AN APOLOGY. HER NAME IS JAMIRA, AND THE SHOPRITE IN NORTH BRUNSWICK, LOOKING FORWARD TO A RESPONSE. THANK YOU.
Hello, Shoprite Management.
Good Morning,
My name is Ali M Farooqi, I am 40 years old and I have 15 years experience in the field of finance.
I work as a cashier at veteran road Staten Island New York. I request for call out and manager directly fired without any complaint. The manager is very rude with employees and does not have managerial skills for manager level.
In cashier department, old ladies are so biased and also very rude and insulting new employees. They give me very hard time, and so biased.
HR department makes a contract with me 20 hours a week but I always get 12 hours a week. I already discussed this issue with HR department. Per day my salary was $44, and I was spending to reach on job $23.
I appreciated new teens; a name is Nocalie, Bobby, and specially Criss. They give me training and they are friendly in working time.
I don’t know how to contact with Union. Therefore I am writing here.
If anyone union person wants to contact me. My cell no is 516-717-XXXXX.
Thanks & Regards
I used to buy WestSoy organic unsweetened soymilk at the Poughkeepsie branch when it was $2.49. Then it went up to $2.79, but so had Stop & Shop’s. It has stayed at that price at S&S. Today I was the local Shoprite and noticed that the soymilk I used to buy there has now skyrocketed to $2.99! Forget it.! I also used to buy Shoprite’s rice cakes there, but over the past few months they too went WAY up in price. So forget THAT. And this is true of so many, many items at that pathetic store. I can see why I rarely shop there anymore.
A little while ago I called the Customer Service Dept. at the store and asked to speak with the manager. She of course had to know “why.” So I ranted on about how the prices had gone up so high (others have mentioned this too), and she said only the Assistant Manager was there. I agreed to talk with him/her, knowing I probably wouldn’t. After waiting 6 or 7 minutes, I hung up. Like I’m sure they hoped I would do.
I have been a shop rite customer for years, but no more will I patronize your store. Went to SR in first state Plaza wilmington De to pick up chicken for dinner in the fast food area how discusting it was . The service is horrible I had to find someone to assist me and of course I was greeted with attitude.. your store is dirty and discusting with poor management..
Hello,
I wanted to know if Shoprite would please come and open a store in the Ironbound section of Newark. There is one opening in Newark but not close as many here walk or take transportation.We literally only have Seabras a Portuguese grocery store it isn’t bad but definetly does not offer what Shop right can. A few of us had been talking about how a Shop rite would do so well here because of its great prices and they have everything. Please, I hope this can happen so many would be happy in the Ironbound section of Newark .
Thank you
I am the commercial manager of City Agri traders fro import and export (fruit & vege.)
and i am looking to set meeting with the concerning persons (in unite states) during the coming weeks (as i will be in NJ for 3 weeks) to discuss how can i supply your shops by my fresh fruit and vege. products.
Waiting your soonest reply
I don’t get the circular or any super coupons to my new address 72 Clinton avenue new Haven Ct. I shop here weekly and love my super coupons can you tell me how to receive them again thank you
they would not give me 3.00 cash back on my grocery bill like I requested shoprite Farmington ave Bristol ct spoke to front desk– why do they risk losing customer over 3.00? spent thousands over past 30 years there shopped 7-11-17 thank you
Kudos to the staff and customers at Pennington ShopRite on July 1st when a child was temporarily separated from the family, Several staff members immediately went to the doors and some went through the parking lot searching. Others went up and down the aisles until the child was located, completely unaware of the panic. THANKS to all for the great community effort! It takes a village to find a wandering child. I shop regularly at this location and I am proud of the way my friends handled the situation.
I am writing to inform you of an unacceptable experience I had at The Fresh Grocer of Progress Plaza located at 1501 N. Broad Street Philadelphia, PA 19122 on Wednesday, June 21, 2017 at 6:27 p.m.
On the date of my visit there were two female employees working the hot food station, Theresa and another young lady. I am unable to identify the female employee involved in this interaction as she was not wearing a name tag on her appareal for me to properly identify her. The young lady was African American with several tattoos down each of her forearms and appeared to be approximately 17-22 years old.
The young lady spent several moments with her back turned playing on her cell phone in plain view of myself and two other patrons waiting to be helped. I am certain of the employee’s actions after observing the white cell phone charger plugged into the outlet immediately to the left of where she was standing. It was not until the gentleman behind me asked Theresa if she was working alone that the female employee turned around to acknowledge our presence. The young lady was very dismissive of the gentleman’s inquiry and gave a snarky response that she was in fact working. My only critique of Theresa was that she missed an opportunity to demonstrate her leadership skills by not gently alerting her peer that there were customers waiting.
I requested a manager to inform someone of my experience and was greeted by an African American gentleman, who also was not wearing identification. The manager listened to my concern and stated he did not know the young lady I was referring to. As we both walked towards the hot food counter an African American male employee was standing at the pizza counter, customer facing, talking on his cell phone. I pointed out not only the gentleman’s behavior but also the female employee involved in my interaction. The manager verbally acknowledged this behavior was unacceptable however I did not perceive any urgency in his wanting to address the employees.
I am a resident of the community and have been a loyal customer of your Progress Plaza Fresh Grocer location since its inception. I am appalled at the level of unprofessionalism demonstrated by your employees and will continue to pursue this matter until this behavior has been addressed.
Thank you in advance for your attention to my concerns.
Employees are very rude and unprofessional. An employee maybe Sharon was her name started talking about customers saying if customers thought a fruit bowl was that cheap then they are on drugs. She proceeded to laugh about it not knowing that my father had just thought the same thing a few minutes prior. I requested to see a manager and instead of the employee giving a sincere apology she claimed she was just making a funny joke and stormed off saying to fire her if it was that big of a deal. Her manager then defended her saying she has a lot going on; I did not know that was an excuse to talk bad about customers and it did not seem like she was going through a lot when she was laughing about it . Drugs are not a joke but the employee was making it one. very very unhappy experience.
I mentioned this twice before n nothing has been done yet, why are your organic can foods not bpa free ? anyone thats really only eating organic food should no can should be bpa free the lining in the cans are not healty …
Thank you julieann calandrino
It started i think the sat before easter my mom does couponing and were from maryland and we shop at the one in newark delware and they tell us we got to have the sales paper that has maryland on it so they can double are coupons. My mom and dad both have maryland licenses and we showed them and they wouldnt double them all the other time we have no problems with it. then on April 30 2017 my mom goes their again and we get in line they tell us we can only have four of the same coupons during a transactions which everytime we went their they always did it then we had to do another transaction so we can get half off so we had to dig threw are bags to get half of the stuff out so they can ring it up again its like everytime we go there we have a problem i never seen my mom so stress out waiting in a half hour line in a store and some of the coupons we had they still couldnt use them. Never had this problem with any store at all
I have been shopping at shop-rite ave I Brooklyn for the last 20 years. Everything was fine until Mr. Casey was transfered. Now the fish dept. is terrible the produce dept. is terrible and the produce dept as well. Something needs to be done. What a shame that this store fell apart the way it did.
I want to share my daughter ( Josephina’s) experience as an employer at Shoprite down in South Philadelphia, the one that’s located on 330 W Oregon Avenue.
A worker by the name of Shakeena Prescott who works at the front end, was very ignorant and prejudice. My daughter had an issue with another co-worker and Shakeena ( who is my daughters boss) tells her while she is upset that she needs help and that she couldn’t come back to work until she dyes her hair a regular color. My daughter was already upset and her boss insults her making her more upset, making her feel even WORSE. How I would handle this situation if I were manager is to call a meeting if something came to my attention concerning two co-workers not getting along but Shakeena doesn’t. She dismisses my daughter from work and insults her on top of her feeling upset because of an issue that could have been handle in an appropriate manner. I was so indignant and furious, I went up there because my daughter called me from work to tell me what happened. I see that this employer (Shakeena) has no respect for her own employees especially those who are in a lower position. Shakeena Prescott isn’t professional and shows very poor social skills. Her conduct and character towards employees is a disgrace especially towards my daughter. She has mistreated my daughter twice before in the past and I didn’t say anything but I had enough now. I’m speaking up about it. If EVER THERE IS A PROBLEM WITH COLLEAGUES, you handle it in a proper professional manner, not making the person feel worse. It is discrimination and damaging to a persons self esteem. Shakeena Prescott needs to be corrected because she is wrong.
I have always shopped at West Long Branches location . I have never had any problems only when i started to get treated differently when i had my children i couldn’t work fulltime due to some health issues ! I then went on wic because my income decreased. Its a women’s n children’s nutritional supplement program . Now this is the 2nd time i have been humilated in line from the front end lead supervisor first time was a young girl in her 20s n i just let it go. Tonight i grabbed the wrong bread and extra large eggs due to my wic list of approved foods not being updated from wic . The front end supervisor Ricardo appx 7pm on feb 26 on the line for 20 items or less got very disrespectful to me infront of everyone. The cashier told me my bread n eggs werent going though i said can someone kindly get it for me so i dont pick up the wrong one again i am 6months and 2 wks pregnant i have hard time with getting short of breath . running to both ends of the store would get my breathing to act up . ricardo responded to me ” This is the only time i will do it !” Then he said u have the wrong bread as well as ur eggs he took the eggs came back with the correct approved ones which were large no extra large . He snatched the bread i originally put in my cart n walked away fast n i said to the cashier ishe gonna get the right one for me ? He then came back and said to me this is the right one walked away n lean back and pointed at me and said oh and your welcome!!!!! ‘ very degarding and humiliated like i was a dirt bag n didnt deserve help . My blood pressure was high when i returned home n had stomach pains again im 6 months n 2 wks preg . your front end supervisor acted in a unprofessional childish manner to a customer. He doesnt deserve his job after doing this to a pregnant woman asking for assistance because i needed help due to my breathing getting short of breath and not knowing which one to get instead of educating me n showing me the paper of approved items he was rude and arrogant and shouldnt be in customer service. I am a medical assistant and EMT.b if he fell on his face n i had to help him i have no choice then to respond to my duties . I Will follow up on this matter! I reported to Carlos the evening shift manager and he was a joke blowing his breath on the phone until i mention a friend of mine who married into the sakers family . Your company shouldnt run proper only when someone threatens to take action !
Shop rite needs to be shut down now
Shop rite of Woodbridge needs to be shut down
ShopRite of Woodbridge has been treating people very bad, The store manager has been treated people like crap, and no one is doing anything about it, Steve is the store manager and he’s very rude to customers and his employees also, the superior Greg from Maintenance supervisor curses at people, and like I said no one is doing anything about it, please we need help really fast, please, all Managers at shoprite of Woodbridge hurts people, I have been working for shop rite for a year and they take advantage Of me, The store took my rights away, some employees are very sick right now, please help us before it’s too late, thank you for understanding, please help us