RISE Credit is an online lender offering unsecured installment loans and lines of credit to non-prime borrowers.
The company is a product of Elevate Credit Inc., a company that facilitates loans for people with lower credit scores.
Elevate’s current generation of product offerings was launched in 2013.
In 2014, Elevate was spun off from Think Finance, Inc., a technology licensing platform and lender. Elevate was incorporated in Delaware in January 2014.
On April 6, 2017, the parent company went public on the New York Stock Exchange under the symbol “ELVT”. On April 11, 2017, Elevate completed its initial public offering as the underwriters exercised their option to purchase additional shares. The aggregate net proceeds received by the company from were approximately $80.2 million.
In June 2017, RISE announced that it will now offer lines of credit to non-prime consumers in Kansas. The company currently operates in 16 states.
Headquarters for RISE are located in Fort Worth, Texas.
Rise Credit
RISE Credit is an online lender offering unsecured installment loans and lines of credit to non-prime borrowers.
The company is a product of Elevate Credit Inc., a company that facilitates loans for people with lower credit scores.
History
Elevate’s current generation of product offerings was launched in 2013.
In 2014, Elevate was spun off from Think Finance, Inc., a technology licensing platform and lender. Elevate was incorporated in Delaware in January 2014.
On April 6, 2017, the parent company went public on the New York Stock Exchange under the symbol “ELVT”. On April 11, 2017, Elevate completed its initial public offering as the underwriters exercised their option to purchase additional shares. The aggregate net proceeds received by the company from were approximately $80.2 million.
In June 2017, RISE announced that it will now offer lines of credit to non-prime consumers in Kansas. The company currently operates in 16 states.
Headquarters for RISE are located in Fort Worth, Texas.
Mr Rees: I have allready paid you more than I borrowed. I am a combat disabled veteran who has over $3400 in direct deposits permonth with only two more payments to pay off the loan. Istupidly borrowed another loan from Balance Credit and I would like to renew my loan with you and pay them off. That way I will drop from $700 per month fr 2 more months and extend my payments to you where you get xamount more profit for more months. Please contact me!
Randall Broussard
I LAMENT YOUR SITUATION BUT IT IS NOT MY PROBLEM. DONT BE STUPID WITH YOUR MONEY GTE A JOB!!!!!!!!!!!!!!!
Ken Rees – How dare you say he has to get a job. You have no right to say that to him. You dont know his situation on why he is disabled veteran, and if that is how you treat your customer. You DO NOT NEED TO BE IN CUSTOMER SERVICE.
I see where your employees bad attitudes come from. The saying shit does roll down hill is so true in this case. You and your employees need to take several classes on how to treat people and what is the definition of customer service, cause your company DOES NOT HAVE IT.
Great company, expensive but great
My 3 loans went very well, i was able to pay them off sooner , saving me hundreds in interest fee
I recently retired from my job, which I was getting paid bi-weekly. I had no problems in the past paying rise 2 loans back. But now that I am on a fixed income, the company won’t allow me to adjust my payments to once a month. I can not pay them every two weeks because I have other bills to pay also. I think that the company should take things such as retirement under consideration to make it easier on the person attempting to repay the loan without affecting their credit.
DO NOT USE THIS COMPANY. I PAID OFF MY LOAN AND 2 MONTHS LATER THEY TOOK OUT A PAYMENT, THEY WILL NOT REFUND MY MONEY UNTIL I SEND THEM A 30 DAY BANK STATEMENT. ALL I GET IS “ITS OUR STRICT POLICY TO GET A FULL 30 DAY POLICY”. ITS A SCAM, THEY HAVE VERY BAD REVIEWS WITH THE BETTER BUSINESS BUREAU, I WISH I WOULD HAVE RESEARCHED THIS COMPANY BEFORE I DECIDED TO USE THEM. NEVER AGAIN!
I am so jaded I suspicious that every thing I do is false platform given for people to vent feel better and what is the chance this has the chance I do as getting a call back. The answer calling several times a day just to doXXXXent. I have strange and rife with absolute ignorance explained by multiple people I would love for you hear how this loan.A highlight of this presentation is the miracles this loan will to broken score. They are maybe told this it’s yelling some cussing and done. The weirdest and funny thing ever. The attorney I’m working talked three different people a simple department to send. As the powers that be will someone send my loan agreement I am now in position neither signed by your party different stipulations on both.
For of you executives that make your with boot on victims necks do ever look at any of it .And to remind you all bullsh*t and money any possession that you stolen taken and the cost is live an children what is wrong with you the people can make you disappear because they are not you. I’m sick to my stomach and so angry what a waste
I’m 44 educated BS Journalism/English 5 years mechanical trades journeyman pipefitter welder I love my job. It’s a dangerous and intense knowledge of calculus and theoretical concepts that most people have never seenI have great satisfaction that I did the best job I could and there my sweat blood and heart are in everything. I mean what I say there is no question it be done if I screw up I take it. I have compassion and empathy and love if you need help great. No problem if share those values. I’m a man look you in the eyes, I never have to remember lies I’m proud and that is the way l was raised in loving hard working Irish house. I’m a host for a generation of lazy pieces of sh*t that feel like they something and men like are ones whether have forced by the govt to pay for these worthless raised by the same I’m the same one they survive they cut my throat steal lie nothing of value or anything that contributes to anything but the things I hate the parasites and weaklings who hide behind mask business structure designed to always blame and stab others in the a lower form of same disgusting. When these people contact they are absolutely terrified because they know I think deserve nothing because they wake up and say how can f*ck someone out everything no regard for anything except others things they worked for with no care the kind of greasy fat little limp d*ck perverts the kind that me and the I hang with squish and throw away what you with trash. I have a loan with the organization that provides you other people money lives time and I promise I am infinitely smarter than you. I’ve kept my word perfect history like a man does and for that I’ve lied yelled by people who talk properly and try to educate me on how this works and you do it all day and ruin their credit trap the poor idiots with lies and threaten with bullsh*t because they just a lower form of you. I watching you swaddle around and I God just whisper no soul. I just wanted to tell you what kind of a special piece of sh*t you are. Call me because I don’t trust anything you are. All men do is wait for you to die and pray for your children. I just want you to understand that I will not ever be told anything by anyone like you except yes sir you made a conscious choice to wake up every morning and think how you f*ck someone else and take their life. I am expecting some contact soon.
I used Rise online service to try to payoff my balance on Friday when I realize I didn’t receive a conformation I called Rise customer service that Monday & spoke with a agent by the name of Edwardo whom I’m sure I spoke with once before just to ask a simple question regarding monthly payment, the only answer he could give me is it was in my contract before I signed it and there was nothing they can could do . Seems like thats Rise motto THERE IS NOTHING WE CAN DO, anyway i ended up speaking to a supervisor/George I ask if the interest of less than $40 can be waived since it showed in there system that I did try to make a online payment on Friday . Guess what he tells me ” THERE IS NOTHING HE COULD DO”even though he could see it in there system that I attempted to make a full payment & for some reason it didn’t go through/submit . I would have thought maybe since I’m paying my total payment in full & I have never miss a payment. Rise/George the supervisor could have at least assured me that he would try to help to possibly have the interest of less than $40 waived as a courtesy. Only thing he could tell me is he will doXXXXent it in the system & of course do nothing about it, but that’s what they get paid for to read from a script and provide SORRY customer service. IF YOU ARE THINKING ABOUT GETTING A LOAN FROM RISE DON’T DO IT
it is a shame that you place this area for comments and yet you do nothing to respond to the messages is this your idea of customer service?
Wayne wouldn’t this be a great place to post and discuss legal strategies . I am explaining what I’ve in possession of and no one gives a sh*t tomorrow at work we going to loan applications and rotors the insanity.
Ken Rees
I just last month finished a study group where your company was asking us about how to better your service. I had no bad thing to say about you guys cause you had been nothing but good to me up to now. I called Rise last week asked for my 10 day payoff so that I could have my account paid in full. I was told an amount so I had a bank draft that reflected that amount. I overnighted the payment that it would be received and processed immediately. I asked the rep on the phone what was the correct address to send it to, apparently it was not the right address. The check that was suppose to be processed on Friday was never processed until Monday accruing further interest. When I called to talk to the call center I was refused the ability to talk to a supervisor first of all, secondly they are trying to charge me more interest even though I asked for the 10 day payoff. I tried to talk to the rep about the fact that the bank check was dated the same day that we talked on the phone and yet they insisted that there was nothing they could do. Ive been a loyal customer and I feel like the customer service I received today was so sub standard it was disheartening.
I know most likely that MR Rees you will not see this but I sure hope you do
A once satisfied customer
Wayne Colburn
I can’t wait obvious and we explain with out but I will have to smart a** comments brilliant. Speech or friend requests probably more about all activities. Later.
Paid my loan in full after missing a few payments. A year later and I can not get any thing in writing saying I payed it off. They accknowledge the payment over the phone and keep telling me that the department I need to talk to can only be reached by email. I’ve emailed a couple times and have yet to receive any actual response
Very shady. Has been reported as unpaid for almost a full year after paying it off.
YOU WILL REGRET THIS DECISION.
They may take payments and not apply them to your loan
I have sent my ID”s 15 times via E-mail and fax. Even went to UPS and faxed from there. Mailed over night costing me $33.00 the doXXXXents they asked for. Customer service people are rude and keep saying they can’t read the e-mails or faxes? Sent to other places, they could read them. Possibly the worst customer service ever. Still waiting for my loan after 10 days!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I’m sure this email will do no good since the supervisor was more heartless than the agent I was dealing with. I’ve worked in the customer service industry for over 10 years and I’ve never been made to feel as horrible as the supervisor made me feel. I was brought to yelling and I apologize for that because that’s not me. For that supervisor to make my wedding feel unimportant was hurtful and disrespectful. He did not have an ounce of sincerity in his voice. I honestly don’t know how he became a supervisor. Supervisors or supposed to lead by example and be someone employees can look up to and he definitely is not it. All I wanted was to make payments arrangements because my wedding expenses are little more than expected. Everyone has worked with me except for Rise. You think I would have built some kind of relationship by paying off my last loan, but u guys see me like u do a bum on the street. I just don’t understand that if I say I can afford $150 a month because I’m helping pay off one the most important day of my life then why not try to work with me. Instead you keep hitting my account after I’ve mentioned several times the money isn’t in there causing me almost $500 in overdraft fees. If I didn’t have to pay all the overdraft fees than u would have ur money by now. I’m sorry about my financial situation right now and trust if my dad was still alive then I wouldn’t have to worry about anything, but he’s not so it’s all on me and my fiance. I’m going to pay u back just not as fast as I hoped to. I do not want to speak with that agent or supervisor again because they are both rude and heartless. I really can’t blame the agent because she learning from the example of her supervisor.