Raising Cane’s Chicken was founded in Baton Rouge, Louisiana, in 1996 by current CEO Todd Graves and friend Craig Silvey. The company operates a chain of fast food restaurants which feature chicken “fingers”. Although the pair had a business plan, they failed to find any investors, so they began working as salmon fishermen in Alaska to raise capital. The name of the company is from a dog that Grave’s once owned named Raising Cane, or Cane, for short.
Today, the company has more than 300 locations across the US and $97.3 million in revenue in 2007. The restaurants offer mostly chicken fingers with a wide variety of sauces, and chicken sandwiches. Some of the sauces are made only by management, who sign a confidentiality agreement that they will never reveal the recipe for Cane’s sauces.
Raising Cane’s Chicken is known for it’s “Give Back” program, whereby at least 25 percent of all profits are put back into the local community projects, such as food banks and animal rescue groups.
The company continues to expand. In September 2021, Raising Cane’s Chicken will have its first location in Maui, Hawaii.
Raising Cane’s Chicken maintains a corporate office in Baton Rouge, Louisiana.
Raising Cane’s Chicken was founded in Baton Rouge, Louisiana, in 1996 by current CEO Todd Graves and friend Craig Silvey. The company operates a chain of fast food restaurants which feature chicken “fingers”. Although the pair had a business plan, they failed to find any investors, so they began working as salmon fishermen in Alaska to raise capital. The name of the company is from a dog that Grave’s once owned named Raising Cane, or Cane, for short.
History
Today, the company has more than 300 locations across the US and $97.3 million in revenue in 2007. The restaurants offer mostly chicken fingers with a wide variety of sauces, and chicken sandwiches. Some of the sauces are made only by management, who sign a confidentiality agreement that they will never reveal the recipe for Cane’s sauces.
Raising Cane’s Chicken is known for it’s “Give Back” program, whereby at least 25 percent of all profits are put back into the local community projects, such as food banks and animal rescue groups.
The company continues to expand. In September 2021, Raising Cane’s Chicken will have its first location in Maui, Hawaii.
Raising Cane’s Chicken maintains a corporate office in Baton Rouge, Louisiana.
Today, 11/26/24, I as in drive-thru for over 20 minutes and placed my order for a 4 Finger and a three finger. When I paid for order, the cashier, Tiffany, disappeared with my card for a few minutes. I asked if there was a problem and she said no, why? REALLY!! I asked for a drink carrier 2x and when I got home the 4 fingers was ok, small also but the 3 fingers had 2 stubs of fingers about 2 inches long and the fries in both orders were like fries you leave out over night, cold, stiff as a board, no salt and not re-heatable. I puked after eating them and I have a strong stomach!! Not sure why people wait in line forever for this garbage…you get screwed at the drive thru at 1887 N. Zaragoza Rd El Paso TX 79936 915.849.5830…called manager, Luis, and he did not show any empathy just come back and we will replace, WTF…NO THANK YOU! No longer a customer!!
The Real Person!
Hello, I’d like to speak to someone about a great location to put a Raising Cane establishment, please direct me to person or department of interest.
The Cane’s where I live in Cali keeps cutting hours, but still keep hiring more employees. I can’t provide for my kid on one day to two days per week!
This problem needs to be fixed before everyone applies for unemployment.
I was harrassed and yelled at on a daily by staff. People constantly eat bare handed and over the fryers whenever they want. Crew uses foul language, cusses at loud tones to where customers can hear. Staff gets attitudes with customers for no reason and everything fking thing I did was under a fking microscope but the youthful staff and the adult staff on a daily break rules along with certain managers and THEY keep their jobs. It’s even on camera the stuff they do and they still get away with daily unprofessional things.
Hi my name is erica r. I recently applied to this company in laredo tx twice and had interviews i really would like to work here i good experience in working with fast food for a long time im a good worker i work fast and good with people and im never late or call in im always on time dont miss a day of work i currently work for an another company but work really like to work for this company but for some reason i keep getting rejected and i dont know why i think thats discrimination. Im going tonkeep applying for this location.
I am a manager at the el segundo carwash in El segundo. We made a big order for our employees and drove through traffic to carson to get to Raising canes. At the time of the order, we asked the cashier, are you sure everything is in there, she said yes. When We got back to our place, there was a box combo and canniac combo missing. Plus they charged us a jug lemonade and jug sweet tea which I never ordered and they never gave us these items. I called immediately, and the crew member said she will call us back. NEVER CALLED ME BACK. I drove over there to Cane’s after work, but because there was unbelievable amount of traffic, i just turned around and came back. I think this is totally unacceptable and we need to get our food back in addition to the two drinks we never ordered but you guys charged us. Horrible experience. I usually don’t make a big deal over food, but this is NOT Right. I feel extremely upset that this happened as two of our employees didn’t get food and I was overcharged for food and drinks I NEVER RECEIVED!!!!!!!!!!!!
i love canes chicken fingers, and eat them on a regular basis. i have a problem with your packaging. the condensation that builds up in the styrofoam container makes all of the food soggy by the time i get home. how about getting away from all that styrofoam and plastic!!!
The Monroe, Louisiana Louisville Ave. location has gone downhill. The customer service is totally not what you would expect from the franchise. After being shorted a major portion of my meal, I drove back up to the restaurant (10 minutes). I tried to call approximately 25 times but the line was busy every time. I walked in and asked the manager if the phone was off the hook. He said no so I proceeded to dial the number from my phone to get a busy signal. He said again it wasn’t off the hook but they were short staffed. They had lots of employees standing around so I think I was told a few misleading truths. Also, I never received the receipt so I really couldn’t prove that I was shorted on my $40 order.
The manager did get me my missing meal but not with an apology. I’m amazed. The restaurant wasn’t clean, wasn’t friendly and rude. Also, I filed a complaint with local site, I received an email at 10 pm requesting a time to speak in the morning. I requested a 10 am call but never received any communication.
I am astonished.
Oh well, good things never last. COVID 19 can not be blamed for poor customer service.
I need the payroll number
My husband went to McArthur location, in OKC, OK. He is a tow truck driver, and the wrecker is still a standard size to get through drive thru without issue. He pulled up to the speaker to place an order, and was told to kick rocks or cops will be called because he was in a wrecker. He tried saying he can get through, was just trying to order dinner after a 14 hr shift and they said again, they are calling the cops for trespassing.
How can this location operate if the response to a customer is to call cops for trespassing? Weird way to do business.
(Also-l I will add, as a wrecker the police is very familiar with him, wrecker companies, Etc. and had it not be so late and hungry would of stuck around for the cops just to have trespassing via being in a wrecker!!)
This is my second request for action on the manager’s part at the Costa Mesa CA Raising Kane’s Chicken Franchise. I’ve eaten here several times before Covid-19 and the food was delicious although the service was slow, it was usually accurate. Lately, I received a wrong order through Postmates. 4 orders were handled incorrectly. Also 1 of the 4 drinks only had tiny ice cubes, in a cup. The cup was dry but for the ice and there was a hair in the cup. No the delivery person did NOT drink the lemonade, nor did he substitute FRIES for the COLESLAW I ordered, though that’s what I was told when I called the manager to correct the orders. Then I was told to contact POSTMATES FOR A FULL REFUND which Postmates says they don’t do. When I complained to the corporate office I left my contact information and was called a few weeks later, only to be told I can speak to the manager at another time because he’s always out. SERIOUSLY?! I’m boycotting this franchise from now on. They are NOT the only place that sells chicken. Hello KFC, Popeyes, and Chick-fil-A!
My third time at Canes and it was really good again !Each time ive been to Canes it has been super busy but the services has been very swift and good.Will continue to keep going,My mom who doesnt really care for chicken at all asked if we could get her Canes for Mothers Day.My mom is older (78)and eating is a little hard for her however the chicken strips are soft enough for her to eat.The sauce is excellent also.Thanks for the great food!
Went to Raising Canes that just open in Brooklyn, Ohio, ordered a 4 piece meal, when I got home there was know Texas toast and no coleslaw. Just ordered a 75 piece tailgate pack with extra dipping sauce, when I picked up the order I asked to make sure they added the extra sauce and was assured that everything was in the bag. Went across town to watch the Browns and Bengals play the last game of the season. When I opened the bags there was no dipping sauce to be found, even the the sauce that was suppose come with the order was missing, called them back and they told me to come back and pick up the sauce. I told them I was across town and would return for a refund on my may back home. There were 20 people that were disappointed that there was no dipping sauce and will never go to a Raising Canes. When I returned I received my refund for the sauce and the manager said “sorry about that” and went back into the kitchen, From now on it will be Kentucky Fried Chicken for me and my friends
I do much enjoy your restaurant in Dammam Saudi Arabia. I was excited to see the initial signs then eventually it opened when i made another visit to Dammam. A nice taste of home. AND—-a place to get ice tea! which is hard to get outside US
Will Raising Cane come to Florida (preferably Bradenton Florida) any time soon? PLEASE!!!! ??
My family has noticed the decrease in size of the chicken fingers. When the stores in Denton, Texas opened the size of the fingers was substantial–about 5 inches long. Now the product we got last night was about 2.5–half of the original size. Granted, you have a good product and it was a decent value but now we will not pay these prices for a lesser value.
I never fussed about prices but now i will –well actually, we will not go back because of the size of the meal.
please feel free to contact me—\
melissa bradley
Yes this happens when inflation hits and during COVID-19 inflation has hit extremely heavily and they will say that prices have drastically went up… But come on Restaurant at some point such as in this Story you are just getting greedy now cut the B.S. and give a quality meal with quality portion size for a decent price or you will in the end always lose when the customer gets fed up paying TO MUCH FOR TO LITTLE… Heed My warning or YOU WILL BE PAYING IN THE END! ! ! ! !
R. LONG
HESPERIA CA.
armydocl1974@ outlook.com
“Message Me if you need marketing advice your current marketer helping decide what America is willing to pay SUCKS BAD…
I have a complaint about your food. We ordered the 6 piece meal no drinks and we had too pay full price. The food was dry the fries were hard and cold, the cold slaw was warm. We paid $24.05 we’re not happy with the service we got. We had it too go. We’re very disappointed with the food and service. The cold slaw was so warm and just smashed in the container.
I don’t understand why we had too pay full amount on our food when we didn’t order a drink. We’re not going too eat there again. The food wasn’t good at all… the fries were cold and the chicken dry Cole slaw was so warm we didn’t eat it
The store is on craig Road in Las Vegas
Very, very disappointed with everything
Honey check your food before leaving any place, so they can correct it then…but it is sad 2 get home and be disappointed
And EVERY TIME we try to go through the drive-thru at the Cane’s in Norman, Oklahoma, the kids running the place have made up some ridiculous rhymes and we have to order like they just asked.
And TONIGHT, they let a lady park and walk up to the drive-through window (not in her car) and picked up her order.
This RUDE, against state law, and infuriating.
I live in Mansfield, Ohio and my boss had to go to Columbus, Ohio to get us some of your chicken we all loved it very much so would like to know if you would ever consider having a store in Mansfield if so I have commercial B 2 property for sale it is a prime commercial property close to I 30 we get a lot of traffic on 30
If you look into it, Raising Canes pays their minority employees less… a lot less than their white employees. Plus they have same resume, same experience and sometimes even more experience than their white co-worker. BTW, I’m white. Discrimination!!
Actually, I worked there and I’m white and just quit working for them because my raise was only 15 cents. However, my coworker got a raise for a dollar, for the same promotion I was being offered. Thought that was bullsh*t. But, just so you know my coworker was Hispanic. Not white. And he was paid far better. They pay whoever is their favorite.
I am currently an employee at Raising Cane’s and could easily be fired for speaking out about a lot of this. I have worked there for a few years and plan on leaving very soon. I cannot speak for every Cane’s locations, but I do have to say that there is a lot of favoritism in the work place and even fraternization or coworker/manager friendships going on in more than one store location in one particular area. We have had people who work there see other Crewmembers hanging out outside of the workplace with their Operations/Shift Managers and Shift Managers with their General Manager and I’m not sure if that is acceptable at all, but there is a lot of favoritism that comes with that, because managers are friendly with other crewmembers and it isn’t okay. People have been screwed over plenty of times, because of this. A company that should be having a great and cool culture can easily go wrong when these situations occur. They simply cut part timers hours, so that full timers can at least get 35 hours a week basically saying that their work ethic isn’t up to par and are only scheduled small 3-4 hour shifts for only 2 days a week.
Willard Land Company LLC. has land available for development in Willard,Ohio between Circle K and Family Dollar on state route 224. If we can assist you in any way please let us know. Thanks, Dennis R. Hammond
So, just to let everyone know how Raising Cane’s care about their employees: My daughter (an employee at Canes) was threatened with physical violence and called inappropriate names by another co-worker. She spoke to and then sent out emails to the managers to notify them of the situation because she was scared. After speaking to and emailing the managers the situation was still ignored. But today she went and was immediately fired!!! RETALIATION!!!!!!
So instead of taking care of the situation they want to brush it off and ignore it by firing her!! Way to go Canes!!
Don’t get me wrong, I love your food the problem I have is the telephone service. I’m the Store Manager of Auto Zone in Lancaster,Ohio and on 2 separate occasions within a week’s time I’ve tried calling your store at 1934 N Memorial Dr and ordering a 25 piece tailgate and picking it up on my way home. I live 30 minutes from town and after working 12 plus hours the last thing I want to do is have to wait another 10 minutes to pick up my food. On both occasions I’ve called , the phone rang about 15 times with a recording coming on saying sorry we’re busy assisting customers. When I asked your employee why no one answered the telephone, she said they were all from a different store and they didn’t know where the phone was. Last night again I tried twice to call with the same result . Maybe you should put a flashing light in the kitchen when the phone rings because the music is too loud to hear customers calling ahead for large orders. Don’t get me wrong I like music but my time is valuable especially after working 14 hours , I want to get home without having to wait any longer.
This job treats it’s employees horrible if your injured they make you wait till your shift is over for medical attention then fire you so you can’t get workman’s comp cause you injury made it to were you couldn’t come to work then the GM Bryce is rude he act’s like a baby when you get injured and says so you can’t work today I’m giving you points I’m taking you off the schedule then he uses know gloves and says this my store I can do what I want then when in a rush he pulls chicken and fries up a min early and says got to keep the costumer happy yeah with half cooked food this is on Shawnee mission parkway in Johnson county ks
My son just quit, and was harassed by the GM several times. He quit due a terrible skin condition that at times would have him bleeding from the face. We keep seeing our dermatologist to help him, but her one big concern was working fast foods as that will make him break out. The grease and what not. So he did have to quit, and the manager called him, and again belittled him, and then hung up. I don’t think any food establishment would want a working bleeding from the face, and preparing food. Profits above his health, and the health of the customers. Good luck, as i was happy he was working for a locally grown company.
My wife and I just Left Canes store in McKinney Texas. On ticket number 6936 we ordered the Caniac Combo. In it we received a small amount of fries not enough for one person. Also the order was short two prices of chicken. No ketchup and the wrong sauce.
I know that people make mistakes but the person seemed irritated that we were making minor adjustments to our order. And still even more irritated that we informed her of not having any ketchup. She gave us the corrected sauce and ketchup in a box and all but threw it at us as she was passing it through the window.
This one incident was disrespectful enough but it was not the first time. We did not get what we paid for in either the food content nor the service
Stephen Bennett
I have several complaints….The OM yells and puts these kids down cursing and yelling at them in front of customers. Belittling these teenagers is uncalled for and flat out disgrace to the canes corporation. OM TELLING THESE teenagers they have to close once a week or they will be fired ….its against the load to make a teenager work past 11pm with parent approval canes doesn’t close til midnight on school nights and 1am on weekends. OM hiring family to work at his store and takes other employee hrs for his family member….i have plenty more stories from the 6 month my teenager has worked at canes and I’m infuriated I’ve complained and nothing gets done my child loses hrs every time I speak up …..thanks canes for being such a bad environment for a teenager to work filing a complaint due to OM tell my teenager how pretty she is and how he would date her …..sexual harassment on a teenager
im a worker who plans on quitting my job at raising canes after almost 7 months of work there due to the lack of care with my medical issues. im currently hospitalized and waiting on surgery because of a condition that was left untreated and pushed to a breaking point due to my inability to go to the ER during one of my shifts. while in excruciating pain i notified my general manager that i needed to go to the hospital and he said “not right now” because we were busy. ive been made to feel bad because of how many times ive had to call in or get my shift covered due to illness, which i come to very easily. i help support my family with the money i make from this job but the lack of understanding and support from a company that preaches “one love” really has hurt me. many of my coworkers have also been told they have to come in with 100 degree fevers and vomiting.
Hi my names Allison and I am quitting my job at canes due to the horrible ways they treat their workers. When another crew member till was under $20 I was accused of stealing that money, but that’s not it the manager proceeded to make me pull out my pockets, and open my purse and wallet to prove I didn’t take the money. Cane’s is all about health code but they procced to make their workers come in when they are running 100+ fevers and are throwing up every 30 minutes and still won’t send them home and continue make them work with the food. Oh and not to mention when one crew member has a serious medical problem and asked to go to the hospital because of that condition our GM said not right now, and now that crew member is hospitalized and will have to have surgery. So honestly Cane’s needs to take another look at what this company has come to cause honestly it’s not a fun work environment and makes you rethink what corporate does cause it’s unacceptable
Raising Cane Sucks! THEY DO NOT TREAT EMPLOYEES RIGHT!
The Council Bluffs, IA location can use A LOT of improvements in terms of management; too much favoritism /leniency with particular staff. I am currently contemplating my resignation after just a month.