PayPal was launched in 2000 after the internet financial services company X.com acquired Confinity, which had started the PayPal system two months before.
PayPal is a global e-commerce company that is an alternative to traditional payment methods. It facilitates money transfers and payments through the internet. Purchases can be made through a credit card or by transferring money from a bank account.
PayPal charges fees based on the purchase or transfer amount, the currency or currencies used, the country of origin, country of the recipient, the payment option, or the account type.
In 2002 eBay acquired PayPal and made it a wholly-owned subsidiary.
In March 2019, Fox News warned their viewers that PayPal had sided with the far left by discriminating which accounts they would keep and which were booted.
PayPal invested $500 million in Uber and in May 2019, stated that the company would be interested in similar strategic deals
In February 2023, PayPal announced lower-than-expected 4th quarter earnings.
As of 2012, PayPal had over 100 million active accounts, in 26 currencies, with a payment volume processed of US $145 billion.
PayPal was launched in 2000 after the internet financial services company X.com acquired Confinity, which had started the PayPal system two months before.
PayPal is a global e-commerce company that is an alternative to traditional payment methods. It facilitates money transfers and payments through the internet. Purchases can be made through a credit card or by transferring money from a bank account.
History
PayPal charges fees based on the purchase or transfer amount, the currency or currencies used, the country of origin, country of the recipient, the payment option, or the account type.
In 2002 eBay acquired PayPal and made it a wholly-owned subsidiary.
In March 2019, Fox News warned their viewers that PayPal had sided with the far left by discriminating which accounts they would keep and which were booted.
PayPal invested $500 million in Uber and in May 2019, stated that the company would be interested in similar strategic deals
In February 2023, PayPal announced lower-than-expected 4th quarter earnings.
As of 2012, PayPal had over 100 million active accounts, in 26 currencies, with a payment volume processed of US $145 billion.
I have not used PayPal in ages and don’t remember any password. I don’t remember what phone I had at the time and as a result I can’t change password because a verification code would go to a phone number I don’t know. I requested to delete my account and they stated they can’t identify me. I’m desperate for help!
Send your message to dan.schulman@ paypal.com and or executiveoffice@ paypal.com
Tell them M. L. suggested that you contact them this way this inside your email message and additionally, please ask them if they are going to address the three-prong phishing invoice problem internal to the supposedly secure PayPal platform before others get taken advantage of because they don’t have a Safe and Secure platform as they proclaim?
Good Luck
PayPal is the worst. They put my account on hold for three days and asked for documents to prove the banks were in my name. I gave it to them n then they put my account on limitations to where I had to wait for 180 days to get my money out of my account. Well the 180 days is past due, got thier emails saying to transfer it. Such liers. I go to transfer out of it and they tell me I have to wait another 180 days. That’s another 6 months. Tried calling headquarters to PayPal they disconnected all their numbers. What company holds your money for 180 days n disconnects their numbers to the head quarters?? Looking for any kind of help to get my money released.
I have been trying to move my own money from PayPal to my bank and was denied. I was told my account was locked and the system needed 48 to 72 hours to update I’m order for those funds to be available again. I waited the 72 hour to be safe and my transaction was denied again. I called and was told the exact same thing once again. I have been trying to withdraw my money from PayPal for a week and have not been able to. It has gotten to the point where paypal will not even let me withdraw from a store anymore. I am stuck and customer service is of no help. The funds I am withdrawing are for my new rental that I only have so much time to pay before we lose it and have no where to live. This is putting my families safety at risk.
I need to speak to someone in Paypal. Email ONLY. I have had a paypal employee try and steal money from me. I fortunatly was able to stop it, but I want to report it and cannot get around employees based in India! I want a corporate person in the US to contact me! It was a paypal emloyee based in India that tried to fraud me!! This is serious and I’m getting blocked from trying to talk to someone in Paypal corporate about what happened.
PayPal does nothing to protect it’s buyers from these fraudsters. We need to file a class action lawsuit against Pay PAL. I am going to get started on it now.
Looking at some of these complaints. Its no wonder I am trying to reach corporate as well for a problem in the financial area of Paypal. I used my card to make a train ticket purchase and cancelled my trip. The train company issued my refund but Paypal is claiming they paid me twice for the refund when they did not. That’s called “Stealing”. I have Bank account statement with Chase Bank that call them a liar. I need to be contacted by someone here A.S.A.P.
DO you have a Traction on this ? My PayPal account was robbed on May 24 and 25th and they simply dont accept the fraud and are behind me to pay the negative balance – despite the fact that I have filed a police complaint. I am raising this to BBB and Consumer Courts.
Agreed!!! This sh*t is ridiculous, they’ve f-ed me over twice now and I’m sick and tired of Paypal….
Avoid it as if it were someone with herpes or HIV, and now with COVID-19.
PayPal work well, when it works.
But, when PayPal doesn’t work, it becomes an example of”high tech running amok.” Their “Customer Support” (Conflict Resolution?) center is an example of a company having lost its way by becoming “lost in the rapture on the Internet.” One starts having to contend with robots (aka) ChatBots. All they can do is regurgitate canned text based on certain key words you have entered. Eventually, after a lot of back and forth, you get dumped into a pool of people, with names varying with each response. Apparently, there is no mechanism for one person to take “ownership” and solve the problem. More back and forth, with no one reading the history, so you have to constantly repeat what was said earlier. Clearly, in these situations a short telephone call with a live person could solve the problem. But, no! They don’t call, even when PayPal promises a call back. Conversely, you cannot reach them. The number given to call just spouts out a recording to go to their website and then hangs up.
In Short: Unless there is a absolute compelling need to use PayPal, DON’T!
I filed a dispute about an unauthorized transaction through Paypal. I also brought the issue to the seller’s attention. The seller wants to make a full refund, and contacted me. apparently, they cannot make payment BECAUSE PAYPAL CLOSED THE CASE. I have tried to reopen the case and reach a person at Paypal. Both are impossible. Your HELP on the Paypal website is as atrocious as the Paypal phone system. Both are clearly set up to frustrate, NOT assist the customer.
After today’s experience, you can be sure that I won’t be using my Paypal credit card more than I have to.
Fortunately, my Discover card was linked to my Paypal account, and the transaction went to them. I had a real person on the line within seconds of calling Discover. The problem was fixed within a minute. As I said, I won’t be using my Paypal card more than I have to, Discover, on the other hand, will get all my business.
Hello
My name is Montell C. Moseley
On July 14 I purchased a ? bicycle.
Guest check out.
I emailed PayPal and sent them my bank statement purchasing the item.
I am requesting for refund please.
My service with PayPal for the first is horrible and like I am speak to virtual incomptence workers sounded rote.
My email address : blueclouds67@ hotmail.com
My cellphone #: 929-888-XXXX
We’re in a pandemic have some compassion.
Very very disappointed in slow reaction.
Ms. Montell C. Moseley
Worst experience ever. Not only did not 1 of their csr’s give me conflicting information. No, 3 of them did, including the supposed “manager” . This company does not provide solutions but rather, exacerbates the problem. I asked the manager to speak to her immediate supervisor and she told me, she is as high up as they go. WOW. Incompetence at its best. No one there is on the same page. They clearly need some serious csr training and conflict resolution training. There is a reason I use Venmo, and other payment sites, as this company really needs to train their employees to PROVIDE SOLUTIONS and results. They do not give a damn about their clients.
I agree with you completely!!!! I have been trying to pay my “promotional balances” off before interest would accrue each month. When I receive my monthly statement I ALWAYS call customer service and get confirmation of the total amount needed to pay in full. I receive the amount and pay more than what is required. In April I paid over $3,300.00 to avoid interest. Called again for my May statement and paid over $660.00 to avoid interest. Just received my statement for payment due in June and they reversed over $1,800.00 in promotional interest charges. I called and spoke to a rep who I could not understand their english and was transferred to someone else who could not understand why this happened. She had no idea why the promotional interest charges were reversed. I was talking with her for over 29 minutes until the line went dead. They have misapplied over $4,000 in payments and I still can’t get anyone to help. Worst company EVER!!!!! I want my money back.
I have an account with paypal. went to use it 3 weeks ago and could not log on. Was told there was fraud and so they closed the account and recreated it. Since then I have not been able to logon. Multiple calls and hours spent trying to get help logging on or to close my account and get my money back
I keep calling and ask to speak to a supervisor and keep being told there are none, or put on permanent hold.
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I have had the worst experience in my life and still nothing is being done about it. I had a group of hackers take over my phone and life so I’m trying to pull all cash sense they had gotten everything out of my bank so I went online and explained it the best I could I begged for a call but I keep getting told link to my bank well I could they changed all my passwords the hackers have and had it to where nothing would link it would say try again later. I sent 4-5 hours in the parking lot in my car getting no where. I was told then I didn’t have any money in PayPal anywhere and I ask than why did I take insurance out a few months ago they said they didn’t sell insurance and they said later I needed to file a claim with the insurance lol. Today after all this time late last night I found the hackers myself and I hurried this morning to tell PayPal to only see a piece of paper that I screen shot telling PayPal to delete everything they had talked about and come to find out he had my money. PayPal panics offers me a lot of nothing and one was a picture from my phone so I look and they had gone on there and stole the picture that I took. I still can’t link hankers all over my page and I’m told it will be 30 days. I want my $1550 on my card today but I can’t even get them now. What do you do. I’m calling corporate to share this with before I guess I have to look for an attorney. I mean Apple stayed on the phone with me. Upset in Alabama
Where is ot
They don’t offer insurance, never have. Someone got you online or a phone call, you thought they were paypal? They got you to give personal details about yourself. Very bad.
Good Luck
my account was recently deactivated by paypal for selling a bob marley smoking pipe kit. I do not sell anything that is illegal, no vape pens or marijuana vape cartridges and I don’t sell any tobacco products. I contacted them and they told me I violated there selling policy, they told me that my product would hurt the reputation of paypal REALLY a smoking pipe kit. I didn’t get no warning from them what so ever., they just sent me an email saying account is now limited (How do you say limited, when I cant use paypal at all anymore, that is called can not use permanently anymore)I cant even use paypal to purchase anything anymore. For selling a bob marley smoking pipe kit, your decision is totally wrong and I believe that paypal should reverse there decision. There are thousands of people selling all types of tobacco accessories on ebay and other sites using paypal as a payment method but they don’t target anyone who is selling dangerous things such as knives,guns, tasers, bullets etc…PayPal do the right thing and reverse your decision
Michael Greene Sr
For more than 4-weeks now I have been trying to solve a problem of having put limitations on my account. The individuals I spoke to and communicated with are ignorant and somewhere in India with no knowledge or understanding what common since means. Someone did a fraudulent charge on my account and they are killing me by so many requests of proof of my identity. I sent them everything they asked for. Every time I send what they request, they responded by asking for something else. I’m so frustrated with those out of the country agents that don’t know there a** from a hole in the ground. I wanted to close my account and move on but they said I can’t even close my account. Trying to reach corporate PayPal but I keep going in circles. This is the worse experience since I opened the account 14 years ago. I need help please. You need to remove all limitations on my account…..or close my account….
I think we should file a class-action lawsuit against Paypal. They have you on hold for 20, 30 or 45 minutes at a time, then they do have Indionesian/foreign “agents” who definitely do not know what they are talking about. Somehow $10.00 showed up in my account, and I do not know from where or how it got there, but it asked me to accept it my dash board, so I did just like other times when money is sitting there. Somehow there was no money and now I am getting charged NSF from my financial institution because of a glitch or problem that Paypal caused!
I would like to file a class action suit against PayPal. They do nothing to stop fraudulent activity with these fake sellers. PayPal needs to be held accountable.
I am attempting to do the same thing!! I suspect there must be Federal Trade issues being violated here!! In addition to having issues with fraudulent sellers, the delay in holding funds per their customers has to violate a host of Trade issues!! I am currrently looking for an attorney for the Class Action Lawsuit possibility!
I have the same issues with this poor a** company. Limatations on my account for no reason. The government issued me money abd I thought it would be safe here in PayPal but I can’t get money out or buy anything. The only thing I can do is put money in the account.
I am very disappointed in Paypal. As I sit here on hold for an hour waiting to speak to a supervisor in a “special department”. They owe me over $100.00 and I have spent endless hours on hold attempting to rectify the problems they created. I sent them a check to cover a shortage. They cashed it and never applied it to my account even after they confirmed they got it. I sold a pair of shoes on ebay shipped them to the buyer and Paypal refunded them their money without me having any knowledge or requesting the refund. So, I’m out the shoes and the payment along with the money I sent them via check. This is awful. Who can I contact to get get this rectified? This has sealed my fate of ever selling anything on eBay and doing business with paypal. It’s scary that they can just go into my account and do as they please.
They usually refund about 4am so they know you’re asleep, cant run to an atm & get your money
Good Luck, Doug
nicholegarcia123@ gmail.com
I JUST WANT TO START OFF BY SAYING ALL MY FAMILY MEMBERS ALONG WITH MYSELF WILL NEVER GIVE OUR BUSINESS TO PAYPAL AGAIN THESE PEOPLE ARE SCAMS. FIRST OFF THE FACT THAT I BRING BUSINESS TO YOUR COMPANY FOR MY BUSINESS AND YOU TELL ME YOUR HOLDING MY MONEY BECAUSE YOU NEED TO VERIFY FOR MY SAFETY THAT MY MONEY IS GOING INTO MY BANK ACCOUNT. MEANWHILE THIS ISN’T EVEN MY FIRST PAYMENT INTO MY BANK AND WHEN YOU FIRST START A ACCOUNT WITH THEM THEY SEND PAYMENTS TO VERIFY ITS YOUR ACCOUNT TO ADD IT TO YOUR PAY PAL THIS IS BULL CRAP. THEN YOU HAVE THESE WORKER MARY (ID #: 1972553) TELLS ME IT WILL TAKE 72 HOURS TO RELEASE MY FUNDS BUT WHEN I CALLED YESTERDAY 10/20/2019 THE LADY SAID MY MONEY WOULD BE TRANSFERRED TODAY 10/21/2019 BECAUSE IT WOULD TAKE 48 HOURS TO VERIFY MY MONEY INTO MY ACCOUNT AND STILL NO FUND SO MARY GIVES ME THE RUN AROUND AND TELL ME I CAN’T SPEAK TO A MANAGER BECAUSE SHE BUSY WITH ANOTHER CUSTOMER. YOU GUYS DEFINITELY MISSED THE CUSTOMER SERVICE TRAINING. SO I PROCEEDED TO CONTINUE TO SAY I WILL BE CONTACTING CORPORATE FOR THIS MATTER ALL OF A SUDDEN MARY WAS ABLE TO PUT A MANAGER NAME DOXIA (ID# 47919) WHICH SHE SAID SHE CAN’T GIVE ME HER LAST NAMES BECAUSE I’M NOT AUTHORIZED TO THAT INFORMATION MEANWHILE ALL MY INFORMATION IS DISCLOSED TO THEM ALONG WITH MY SOCIAL SECURITY ALONG WITH OTHER PERSONAL INFORMATION. SO ALL SHE GAVE ME WAS HER FIRST NAME AND HER ID #. SPEAKING TO DOXIA (MANAGER ID# 47919) SHE THEN PROCEEDED TO TELL ME NOW I HAVE A ADDITIONAL 24 HOURS FOR MY MONEY TO BE INTO MY ACCOUNT. WHICH WOULD TOTAL UP TO 72 HOURS OF ME GETTING MY MONEY. SO IT WENT FROM 24 TO 48 TO 72. I WANT ANSWERS NOW!!!!! THIS IS UNACCEPTABLE AND BULL CRAP.
I have been a loyal PayPal customer since 2001. Out of the clear blue, PayPal put funds on hold. I have been on the phone with PayPal customer service over an hour. They can’t give me legitimate reason for this hold and will not release funds, so I requested the funds be sent back to Ebay buyer and cancel my account. I wonder just how much money PayPal is generating in interest while holding customers money that does not belong to them?
Time for an investigation into their workings, So many people unhappy with the way they work and are getting away with it. Take it to your congressman or woman
#1
It would be the senate banking committee but that’s controlled by republicans so then will be the house banking finance
#2
Pay pal seemed to be relying on a company called Lexis Nexus they’re very well known they’re massive, who lawyers and cities rely on for business information and some information about people.
But they’re not a credit reporting bureau so they have no obligation for their details to be correct.
#3
In our Case paypal’s asking for details with our name, except 300 people have our name, Douglas Lang… if you include a middle name only one in the entire country- me.
When pointed out they tell you it’s how your name is registered your social security number your zip code and your verified address
After 12 years in New York they didn’t ask one New York question all weird stuff from other cities peoples names who were supposedly family that’s when we found out the devil was Lexus Nexus and paypal had lost their mind and relies on everything coming out of the false data at Lexis Nexus
I have filed a Consumer Report case. I am also trying to find a Class Action Lawsuit Attorney. I am confident there will be something found to be fraudulent with regard to federal trade laws!!
I made a purchase thru pay pal 3 weeks ago, called pay to file a dispute. Agent told me to call back in a week to escalate and i did that today via the automated system……mind you im sitting at a hospital waiting for my wife to get into recovery so i was not shouting into the phone….automated pay pal system canceled my claim….INSTEAD OF ESCALATING THE CLAIM!!! It did this without giving me the usual verification prompt!!! Call custom service A.S.A.P. and 1st was told by not only a regular representative but also a Manager that i have to call my credit credit card to get my $$ back!!! Manager laughed when i was not satisfied with pay pals system cancelling with no fault to myself and refused to do a single thing to help a 14yr customer!! She refused to give me any higher up Management info or anything!!! This is absolutely ridiculous!!! They make the process of getting in touch with a live human person that getting any real customer support!!! So if pay pal wants to stand by some bullcrap about not being able to fix this issue is insane. Why use pay pal if any little bump in the road they tell the customer take a hike.
PAYPAL IS A SCAMMING COMPANY I’VE BEEN TRYING TO OBTAIN A REFUND SINCE APRIL ON A ITEM I PURCHASED FROM A COMPANY WHO DOES BUSINESS THOUGH PAYPAL. THE ITEM WAS MAILED BACK TO THE COMPANY ON 4/13/19 TODAY I RECEIVED THE PACKAGE BACK FOR CHINA STATING THAT THE SELLER DID NOT PICK UP THE RETURN. I’VE BEEN ON THE PHONE WITH PAYPAL FOR 3 HOURS TRYING TO RESOLVE THIS ISSUE. I HAVE THE PACKAGE WITH A STAMP ON IT SHOWING THAT THE ITEM WAS NOT CLAIMED BUT PAY PAL STATES THAT THE NEED SOMETHING FROM THE POST OFFICE. IF I HAVE THE PACKAGE WHAT MORE DO THEY NEED. IF YOU USE PAY PAL PLEASE STOP BECAUSE THEY ARE SCAMMER……… I HATE THIS COMPANY…..
So a week or so ago I decided to sell my old computer parts and eBay ordered PayPal to hold my funds even though I have been a seller on eBay since 2007 , just never had anything to sell .
So I had my Bank account linked to PayPal and they were dipping in it to pay eBay the shipping label fees which are supposed to come out of the money for the item sold, so I had to unlink it, then when I tried to link it back PayPal started jerking me around and one employee told me I had to pay WALMART if I wanted my money, or refund it to the buyers and try get it some other way.
So I reported PayPalJohn Stump
to
PayPal
6 hrs ·
SO these are now in deeper on the eBay scam, were dipping their fingers in to my bank they block me from linking my BANK, I had to remove, because their M,ASTERS AT eBay were having them dip in to it instead of using the funds payed for the item to print shipping labels, then a CROOK they answer the phone in a foreign country said I had to pay Walmart to get my funds, and or refund the money to the buyers, so they can steal all my money and I end up with negative balance
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PayPal Hello John, thanks for reaching out to us on Facebook. It sounds like you might have called a fake customer service number pretending to be PayPal. We would never request payment from you through a third party, like Walmart. Please send us a Private Me…See More
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PayPal John Stump You’re always welcome to PM us and we can discuss your issue further. We can certainly understand your frustration with this situation, however, please understand that our Facebook community guidelines do not permit the posting of profanity …See More
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John Stump I’ll send your crooked deceitful self a PM when I visit you in prision
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John Stump So you call 1-888-221-1161 at 1300 MDT and their scam phone system claims they are busy and will call you back between 103- 107 minutes here 199 minutes later no call and same last time never called, more proof of their swindle them and eBay are pulling
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PayPal Hi John, we can certainly understand your frustration with this situation, however, please understand that our Facebook community guidelines do not permit repetitive or unhelpful posting on our page. For more information about our guidelines, please visit facebook.com/PayPal/info and click See More. We want to help you, however, if the behavior continues, we may have to block you from posting on our page.
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John Stump Ask me why I wouldn’t be surprised!
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I want someone to email me from the Headquarters for Paypal. Nobody else. This company allowed a person to scam others and me and they wont get me my money back. I want Action taken. Im on Social Security and done allowing others steal from me.
Your customer service is absolute sh*t. I am so sick of the run around with you guys, I plan on filing a lawsuit against your customer service representatives.
I am also interested in filing a lawsuit against this company. They are the rudest most disrespectful Indonesians. PayPal is a shit company.
PayPal is holding my money hostage for NO REASON for a month now. People need to stop doing business with PayPal. I seriously used my credit card for every single purchase since this horrible situation I have encountered with them and my credit card works just fine. No middle man. I get my rewards for each purchase I made directly to my credit card and I am not charged any additional fees for using the services of a “middle man”. PROTECT YOURSELVES FROM THESE MONOPOLIZING COMPANIES. They are just the devils in disguise.
I made two transactions…The first in Dec. with a Chinese company and two baseball jackets, that were the wrong size and did not fit. They said I had to return the jackets totaling $113 back to CHINA, and then they would return $30, which is the most they can give back.I figured I would just send them back to the CEO certified return receipt! now, I purchased 2 quilts from JAPCozy for $59 each. This woman then billed me for 2 more, and played stupid and said call PayPal for refund. Like the first lady on this page, they sent me to 3 Walgreens and one CVS to buy the Google Play Cards!. $450, $415, $415, and $100…This all to get $129 back and I only received 1 quilt. When I tried to call the CEO’S number, I was looking at the phone and the phone number I dialed changed right before my eyes. I am trying to work with the bank and they are not helping. It appears that our phone calls are being intercepted by another group of Asian people. This is when I realized the Baseball jackets were the same ploy! I find it impossible to think the CEO, Daniel Schulman could be this stupid that he doesn’t know this is happening. These may be his call centers as I asked one person where he worked out of and he said the Philipines! Have you seen the you tube of Schulman saying that we as CEO”S have a moral obligation to deal with what needs to be changed! Why can’t we have a class action suit! I would certainly be part of this but I am not an attorney and I don’t know how to start it! Is there anyone who has an attorney who could start a class action suit? I live in Boca Raton, FL.
Pay pal is literally has THE WORST customer service experiences I have ever had to encounter in my life. I have worked for many call centers and I have came to the conclusion that pay pal is the absolute worse . I had a purchase I made through a merchant that I needed disputed because I never received the item in the time it stated it would take to come. The representative Jennifer ( personal telephone number 18337100111 extension 1010 ) advised me that I would need to purchase a google play card in order to get my refund back ( which did not make sense what so ever in the first place ) but I followed directions and did so, this cost me 50$ out of pocket that I was told I would be refunded back . I purchased the card, provided her with the numbers on the back and she advised me the numbers did not work and I would need to purchase two more. Now at this point I’m very confused because this purchase was made with PayPal but from my direct debit card. But once again I foolishly followed directions and was able to borrow 100$ more from a friend . I then purchased two more google play cards . Scratched the back of them off and provided the numbers to the rep. ( Mind you I had to keep going back and fourth to the store ) . After providing both number on the back of both of the google play cards she THEN told me AGAIN ( after she promised me she was such a woman of her word and she promised I would not need to purchase anymore ) that the numbers on the card did not work . She then threw me on the phone with her manager who was so rude, disruptive and disrespectful by the name Marc, Marc then tried to tell me I needed to purchase 400$ worth of google play cards to get my money back !!! At this time I am pissed and I asked did hey expect for me to pull 400$ out of my a** . He then repeated exactly what I said and then told me nobody else would be able to help me . I was then put on hold with a second supervisor by the name of Chris who put me on hold for 45 minutes. This sh*t is ridiculous and PayPal is horrible . I will be making sure I inform everyone to stop using this service .
Gregg Hamilt April 13, 2019 at 10:15am
I was just on the phone for 45 minutes with the most condescending, combative, consistently interrupting employee I have ever dealt with in my 60 years. This was a senior manager Marco, according to him, with no supervisor except in the corporate office. He was so busy thumping his chest and interrupting that I was absolutely appalled this person represented Pay Pal. I barely could get a few words in before he would interrupt me. This happened constantly through the conversation. This was more than blatant rudeness, I think he was just dismissive of my age.
The Two Major Purchases I made was at the 0% Interest Rate for 24 Months, When I called in the first time they told me it was an error on there part and they would correct it, After Reviewing my account it was still at the 12.99% so I called in again and that was when there Manager was so rude.
How an I able to get what was promised to me when I made those 2 Purchases.
The call took place from 10:15 AM PS until 11:00. I hope it can be tracked and listened to. I have never been more frustrated and disrespected. I would love to talk to a person about this call. There is no way that Pay Pal would ever approve of this employee’s belligerence. The call was about a resolution I was seeking but that became secondary to wondering if he was listening to me at all since he was just waiting to interrupt me anyway. Please contact me. Thank you
I think I figured out a way using paypal policy to bankrupt paypal legally. The real question is do I tell paypal or tell the hackers that make it happen??? I prefer the latter since paypal has repeatedly abused their customers its seems like payback is warranted.
Do tell Dave. I believe we all deserve pay back dealing with pay pal
I had an issue with a buyer abusing your policies, they filed a false claim saying item was not as described. They contacted me March 23, 2019 via email to go to resolution center and respond. I did as prompted and on March 23, 2019 left my response letting them know the buyer was being fraudulent and why. which is because her return was denied through ebay so she contacted her financial institution (PAYPAL) and falsified information and added a complaint I guess to be sure you accepted it. I called PAYPAL March 26,02019 to be sure they received my information even though the website said it was submitted. For they had made the decision March 25th according to an email but the website said otherwise. Customer service then told me she does not see my reply and gave me an url to upload pictures. Why would she do that if the decision was made? Because I did respond in time. So I gathered them and submitted them the same day. I sent the item the description a picture of the entire listing and the conversation between the buyer and I. Even contacted ebay who said they would speak on my behalf if needed. I also called April 1st and the person i spoke to said they did use my submitted evidence in making the decision and that the buyer was told to send item back. I also asked did the buyer even submit any evidence of her claim cause if so it wouldn’t have held water. So thinking they finally received my info. and would use as evidence. I waited a few more days kept checking the site it kept saying being reviewed by paypal. so i’m thinking ok they looking further into it, Again thinking ok good they can see she obviously lied and was upset that ebay did not disagree with me not doing a return, which I may add it says on the listing as well NO RETURNS!. I then receive an email stating that since I did not respond in enough time paypal finds in favor of the buyer.I also called April 1st and the person I spoke to said they did use my submitted evidence in making the decision and that the buyer was told to send item back he had a little attitude. So I call again April 3, 2019 and spoke with someone who transferred me to Sam. I told Sam all that has happened he said he would escalate the claim and it looks like it would be in my favor and to keep an eye out for an email on what steps to take next. Today is April 5, 2019 I called again today to see and make sure that he did as he said he would. I spoke with Diana today and she said she would file an appeal I also let her know the item has been worn which now depreciates the value. Also I could have had the item sold I missed that money going through this whole process. This buyer is scamming the system and sellers, there is supposed to be seller protection but what do you do when when paypal doesn’t hold up on that promise of seller protection I feel this matter was not handled correctly at all and now my account is in the negative. All because the system failed to uphold the seller protection guidelines. I love paypal this is my 1st issue in 10yrs and to find out that the financial institution I truly trusted to keep my money safe and my rights have failed me is quite disappointing. I just hope the resolve this matter correctly I deserve my money back. So now i’m waiting for the outcome. Thank you for listening.
I was just on the phone for 45 minutes with the most condescending, combative, consistently interrupting employee I have ever dealt with in my 641/2 years. This was a senior manager, according to him, with no supervisor except in the corporate office. He was so busy thumping his chest and interrupting that I was absolutely appalled this person represented Pay Pal. I barely could get a few words in before he would interrupt me. This happened constantly through the conversation. This was more than blatant rudeness, I think he was just dismissive of my age.
The call took place from 9:45 PM CDT until 10:30. I hope it can be tracked and listened to. I have never been more frustrated and disrespected. I would love to talk to a person about this call. There is no way that Pay Pal would ever approve of this employee’s belligerence. The call was about a resolution I was seeking but that became secondary to wondering if he was listening to me at all since he was just waiting to interrupt me anyway. Please contact me. Thank you
Some one out of USA block my account due to security , I am calling daily since last four days and they keep lying that it will be clear in 24 hr. I want access to my fund today positively.
The same is happening with me and nobody is helping me
To whomever:
I have been getting jerked around by your customer service for about a week now… They will not allow me to transfer MY money to MY back account. Every time I call in to customer service, they use the “trick” of telling me that I have to log in while they are on the phone.. then when it fails, telling me I have to wait ANOTHER 2 days to try again.. or telling me I can go to wall mart and get money, which is about a half an hour on the bus. The last time I went there, it did not work anyway. So, why is paypal not letting me transfer my money?..
I had not used pay pal in almost 2 years when my boss suggested he pay me through your “services” because we are remote. Since I haven’t logged on in a couple years, the phone verification did not work because i had old phone numbers in my pay pal account.. It took and hour and a half, and 3 customer “service” people to fix this one issue! Next, pay pal ask me a series of questions. Now, some of them were to verify addresses that I have not live at FOR MORE THAN TWENTY YEARS! What is so appalling about that is that I gave them my UNIQUE social security number, my UNIQUE bank account numbers, my UNIQUE email address, but because I don’t remember an address that I had 20 years ago, I did not pass your “security” check, which is bull, at best. NOW, paypal has kept my pay check for a week now.. leaving me penniless and not being able to pay my bills. And all customer “service” does is keep giving me the same tired rhetoric, making me log in and try to transfer again, so it can and they can tell me to try again in 2 more days. THIS IS GETTING RIDICULOUS AND ALMOST ILLEGAL!!.. My boss is a BIG user of Pay pal.. and at this point, I really do not see why, for this app SUCKS. I don’t know what to do, but if any one has more intelligence than your customer “service” people and can help me.. I would like my pay check. Thank you, I think.. My contact number is 570 264 XXXX,
i know what you guys are up to cause every link i go to say access blocked that you guys trying to keep me from more money cause everything has a time limit on it so i guess all just file that 20 million lawsuit first thing monday morning and remember all the employees made me do this and now you guys block all access thats fine cause 84k is nothing compared to the 20 million lawsuit so either way i will get my money except this time all just being a whole lot more than 84 k i just had my friend try and he had no problem so you bocking me out is one of more thing i will bring up in court so get your employees read to come into court cause brothers are going to make every one of you clowns i never wanted to do this but you force me to do this so i will have my brothers fax over the lawsuit monday and real one will have to be served to him by police so its go time for me and my brothers ,,my brother will be representing in court since they both lawyers so my fee are taken care of hope your lawyers good cause if not its going to be a long day for you and employees and manager and you started this and now i;m going to finish it see you in court and will have every news cannel there reporting on this so get ready i want to be famous well here your chance
Hi Charles,
Can you please let me know if you went to court on PayPal and if so can you reach out to me by email!!!! PayPal is a bunch of horse poop!
Your PayPal case PP-D-19146360: we are seeking additional information from Always.Deals
I say paypal is the wrose to ever deal with.. I just want my $99.99 dollars back from an order i placed on the 15 of December.its a dame shame I never gotten my order or my money back . Now this guy Jeff tells me i have to wait 10 days . everyone i spoke to besides Jeff were so under educated its sad to know people like that are handleing your hard earn money and cant even do a job the right way. Instead do the opposite and make things so much worse .and wait so much longer to get someones money back .
08c04030mb1650209 -is my refund numbers: did i get it back :NO:
564490535p6829820 is the 1st time i called where i was on hold for 3 hours!!!! 3 hr hold . where in the hell does some company put people on hold for 3 hours??? I have the screen shot saved on my phone.
I just want my money back please. Ill never call or use you lr company paypal ever again. Not only paypal .but ebay is going down too .this was my 1st and last time useing you guys to buy stuff. Never again will i use PayPal no ebay to buy stuff .the wrose in my life .
I sold a home theater system through PayPal. The buyer recieved and was very happy. I called Paypal to ask why there was a hold on my funds. They said because of a declined transaction for the taxes of the sale through eBay. The reason it declined was because paypal Place a hold on the funds. Now I could have to wait an additional 21 days because of absolute stupidity. The company tried to pull the taxes after they placed the initial hold on the funds. I can’t even imagine what to call that except corruption to hold on to intrested earning money
I am an Army Vet. I will NEVER EVER USE THIS SERVICE AGAIN AND I WILL TELL ALL MY PEERS(many) to do the same.
I forgot to add I was told my package was received by linkshe in China where I sent it. So the address was correct on the package do they what to explain that to me? Nope even though the company received the package I have to prove that 3rd 9 is on there if it was not on there Linkshe would not have gotten the package. It went to China for gods sake what is it you people want I would like to have this explained to me before my time runs out for a refund!!!
After a complaint about an order I was told to send it back turns out it came from China. I payed $62.95 to send it back. I was ask to E mail them a copy of my postal receipt. Because one of the 9’s on the carbon copy is not showing I am now required to go to the post office and get a clear copy. Well after dealing with this for quite awhile being hung up on several times on several occasions asking to speak to a manager and be left on hold for over 45 min. and still no manager what kind of company has employees that hang up or just put you on hold and walk away. You can bet this will be talked about for a while on the hot line. This is the most upsetting company I have ever dealt with. Will someone get back to me or will I be on hold again
Hi , you may like to know that for several years I have been fighting paypal EU over them not accepting my debit and credit cards. Why, well I happen to receive all my finances in the UK in pounds sterling and live in france. my cards and bank accounts are registered here in france. However, now this has been severely escalated. Your “Tracey Smith” has now been caught out lying about the whole thing and I have been backed up by Barclays bank Fraud Department. The EU told me several years ago that I could have a UK pay pal account with my cards registered to my address in France with no problems. Now Pay pal UK have been caught out lying…or just incompetent. Certainly Barclays Fraud would like to “chat” with your respondent! Your UK ref is 6075309 over why your UK arm lied about my card and intimated that Barclays was at fault. Hopefully we, thats Barclays, myself and others can make Pay Pal sit up and listen to clients. Possibly even stop trading until an audit is completed as if your computer IS giving erroneous information and the girl just looked at the machine cessation of trading and an audit is manifestly required.
Roger Mew and for the record as per the debit card Mr. Roger Port MEW, “Tehig” La Mustais, Sion les Mines, 44590 France. 0033 (0)240289714
email copy
Mr Mew, while I regret that you are dissatisfied with my previous response, I can confirm all actions taken in this case where in line with our agreed terms of use. Your cards failed our crosscheck on several occasions because the card information you provided to us did not match those of your card issuer. As this is a security measure, we are unable to side step or by pass this matter. Therefore, I recommend you check the information provided to us and to that of your card issuer.
My response to both FO and Barclays and UK paypal :-
The comments you have made constitute a complete lie. They did NOT fail any crosschecks, and further your system gave my address exactly. I have been here for 18 years and have had my Barclay platignum for over 20 years. How the dickens do you suppose that new cards get here, my paper invoices get here and so on.
Now, Oh dear, how high up do you have to be in your company to get away with lying to a client and putting it in writing and having it proved that you are lying!. So here goes, I have just had a lovely chat with Barclays in Sunderland about my Platignum Debit card. Mr Paul Barfoot is awaiting your call as it seems that your comments are so wrong, and that my details are correct, have been unchanged for 18 years and he would like you to telephone Barclays Fraud on +442476842100 and ask for fraud and Mr Barfoot, as there is now concern by Barclays fraud that your whole financial department has a serious malfunction to state that my details do not match. This is being confirmed in hard letter and that I shall copy and send you the original and keep one for the FO and one for myself. The Fraud Office being so concerned have just telephoned me back with further information.
I have now to send a letter confirming the above as being given by you as deliberate erroneous information and they will send me a letter confirming my name address etc. This of course will take a week or more. In the meantime I guess that someone there needs to get up and do something to rectify the situation as lying is not good. I will also need your real address so that you can have the copies of the doXXXXents sent to you. copies if requested by the FO will also be available.
This is certainly now going again to the Financial ombudsman as lies are really not on. If you lie you are either covering something up or you have not researched your project. In this case I suggest the latter.
I suggest before you utter another word that you DO contact Barclays Fraud attn Mr Paul Barfoot, as I purchased a €16000 vehicle on one of the cards some 10 years ago. Further I have also used one of the cards for other serious money actions. There are another 2 cards that I will action once my Platinum is out of the way!
Do you want proof! That will prove that you are just as stated either lying or incompetent or both!
Roger Mew
All complaints against PayPal can be further referred for independent arbitration to the following bodies and for the purpose of doing so, this email will be known as our “final response”:
Yes u guys owe me a lot of money so I need to speak to yr lawyer asap 13 credit card s maxed out and 6 account s on 1 credit card Carl Largent Jr got ahold of my phone and start Ed a Google account
I would not recommend anyone use paypal. The customer service SUCK they payments to an HULU account for 4 months without my knowledge when i filed a claim saying i DID NOT authorized it they refuse TO GIVE BACK MY MONEY 7.99 FOR 4 MONTHS…….They closed my claim saying it was authorized by me. But i never did JULIE IN CUSTOMER CARE KNOWS NOTHING AT ALL WHY IS SHE IN CHARGE OF CUSTOMER SERVICE…..SHE IS CLUELESS…..THIS MATTER NEEDS TO BE RESOLVED AND I’M EXTREMELY UPSET!!!!!!I I RECOMMEND ANY ONE OTHER THAN PAYPAL
We are a small business and accept payments using this crsp system. PayPal places holds on your acct until you accept 10 payments; as a small business that causes us problems and the customer service isn’t any help. Hands down we prefer Square. This PayPal system is no good.
First, I want to make this clear. I don’t not care for violence at all but this is where society has taken us. Another thing I don’t like is discrimination or as you would put it racist. I read a post on Facebook in which you have suspended multiple people associated with some right-wing groups. The problem I have with this is I bet you have not suspended any other groups like BLM or Black groups. This in itself is racist because every time a black person is killed by cops, they riot…destroying thousands of dollars worth of property but don’t hear nothing about you suspending any of those groups. This is why things are the way they are today. It is either all or none, not being discriminatory against those who do not share your values or beliefs. If I was in charge, I would not tolerate that behavior from ANYONE or any group. But see here is also the problem, your choosing not to service their needs anymore because of said actions yet a while back a baker got sued because she chosen not to serve a gay couple because of her beliefs and it costed her bakery. Do you think that is far that you can pick and choose who you serve while she couldn’t….get the picture.
WhIle I get your point, I recall the incident with the Baker very well. She did indeed have to close her shop, but not because the government or law enforcement shut her down. She shut down because the incident made the news and customers dropped like flies. Someone told me that his brother’s fiance cancelled their order (to serve 150 guests, plus a groom’s cake) because her brother is gay and it pissed her off. He told me his brother was disappointed because it was his favorite bakery, but he understood why she did it. So the Baker shut down because customers (and potential customers) were offended, which led to a lawsuit and loss of business. Chick-Fil-A suffered a loss of revenue for the same reasons. Their losses didn’t cause them to close their doors, but their public relations dept. went into overdrive after the boycott on social media began.
As for PayPal (or any other business for that matter), they can refuse to do business with any other business or individual they feel would harm their public image, cost them additional buiness or expose them to criminal prosecution ( i.e. money laundering, drug trafficking, Jeffrey Dahlmer, etc.) For example a number of businesses and organizations scheduled to hold events at Donald Trump’s Mar-A-Lago, cancelled their reservations after his Charlottesville, VA, comments because they felt it would harm their image.
In short, like Dr. Phil always says, “when you choose the behavior, you choose the consequences” (good or bad) it happens all the time. – Best of luck / God Bless
I am having problems with my PayPal issued credit card being denied all over the place even though there are plenty of funds in the account to cover the transactions. At first I was told it was because of low security at stores such as WalMart. Then I was told it was just going to continue to happen anywhere at any time and there was nothing they could do about it. I have had the card for nearly 8 years and I have been a PayPal customer for over 17 years. I have literally forced friends, family and coworkers to sign up with PayPal because I believed in the company so very much. Today, I am cutting up my PayPal card and I am truly considering closing my account. It’s useless if I can’t use it. I was planning on writing their corporate offices about this issue. But, after reading all the complaints here I don’t think those in charge actually care anymore.
Pay pal refunded the buyer after being serviced
The client put in a non receipt claim
Even after provided proof of service, sending emails, and making phone calls, not one seller note is on the case.
The client wrote to us to tell us that he has a “Paypay rep” of his own so we will not be getting our money back!
We did not believe him at first but it has become clear that he pulled this off with help from inside of paypal!
We are now trying to speak to a supervisor before escalating it to legal.
However even though we sent proof of service, called and even though the client lied the company still let him make this large reversal!
They did not even look at our proof or make a single note about us in the entire dispute process. They are allowing the client to steal from us without a second thought.
Transaction ID
2W273952W26487305
Original payment march 21, 2017
PayPal refunded my money to buyer June, 8,2017
Without a case
Without a dispute
Without an email send to me anything to do with this transaction.
Originally I sold an iPad to a buyer in London with eBay
This buyer didn’t want to file a return with eBay nor PayPal to return my iPad
He waits tell after 60 days and then calls PayPal and PayPal refunds them in full without a case even opened
I need a lawyer to sue PayPal for as much I can I have been very stressed out with this experience
Paypal didn’t even ask the buyer to return my iPad and they keep my item and get a refund
The most illegal way to rip someone off
Per PayPal instructions I contacted the merchant directly when the item did not match the webpage description. The merchant sent me a RMA and instructions to mail to China NOT by FedEx, UPS, or DHL but by USPS. The item was mailed to me from California but I paid the USPS $22 to send to China as instructed. A month later with no refund I called PayPal.
PayPal ignores what I have said and emails me instructions to return the item using a shipper with online tracking. I sent PayPal copies of the USPS receipt showing shipping to China and custom forms and the merchants RMA and shipping instructions. I explain USPS does not give tracking numbers for international shipments. Multiple emails and hours of telephone calls PayPal is completely useless. Ever PayPal email and everyone I talk to asks for the tracking. Every email and every conversation ignores my doXXXXents and previous conversations. No one a PayPal reads the record to see there is no tracking number. PayPal dismisses my dispute because I have not provided an ONLINE tracking number. I ask where in my PayPal agreement I must use shipping with ONLINE tracking and PayPal says this was instructed in their email to me. I point out the email was ridiculous because I had explained the item had already shipped. Multiple emails and hours of telephone calls to start each conversation explaining the item was shipped per the merchant’s instructions contrary to PayPal’s subsequent instructions.
PayPal sends me emails saying my dispute has been dismissed but I cannot reply to the email because it is not monitored. Instead, the email instructs me to call the Resolution Center. When I call the Resolution Center the automated system asks if the dispute is existing or new. If I answer “existing”, PayPal’s automated system says my dispute was denied and hangs up. If I answer “new”, PayPal’s automated system asks for a dollar amount, cannot find what I reply, and hangs up. The only way I can get past PayPal’s automated system to a live person is to say I have and unauthorized use. PayPal security personnel will talk to me and transfer me to the resolution center but the delay is often 40 minutes or more. Some resolution center personnel can find my emails and doXXXXents but others say they doXXXXents are not available.
PayPal’s emails do not answer my questions. PayPal does everything possible to prevent me from reaching a live person and to prevent a live person from answering my questions.
4-5 days to get refund from client, then another 4-5 business days to get funds from paypal to acct – these guys are complete crap!
I filed a claim for a refund with PayPal nearly a month ago. The amount for the refund was entered wrong and when I called to have the amount corrected the operator made me verify information he didn’t need before he would address my claim I was on the phone for nearly an hour and the operator was extremely dismissive. I’ve been a customer with PayPal for a while and I am very taken abake by the lack of accountability and disrespect displayed by your operators.
Companies who do business on the internet never like the government to tax, regulate, or generally get into,their business. However, since PayPal has decided to get into the public policy of North Carolina. I think maybe their business practices should come under additional government audit.
pay pal is such a fraudulant company. they want to quit doing business in North Carolina because of the bill they disagree with yet they do business in muslim countries where they kill and torture gays just shows what a bunch of hypocrites they are.To show just how cowardly this company is they will not let you comment on the corporate site i tried and e-mail will not send
So, let me get this straight. Paypal supports grown men going into the bathroom that my 12 year old daughter is using. I just cancelled my account.
Really bad company. I will not use it anymore.
I was planning on setting up a paypal account for clients to pay online this week on our new website, but not now. PayPal had plans to come to Charlortte and have backed out apparently due to a state bill not allowing transgender individual to use the bathroom of their choice. You have made a business decisions based on laws and politics of our state that do not affect your therefore I am making business decisions based off of your decisions to play in our political sandbox.
upset customer..upset customer..very unpleased with getting help getting help a problem with my account and customer service..i have called you many times left messages and no one will return my calls you guys make fun of me when i call you don’t take my threats real..i now called news channel 4 in Nashville to take my complaint on you to investigate my issues with you..money gram is willing to help me out with my issue they stand behind there name why can’t you guy’s? My account was mirrored and hacked I’ve called the BBB and the local police filed reports with everyone and websites now you need to step up and back things and make good on things i lost out on $6000 at Christmas time with a sick niece at St. Judes try to sell a car to relocate my family to be closer to her and the other family members to help out..but you have no heart..so i will keep posting and keep calling and hopefully you will take me seriously i think someone on the inside of the company is doing this to people..because i got phone calls and emails from your company but like i said no cares..i thought maybe filing all this someone would look into this just like money gram did..but no you guys are a joke a big joke..nothing more but a big joke..all i want is my money back..please help me to get this.done…
First off, i see nothing but bad comments about paypal and that says a lot to me that they are going down hill fast!
Next,fix your computer system so it knows when i have made a payment,and it keeps trying to tell me i have money,when i do not.
Then get some people who care and could actually give some customer service!!!!!!
Something has changed!!!!And it sucks BAD!!!!!!!!!!!!!
F*** PayPal and their stupid *ss staff. I have had nothing but problems with this company. Customer Service is SH*T! SO F*** PAYPAL! I am currently on hold with the BBB and I will be reporting you and all your f***ery!
i just filed a case with the people who regulate them i will put them out of business
GREAT!!!!…Steve! I hope Paypal goes Down!! They are the Worst Company that I have every had to deal with!! From Customer Service to continuing to get someone in the Philippines!! I’ve called, and Always on hold for Hours!!! No Supervisor return calls and Allegedly there is no “Corporate Office”….Hmmmm!!! Please take them Out of Business!!
Let me know who regulates them so I can file a compliant too. They are no good company
PayPal is a piece of XXXXX company what a fraud and rip off. Will never use PayPal again. Don’t use PayPal.
I totally agree with you now that they declined two valid credit cards of ours with absolutely no explanation as to why they did this. Am starting a legislative campaign at the state and Federal level to make them more accountable.
Yes, I totally agree with everything you have said. I am an owner of a $30,000,000.00 a year business in Miami, Florida with a credit score of 780+ and I was approved for a PayPal credit line of $1,200.00 and was declined when I tried to use it. I spent two days, talked to over 10 different people and was told over 10 different things as to why I couldn’t use my account the issue was never resolved and I was made, even told that it was my fault. Really, I have more credit as an individual than PayPal has as a whole and I have NEVER had to deal with such unethical, unprofessional corporation in my life. So now, I am going to make an investment in a campaign against PayPal and reveal them for who they really are. I have already contacted my attorneys and have been given the go so if any of you want to become part of this movement you may contact me at XXXXX and I will get back to you. My name is Juan Chiquito of Chiquito Serviplast in Miami and its time that we as people take stand against corporations that don’t realize who built them and then want to make us feel like we are at blame. Who does that, I have a ZERO tolerance against ignorance
Hello Mr. Chiquito, my name is Amy , I haven’t had any real issues with them except they won’t let you use other forms of credit to pay them over the phone or online. I sent them an email today to complain about this inconvenience, and they said they would contact me back within 24 hours to reply. I told them someone is going to create a service similar to theirs and give customers this convenience, and they will cash in and take all their customers away. I think maybe YOU could be that person. I wish I had the ability to do this myself, but I’m just a broke disabled woman right now. I don’t have low self esteem so don’t feel sorry for me, I’m just being honest about my situation. I want to be an business owner just like you some day, but I have many obstacles to overcome with my health, getting the correct education, and my transportation issues. I don’t know what I could do to help, but if you feel you could use my assistance you can email me at amyc1200 st yahoo.com. I’ll give you my phone number to call me from there. I have to be cautious because I’m afraid that there are crazy people out in the world that could try to hurt me if I’m not careful. You also should be careful about giving out your business information on here where everyone can read it. Some nut job might try to come after you to get money out of you. Like I said I haven’t experienced these issues with PayPal, but I have experienced mistreatment on my previous jobs. They didn’t appreciate that I was a loyal and hardworking employee and didn’t let my disabilities stop me from doing my job. I worked for one restaurant for ten years and as my health issues got worse, instead of giving more time before my health got too bad they cut me down to between eleven to fifteen hours a week at seven dollars and twenty cents an hour. If they had given me the time I would have been able to pay for my medical treatments and probably would have been able to return to all my job duties. So that’s why I can empathize with you on your issues and that’s why I was moved by your call to action. I’m tired of doing the right thing by my employers and trying to do right by the businesses that I interact with and they don’t seem to give a damn about me. Like I said I contacted PayPal about using my MC credit card to make my monthly payment over the phone and the girl that answers the phone after making me wait twenty minutes tells me that I cannot use this other form of credit to pay them because they are a credit service. I keep talking to her and telling her I used the card to make my payment last time, but she said that they only let me do it last time as a “courtesy”, because my payment was late. I said yes last time I had forgot to make the payment, but I don’t understand why you can’t just do this all the time? Sometimes people don’t have money in their bank account but they have another credit card to pay you with so they can make their payment and not incur a late fee. She still said no they couldn’t do that. I asked her what the corporate number was and she said she didn’t have one and I would have to write a letter to complain about my situation. So that’s why I would like to help any way I can so for once somebody can get justice.
After 9 years of useng PayPal for bussiness transactions. I will be parting ways with them.
Reason? I had to issue a large refund to a customer. I did the transfer sueing what money I had stored in my PayPal account. I issued the money back to customer.
Well about about 5 hours later I go to make a purchase for items and tried to use my debit card. Was told insifficent funds. I log into my bank account to see that PayPal not only issued the refund from PayPal account. But also pulled the money out of my bank account and gave it to customer.
I spent 2 hours on phone with bank and PayPal. In the long run bank said I would be forced to wait the ten days to see if PayPal would fix the Problem.
PayPal says they will file a claim witht he perosn that received the money and see if they will return it…..
In other words I just paid a customer for having to issue a refund… Thank You PayPal you just ruined 9 years of creditbility I had for you…
PISSeD AS HELL RIGHT NOW
Richard
how can i, get the phone number for pay pal corporate executives. i have a big problem and need HELP , so many things do not make sense regarding log in names and password. lots more to tell , Someone hacked into my account. My account was hit and no one will give the help that need, Your techs in Cal., Ii think are up to to NO good. There is no way I can update my account as the phone number that is there is wrong and I cannot remember the security questions. My wife cancelled the the credit card because she received a call from the bank stating that there were too many hits on the card. All from paypal. What is going on. I would like a response as I will let social media that paypal is unsecured. Have been with paypal since the beginning.
Why is that Paypal entertain Chinese counterfieters ? And why is that Paypal being a US compnay violate US Title 18 US Code 2320, 982 and 2323?
Reference Claim ; PP-002-963-430-015
I am a Japanese 24 years of age. Recently I was advised to pay through PAYPAL and I did.
Browsing the internet, I found many items that I needed to buy to give as gifts to my fiance and family.
I came across a website ioffer.com and it offered very inexpensive prices and I ordered some.
I came across sellers offering Rayban Aviator Sunglasses in lense colours that were not available in Japan and such low prices.
Among others I placed an order for a Gold colour frame and gold reflective mirror lenses which I selected among many colours. It was 20 US$ and assuming made in China and thus lower in Price I paid through Paypal as Paypal advertises as the safest way to pay.
However the sunglasses came after delay and I found that it was in different colour and a fake ( Counterfiet). I was sad as I was cheated and saw the cheap quality of packing, case and the glasses itself shabilly made Rayban trade mark.
I filed the resolution and then I was advised by Paypal as the seller cannot be contacted and to escalate to a claim.
However, After a few days I got e-mail from Paypal to return the glasses with a tracking # and then the refund will be executed.
Now, The Law both in USA and Japan prohibit trans shipment and exportation of counterfeit goods and as to rerturn ( export, the tracking # facility is only available in EMS japan and it costs 1500 JYen which is 75% of my loss and only 5US$ will be my return.
Then I have to fill a customs declaration to declare the goods and value and It is not legally possible to export this sunglasses back as it is a fake and it would be breaking the Law as advised by Post office staff.
I replied inmany e-mails to service-japan@paypal.com and through the paypal site e-mail facility giving these reasons and I agreed to send it to the Paypal office in Japan.
Despite these e-mails which I had not the courtsey even a acknowledgement, Paypal continues to state to return the goods.
I found out that ioffer.com is world’s largest counterfeit sale site ( though the internet search machine)
So, Paypal entertains counterfeit sellers and not only that Paypal is partial to these Chinese crooks as ioffer sellers 99% counterfeiters are Paypal clients.
I demnd refund and to give the address of Paypal Japan to return the glasses.
Regrettably and cheated,
Eri Tamura