Deb Shops was founded in 1932 in Philadelphia, Pennsylvania, by Philip Rounick and Aaron Weiner. The original name of the company was JOY Hoisery. The company’s main focus at that time was nylons and intimate wear for women.
The company expanded greatly during the 1950’s and 1960’s, opening locations in neighborhood shopping centers. In the early 1970’s, the company decided to change direction and open larger stores, offering clothing, shoes, and accessories to their line up. It was at this time that they changed the company name to Deb Shops.
Deb Shops has had serious financial problems since the recession of 2008. The company filed for bankruptcy in 2011 and then again in 2014. The company was forced to close all 295 locations. Today, Deb Shops operates strictly as an online and catalog retailer.
Deb ShopsDeb Shops was founded in 1932 in Philadelphia, Pennsylvania, by Philip Rounick and Aaron Weiner. The original name of the company was JOY Hoisery. The company’s main focus at that time was nylons and intimate wear for women.
The company expanded greatly during the 1950’s and 1960’s, opening locations in neighborhood shopping centers. In the early 1970’s, the company decided to change direction and open larger stores, offering clothing, shoes, and accessories to their line up. It was at this time that they changed the company name to Deb Shops.
Deb Shops has had serious financial problems since the recession of 2008. The company filed for bankruptcy in 2011 and then again in 2014. The company was forced to close all 295 locations. Today, Deb Shops operates strictly as an online and catalog retailer.
The customer support system in place for this company is horrific. I’ve waited on hold for 30+ minutes only to give up and chat in. Rosie never acknowledged me in the chat or said a word. I chatted again and told Iza what happened. Instead of offering to help or warning, she transferred me to … guess who… Rosie. Again I waited for a response. 7 min later she asked for info. After provided I waited another 7 min only to be told one moment. Another 7 or so minutes and she left the chat. Now I’m on hold again at the 15 min mark. Just be be clear, this is my 3rd day trying to reach someone. I’m not sure if anyone even cares that the support is terrible. Surely this isn’t the first complaint . I would rather cancle my order now than try to have it fixed.