Big Y Foods was founded in 1936 by Paul D’Amour and his family. The original name of the company was Y Cash Market. Today, the company operates a chain of supermarkets under the Big Y Foods or Big Y World Class Market names.
The company has locations throughout New England and is one of the largest privately held supermarket chains in the area. In 2015, the company had $1.7 billion in annual revenue and employed more than 12,000 persons.
In 2013, the company announced that they were entering the fuel and convenience store industry. The new locations will be called Big Y Express.
Lately, the company has expanded mainly through acquisitions, such as 7 A&P stores that were exiting Connecticut.
In February 2020, Big Y announed that they would host coronvirus vaccination clinics at most of their locations.
Big Y Foods was founded in 1936 by Paul D’Amour and his family. The original name of the company was Y Cash Market. Today, the company operates a chain of supermarkets under the Big Y Foods or Big Y World Class Market names.
History
The company has locations throughout New England and is one of the largest privately held supermarket chains in the area. In 2015, the company had $1.7 billion in annual revenue and employed more than 12,000 persons.
In 2013, the company announced that they were entering the fuel and convenience store industry. The new locations will be called Big Y Express.
Lately, the company has expanded mainly through acquisitions, such as 7 A&P stores that were exiting Connecticut.
In February 2020, Big Y announed that they would host coronvirus vaccination clinics at most of their locations.
I am so disappointed in the Cooley Big Y store. I have complained about this numerous times and find the condition of the carriages disgusting. Today I decided to go back to the store that is closest to me, Cooley St, Springfield. The amount of bird feces is beyond disgusting. I am surprised the Board of Health has not looked in to this. How can a company let these carriages be used in this condition. The carriages are covered in bird crap. Under the seat of where a child would sit is completely white splattered feces. There was a worker out there and I mentioned to him, I know it’s not your fault, but how can this be allowed. He looked at it and said if you want to bring the carriage in, they can clean it for you. He said the birds fly above. I can’t believe after a few years and numerous complaints that this can not be resolved.
I shop at BigY Kingston MA. There are only two Cart Return units, and they are fairly close to the store. This problematic. First, because they are close to the store, many people simply leave their cart in the parking lot. Second, because the parking lot is slanted, the abandonned carts can easily roll down the slanted driveway to where the cars entering the lot. Third, and this is the most troubling, because of the slanted lot, while unloading the cart & putting bags in the car, the cart can become dislodged and roll away–into the cars entering the parking lot area. When this happened to me, I ran as fast as I could trying to grab the cart & not get killed! I am 79 yrs. old & I have a bad hip! Unacceptable! The solution is simple! “Just do it!” Please.
Yesterday I went to my local Big Y to buy strawberries for my boyfriend for dinner. They were advertised in the Berkshire Eagle and in store at 99 cents per pound. At the cash register the price rang up as $2.49. I showed my Silver Savings Club card to the cashier and asked for the advertised price. The card has always gotten me the sales price, but not this time. I spoke with the supervisor and then with the store manager and learned that I would have to jump thru an additional hoop to get the strawberries for 99 cents. Namely, get on my digital “device” and give additional information to “personalize” my account. I have two objections to this new myBigY initiative: First, it is an infringement of my right to privacy to be forced to give additional personal information. Secondly, at age 72 I feel that this policy discriminates against seniors, who may lack the capacity to figure out “digital devices”. I left without the strawberries and will shop elsewhere in the future.
Reading the complaints was almost what I encountered today.
I love Big Y and I have to say that is basically where I Shop. Well my Big Y is the Naugatuck, Ct store. Today I was shopping for my Turkey , well as I was checking out my 25 lb Turkey, I asked them is there any money off coupons like they always had. Well they
Told me a “digital coupon “ was what they use now, well I’m at the cashier, people behind me , didnt download any coupon so I asked a women manager if they would give me the discount, she was nice but said she couldn’t, so wanted to speak to someone over her. So a male that is over her cam e over.
Well, he turned out to be so rude and not so nice. I was Shocked The way I was treated, probably one of Big Y ‘s good customer. We have a business and we cherish all our customers but especially the ones support us all the time. I am very upset over this!!
Diane Schmidt
My name is Janay and in May I’ll have worked for Big Y for 7 years. The location I’ve worked at is located in Mansfield, CT with Dave Cournoyer as the store manager. I would like to give him a public thank you. For years Big Y has worked with my school schedule, supported and encouraged me, even hosting a get together of managers filled with well wishes when I got hired full time in my field that I went to grad school for. Dave has seen me cry, laugh, get angry, and simply be human. He does not pry, but shows he is there and is understanding of his employees. He has been nothing but accommodating my entire time as an employee. He listens and takes time out of his day to get to know the customers. They love him. Dave has absolutely made a huge impact on me and I am forever grateful that he has such passion for his job. He’s a great boss and a great person. Big Y is very lucky to have him.
on 4-12-18 at around 7:30am. 65 Palumba Dr. Enfield CT I went into the store after driving an hour with worries and thoughts of the day in my mind to purchase some snacks for work. Went to pay for nuts and a lumpy, unique looking tangerine. 2 ladies head to the cash register. We make small talk about the funny looking tangerine and how one day (Tracy) the cashier was looking for the prettiest pears thinking they were the sweetest, the person putting away the fruits told her how the uglier ones over there were the best. We laughed. She says it all goes to show you can’t judge a book by it’s cover. I proceed to pay with my debit card which was declined. I was perplexed because I had just gotten paid. She proceeds to tell me to try it again and a 3rd time using it as credit. Again it did not got thru. I was embarrassed especially because there was someone behind me. This very kind cashier then proceeds to take her money out of her pocket with the other cashier present so there was to be no issue with the money in the till and pay for my 2 items. The 3 of us were just soooooo amazed. It was like everything stopped for a few seconds. Immediately what I thought would be another sad day just got really nice and put a smile on my face. It changed everything. Letting you know there are still nice people still in this crazy world and one of them fortunately works for your store. How lucky are you.
Hi Betty BOGAS, I’D LIKE TO KNOW WHERE TO FIND INFORMSTION ON AN AD FOR THE CARTS. THANKS AUSTIN 413 335 XXXXX
I was extremely sick for the recent Thanksgiving holiday, so my usual, highly anticipated baking tradition couldn’t be carried out. My fiancé went to the Big Y in Enfield, CT for replacements for my beloved sweet contributions to the family get together. He picked up about $35 worth of baked goods including sleeves of Chocolate and Peanut Butter Chip cookies, Chocolate and White Chocolate Chunk cookies and Oatmeal Raisin cookies and a large tub of Chocolate Chip cookies. Every single cookie was stale, hard and crunchy, as if they’d been frozen and unthawed, or were very old. When you handled them or tried to bite them, they just crumbled apart into dry pieces, making a mess of your holiday clothes. When my fiance got home, he had a dark stain on his wool sweater because a chocolate chunk had fallen on his sweater and eventually had softened up enough to stain. They were the worst cookies we’d ever eaten- homemade or store bought, and we ended up throwing most of them away. They were so bad that my fiancé’s adult neice, who is the biggest sweet eater I know and always (very appreciatively) takes home any sweets left over at family get togethers, didn’t even take a single one home. I would think that a holiday so special as family and food oriented Thanksgiving, would bring out a store’s pride and they’d have their very best offerings out for their customers’ consumption, not stale, prefrozen junk. It was very embarrassing to present a platter of these awful cookies that absolutely nobody liked, and they weren’t cheap either! We would’ve been better off just buying a national brand of cookie. I know the higher end desserts at Big Y are bought from outside, reputable bakers, and now I know why. When it comes to doing desserts (and their customers) justice for the holidays, Big Y’s bakery just can’t produce the goods. It’s a shame the Big Y bakery had no game to bring to the table, especially for such a food oriented holiday. Extremely disappointing.