AliExpress is a global online retail marketplace owned by Alibaba Group. Launched in 2010, the platform allows small businesses and manufacturers in China to sell directly to consumers around the world. It initially catered to buyers outside China, offering a wide range of categories from electronics and fashion to home goods and beauty products. The site grew quickly as a budget-friendly alternative to established retailers and remains one of the largest cross-border shopping sites.
As part of the Alibaba Group, AliExpress leverages the parent company’s logistics network and payment platform to keep costs low. While most goods ship from sellers in China, some items are stocked in overseas warehouses to reduce delivery times. Users can also access the platform via a mobile app.
AliExpress itself does not handle customer calls; issues are resolved through online support tickets. For correspondence, the U.S. corporate office for AliExpress’ parent company Alibaba Group is located at 525 Almanor Ave., Floor 4, Sunnyvale, CA 94085-3542. The Alibaba Group headquarters in China is at 969 West Wen Yi Road, Yu Hang District, Hangzhou 311121. A general support number for Alibaba Group’s U.S. office is (408) 785-5580.
AliExpress remains a popular marketplace for bargain hunters worldwide. However, shoppers should exercise caution and read seller ratings and reviews, as experiences may vary. To learn more or submit support tickets, visit aliexpress.com.
AliExpressAliExpress is a global online retail marketplace owned by Alibaba Group. Launched in 2010, the platform allows small businesses and manufacturers in China to sell directly to consumers around the world. It initially catered to buyers outside China, offering a wide range of categories from electronics and fashion to home goods and beauty products. The site grew quickly as a budget-friendly alternative to established retailers and remains one of the largest cross-border shopping sites.
As part of the Alibaba Group, AliExpress leverages the parent company’s logistics network and payment platform to keep costs low. While most goods ship from sellers in China, some items are stocked in overseas warehouses to reduce delivery times. Users can also access the platform via a mobile app.
AliExpress itself does not handle customer calls; issues are resolved through online support tickets. For correspondence, the U.S. corporate office for AliExpress’ parent company Alibaba Group is located at 525 Almanor Ave., Floor 4, Sunnyvale, CA 94085-3542. The Alibaba Group headquarters in China is at 969 West Wen Yi Road, Yu Hang District, Hangzhou 311121. A general support number for Alibaba Group’s U.S. office is (408) 785-5580.
History
AliExpress remains a popular marketplace for bargain hunters worldwide. However, shoppers should exercise caution and read seller ratings and reviews, as experiences may vary. To learn more or submit support tickets, visit aliexpress.com.
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