Jamba Juice was founded in 1990 as Juice Club, Inc. by Kirk Perron. The first location was in San Luis Obispo, California. Three of Perron’s friends, Joe Vergara, Kevin Peters, and Linda Ozawa Olds, soon joined the venture.
In 1995, the company name was changed to Jamba Juice.
By 1996, there are 30 stores operating in California. These are both company-owned and franchised.
In 1997, the company partnered with Whole Foods and opens Jamba Juice locations inside Whole Foods stores.
In 1998, the company introduces Jambola bread.
In 1999, the company acquired Zuka Juice.
In 2006, Services Acquisition Corporation International purchases Jamba Juice and changes the company name to Jamba, Inc. Jamba is now a publicly traded company.
In 2008, the company begins to introduce wraps, sandwiches, and salads to its menu.
Today, Jamba Juice operates over 860 stores in 26 US states, Canada, the Philippines, and South Korea. About half the stores are corporately owned.
The company is known for introducing new flavors that become quite popular. The trendy new flavors of 2022 are Strawberry Bursting Boba and Sweet Tapioca Boba Pearls.
Jamba Juice, like many other restaurant chains, is having trouble with staffing…or are they? Jamba Juice says that price increases are necessary in order to hire talent but people say that their applications are routinely rejected.
Jamba Juice maintains a corporate office in Atlanta, Georgia.
Jamba Juice was founded in 1990 as Juice Club, Inc. by Kirk Perron. The first location was in San Luis Obispo, California. Three of Perron’s friends, Joe Vergara, Kevin Peters, and Linda Ozawa Olds, soon joined the venture.
In 1995, the company name was changed to Jamba Juice.
History
By 1996, there are 30 stores operating in California. These are both company-owned and franchised.
In 1997, the company partnered with Whole Foods and opens Jamba Juice locations inside Whole Foods stores.
In 1998, the company introduces Jambola bread.
In 1999, the company acquired Zuka Juice.
In 2006, Services Acquisition Corporation International purchases Jamba Juice and changes the company name to Jamba, Inc. Jamba is now a publicly traded company.
In 2008, the company begins to introduce wraps, sandwiches, and salads to its menu.
Today, Jamba Juice operates over 860 stores in 26 US states, Canada, the Philippines, and South Korea. About half the stores are corporately owned.
The company is known for introducing new flavors that become quite popular. The trendy new flavors of 2022 are Strawberry Bursting Boba and Sweet Tapioca Boba Pearls.
Jamba Juice, like many other restaurant chains, is having trouble with staffing…or are they? Jamba Juice says that price increases are necessary in order to hire talent but people say that their applications are routinely rejected.
Jamba Juice maintains a corporate office in Atlanta, Georgia.
I purchased 2 strawberry wild smoothies, the 22oz with whey and 28oz with Vitamin c but who ever made them mixed up the instructions plus 2 waffles and a Turkey sausage sandwich which I did not receive. I use Postmates for delivery but when I text them about the problem they were not compassionatel but the situation but said they couldn’t compensate me for this incident or the inconvenience
I have also noticed my orders being consistently short of a full cup not matter what size I order. And the employees know it and expect you to say nothing and leave.
I am often tempted to let the employees know that it’s not full and to fill the dam cup.
It’s too bad that the corporate executives have gotten as greedy as all the other companies out there. We have a choice and mine is to not visit Jamba Juice anymore. Sounds like a lot of people are unhappy too! Do you see how your losing more business than what you think you gained by directing your employees to short the customer?
Anyone Listening out there?????
If NOT, I will apply for the job and double your business
Today my daughter went in to jamba juice on Rosedale hwy in Bakersfield, CA. And one of the employees named chelsea mejia spit in her and her friends drink. This girl posted in and aadmitted to doing so online. And when my daughter called the manager he stated thats what she gets and he is doing nothing about it.
I use to work for Jamba Juice Hawaii, recently quit due to the poor management and demands without support. I do notice that Jamba Juice Hawaii not only false advertise, it cheats its “Guests” to every penny! Always shortage of products so alternately we are told to add ice. Seriously, guest pay for a cup of belenses ice? Also lastly, the new watermelon smoothie that advertises contains a boost of collagen, is so false and I’m sure much customers are filled, cause there is no collagen at all! Sonpathetic, the executives at corporate office along with the district management is so full of it. They require sales targets and maintenance of productivity yet they have no mercy on the mangers, assistance and team members that bust their butts working. All promotions are one after the other with no training for quality assurance, all we are given is an email with instructions to print. Seriously!!! Jamba Juice Hawaii is full of it! Most of the products we use way before and up to the day I quit ate expired!
I have had the same problem as mention in email feedback on the amount of content placed in the 22 and 28 ounce cups. Most of the time about, 90 percent of the time they are not completely filled. They are usually about one ounce short of a filled cup. Now I have a new problem,. I purchased $13 46 of drinks and did not get the credit on my account. I tried to call the complaints phone number:. 1-866-473-7848 and the call will not go through and a recording came on saying the number cannot be completed as dialed. I now have no option but to try and contact the CEO for assistance.
Thanks for letting us know that the number was out of date. We have updated the listing
Rude a** employee’s. I have been doing busy with this location for over a year, and I have had several incidents. Well this just took the cake. I work right around the corner form the location, so on Sat 05/20/2017 I was on my 10 minute break. I placed an on-line order for a: “Apples ‘N Charge: at 11:17am, I waited about 05 minutes, then walked over (the on-line receipt) ..I walked over to the store about 11:20, and well their was a line out the door, and the employee’s were stressed, and over whelmed and my order wasn’t even made, not even pulled. When I asked about the employees looked confused. I told them I would back in 30 minutes or less (I’m in here all the time)..I went back about 12 Noon, and some rude Millennial (male) employee stated: “We made it, but we didn’t think you would be back, so we threw it out”. I asked for the manager and was told one was not available. I’m done with Jamba. Not again! This is the 3rd bad experience I have had with this location., and I’m threw with Jamba Juice. Screwy store.
Dude, you left the store and they probably didn’t get the memo out that you’d left. They were stressed and in a rush and you were just making the problem worse. You sound like a rude a**, dude.
I had purchased a med passion fruit n for 6$ I’d think they would taste good but instead it was disgusting I don’t make much money and was treating myself one day hoping for a delicious drink but instead got eight nightmare I really like a refund or a store credit. I am so upset to have wasted my money hopefully someone in corporate does their job and satisfy me as a costomer.
Jamba Juice – Park Central at 3110 North Central Ave. #100 in Phoenix, Arizona 85012 …has the rudest customer service. This location doesn’t seem to value long term business or returning customer’s. I mean they refused a $50.00 bill (This was Wed. 11/02/2016), and stated they don’t accept cash this big. (No signs in the store to indicate this!). Very rude…I left with nothing!! Also you can go into this location, and it seems it can up to 25 minutes just to order, get the drink made and out the door.
I went to Jamba Juice in west lake village Ca
I will never go back again kids playing very unprofessional dity place not a professional place
Ugly dirty place I make sure to not recommend this place to any one in my office??????????????????????????????????????????????????
Today I visit your store in La Habra, California.
The cashier Marcos was very rude he was wearing sunglasses the other employee was goofing around the two females make my order which I ordered aloha pineapple instead she made me strawberry and orange juice n bananas.
I told her that was the wrong order she insisted it was the aloha pineapple there was no pineapple in it.
You need to check the store in La Habra the employees there all they do is goof and they are so unprofessional and playing around with the other female employees!!!!!
I use to love going to Jamba Juice every day but now I only go once a week because you didn’t train your employees good enough!! That’s all it takes to ruin a business I hope you understand that and try and resolve it.
To whom it may concern,
I visited the Jamba Juice in Arroyo Crossing in Las Vegas, NV on Rainbow. The lady working the cash register, Shay, had horrible customer service and made my experience unsatisfactory. I walked in with two friends, and read over the menu. We had taken our time because no customers were behind us. To continue, I specifically went to order. I asked her how the Caribbean Passion was, and she said “What are you talking about,” in a disrespectful tone. My friend had then ordered the Strawberry Wild and asked to have it without apple. Shay then said “You cant do that. Apple is the juice, and you need to have a juice in the smoothie.” Again, this was in a disrespectful tone. We had forgotten that we brought a coupon, but we pulled it out before we paid. Shay then rolled her eyes and said, “You cant use that.” In conclusion, she was very unfriendly and rude, which made our visit unenjoyable.
recently stopped working at store 0111 in Northridge. I wanted to email you because i am appaled at the unprofessionalism in that store. I had been working there for 3 years and the AGM (now GM) Tatyana Saldana has made for a bad experience.I left this establishment thinking i would come back at the end of the summer, which Tatyana assured me i would be able to come back after my summer internship was over. But i will not be returning. I would rather be jobless than work for her . Tgrought my time there she repeatedly talked about how she “hated” employees infont of not only guests but other employees. She instructs team members to give the regulars free drinks.but that is not why i am upset. I am upset because she went to other employees and began to talk about my personal life and my business. That is very unprofessional of a boss to do. I have seen her do this with other employees and now with me and Now that i have left she still gosspis about how team members lives, my personal appearance, along with graphic details about her own love life. I am tired of the unprofessionalism at this establishment. Now that i am gone I am able to inform you without fear of repercussion. She has said on multiple occasions ” not to cross her because she makes the schedual” and if you do you wont get hours. This establishment is not a work place. It is a highschool. With Taty being the mean girl. I would rather be jobless then be in highschool again.
Don’t go to a Jamba Juice in DC Union Station they got the worst customer service that is
I visited Jamba Juice in La Puenta, CA on Sunday May 22. I had purchased a promotional gift card from a cancer walk the card allowed for buy one get one free 6 times. I ordered my two drinks the cashier was attempting to use the card but for someone reason it would not processes. She called the manager on duty he swipes the card once and tells me the card is no good I asked why in a rude annoyed condescending tone he states he doesn’t know the promo is over the card doesn’t have an expiration date then he says the card is no good maybe fake. Ok fine I attempt to pay for my purchase with me debt card I ask for the manager he then walks back and ask why he’s being “straight up” up with me. I tell him I will be contacting management he says he doesn’t care. After I pay for my purchase I look at the receipt and the promo was applied, I can not believe a manger would behave like that much less speak like that. He couldn’t figure how to use a promo card offered thru Jamba Juice couldn’t figure out the transaction goes thru at the end I will cease my business at that store and will share this experience with my co workers my community committee my district committee that does the cancer walk my family and my friends
Yeah Jamba you are losing a lot of customers everywhere and very disrespectful business
We own a rental property (since 1988) across the alley way from Jamba Juice in Downtown Manhattan Beach and have never had a problem with rodents in all our years of ownership. My tenant now advises me that Jamba Juice’s dumpster area is filthy which is now drawing rats and mice The result is we now have a problem with rodents in our luxurious rental. Before I call the Health Dept. I wanted to reach out to you folks. Please call me to discuss.
On May 1, 2016 I entered the Kapolei HI, store. Employees has no customer service, no greeting of customers as they walked into the store. I ordered my drink along with a snack and doing so I entered my phone number, after all points do count. I had to ask for my receipt. Reading my receipt I ask the male cashier about my points and his reply was “oh the machine doesn’t work” (register on the left). So I replied, then how can I get my points? He said you have to use the other machine. My question is how would any customer know if they are not told. That’s a typical rip-off. I sat there waiting on my order, and he continued to ignore the problem by letting customers in-put their phone number. Until he saw me watching him that was the only time he notified the customer about the machine. Customers are very valuable, it is actions as such that turn customers to competitors.
To whom it may concern, my name is Sarah and I’d like to address some concerns I experienced at one of your stores. On Sunday January 24th 2016 between 4-4:15 pm my mom and I entered store 1013, The District. After entering the store and going over your menu a young blonde female employee was at the register, she began sighing heavily as if we were taking to long. My mom then walked up to order, the your employee became short with her asking “what size did you want!!”. I then walked up to order, I asked for the Aloha Pineapple with added peach, in which I received a strong aggressive question if I wanted “peach juice or fruit”, not knowing what the difference was she stated “well there IS a big difference” with an eye roll and attitude. I requested whatever was the best. Your employee then, with a very loud sigh told me my total. I handed her my debit card, which was then shoved back into my hand. I have been coming to this company since it opened and I know a name is always asked. This was not done nor was I given my receipt. I then stated she did not need to be rude. Your employee then rolled her eyes again and walked away.
We then walked to table to wait. At other table, 3 other woman we’re waiting for their order. The same employee put their order on the counter without letting them know it was ready and walked away. My mom then got their attention. One of the customers stated, “they could’ve told us”. At this point my mom and I stated ” there employee was very unfriendly” at which they agreed. The other customers stated the same employee was very rude with them too. At this time the other young brunette employee working let us know our order was ready, she was a little more friendly. We walked up to retrieve it and I requested to speak with the manager.
From the back a younger looking man with sandy hair and light skin came up. We were not addressed as customers but as if we interrupted him, I explained that your young blonde employee was very rude and her attitude should be addressed, I also explained the other customers experienced the same attitude. At this time one of the customer did come up to the counter to complain also. After 20 seconds of a blank stare he stated “what do you want me to do about it”? My mom then asked for his bosses name and number. Your manager then went to the back and after 1 min he returned with a ripped corner of paper with the name Eric Heaston written. Your manager then stated “that was all he was giving to us and if we wanted the number for Eric, we would have to google it”. No name tags were worn. My mom then asked for his name and the blonde employee and the stores number. Your manager stated “I do not have to give that information to us” turned and started for the back. My mom then stated “as customers we’re paying you”! Your manager then came back to the counter and said “there was no need for us to be rude, we are disturbing him as he was doing paper work and was not going to deal with this”. I then asked for the store number and was given that it but he refused to give us your store phone number. My mom asked for his pen to write it down. She also indicated the counter was extremely sticky and should be cleaned. Your manager then walked to the back.
We did notice there are several cameras in your store and hope they will be checked. I will be writing a review and will let everyone I know not to visit this location. I’m not sure if this is how this store is ran, but if is, it will not stay open for long. I have never been treated this way EVER!
I hope these concerns will be addressed! Maybe further training in customer service will be used!
Sincerely, will NEVER return!!!
Hi I was wondering I still haven’t receive my W-2 to file tax yet?? I’m formal employee wondering when do I recieve my W-2 or who to call thanks
would like to know how to get w-2. i moved thank you
I am so sick of employees not knowing how to perform their simple jamba juice jobs correctly. Sanitation is a huge issue. I see zero hand washing between handling filthy money and handling food. Plastic gloves should be applied after one has washed hands. Cross contamination is a huge issue, and I see it at every single location. I am particularly upset with a Karen at a Sacramento location off Gateway oaks and west el camino. After she and another employee failed to ring up my order properly, then tried to charge me more when they already charged me too much, I asked to speak with the manager, this black female named Karen posed as “today’s,” manager although nowhere on her ID name tage did it state she was a manager, also I know who the manager is and she sure doesn’t look anything like HIM.
This Karen also didn’t property sanitize my daughters tumbler cups that we purchased for our drinks to be poured into. I have been a frequent patron for 25 years, I am so dissatisfied, and may never return again.
Today I went into Jamba Juice off Redondo Beach Blvd in Gardena, Ca. It is very unsafe and unhealthy to handle cash and the cashier does not wash his or her hands before handling the food. Or vice versa. The cashier needs and should be putting on gloves and washing their hands before handling the food
I don’t know if you guys even care or have any compassion about how your customers are treated, but I think it should be known what kind of people represent your company. This morning, all I craved was some jamba juice. I have been a regular customer to the jamba juice in Keizer Oregon for 2 years because I work at an office down the way. This morning I went in and the floors were wet so I slipped and fell on my stomach. I am pregnant so I was so distraught that my child had been injured. And to my surprise the only person who seemed worried or helpful was a customer waiting for their smoothie. There were 2 employees there and they both proceeded to laugh about the situation. Never in my life have I seen such bad service or human compassion in general. They never once checked to make sure I was OK. What kind of people laugh at a pregnant woman who could be injured. These are the people that are the faces of your company and if that’s the kind of people you want representing your business then I will make sure to let everyone know what kind of company this is. Its quite unfortunate because I enjoy your products, and I thought you guys took pride in offering top notch customer service. I guess I was wrong
20150807 at 8pm in Azusa California Citrus Crossing…..the manager Haley treated me disrespectfully, disriminated me and raised her voice at me because I wanted to order while she was having a personal conversation with another employee…..im really upset and I hope someone talks to her and that I receive and apology…..if I do not then I intend on sharing my experience with my friends and family through social media so they too can avoid been humiliated at that store
So I’ve been working as a team member at the Jordan Landing, Utah location for over a year. And My manager asked me to be a shift lead a few months ago–he said it would come with a raise–so I decided to take the promotion. I have met the requirements to be a shift lead for the past two months and I STILL don’t have my raise. I talked to other shift leads about when they got promoted and they said that they had gotten a $1-$1.25 raise. I also found out that other team members (who have just finished their training–so they were promised a $0.25 raise) did not get their raise either. I’m really frustrated because I’m now doing extra work and other responsibilities of a shift lead and still have the same pay as a team member. Not to mention, I have asked my manager about the raise, and he told our owner (since we’re a franchise location)–but our owner has failed to give us the raises that we were promised. This really effects the working environment for this location, and I know my co-workers and I are very frustrated with this situation. We work very hard to make sure this store is clean, profitable and positive and we just want to feel valued in our efforts.
I just wrote a comment on the “contact us” web page that I hope gets read. I have written about an employee who truly goes above and beyond her job to make her customers feel welcome and important. Her name is Tay and she works at the Valencia, CA store. This is not the first time I have praised Tay. The first time was when I was asked to reply to a survey on my receipt a couple of years ago. I asked Tay months later if anyone had ever told her that she had gotten praise from a customer and she said that she hadn’t. What a shame.
Tay is truly awesome. She greets her customers as they walk in by our name, if she knows it. She always remembers what your “usual” order is and asks if that is what you want. She is quick, efficient, always has a smile on her face and is really a fantastic employee. If I had my own business, I would have Tay on my payroll in a minute!
I hope your company has some sort of employee recognition and that you sincerely consider Tay as a recipient of that recognition. If you don’t, then shame on you! This gal is truly remarkable and should be promoted to train others…she is a GEM in your organization and I pray that you recognize your GEMS.
I would be happy to discuss her attributes in more detail. You can contact me through my email address. And no, we are not related and I do not know her outside of her work. I am a 66 year old female who has worked with the public for 20 years and know an outstanding employee when I meet one.
this past Sunday I went to Jamba Juice to get a drink I’ve been going to Jamba Juice for the last 15 years in California. the store on Craig Road in Las Vegas is so dirty that people are so rude they make the wrong drinks. I ordered a strawberry surf rider but when I got my drink there was no strawberries only mangoes the lady told me that they ran out of strawberries so I told her I did not eat mangoes and I needed a refund she was very nice and made me to other drinks which I did not like she asked a cashier by the name of Jacob to give me a refund he was upset because I have requested a refund and told me he put it back on my card I asked him for receipt and he told me he can’t do but the computer doesn’t do he was very rude and nasty he laughed at me when I asked him to put I write it down on my receipt because the receipt he gave me head zeros on it I would like to report Jacob he told me he was the manager he would not get the manager and he told me he was the acting manager I called back and they said a manager wouldn’t be in until Tuesday this happen on Sunday this is ridiculous I’ve always had great customer service at Jamba Juice but this has made me not want to ever go back there again please someone contact me ASAP thank you
Well, I just spoke with Calvin the suppose to be head of the Corporate Office for the Texas Region. On Sunday, my daughter went to the Round Rock Jamba Juice and bought a drink. She told the individual/worker that she wanted to make sure the drink didn’t have any starwberries because she was allergic to them. Well of course she didn’t listen or didn’t actually know the product so she told her that no strawberries where in the drink. But as my daughter started to drink it she started feeling bad and her throat was feeling like it was closing, YES THERE WAS APPLE STRAWBERRY IN THE JUICE. CALL AND REPORTED IT, JUST GOT A CALL FROM CALVIN, JUST TO CHECK ON HOW SHE WAS DOING. I REQUESTED HER MONEY BACK AND HE AVOIDED THE QUESTION. BE AWARE OF THAT JAMBA JUICE IN ROUND ROCK TEXAS, THEY DON’T KNOW THERE PRODUCTS. I’M PISSED THAT THEY DIDN’T EVEN OFFER HER MONEY BACK. I GUESS SHE HAD TO BE HOSPITALIZE BEFORE THEY OFFER HER MONEY BACK!!!! LOST MY BUISNESS FROM THE ROUND ROCK AREA!!!!!
interested in opening outlets in india . let me know the process .
i am interested in opening a jamba juice outlets in india . i think it is a new market with lot of potential . do let me if you would be interested . my no is 0091989142**** .
i need help finding out your stupid goals and beliefs. give more info you retarted buttholes
your no help
gaaaaayyyyyyy!!!!!!!! loser lameo wannabe
I visited store (1242 university ave, Riverside ca 92507) at 10:25am today & although there was only one customer ahead of me with a simple order, I didn’t receive my order until 10:55. They never bothered making a drink from my order which happened to be mine, the citrus squeeze. Instead of apologizing to me the Manager asked the casher if maybe I ordered a citrus kick by accident, as if implying I was wrong. Her lack of unprofessionalism astonished me. I feel that jamba juice employees should be well versed in knowing how to make the smoothies, especialy an oldie but goodie drink that may be ordered by a long time, loyal customer. I was originally exposed to jamba juice at the whole foods market on Colorado blvd. in the city of pasedena, in 1998, back When I was working for Pacific bell. The following year I was promoted and opened a new office in Pasadena on foothill ave. I was SO psyched to find a jamba juice store being build right next door. I quickly became a jamba juice fan and have been ever since. I now live in the city of Riverside and have now for years the closest Jamba to us, was 5 miles away. Recently, a store opened up close to work and now I can finally have my juice fix in the morning. This was my second visit (to this store)and I was less pleased than I was the first time. On my first visit no one knew what a Citrus Squeeze was nor could they find it on their Register screen. But, after some fuss I got what I ordered and that was that. This time, not only did they fumble around a bit, I wasted a half hour waiting for two drinks, a morning muffin and an oatmeal. All because nobody bothered to make my drink. Abysmal, as it was, the unprofessionalism and lack of etiquette from these young adults was what peeved me most. 25 years in customer relations I can say that I would of handled that differently. Not only would I have offered my condolences but I would of made a small gesture of apology to ensure a happy customer and repeat business.
I am a former employee of jamba juice, Just quit a couple weeks ago because the staff was extremely unprofessional. Anyway, i went in to store #1 today (where i was working) and Tried to receive my final paycheck and they kinda just shrugged and said come back monday. That was expected. I also asked for contact information for accounting and that turned out to be bullXXXXX. I’m Currently struggling to just keep food on the table and i would like to get this squared away. ANY real contact information would be greatly appreciated. Thank you
Erik
5-8-14
Complaint:
Experience 584746
In April I emailed Jamba Juice.com to let someone know about my experience where the drink was so terrible that I threw it away. I was informed that Jamba Juice was sorry for my experience and would mail to my home a complimentary free drink. I received the email from a Christine from Guest Services – 1 866 4 fruit. I have emailed her at least 3 times saying I still have not received my coupon in the mail. She has not replied and now I’m getting annoyed with this lack of customer service.
I’m a good customer and visit Jamba Juice in Camarillo every day for my drink. i don’t think I should be treated this way. Can you help ?
Janice Samuels
XXXXX Paseo Encantada
Camarillo, CA 93012
(805) 444-XXXXX cell
My work hours don’t allow me to contact Christine by phone.
if you could get me my free coupon for a medium drink I would really appreciate it.
I was wondering if you can electronically send me my W2’s form. I worked at the Salinas Jamba Juice On North Main st. last year.
Thank You very much.
Hello, can you please email me? I have been contacting the Jamba Juice I use to work at so that they may send my W2’s to my current address. I no longer live in Oklahoma.
Thank You.
Jacob M.
My son just called to tell me that our neighborhood Jamba Juice (Store #1129) refused to refund him the remaining cash on his gift card (under $10). He said that they would only refund a maximum of $3, per store policy. When he asked for the manager, they said that he was not available and when he asked for the Corportate phone number, they said that they did not have that information. I purchased my son’s gift card at that store and I am shocked – store policy does not trump state law. Please look into this manner and ensure that Store #1129 in San Jose, as well as all of your stores in California, are aware of the 2008 law which requires that, “…any gift certificate with a cash value of less than $10 is redemable in cash, which includes currency or check, for it’s cash value.” Thank you.