UpStart is an AI lending platform created and operated by ex-Google employees, former President of Enterprise Giigke, Paul Gu, and Anna Counselman, former Manager of Global Enterprise Customer Programs and Gmail Consumer Operations at Google.
The company first launched in April 2012 with an Income Share Agreement offering, which enabled individuals to raise money by contracting to share a percentage of their future income.
In May 2014, Upstart pivoted away from this product and more towards personal loans. With this Change, Upstart began offering a traditional 3-year loan and has since expanded to offer a 5-year loan product as well.
In late 2020, Upstart went public on the NASDAQ under the symbol: UPST.
Unfortunately, due to rising inflation, Upstart has experienced falling stock numbers in 2022.
In January 2023, UpStart was forced to lay off 365 employees due to a lack of funding.
UpStart maintains a corporate office in San Mateo, California.
UpStart is an AI lending platform created and operated by ex-Google employees, former President of Enterprise Giigke, Paul Gu, and Anna Counselman, former Manager of Global Enterprise Customer Programs and Gmail Consumer Operations at Google.
The company first launched in April 2012 with an Income Share Agreement offering, which enabled individuals to raise money by contracting to share a percentage of their future income.
In May 2014, Upstart pivoted away from this product and more towards personal loans. With this Change, Upstart began offering a traditional 3-year loan and has since expanded to offer a 5-year loan product as well.
History
In late 2020, Upstart went public on the NASDAQ under the symbol: UPST.
Unfortunately, due to rising inflation, Upstart has experienced falling stock numbers in 2022.
In January 2023, UpStart was forced to lay off 365 employees due to a lack of funding.
UpStart maintains a corporate office in San Mateo, California.
I have two loans open with upstart.
I have been servicing my own loans for the last 3 years.
Some it guru decided to put check your rate attached to my loans and it is preventing me for getting into my own loan to service it.
I’ve never had a problem until the last two weeks.
I’ve emailed customer service about nine times for the same problem but yet all I do is get polite emails telling me to try all different things. I’ve tried everything imaginable and I still get the polite emails the same emails to try the different ways to get into my loan nothing is helping.
I have asked for Senior Management to contact me and that seems to be ignored. I am beyond frustrated I’m absolutely annoyed at the lack of assistance that I cannot get.
I originally filed for a loan and received two letters saying I qualified for a lower amount than requested. About 30 minutes later I was denied do to unable to verify information. However, they could not inform me of what information needed to be verified and told me to reapply in 30 days. Yet, if I reapplied in 30 days I would be submitting the same information because I don’t know what information could not be verified the first time by the company in order to proceed with the loan process. It all seems like fraudulent process.
Good evening,
I’ve been waiting for a bill to come in the mail to make my first payment with a loan from Upstart. Today we get a letter that our account is past due and being charged with a late fee. When I call in to resolve the issue, the woman on the phone threatened me that bills overdue by 30 days will be issued to the credit bureau… I asked to speak to a supervisor, she put me hold, and than I got disconnected… highly unprofessional!