Kum and Go can trace its roots back to 1959 when William Krause and Tony Gentle founded the Hamptom Oil Company. This later became the Krause Gentle Corporation and in 1963, the company introduced their first convenience stores at their gas stations.
The name Kum and Go, a play on the word “come” using the Krause and Gentle initials, was adopted in 1975 to unify all of the convenience stores under a single name. Part of the company’s franchise success was due in part to a unique marketing campaign in which they featured the Kum & Go “Gold cup”. The cup was introduced in late 2008 for the holiday season. It featured an 8oz coffee mug for $50.00 and benefitted customers by offering unlimited coffee and soda fountain refills for 2009 at any Kum & Go location.
Company headquarters moved to Des Moine, Iowa, in 1988. The company underwent tremendous expansion in the late 1990s and early 2000s. Today, there are 400 locations in 11 states. Convenience Store News listed Kum and Go as the 23rd largest convenience store chain in 2010. 
In addition to gasoline, motor oil, and other automotive supplies, the company is known for its merchandise, which features their logo, including t-shirts, mugs, and baseball caps with built-in bottle openers.
William’s grandson’s Kyle and Tanner Krause are now in charge of the daily operations for the company. Tanner Krause stated in an interview that knowing he is responsible for the livelihood of the more than 5,000 employees of the company makes him think hard before making any major decisions.
With that in mind, Tanner expanded full-time status to more than 2,000 formerly part-time employees, making them eligible for health insurance, paid time off, and maternity leave.
Company headquarters are located at the Krause Center in Des Moine, Iowa.
Kum and Go
Kum and Go can trace its roots back to 1959 when William Krause and Tony Gentle founded the Hamptom Oil Company. This later became the Krause Gentle Corporation and in 1963, the company introduced their first convenience stores at their gas stations.
The name Kum and Go, a play on the word “come” using the Krause and Gentle initials, was adopted in 1975 to unify all of the convenience stores under a single name. Part of the company’s franchise success was due in part to a unique marketing campaign in which they featured the Kum & Go “Gold cup”. The cup was introduced in late 2008 for the holiday season. It featured an 8oz coffee mug for $50.00 and benefitted customers by offering unlimited coffee and soda fountain refills for 2009 at any Kum & Go location.
History
Company headquarters moved to Des Moine, Iowa, in 1988. The company underwent tremendous expansion in the late 1990s and early 2000s. Today, there are 400 locations in 11 states. Convenience Store News listed Kum and Go as the 23rd largest convenience store chain in 2010.
In addition to gasoline, motor oil, and other automotive supplies, the company is known for its merchandise, which features their logo, including t-shirts, mugs, and baseball caps with built-in bottle openers.
William’s grandson’s Kyle and Tanner Krause are now in charge of the daily operations for the company. Tanner Krause stated in an interview that knowing he is responsible for the livelihood of the more than 5,000 employees of the company makes him think hard before making any major decisions.
With that in mind, Tanner expanded full-time status to more than 2,000 formerly part-time employees, making them eligible for health insurance, paid time off, and maternity leave.
Company headquarters are located at the Krause Center in Des Moine, Iowa.
I walked into the store on 7th Ave in Marion, Ia after order pizzas which were given to me by a kitchen employee for messing up my order and preparing my pizzas 30 -40 minutes before I requested them. I was approached by the general manager, Jennifer Boysen, in front of employees and customers about her dissatisfaction about the free pizzas. She informed me that I needed to go through her or Roxy Hinrichsen, with my complaints. At first, I was shocked and tried to explain to her that the employee offered the free pizzas to me and I didn’t request them. She continued to express herself in front of individuals and I asked if she would step into an area which was more private in order to speak to me. I stated to her that she’s trying to inform me about policy when I’m not the employee. Telling me the policy is null and void if the employee is the one doing it. She proceeded to once again express herself disrespectfully and inform me that I needed to go through her. She stated that I see her every morning and I could have informed her of any problems or concerns. I do stop in this particular store every morning and spend money without any issues. I didn’t understand why she was continually informing me I needed to go through her when I didn’t request free pizzas; they were offered by the employee because she made mistakes. If she would’ve said, before she could offered free pizzas I need to speak with a manager, that would’ve been fine with me. However, she didn’t so having Ms. Boysen continue to express herself to me about something I didn’t have control over in front of customers and employees was just plain wrong. I then asked for the district managers contact information and was informed that she couldn’t give it to me. Instead she gave me a customer service number and a customer service complaint number. After several attempts to get through, I finally called another Kum and Go and requested the manager give the district manager my contact information to contact me directly. The managers who treat customers like they’re scum at some of the Kum and Go stores do so because they know you’re never going to be able to have your voice heard. They can accost you and treat you as if you’ve done something wrong even though you continue to be a loyal customers. As I drove home with my daughter in the car who by the way is with me every morning, I began to tear up. She saw me crying and started crying and said mommy don’t be sad. I told her I wasn’t sad I was piss…. because I was just treated the way most white people treat black people like they don’t matter. I pray and hope someone reads this comment and takes action because everyone deserves to be treated with decency and respect.
I have been a regular customer at kum&go for over 20yrs I have been going to the same kum&go which is 90th and Boyd in Omaha Nebraska which is the kum&go less than 2blocks from my house I have always had a very pleaseant exspirience how ever you guys hired a women by the name of Andrea at that location she has been there around a year however since she has started not only have i witnesses her repeatedly rude to other customer throwing there groceries and cigs and tickets and etc while have a completely rude tone in her voice toward the customers not only is she doing it to my my family she is doing it to every customer that walks in the door I have wittnesssd it my self and other customer have reapeadly told her she doesn’t have to be so rude but then she gets loud and even ruder I have respeadly told Nikki the store manager about this alarming employee and the way she is continuing to treat customers but nothing is being done about it nobody deserves to be treated this way NOBODY then to turn around and reapeadly make nikki aware of the situation and nothing is being done about it so she continues to get away with it I spend on average between cigs lottery tickets and alcohol and snacks and pop and gas I spend on average over 300 dollars there a WEEK to make matters worse I am filing this complaint on Christmas Day just after coming from the store at 12:30 s m d h on its bad enough she has gotten away with it this long but on Christmas Day for gods sake come on a ne to make matters worse it has been brought to Nikki attention before but there’s no result she still continues to do it to everyone and get away with it so please I am sending this as a extremely concerned very loyal customer I don’t even go to another gas station the least I deserve is for not only me but everyone that enters kum$go should be treated with respect and feel welcomed especially considering all the money I have spent over 20yrs and continue to do so I am a loyal customer however I can’t continue to allow her to treat my family in this manner or stand by and watch her do it to other people so if I don’t see a drastic change after 20yrs I will have to go else where which I don’t wanna do I love everyone else there dale,Ld,nikkki there great but Andrea has got to go or we will
Kim and go location I 35 hwy 106 clear lake iowa, also part of taco John’s, and motel area
Very trashy parking area.
Garbage and trash over the back embankment
Into creek that is part of the clear lake drainage system
I’ll be contacting the iowa department of natural resources…
Much trash needs to be picked up out of there
Hopefully on a weekly basis
Good Morning,
I represent a processing/manufacturing company in Colorado that would very much like to become a local vendor resource for your Colorado stores. The list below is just some of the products that we could customize to your needs.
Cut Fruit Cups, Parfait Cups, Salads, Sandwiches, Wraps, Grab & Go Snack Packs. To contact me please review my contact info below.
Tim Ray
Colorado Fresh Enterprises
720-908-7031
tim@ coloradofreshenterprises.com
Samples are no issue
Thanks..