Founded in 2002 originally under the name Acclaris, the company was the first Medicare Exchange when they offered Chrysler retirees to move from an expensive, private health care insurance company into the more competitive Medicare market, where plans could be individualized.
Extend Health was acquired in 2012 by Willis Towers Watson for $435 million. While the name was temporarily changed to Exchange Solutions, then to OneExchange, it was changed once again in 2017 to Via Benefits. This change can be seen on the Extend Health website address.
The company received a patent for its call center technology, which shortens call wait times by matching the caller’s needs with a representative best suited to help the caller.
Extend Health/Via Benefits is the largest healthcare exchange in the US, with approximately 1.8 million subscribers. Consumers can choose from a broad range of the best coverage options available to them, receive comprehensive information that is clear and unbiased. The company is a member in good standing of the National Council on Aging, NCOA.
Extend Health/Via Benefits currently has headquarters in San Mateo, California.