Big Lots Corporate Office

Big Lots Corporate Office Address

Big Lots Inc.
300 Phillipi Rd PO Box 28512
Columbus, OH 43228

Contact Big Lots

Phone Number: (614) 278-6800
Fax Number: (614) 278-6676
Website: http://www.biglots.com
Email: Email Big Lots


CEO: Steven S. Fishman
CFO: Joe R. Cooper
COO: Lisa M. Bachmann

Big Lots History

Big Lots was founded by Sol Shenk in 1967 when Consolidated Stores Corporation was formed.  The company opened it’s first Odd Lots store in Columbus, Ohio in 1982.

In 1983, Consolidated was purchased by Revco but was soon made a separate company and in 1985 began trading on the American Stock Exchange.  The company opened its first official Big Lots stores in 1985.

In 1986, the company switched over to the NYSE, trading under symbol CNS.

In 1994, Consolidated acquired Toy Liquidators, which added 82 stores to the chain.  In 1996, the company purchased KB Toys.  Both Toy Liquidators and KB were later sold to private equity firms.

In 2001, Consolidated officially changed its name to Big Lots, Inc and its NYSE symbol changed to BLI.

The company closed 170 stores in 2005 and in 2006 began trading under symbol BIG.

In 2011, the company purchased Liquidation World, a Canadian retailer with 89 locations.

The company currently has over 1400 stores in 47 US states and Canada.  The Big Lots corporate office is still located in Columbus, OH.

{ 75 comments… read them below or add one }

JoLynn Moore January 18, 2016 at 2:56 pm

I went to a job interview Friday January 15 in St Joseph Missouri your Store Manager was really rude to me when he was interviewing me. if i could count money on top of my head and i said no cause i have a learning disability but i can count money, he started laugh at me when i told him. and he made me cry.


Clinton Birchfield January 5, 2016 at 8:36 pm

Tonight @ (receipt time) 6:46 my child’s mother went into store #1777 and was verbally assaulted by an employee named “omitted for privacy purposes”, who claimed her dad was the district manager and that there was nothing she could do. My child’s mother suffers from anxiety so normal day to day transactions can cause her serious grief as to where she will avoid simple tasks. Tonight’s interaction was greatly beyond normal or even acceptable. The individual waited until my child’s mother was leaving and referenced her being a horrible “curse word” and then suggested they go outside and “handle it”, while moving within just a few inches of her face, what makes this more insulting is this was all displayed in front of the child my child’s mother nanny’s. Then suggested there was nothing that could be done due to her father’s position, all the while the older gentleman who worked there said or did nothing. There is no cause for this and is appalling. I am sure you will feel similarly to this and look forward to your swift response.


alisha January 3, 2016 at 6:49 pm

I am a big lots employee. I have been trying to access my mybiglots account but my password is expired and I did not have a hint set up to change it. Where do I go from there?


Donna Bouterse December 20, 2015 at 9:53 am

I felt I must contact the corporate office regarding a particular Big Lots location I recently visited. I have shopped Big Lots in Pennsylvania, Dothan, Al, and Columbus, Ga. I made my first visit to the Phenix City, Al Big Lots (store #0480) on December 20, 2015. I was amazed at the difference in my experience. This store put the other Big Lots I have visited to shame. Their merchandise selection and customer service, as well as friendliness and employee attitude far outweighed any other Big Lots I have shopped as well as some other retail/wholesale stores I have frequented. This includes the ease of finding items and how neatly the shelved items were displayed. I feel this store deserves recognition for their efforts and should be acknowledged. I do hope this comment reaches the correct department as it is well deserved.
Sincerely, Donna Bouterse, Columbus, Ga


suzanne shiley November 14, 2015 at 6:14 pm

I’m trying to get in touch with apersonnel manager at corporate office. I am employed at big lots#467. ive worked for a year and then some I once again got my schedule and had 11 hours . I constantly have to beg for hours. I get less hours than people hired 3 months ago and make less. but I have never called off came in late and always came in at last minute requests. I love everyone I work with and if asked I believe the feeling is mutual. I realize there is no senoirty at big lots but I should get more hours then new hires .and paid more to. Ieven though the money doesn’t bother me as much as the hours. I work as a cashier and do recovery also but so do the others just recently hired who got 19 or more hours and its the holidays. also I have open availability where others don’t but get more or have to work limited schedules because they ride a bus.. I love to work at big lots and have many many friends who would love to but see what I’m going through and hestitate. please call me at my home at your earliest convenience or store #467 for my number .


Terry smith November 11, 2015 at 7:17 pm

We shop at the Hendersonville, NC store and we wanted to get a table today that is supposed to come with 4 stools. We need 8 so we were going to but 4 extra. But…. They didn’t have but 2 stools. The one and only table that is priced to come with 4 stools only had 2? They said there was none on the print out coming in this week and they can’t order them and they can’t have them transferred from another store. What is up with that?? Very disappointed.


Mike November 11, 2015 at 1:34 pm

Being a long time shopper at Big Lots I have noticed lately that the prices are now much higher than the regular stores…Giant,Walmart,Target, etc.
Can someone explain why this happened? I thought that Big Lots was a discounted store where you can find good deals…. NOT ANYMORE now that BIG LOTS raised the prices.
I am a very disappointed shopper of Big Lots….


Judith Moran October 9, 2015 at 1:27 pm

I recently purchased 7 fabric jellyrolls and made a rag rug. I showed some pictures of the process and the finished product to a Cashier here in Lumberton, New Jersey. She suggested that I email the photos to Corparate and let them know that I bought all of my materials there at Big Lots. I tried looking around on the website but couldn’t find where or who to send the photos to. Thought you might be interested. Thank you. Judith Moran.


Robert Cochran October 7, 2015 at 9:51 pm

Request Big Lots look into their firing of people in their Du Bois Pa. As my daughter was fired because she asked to go home as she was sick ( throwing up ) . Plus since when does your mangers have the right to tell shoppers they cannot shop in their store when the customer has nothing wrong. This was the same store. Plus your top mangers at this location are very rude to customers and employees alike. As a professional truck driver if I treated my customers the way your people treat theirs I would starve Please fix this. Thank You


Cassie September 5, 2015 at 10:15 pm

While in the Big Lots store in Searcy Arkansas today there were signs saying computer accessories buy one get one half off. I was going to purchase 2 sets of blank DVD’s. When I got to the register it did not ring up one for 14.00 and the other for 7.00. I told the clerk the sign said select computer merchandise buy one get one half off. The sign was located in front of the DVD’s. The clerk asked another cashier about the sign and they said the they did not know what accessories were on sale and they would not sell me the discounted items. I asked for the manager who was very rude and I showed her the sign located in front of the DVD’s. I again showed the sign to the manager and she stated that she did not know which items were on sale and because the sign did not specify. I told her that I should be able to purchase the items and she said NO and walked away. As a customer of that store or any store you should never be treated without respect. I walked out of this store without buying anything. These clerks and manager were very disrespectful to me and dont know if I will ever shop that store again


Cindt August 24, 2015 at 6:46 pm

I visited your Vinton,Va. store for the first time on August 22,2015. While there I experienced a female who was running the register, being very ugly towards another employee who was just trying to politely ask her a question concerning something work related.The other employee seemed to be very polite . When I came to the register to check out, I noticed the cashier’s name was Deb. I had 34 of the same items, and I asked her if she needed all of them on the counter ,or if she needed only one. well, before I could get out he word one, she very loudly,and sarcastically said WELL IM GONNA NEED ONE! I am usually one to express that I am not appreciative of that kind of treatment, but I did not want to humiliate her the way that she had humiliated me,so I did not say anything to her.I now wish that I would have put the items back. I am a loyal Big Lots customer,but this has put a bitter taste in my mouth , and I doubt that I will shop any Big Lots ever again. I thought that it was a more dignified company,as that has been my experiences at my hometown stores. I will not contribute to paying anyone’s salary to treat their customers nor fellow employees as she treats them.


Stan Mashek August 21, 2015 at 7:55 pm

Dear Big Lots
Today I read the BIG LOTS gives veterans a 10% discount on items purchased. My brother went to your Big Lots store in Cape Girardeau Missouri and the clerk said they don’t give. I called my Big Lots store in Leadington Mo and asked the clerk there about Vets getting a 10% DISCOUNT and she told me not they don’t give Vets discounts. But on your web page it says you do. I think if you say you do then all your stores should give this to Vets, I DONT THINK THIS IS ASKING TO MUCH OF YOUR STORES TO DO THIS FOR VETS. I would appreciate hearing from you about this. Thank you for your time.
Stan Mashek


RHONDA STRANGE August 13, 2015 at 6:57 pm



pat September 28, 2015 at 2:22 pm

Dear Rhonda please to call the help desk for that, there is 614 telephone number


Ericka Paynter July 27, 2015 at 8:47 am

I’m trying to reach someone in regard to a donation request. What steps do I need to take??


John Lear July 4, 2015 at 10:03 pm

I was in your Roswell store on Friday, your Store Manager Jeff is rude . That store always have expired medication and food. I will be calling the heath department on Monday morning.


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