Sheetz Corporate Office - Corporate Office HQ

Sheetz Corporate Office

How would you rate your experience with Sheetz, Inc. ?

[Total: 139    Average: 2.6/5]

Sheetz, Inc. Corporate Office Address

Sheetz, Inc.
5700 6th Ave
Altoona, Pennsylvania 16602

Contact Sheetz, Inc.

Phone Number: (814) 946-5106
Fax Number: (814) 941-5105
Website: https://www.sheetz.com
Email: Email Sheetz, Inc.

Sheetz, Inc. Facts

Founder: G. Robert "Bob" Sheetz
Date Founded: 1952
Founding Location: Altoona, Pennsylvania
Number of Employees: 17000

Sheetz, Inc. Executives

CEO: Joseph S. Sheetz
CFO: Stephen Sheetz
COO: Travis Sheetz

Sheetz, Inc. History

Sheetz 4

G. Robert “Bob” Sheetz decided to purchase one of his father’s five dairy stores in 1952 in Altoona, Pennsylvania. The store was so successful that Bob hired his brother Steve to come and work for him.

In 1963 he opened his second store under the name of Sheetz Kwik Shopper and in 1968 the third. In 1969 Bob’s brother Steve joined the company as the General Manager. The brothers began to open one store per year until 1972 when they opened five stores. In 1973 Sheetz added self-service gas pumps to all new locations.

By 1983 Sheetz had 100 stores and Bob decided it was time to retire. Steve became President of the company.

In 1995 Bob’s son, Stan Sheetz, became president of the company and Steve graduated to Chairman of the Board. To this day, Sheetz remains a family business.

The company began selling their own brand of cola, It!, but decided to stop selling it in favor of Pepsi and Coke products in the late 1990’s.

Sheetz 3 The company still offers many of its own products, including canned ice coffee and ground coffee, as well as merchandise, such as magnets, T-shirts, hoodies, and hats.

Besides fuel, the company is perhaps best known for their MTO (Made to Order) menu, which includes items such as burgers, hot dogs, pizzas, burritos, breakfast items, and salads.

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Sheetz is also trying to change the alcohol sales laws in Pennsylvania, which do not allow convenience stores to sell beer or alcholic drinks of any kind. On June 15, 2009, the Pennsylvania Supreme Court gave Sheetz permission to sell beer only for takeout, under the condition that it is also available to drink on site.

Almost all Sheetz locations, with very few exceptions, sell gasoline. Sheetz 1

 

Today Sheetz owns and operates 600 + combination convenience stores and gas stations throughout Pennsylvania, Maryland, North Carolina, Ohio, Virginia, and West Virginia. Sheetz has more than  17,000 employees and had $6.1billion in revenue in 2015.

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Sheetz, Inc. FAQs

Question 1: What is the phone number for Sheetz, Inc. ?
Answer 1: The phone number for Sheetz, Inc. is (814) 946-5106.

Question 2: Who is the CEO of Sheetz, Inc. ?
Answer 2: The CEO of Sheetz, Inc. is Joseph S. Sheetz.

Question 3: Who founded Sheetz, Inc. ?
Answer 3: Sheetz, Inc. was founded by G. Robert "Bob" Sheetz in 1952.

{ 166 comments… read them below or add one }

Scott Lewis September 21, 2018 at 9:07 am

I tried four times to leave a similar message on the sheetz site but the text box will not permit, even though I believe I’m complying with the allowed letters. I’m generally happy with Sheetz but this bug is really irritating.

Your app has a very annoying bug. 1. search for the store function should default to the LAST stores you searched for. 2. I shop mostly at 2 stores. First one is in Bristow VA. Try this: type in “Bristow” and hit search. It will tease you with the right answer, then immediately reorder the list with a completely unrelated result set. Finally, the second store is on Balls Ford Rd. – Type in ‘ballsford’ . note, you have the address misspelled in your DB. Again, it will find balls ford, but for some stupid reason, reorders to put it SECOND. This is NOT how people expect SEARCH to work. Other than that, I would be happy with Sheetz, the food, these stores in particular, and the online app. Because of this, I give you a B-minus. I have been leading development and cybersecurity teams for 25 years, and I teach Cybersecurity Engineering at George Mason University. This oughta be worth a free lunch as your bug bounty program. Please update your app when able to do so. Thanks

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Claiborne Woods August 13, 2018 at 11:19 am

For years I waited for Sheets to open a store in Henderson, NC, I even called Corporate once and asked them to survey our area. They finally provided us with a store and during the “honeymoon” phase things were great but now things are drastically different. The restrooms are the nastiest of any other Sheets store that I patronize, it is pathetic. The pump islands are not any better quite often I have to go inside and stand in a long line to get a receipt because the pump is out of paper. The pump island area is also filthy and unattended which indicates store management never does an outside inspection.
It is a real joy to stop at some of your other stores that I frequent in my travels, there is no comparison to Henderson, NC.

I hope this does not fall on deaf ears or should I say blind eyes.

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Sam Cannamucio August 11, 2018 at 11:54 am

I moved from Altoona in 1961. Went to junior high with Bob Sheetz – good to see him as successful as he is – good job fellow ” Rough Rider”.

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Dennis August 2, 2018 at 5:04 pm

I love your new updated store in Clarion, PA, however I feel Clarion area could easily support another store. Ideally at on of its two exits along I-80. Please have your store location specialist take a look at these areas.

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Pete McKnight July 13, 2018 at 10:17 am

I’ve shopped a lot of Sheetz but yesterday morning July 12 I stopped in your new Rocky Mount VA Store #632 and I experienced outstanding customer service from your clerk Corey. I’d hope you might pass this along to your area (regional?) manager.
Thanks.
Pete McKnight
Blue Ridge VA
540-293-XXXXX
Card # 627755864467XXXXX

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sonia erhard July 9, 2018 at 8:04 am

I got gas yesterday about 3pm at the Sheetz in Brunswick Ohio. Sheetz Stores #00648 – 2771 CENTER ROAD BRUNSWICK, OH – My husband and I had our Motorcycle, we put 93 octane in it. We got a little more than 4 gallons. We went about a mile down the road and the bike ran horribly, it would not run, spitting, supttering, missing. We limped it home. We do not live far. My husband drained all the gas out of it, filled it up at a different station, and the bike ran fine. My reason for telling you this is we were going to take our old truck to Sheetz to fill it up, good thing we did not. Please check the high octane gas out, I would hate to see someone get their car ruined due to bad gas from your pump.

Feel free to e-mail me if you have questions. We still have the bad gas if you need to check it out.

Thank you

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Nobodys fool June 24, 2018 at 4:14 pm

Your sheetz store in mt hope, wv is a joke. Cashiers do sex surveys. Wanting to know what customers go down on their wives? I guess when the manager refers to women employees as his ho’s they act like hos. Watch your cameras when upper management is there. You’ll see what cashier hides in the bathroom with her. You might want to check her company phone. Check those cameras if the sex doesnt bother you the stealing should. What kind of company is this?

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GeeGee June 22, 2018 at 10:37 pm

On the 19th or the 20th of this month around 6:45am, I stopped at the Sheetz in Bristow, Virginia for coffee and a breakfast sandwich. As I was standing in line, there was about 3-4 customers ahead of me. There was an older, white male employee and a white and/or mixed race female employee. When the male employee was finished with his last customer and it was my turn to be waited on, he glanced at me and looked at the customer standing behind me. He told the customer that they were next. I looked at the male employee and went to the female employee’s register. I told her that I wanted a receipt so that I can get the contact information to file a complaint. The male employee discriminated against me because of my skin and/or sexual orientation. When you are working retail, you are serving the general public. People from all walks of life. If the employees don’t like serving the public, people who help pay their salaries, then they need to find another line of work. I will be talking to an discrimination attorney. I am going to start going to Wawa by my job. I don’t get treated like that there.

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Rachel May 29, 2018 at 11:37 pm

Have been in contact with a Sheetz rep and still continue to have issues adding funds to my Sheetz app. I have added significant funds and have not had any added to my account but have had them deducted from my credit card!!! Sick of this being a continuous problem!

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William Cullison May 19, 2018 at 2:14 pm

My wife is ill and asked me to bring her a sweet tea from Sheetz…the 1315 LWE, Chambersburg, PA location on my way home. I did so and when she went to drink it the tea was UNSWEETENED and I DID get it from the correct SWEETENED machine. This is NOT the first this has happened at this store. It was a large drink. Of course I was not running back to town as the machine didn’t have the correct tea in it. I think I should have a lg tea added to my card. I am not sure which card I used. I gave you one of them. Thank you. These young people at this store have to more cautious as this happens more than I report!

Also your website will not let me submit!

Thank you.

William Cullison

#6277558617753736

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Melinda May 19, 2018 at 5:18 am

The sheetz in Roanoke Rapids is the worst I have ever visited. We only go here because the next closest one is in Rocky Mount. The employees and managers are very rude. I came through the Drive Thru around 4:45 and was told the store was closed and would not be open until 5:00, I was under the impression that Sheetz was a 24 hour facility. I believe the cashier said they were closed so she wouldn’t have to take my order. I have had problems with this particular cashier in the past treating my sister and I like we are not welcome in the store. We spend a lot of money at sheetz and it is the only place we purchase gas from but I will not be returning to this store again.

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Anonymous May 10, 2018 at 2:18 am

Our experience has been horrible the past couple of times! The food is either cold or is grease filled to the point of being inedible. Not only that but half the time our order is messed up or is missing things that we have paid for and not received. It’s the same associate that is their all the time. I’m not one to write a complaint but, this is something that can no longer go on. Once the new Rutters is open we will be going to that one from this point forward.

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shannon May 6, 2018 at 3:25 pm

Hi i love your store can u please consider of putting a sheetz in east stroudsburg pa the closest one to us is in easton pa an thats like 45 mins away so can u please ,please im begging to have one here thanks

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Jay young May 5, 2018 at 11:02 pm

jaleny91@ gmail.com came into Sheetz to buy alcohol. As soon as I come in I can tell the guy at the register looked at me funny . I’m a black male with a black panther on . As soon as I go to the register the guy at the counter looked at me all my friends waiting for them to come to the register I told him what alcohol I was buying was mine and mine only. The manager was standing their Travis was being really rude said he wouldn’t serve me because I was yelling at his staff . But I was calm and let him know what I had going on had nothing to do with the other party he was staring at. Automatically the manager Travis pushed me to the side and brushed me off to wait on the next customer. I felt discrimated and belittled by both employees. I already called a lawyer and will be moving fwd with a discrimination civil suit . No one should have to feel discriminated against because the color of their skin . Shame on you Sheetz . Will never shop their again

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Connie Stone May 1, 2018 at 9:59 am

Many people would like to have a Sheetz store in Biscoe, North Carolina. Gas stores in this area are far between (must go to Asheboro, Aberdeen, etc). Most are not open all hours.

Thank you for your consideration.

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Dennis McConnell March 23, 2018 at 7:47 pm

I stop in Sheets, Slippery Rock, tonight wanted to use their lottery machine. Only had a twenty so I waded through college students getting to the register and asked for two tens for my twenty. I was told they couldn’t do that because it is the weekend. I believe it was the manager. She told me it would take the twenty as I told her it doesn’t give change. She told me it gives me a voucher. I don’t need a voucher I want change. I took my twenty and went to giant eagle
I hate that Sheets! Not going back!!!!!

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Miranda March 13, 2018 at 3:32 am

I DON’T WANT A GIFT CARD i WANT MY MONEY BACK I PAID.THE FOOD WAS SO NASTY I GOT SICK AND PUKED.THEY MESSED WITH THE FLOOR AND TOUCHED FOOD,THE REACHED IN A TRASH CAN THEN MADE MY FRIEND’S MILKSHAKE WHICH WAS DISGUSTING.NOT WORTH 3.00 WANT THAT MONEY BACK AND NOT ON A GIFT CARD..SHEETZ HAS WENT DOWN SINCE I FIRST STARTED GOING.THE BLT SANDWICH AND SODA WAS NASTY AND STALE.I AM NEVER COMING BACK THERE TO EAT.YOU’RE LUCKY IF I GET GAS THERE

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Trevor March 3, 2018 at 11:56 am

Your employee, Mackenzie Harper, from Harrisburg, PA is on Facebook harrassing African-Americans. She is bragging about having killed one of their children. I have screenshots of this. What would you like me to do? We want her job. I believe she was already reported to the police.

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Donna Boone December 19, 2017 at 1:16 pm

First, just let me say how my husband and I both love our Sheetz!! We were so excited when you finally came to Hickory NC. Would you please consider something?? There are a lot of us folks who follow a low carb (keto) lifestyle. Would you please consider putting heavy whipping cream on your menu for choices when we get a latte?? As it stands right now, in our stores, we only have (1) skim (2) soy and (3) 2% – which are by no means low carb. There are some coffee shops who do offer heavy whipping cream, so I am not sure why a company as large as yours wouldn’t or couldn’t offer this? It would make a whole lot of folks happy, including us. So, would this even be an option for you?? Thanks so much

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Diane Exarchos December 5, 2017 at 6:29 pm

Can’t seem to use your CONTACT US option…….This has been bothering me for awhile. On Sunday November 19 maybe around 4PM (not sure) we stopped at your Clark’s Ferry store on our way back from a family trip (wedding) to Phila. We were using the restrooms and I was roaming the store looking for jerky. As I rounded the corner of the front aisle, I saw a white male; gray hoodie hunched down and doing something on the lowest shelf. He seemed startled and immediately got up and went to the cash register to pay for a single Pringles. Meanwhile, I walked back to where he had been and saw two TALL cans of maybe an energy drink(not sure) out of place in the Pringles Dept. He paid for his Pringles and walked back to where he had been and put the two cans in his Sheetz bag and quickly left. DEFINITE PLANNED and probably repeated SHOPLIFTING. Just made me angry that someone was so calculated and probably had repeated this scenario many times. Bottom line….your stores are too busy for an employee to catch this. Maybe you need something like a Sam’s Checkout invoice thing. I know, that will never work! Just maybe when you pay, there is only one way out???

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Terry Kilpatrick December 3, 2017 at 2:54 pm

I’ve had a Sheetz credit card since 2013. The account has always been paid on time when bills were received. A few years ago, I listed my wife as an authorized user as a birthday present (pay for her gas) though she almost never used the card.

We sold our home near the Sheetz in Youngsville, NC, in May 2017 and moved into an apartment. I called customer service to update our new address around that time. We received bills at our new address until around August 2017. We assumed there was no additional mail since we didn’t use the card due to moving away from the Sheetz in May. Again, we paid all bills in full when they were received.

Our credit was run by our lender for the new home in November 2017 and there were 2 delinquencies from Omaha FNB (Sheetz). I called and was referred to the Collections Department. They informed me that our mail was returned and that’s why we didn’t get bills. Nevertheless, my wife and I were reported as delinquent to the credit agencies and it brought our scores down over 100 points. This has resulted in us losing almost $2000 in lender credit due to lower credit scores.

I paid the balance of $160 and the Collections Department stated they’d remove the delinquent reports to our credit. However, this has not been reflected on our credit reports and will cost us money. I am extremely upset and disappointed that we were reported to credit agencies when:

1. We didn’t receive the bills; they were all returned even with our updated address
2. We didn’t receive a telephone call to say we owed money
3. The account has been in good standing since 2013
4. We only owed about $160, but the credit limit is $7500
5. My wife was reported too when she was just an authorized user

How can this be? How can this happen to good customers who pay their bills? Why are we set to lose out on thousands of dollars over $160 that we didn’t even know we owed? Why can’t our credit be immediately restored and we get verifcation in writing from Sheetz that this is no fault of the customer?

This is grossly unfair and not good service from Sheetz. I can be contacted at 919.971.6263 or via the above email.

Thank you.

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Charles H Roberts November 30, 2017 at 4:55 pm

Hello,
my name is Charles Roberts – Account Manager for Results Radio Stations in Parkersburg WV. We have been very successful in the past few years with job recruitment advertising on our radio stations. And since Sheetz is about to open up here soon and I see signs for job openings I was wondering who I would speak with about doing job recruitment advertising on our radio stations. you can reach me at my email address croberts@ resultsradiowv.com or my cell phone number is: 304-834-6600. Thank you very much for your time.

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Lsball November 13, 2017 at 10:23 am

I went to sheetz and put in my food order so it would be done when I was ready to check out. Then I got more stuff and got a voucher for scratch off tickets. Then I went to pay. The guy was nice but he couldn’t figure out how to use the money on voucher to pay for the order. He asked the kitchen manager for help. She immediately had an attitude. She then had to void my order. She went around and re-submiited my order. Mistakes happen so I said nothing. At this point my order went to the back of the line. She should have given to the cook or made it herself since it was their mistake. People who were there after me got their food. I then walked over and asked her what my number is and she had a bad attitude. I told her I couldn’t wait anymore and needed my money back. She offered no solution still. She was mouthing off and i said nothing. She was making excuses about there only being one person in the kitchen. But I had ordered long before these other people. That is not a good manager. I never did get my food

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tommy moyer November 11, 2017 at 1:29 pm

today i stopped at your lavale,md. store got my turkey sub for veterans day i just wanted so thank you so very much from the bottom of my heart. p.s. also for the car wash

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Rick October 6, 2017 at 6:09 am

I have been stopping at the sheetz store in Beavercreek Md 6 days a week for the past 4 years. I buy a 44 once pepsi every morning. I know prices go up some,but a 50 percent mark up on the soft drink is alittle much. There has been a sign by the drink cups with a price of 1.29 it has been there for a.year or so. The clerk said it was for the smaller drink. She wasn’t very nice about it and I don’t care. What you should be worried about is if enough people get wind of this,they will go some place else. I’m going to AC&T from nownon. Not that you guys care.

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Allan Mace October 5, 2017 at 10:33 am

Hello,

I’ve been a Sheetz customer for 17 years. I visit the location at 12582 Lord Fairfax Hwy. Boyce, VA 22620, every day on my way home from work. However, my complaint is not just about this location. My complaint rings true for almost every Sheetz I go to.
Having been a retail manager in the past, I find the lack of coverage in your stores to be completely abismal. The register lines stretch 12 deep, one cashier, three people doing MTO, one manager filling the chip display. This was the scenario on my last visit. It’s 4 pm on a weekday. Why is the management not scheduling more staff during commute times? This is an ongoing problem. Countless times, while standing in line, I’ve seen customers walk in, take a look at the line, shake their head, and walk out. You are losing money every single day. Look at your ccv tapes. See the lines, see the disgruntled customers walk out, see customers standing in line discussing the exact same topic, in every store I encounter this problem They need more help.
As this is in every location I go to, as I mentined, I can only imagine that every location is ridiculously understaffed at key times, or that your company allotment for pt/ft hours per shift is extremely low. This is across the board. It’s a problem in every location, apparently, it is also something that needs to be seriously reviewed and addressed.
The other issue is customer service. While 80 percent of the staff I’ve encountered is extremely friendly and customer service oriented, 20 percent is the complete opposite. They converse amongst themselves while ringing up customers, are completely overly familiar when discussing personal matters ( I don’t need to know you’re hung over), and sometines they are painfully slow.
Does this deter me from going to Sheetz? No. But it has made me go out of my way to less trafficked locations where the soda machine always has soda, lids, and cups, and the lines aren’t stretched to the bathrooms.

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Phyllis Boggs September 28, 2017 at 9:27 pm

It did not submit my first part of letter I am a 22 year employee Feel I was treated badly DM James Friel came in store speaking very loud( and I did to ) in front of 2 of my employees and in MTO where customers and everyone could hear. I then told him the stress was to much and my health I wanted to step down to salesperson. His reply was well u will not be guarantee 40 hr and u will have to go to another store. My reply was then I will quit I can work in this town and make same amount as salesperson.

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Sue Cole October 14, 2017 at 10:54 pm

Tonight, I stopped at the Blinker Light Sheetz, at 2120 Blinker Parkway, Dubois, PA, 15801 at 9:31:55 PM and ordered two buckets of French Fries for my grandson and his best friend. As soon as I got the fries in the car, the odor of them was immediately recognizable — the fries had been fried in dirty grease. My grandson and his friend decided to try them anyway (they’re 11 years old) and had sudden stomach issues, the likes of which I will not detail here. They did not eat many fries, needless to say. I called the store and asked to speak to a manager. I did not get her name but stated that I was not looking for a refund but rather, wanted to let her know that the grease was dirty and the fries were awful and that she might want to change the grease so that other customers would not be negatively affected. I asked how often they change the grease and was told that it had been changed two days ago. I was appalled. She also stated that they filter the grease between changing it every two days. Filtering the grease is not the same as changing the grease, as I’m sure you know. This store has a very high volume, that the grease is only changed every two or three days is ludicrous. I also asked if all fried foods were made in the same fryer and received no cognitive answer. On top of that, the manager was very defensive about it, at which point I simply stated, because I was so very disgusted, that I would not order anything from the MTO there again, ever, and hung up. I really did call to make other customer’s experiences with fried food better than mine and was instead met with defensiveness and disdain. Is it corporate policy to only change the grease every two to three days? Can the managers and food prep personnel really not smell that the grease is dirty and needs to be changed no matter the schedule? I know that it takes awhile for grease to heat up, but certainly, fryers can be changed daily if done one or two at a time. Seriously. I had a very high opinion of Sheetz prior to tonight. Not so anymore.
Best,
Sue Cole

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Phyllis Boggs September 28, 2017 at 9:13 pm

I did call HR and was told the same thing. Always here be fare then why was a assistant in that store aloud to step down to shift and she never had to leave store. Also when it come to doing things in our district as fare as donations, activities etc it was not fare either. I had ask I know couple years for sheetz to sponsor a girls softball team. Yea it was for my grandchild team and it was a little price to do but names would of been on shirts etc. NO we could not do that it was to much.but he could spend 2000.00 to be in forest festival. I now have a job that I don’t have to work my ass off and make as much as a sales person within 5 min of my house. Was not even Aloud to return to the store to get my personal belongs. I can run a store for 18 and never took a dam things and u cant let me get what belongs to me. What was sent to me was just shoved in a box not nice at all. So I will see my family and friends will never shop at your store again for the way I was treated in end. I THANK GOD I am so stress free now!!!!!!

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Henry September 5, 2017 at 11:12 am

Price of gas on Sunday 9/3, was $2.85 per gallon in Wilkes Barre, Monday at 10:15 you dropped it to $2.79 a gallon, one hour and 30 minutes at 11:45 it was $3.19, talk about price gouging and robbing the Holiday Travelers, you people real told advantage of an natural disaster to get rich quick. Your company should be investigated by the AG office. I for one will never step foot in your store again. Also, not another gas station in the area RAISE the price of gas over the weekend. You people should be ashamed of yourself!

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jmoore September 27, 2017 at 12:23 pm

Gas prices at local sheetz was $2.03 when hurricane harvey hit Texas. In 1.5 days it went up from $2.03 to $2.65. talk about price gouging. I buy gas here at least 3 times a week & other things 7 times a week. Gas has only dropped to 2.41. A gas station 5 miles away has it for 2.27. But really, in little old Dahlgren has the cheapest prices around. So much for fairness.

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Richard Hibshman September 3, 2017 at 7:43 pm

Being a business owner, I get gas at the Millersville, Pa. almost every day. Since Hurricane Harvey, you have raised your gas prices four times in five days. I didn’t see your tankers come in each day to justify a price rise. I would hate to think that a Pa. family business would take advantage of a natural disaster in Texas to gouge the public. The Texas refinery that pumps to the East Coast was shut down but four price increases in five days? Please tell me that it “ain’t so?

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Mark B September 2, 2017 at 10:57 am

Hurricane Harvey will go down as the worst in our history. It is sad to see your company taking advantage of this disaster. You have raised your gas prices within days of the flood. Gas that you already had in inventory in the ground at your stores. Your price in PA went from $2.39 to now $2.85 per gallon. Do you really think your customers are that stupid? SHAME ON YOU!
I fully understand that price of newly refined fuel is going up but not the fuel that you had before the storm. You missed a great opportunity! You should of told your customers “we must raise our prices however, with the gas already in our inventory we will donate .15 cents per gallon to the people in Texas untill we must purchase new inventory”.

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Marion Frank Markham September 1, 2017 at 1:23 pm

The reason that I’m contacting you is that during my travels I have always enjoyed stopping at one of your stores . I’m wondering if you have considered opening one of your Sheetz Stores in Elizabeth City North Carolina. It is located off future interstate 87 and is the home of the largest US Coast Guard Air Stations on the east coast. As of 2010 it had a statistical area with a population of 64,094. Off one of the exits of the new interstate is a New WalMart Super center along with A Ross Dept Store ,a T.J. Maxx a Hobby Lobby and 10 or more other stores. Also it is 45 miles south of the greater Tidewater area.Your nearest store is about 60 miles in Washington N.C,

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Anonymous August 16, 2017 at 6:29 pm

I cannot believe that Sheets does not drug test it’s employees! You have a young woman by the name of Taylor Brooke Pinnix going around bragging about getting high WHILE she’s at work at the Walkertown, NC Sheets at the corner of Hwy 158 and Hey 66. I think it’s appalling. She has said this to several different Walkertown residents.

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Marie Simmons August 4, 2017 at 8:01 am

I visited your store Sheetz # 471 in Henderson NC this morning, to find when I got out my car there was trash right at my door as I open it. As I looked out in the parking lot there was trash all over the parking lot, the trash cans were running over and looked like they had not been emptied all week long. As I walked into the store there was trash all in the front entrance. I went inside of the store and walked over to the soda machine to get a cup of ice and stuck to the floor due to wasted soda all on the floor. There was wasted soda all over the counter and trash all around it. I got my ice and went to get a soda out of the cooler and notice trash all in floor there,and there was a full soda laying in the floor trash all over the counter where you make your coffee also. People were in the store and I over heard a couple saying how bad the store looked and they stated to each other that they were leaving this nasty store. When I went to the cashier area there was trash all in the floor. I walked up to purchase my items and the girl behind the counter just looked at me. Never said can I help you. I ask for a pack of cigarettes and she looked at me like I had two heads. Never said a word, other than do you have your Sheetz card? I did not at the time. She rung up my purchases and just looked at me. I had to ask for a bag for my items. Again I got the look as if I had two heads. She put my items in my bag at last. She never said thank you come again kiss my a** or anything. I left. I have been in many of your stores up and down the east coast. Never have I seen a store that looked this nasty. It is so bad. I can not believe a company as big as Sheetz would allow this to go on. I am sure it is hard to find good help. But this store really needs help and bad. It is a disgrace to your company to see such a store as this. I started to go back and start taking picture with my phone of all the mess and post it to my face book page so people could just see how bad this store is but then I thought no I felt it would be best to let your company know this first. I am sorry but I just can’t go back into a store that is this nasty. I know you get a lot of business off of Interstate 85 and to think what people have to see and what they must think after visiting this store. Please visit your store and see for yourself. I think you will agree with me.

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Gene Matthews September 26, 2017 at 8:28 am

I agree and I live in Henderson, NC. You also need to powerwash that parking lot, drink on the ground and sticks to your feet. We don’t want you in Henderson if this is going to represent us. I have never been in such a trashy store. We expect better than this from your company. Clean it up or please get of town. We have other stores that we can go to that is not this dirty and run down.

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CJ Toth August 3, 2017 at 5:33 pm

Many people would like a Sheetz in Homestead , PA, on 8th Are. Near the Dollar Tree. Thanks CJ Toth

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Samantha August 1, 2017 at 6:16 am

Hi my name is Samantha. I am from Lancaster County PA. I recently moved from PA to SC. There’re are no stores down here. And I was wondering if there was ever any talk of putting one down this way somewhere around the Chapin, SC area. Every time I talk with people about sheetz A LOT of them have never been to one, never experienced their food. And 99% say they would love to try it! So I think you should condsider building one down here. People have lots of money here. And NONE of our gas stations sell food other than hotdogs. Or the ones that have fast food building attached to them. And a sheetz with a drive through would be even better. I was actually talking to a friend the other day. If a gas station down here had a drive through it would make things so much more convenient for the customer. Like I know myself, I have 2 kids. Taking them both out of the car to run into a gas station is a pain! EXPECIALLY in the rain. Thank you so much for taking time to read my comment!!

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Michael Gainey July 26, 2017 at 9:57 am

I stopped at Store 610 located at 211 Mt Nebo Road this morning to purchase iced tea. I used the drive thru ordering kiosk. When I got tot he drive thru window there was no one there. I could see at least two and sometimes three employees conversing behind the counter. I blew my horn several times but still no one came to the window. After five minutes, I left and went to McDonald’s.

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CRAIG July 19, 2017 at 4:52 pm

REGARDING PRICE GOUGING . I HAVE BEEN STOPING AT THE STORE AT 1790 MILLERSVILLE RD MILLERSVILLE PA FOR A WEEK AND A HALF I WILL BUY ABOUT 6 MT. DEWS A DAY @ WHAT WAS ADVERTISED 2 FOR 2.50 ON MONDAY I NOTICED THEY WERE CHARGING 2 FOR 3.00 . WHEN I BROUGHT THIS TO THE MANAGERS ATTENTION THEY CORRECTED THE PRICE AND BLAMED IT ON VENDOR MISTAKE . ON TUESDAY THEY STILL HAD THE SAME SIGN ON THE SHELF AND WHEN I BROUGHT IT TO THERE ATTENTION THEY CORRECTED THE PRICE . WED . THE SHELF WAS THE SAME . AGAIN I COMPLAINED AND THIS TIME WHEN THE GIRL ASK THE YOUNG MAN (MANAGER ON DUTY ) THE SAME GUY WHO CHANGED THE PRICE BEFORE TO OVERRIDE THE PRICE HE SAID WE CAN NOT DO THAT WHEN I TOLD HIM THE SIGN WAS 2 FOR 2.50 HE SAID THAT WAS A MISTAKE I REPLIED YOU STILL HAVE NOT CORRECTED THE SIGN WOULD YOU LIKE TO GO LOOK AT IT . HE REPLIED I TOOK DOWN ALL THE ONES WITH WRONG PRICES THE BEST I COULD / AGAIN I ASK HIM TO GO LOOK THE HE STARTED TO IGNORE ME I ASK HIM TO CONTINUE TO HELP ME BUT HE KEPT IGNORING ME SO I LEFT 3.00 WITH THE GIRL AND LEFT .I AM SHARING THIS WITH ALL WHO CAN SEE IT . TO SHEETZ PLEASE REPLIE AS I WILL BE CONTACTING THE STATES ATTORNEY ABOUT THE PRICE FIXING

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Robert Frazier July 18, 2017 at 10:08 pm

My name is robert my wife’s name is Rebecca wish I could say we had a good experience in one of your stores in madision county va but not the case my wife and I order some food and twould special hot coffees with extra chocolate and banana when the when order number was called the women handed my wife the cups they were ice coffee my wife told her it was wrong and showed her the receipt the women throw the cups hard into trash can bout 5 too 10 minutes later she called us again my wife asked is thier extra banana and chocolate in them we payed extra for that the women then raised her voice too my wife and said it don’t matter thier all the same at this point I’m disappointed that this behaviour is allowed in your store she had no right too talk too anyone in that tone of voice would love too here from someone on this matter.

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Megan Parsons July 11, 2017 at 1:23 pm

Please forward to the appropriate Staff member- I am a member of the Buffalo FFA Chapter, located in Buffalo, WV, which is in Putnam County, WV. Our County Fair is this week and we are auctioning off our animals, on Friday, July, 14th, at 6:00 p.m. I was told Sheetz buys an animal at Jackson County Jr. Livestock Fair, in Ripley, WV so I was wanting to invite you to our auction this Friday. I have shown for 9 years now and will be selling my steer. I use my money to pay for college that I attend so this auction really helps me with tuition and paying my rent. We appreciate all the support from our local businesses. Our FFA Chapter members loves Sheetz , and my friends and I have made several runs to Sheetz in Scott Depot , WV, after our functions and meetings. We love it! Please help support us. Thank you. Megan Parsons

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Vernard James July 10, 2017 at 11:04 pm

People of sheetz,

You do not know me, yet.

For years I have been a loyal customer, consuming more Sheetz than I’d like to admit. Your french fries are like crack and should be schedule one. I could sing of your wonders forever. However, this isn’t why I’ve contacted you. No, there is a much more serious matter. You may not realize this, but I have helped you corporation quite a bit. You see, where I’m from, Sheetz has been playing second fiddle to an inferior chain for quite some time. I think you know who I’m talking about. I’m talking about Wawa.

Yes, I know, that sounds absurd, but it’s the truth. I’ve heard with my own two ears people saying evil things like “Sheetz sucks” or “Wawa is way better.” I ignored these heretics long enough to realize that something more needed to be done. So what I did I do? I began converting people. Like the great Apostle Paul I have worked as a converter for years, showing Wawa sinners (winners for short) the path of the righteous consumer. My contribution has added up to hundreds of dollars worth of milkshakes, Shwings, Sheetza pizza and more. And I did it faithfully without asking for anything. But the day has come where I can perform these free miracles no longer. To make a long story short, you owe me.

Im not asking for much, but just something for my services and maybe an official title of some sort. I trust you. This may seem outlandish but that’s because you do not realize what I have done for your brand. And it’s not just me. I have comrades spreading the good name of sheetz all over the eastern seaboard. Thousands of dollars in revenue stemming back to my friends and I. You can’t afford to lose us. Don’t let the enemy win! All we ask is for a little compensation… or maybe some T-shirts or something. The choice is yours. Lets make Sheetz great again. Ask yourself, what would Sheetz Jesus do?

Best,
Vernard James

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Brian Cass July 9, 2017 at 2:19 am

My most recent visit to Altoona,pa. Sheets plank rd. North end. Saturday 7/8/2017 near mid nite into 7/9/2017 was looking fo 24 hour drugstore but no luck I’m in pain. Going home decide to grab bottles at sheets. My Rating 1-5 1 being lowest My actual rating overall 3 Becuz front cashier did their job enthusiastically and were not using the counter as a soap box campaign for social gossip or slander. I received efficient service as the tills . The biggest problem was the thin blonde girl in cooking that fouled up some stuff. And was so busy scrambling to fill orders in an DISorganized manner that customers had literally walked out the door waiting and proclaiming they would not come back again. This was also patiently waited through by the customers and we all noticed the problem was the cirXXXXstance that the mouth and the hands where not on the same page. I Myself felt this weird discomfort listening to these kids call me names and trying to prove they were practicing a Hanoi Jane tactic to aggravate somebody in particular while NOW Get THIS while trying cook ten orders at once . IT merely had themselves screwed up babbling mental innuendos of slander and trying to keep their mind set on task at hand. IT was not working they fumbled multiple times to reset what order they needed to do next. Which became like my order was 084 done correctly but others still waiting whom ordered near the number 40 and drive thru taken time to babble some phrase social discourse which aggravated not only I but many standing there as well GO ahead check your cameras Many patiently waited some did not. The sheets cook team was not there to cook but to use the counter and drive thru to bear false witness about someone they felt they say things out loud to achieve aggregation and humiliation. They were merely mentally MUCKED Up during service thank you for an interested ting moment signed Brian Cass

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Mary July 7, 2017 at 12:39 am

I am so appalled at the Sheetz store #379 @ 9002 University Blvd .Moon Twp. Pa.l5108. I was there tonight and it is disgusting!!!!!! The parking Lot is filthy with beer cans garbage everywhere! All over the parking lot. Bags of uneaten food cups, you name it. Cans are over filled and filth is on the ground everywhere. I saw it going down hill back in May of 2015, and I was surprised how it got filthy inside, Never did I mention anything. When we first got the New Sheetz @ this location I went there every day! Enjoyed and Liked it. I am retired now and I am devastated how terrible it has become. After today 7/6/17 I will not go there anymore. It is so sad, when you enjoy going to a place everyday, then suddenly several years go by, and it becomes not being taken care of or having certain customer individuals so ignorant to trash a business. It is true to say of the Employees also for the Care, Cleanliness, and making sure it is kept up presentable both inside and out, No Matter What!!!! Very Sad

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camillameixsell July 6, 2017 at 10:05 am

icamillameixsell is from the plains sheetz store and ibecame a member of sheet corporate office on july 20th 2016 and its about time everyone forgives each other and idolove the company and today is july 6th 27 and they dowelcome my application for other positons ive been working hard on those applications love the company and ido have goals for myself my mother to shake stan and steve sheetz hands for what ive been going throughth because everyone need to forgive each other and give a holy hug to each other.

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Edward Brown July 5, 2017 at 10:49 am

To whom it may concern,
I recently applied for employment at the Sheetz store on the corners of Sunset Ave. and Old Carriage Rd. in Rocky Mount, NC. I was interviewed and denied employment. When I spoke to the manager, Amy, the next week I was told that the job was “too fast paced” for me. I am disabled, and this seemed like discrimination. I realize that this was likely not the reason. I am gay, a democrat, and some of my Facebook posts might be considered, by some, to be undesirable, but Amy should not have made that comment. I send this e-mail to make someone aware of what has occurred. Sincerely,
Edward Brown

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Ashley McKinley June 29, 2017 at 2:28 pm

The sheetz in Centre Hall, PA is terrible. The customer service there is horrendous. Today I went on my 30 minute lunch break to grab something to eat. I waited and when my number was finally called I walked up to get my food. I confirmed with the girl working that she said my number and she said yes and handed me a bag. I drove to my office which was luckily 2 minutes away. I opened the bag to find someone else’s food was given to me. Being what I thought was a nice person I took the bag back and told a man working in the MTO part about what happened to which I was told that they didn’t call my number they called someone else’s number and I just ran up and grab the bag out of the girls hand. Which is not at all what happened. I was also then told that if I didn’t want to keep the food I took and if they had to remake my food that I ordered (because he said when people don’t pick up their food they throw it away) that I would have to wait until everyone else’s order that was in was made until my food could be remade. I informed the man that I now had only 15 minutes left in my lunch break and that I couldn’t wait for everyone one else’s meals to be done to which he responded “well that’s just tough. You’re going to have to decide what’s more important I guess”. And I responded with he could either give me my food or I wanted my money back and he then proceeded to go look for and find my food sitting in the warmer. He reluctantly gave me my food and mustered out a “have a nice day” before I said that I will be contacting corporate and that I won’t be back to this sheetz ever again. This place needs a class in customer service.

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camilla meixsell June 20, 2017 at 9:33 am

Icamilla meixsell talked topastor mark right before I mailed my goals to principal and imaile dave frank my application for others ofther position and its about time we al lforgive and give each other a holy hug one of my goals is to give Tabitha rebeecca and maria and their mother Christine and travis a holy hug sine I already gave dalene ahug three different time and iwas just visiting my mother and said I love her and so does candy and iwas on the phone yesterday afternoon with the human resorces and told her icheck my email every day.ilove the sheetz company and pastormark told me that it wouldn,t be a problem when imailed the letters.and iam going togive dave frank aholy hug along with tom shaver and judy malloy and tiffany and amy delany and cidy stak and everyone a holy hug this is one of my goals and iam still working on being a sheetz team member

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samantha sencindiver June 9, 2017 at 1:02 pm

our area needs another Sheetz store in Berkeley County WV about 3 mile east on Middleway Pike from your other location and still in Berkeley County with no impact fees or Zoning!!! I know a corner location to purchase and monopolize the incoming traffic as your local competitor does at the Inwood Exit 5 off *I-81. email me or call if your interested in a privately owned property for sale for a reasonable price! Keggeries Billboard exsits on road front. Great access egrees/ingrees. or call 304886XXXXX ask for Sam

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Alice Brown May 28, 2017 at 8:43 pm

The Sheetz in King George 8206 Route 3 is terrible. The coffee is never fresh in the evenings and here lately the store is dirty. This evening I once again informed the cashier that all the coffee lights were flashing and I had to use 3 to even fill a cup, the girl didn’t even acknowledge me or say anything at all. Done with this store and with Sheetz.

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camilla meixsell May 16, 2017 at 11:59 am

icamilla meixsell was at the Trucksville sheetz store with my sister candy today this morning and iwas told to wait for six monthts and its not my fault that ibecame amember of sheetz talent community onjuly 2oth of 2016 and today ismay17th and iam willint o waitbecause ilove the company for what iam am going through iam going to wait to shake stan and steve sheetz hands with mymother because itold mymother iwas at the truksville store this morning and sue deemer want tojustkeepworking onit and that is what iam going todo is wait .ilove the company and others.they did accept my applicaton for other posistiions ihave reasons to shake stand and stevesheetz hnds with my mother charlotte ireally love other people. ijust want to be asheetz team member

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Harold altland May 14, 2017 at 4:19 pm

They make mistakes in the store because they have the dam rad io up to loud turn down the radio at counter and restroom

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Wayne shoemaker April 23, 2017 at 8:47 am

On April 23 2017 i went to sheetz in thurmont Md as i walked in the store the line had 20 or more people waiting one person at the register and two women standing in the back not doing a damn thing it took me 10mins to get what i needed.

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disapointed April 21, 2017 at 5:47 pm

This has been the worst service I have ever received at any service, I decided to go thru
I drive thru, big mistake. I could not see the screen on to order. Then when I got to the person receiving the money. He told me I had ordered something I didn’t order. I told him it was incorrect. He took my money then went to wait on others. I waited a good 10 minutes without not even a word. I drove up to a sign that said drive thru waiting. When the person came out all she said was that I was in the wrong area. and handed me a bag.
Clearly I had not received the ice tea and French fries I had ordered. I will think twice before going back to the Mt. Airy Sheets near the interstate. customer service stinks.

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camilla meixsell April 20, 2017 at 1:06 pm

icag are going to work out foreveryone to forgive each other and its not my fault and candys fault for everything our mother is our sheetz library mother until things get straten out and today is april 20th of 2017 ilove the company and all children and we did go to the circus and we had a cup of coffee at our mothers will be going to a store next week right not iam just getting on the sheetz website because they did accept my application for other positions.and its not my fault that ibecame a member of sheetz talent community on july 20th of 2016 and its about time people put their differences aside because candy and I are going on vacation with ourmom and brother forrest at the end of july .

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Shannon McDowell April 13, 2017 at 11:37 am

This has been a bad week of sheetz experiences.
Earlier in the week, 2 days in a row, I went to the Ebensburg Sheetz on route 22 while on my lunch break. The first day I ordered the pick 3 appetizer, returned to work, and discovered they did not give me the dipping sauce I ordered. I let it go without complaint. The following day, on my lunch break, I went to the same location and once again ordered the pick 3 appetizer. I checked before leaving the store to be sure the dipping sauce was included. I returned to work, opened my appetizer, and discovered only 2 of my 3 selections were included. The 3rd selection was completely random. At that point I called the store and complained. I didn’t have time to return to the store but they apologized, took my information, and are to send me a coupon in the mail.
Today, April 13th, 2017, I stopped at the Chestnut Ave location in Altoona. My son and I both ordered 6″ steak subs. Upon opening them we discovered they were wrong. The breads were switched. We took them to the counter and they remade them. My son’s was correct, mine was mostly correct but they had not included the tomatoes i had ordered. I didn’t bother complaining a second time because it wasn’t that big of a deal overall.
Though none of these things are a big deal the fact that it’s complete carelessness three times in the same week at two different locations is very frustrating. I worked at a Sheetz location in Ebensburg many years ago and that kind of carelessness was not accepted. It seems employees are not held to the same standard of excellence they once were.

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Sarah Pottter March 11, 2017 at 5:28 pm

While I commend you for the high quality and cleanliness of all your Sheetz establishments, my comments today are 2 things I’ve noticed in the last 5 years that are dissatisfying and unappreciated as a customer.

Our country has an obvious health problem. A ’09-10 National Health/Nutrition survey showed more than 2 of 3 adults and 1 of 3 kids age 6-19 as overweight/obese. A majority of the food you advertise and serve are fried, high sugar or salty, fatty meats. This national health problem needs food establishments to do their part to serve a healthy balance of foods and spend more to advertise healthy choices. I urge you to consider progress in this area.

I also hope you can improve on your use of sexist language and marketing. While some might find a ‘skinny hot chick’ sub humorous, it is in very poor taste. It’s time to move past ‘manwiches’ on billboards and bring your outdated advertising into the 21st century with language that encourages equality. In the Halifax Sheetz store, for example, the eating area is decorated with 1950s pin-ups. Just as it would be inappropriate to have 2017 pinups in your store, using 1950s pinups doesn’t make it okay, cute or retro to portray women in a sexual light.

I used to be excited to see a Sheetz when we were on a trip; now I cringe. I rarely buy my gas at our local Sheetz. When you glorify unhealthy eating and promote sexist marketing, you are showing low standards for the communities you serve. I know you are a family run business. I would hope that, despite your success, family values still guide your work.

Sincerely, Sarah Potter

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Austin Morris March 20, 2017 at 12:51 pm

If you don’t like a business, then DONT GO THERE. Maybe instead of wasting your time leaving bullsh*t comments and trying to create an issue out of something that isn’t(the sexist remark), you can go find a safe space full of organic foods and nuns.

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dakota April 15, 2017 at 3:01 pm

Wow you think all food is fried humm salids tuna and veggie subs among other things .

And sexest do you read whats on the sub you complan about its hot as in warm food and light chicken breast as in gee healthy .

And pins ups are no were near pin up style lookup real 50s pin ups

Do i go moan about tree huging veggie eaters no so dont start trouble for others.

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Martha Ruhe March 11, 2017 at 2:02 pm

Returning to central Pennsylvania from North Carolina mid-February, I was traveling north on I-81. I took an exit to get gas at a Sheetz store. I decided at the pump to get my car washed too. I exited the carwash sparkling clean and headed on home. Two days later I was about to fill my gas tank when I happened to notice the metal hinged door for my gas tank was missing! Then I recalled going through the carwash several days before—and decided to see if I couldn’t locate where it was I had stopped. I went looking on Google maps for a Sheetz station in the vicinity where I thought I had stopped. I wasn’t sure, but I seemed to recall it was near Martinsburg, WV. I googled the phone number—and called. A very cheerful young attendant at the Sheetz (No.546) answered the phone. I told her my story about losing the cover door and she immediately said—“No problem. I’ll just run out and look in the carwash.” I waited a short time, and then the store manager came on the line. “Sure enough, “ he said, “it was found in the carwash stall! How lucky was that? He then volunteered to mail it to me! “It’s not a problem”—he assured me. “I get off work soon and will drop by the Post Office on my way home.” The missing gas cap door arrived in the mail two days later! I just want the Sheetz Company to know what great service I received. Way ‘above and beyond’ what I might have expected. So—a ‘Shout Out’ to the fine young staff who work at the Sheetz (No 546) on Winchester Ave. in Martinsburg, WV. In a busy hectic and often impersonal world—such a gesture of good will goes a long way. THANK YOU!

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Jim ashfird March 7, 2017 at 10:17 am

I live in wilkes-barre PA 18702. My problem is. Your station on business route 309 has not dropped it’s gas prices in over 2 months. The stations all around it are well below. Anywhere from 6 cents to 18 cents. It’s the highest in the valley. Is it because it’s the only station on that road and closest to the main highway. I don’t think that’s right. Aren’t Sheetz stations supposed to be the lowest anywhere.

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Brian March 5, 2017 at 4:30 pm

I was wondering if sheetz wood be interested in sponsoring my son’s race car we race in Pennsylvania and new York March threw October
The car is a bandolero

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camilla meixsell February 18, 2017 at 12:35 pm

Icamilla meixsell just wants to make up with those teenagers iam not looking for a different company because ilove all people and not everything is my fault or candy fault idid accept candy and adam and Karen as sheetz people and iwill be mailing the questionere in to the corporate office ilove the company and were allowed at any church and all idid was make up with dalene the day she dropped adam off with grociries AND WE WENT OVER TO MARRISA TO EAT LAZANE BUT CANDY HAD ME GO BACK TO THE HOUSE AND HE BROUGHT THE LAZANE BACK. AND IDO LOVE TABITHA AND MARIA AND NICK AND SHIRLEY AND WE DOLOVE ALL THE MEIXSELLS AND JAYNES AND VIGUES AND IJUST DONT HAVE QUALIFICATIN TO BE IN SALES IHAVE QUALIFICATION TO BE A FACILITIES PERSON.

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camilla meixsell February 8, 2017 at 9:29 am

icamilla meixsell does love the sheetz company and idon,t have qualification to be in sales ihave qualification to be a facilities person and a beverage person and not evething is my fault iknow imaile a thinking of you card aapology letter and chrismas cards and iknow iam going to make up with those teen agers it is not my fault or candys falt about the marriawannaso ifeel and iknow that myself and tabithat Rebecca and maria and chistine are nice people and iam a nice person it about time we reconcile our differences and iknow iam going to stay a sheetz facilty person .

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Me January 22, 2017 at 4:17 pm

My wife and I travel VERY often, always road trips and we always use sheetz. We are on a road trip today and had a terrible experience at Sheetz 132 in Taneytown MD. We have never had a bad experience at sheetz and thought you would want to know when a loyal customer has an issue. A sales person making the subs was extremely discriminatory to my wife (who happens to be black). I (white) came from the restroom to my distraught wife. The sales person refused to hand her our food that we had ordered. she was very rude to my wife and then continued to hand white customers their food. Very very sad.
Thank you for listening.
Jamie

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Eric January 2, 2017 at 6:08 pm

I’m getting the impression that the Sheetz in ZIons Crossroads Virginia is operating a identity theft operation. 2 weeks ago they took the security number off the back of my credit card even though it has a chip. Today they denied to sell me a carton of cigarettes without ID. I’m 50 years old. No where else has this happened to me. Needless to say I won’t be shopping at Sheetz anymore.

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Mike Wilcox December 31, 2016 at 9:17 pm

I was at sheetz in orange and one of your employees was very rude to me pushed me out of the way to make coffee didn’t say excuess me or nothing
The employee name was Corey I an not happy at all and will not return to sheetz

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Travis December 31, 2016 at 8:34 pm

Posted here because it wouldn’t let me in survey

Over the years, especially since the development of the Sheetz brothers kitchen your food has gone down hill. The taste and quality are terrible and cheap. It is clearly evident that you are more concerned about cost than quality and satisfaction. I was about 10 the 1st time I had a MTO,my order written on a piece of paper and fantastic all around. And over the last 24 years everything has degraded. I personally don’t get any MTO foods unless I’m hungry and it’s an only resort. I’ve grown up in the Altoona area with Sheetz and used to always boast about your store and food. Now I couldn’t care less. Service sucks, stores are filthy and the food is terrible. I only continue to patronize your store becuse they are on every corner or nearly and it’s “convient” and that’s only to get a drink and snack or something and get out. I feel that you’ve outgrown what used to be so loved about your company. Refocus and get back on track if yu care. If you don’t then just keep plopping stores in every state from PA to FL and let you “brand” name that used to be near and dear to the true American success story keep going down hill. Also your donuts suck big time, terrible rip off the disgusting Krispy kream brand. There really isn’t anything Sheetz branded that doesn’t suck anymore. Everything you brand or used to make or sell under your brand has just gone to crap. I’ve been deployed to combat 3 times and was always so excited to see a sheetz store when I came home, on the last deployment I didn’t even care or look forward to seeing a sheetz and I know I didn’t stop in. I would actually eat a MRE in the Hindu Kush mountains of Afghanistan than spend nearly 5 dollars on a shi**y MTO. Hopefully that makes you really understand.

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Stanley Losiewicz December 30, 2016 at 8:59 pm

I was just in the Sheetz in Kearneysville WV and I overheard one of the managers telling staff that they were lazy. I think her words were, “you don’t do your job and if you do any work you do a lazy job because you are lazy” (this was directed at another staff member). The manager Mandy is making the other workers do her work while she is both judge and jury on how far behind they are with their own work, which in turn makes the other workers uncomfortable. This is not the first time I have witnessed Mandy making rude comments and belittling other employees.
I will not go to this Sheetz anymore for the reason it is unbearable to hear supervisors talking to other staff like that instead of correcting them and showing them the right way to do their jobs. Here we have a leader that does not lead by example.

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Kaylee Vasellas December 20, 2016 at 11:40 pm

I just ordered my standard nachos grande with Doritos & no meat from the Sheetz in Millersville, PA. I am a vegetarian, have never eaten beef in my life, haven’t had any meat in almost 20 years, and can’t digest meat- especially beef- for these reasons. I got my nachos & noticed that the chips weren’t the Doritos. This should have been my first red flag. I took a few bites and noticed that something tasted “off”. I looked & saw that they had put beef in with the salsa. I threw up for a solid 10 minutes before my husband took the food back to Sheetz to request a refund. The manager told him that nachos grande came with meat sauce. Now, I know for a fact that this is not true! I get the same order all the time. So my husband, being the non-confrontational person that he is, didn’t say more. Now I’m stuck at home for the evening, sick & with a migraine. I can’t drive in to talk to them or anything. I’m absolutely livid. This isn’t just a question of my personal morals– it’s an issue with my health. This isn’t okay.

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Leah December 14, 2016 at 8:26 am

I just walked out, I am tired of the supervisor talking down to me like I’m a child or stupid. I have told several other supervisors including the manager and both assjstant managers. And now a co worker that also belittles me, disrespects my thoughts and does not talk to me just made supervisor. I can not work in a place like that, especially when all they talked about when ikik got hired was respect, family and fun at the work p!ace, what a joke. MOL, Ohio

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Cindy December 12, 2016 at 8:44 pm

I’m so frustrated this is the 3rd time I’ve got something from sheetz that was alful tonight I paid $5 for a crap sandwich 3 pieces of round turkey,that you get in a 99 cents banquet dinner and chopped onion nothing else really then to top it off they put 4 fries on it by the was they were soggy so that means they stuck them on frozen then wrapped it the bread was like rubber IWILL BEVER GET AANOTHER FOOD IDEM FRIM SHEETZ AGAIN. SICK IT WAS. It should of been a turkey sandwich you should have real lunch meat not sh*t meat I’m so NAD right now its not even funny.

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Derek Sansbury December 11, 2016 at 11:45 am

Hello Goodmorning,

My fiancé is an employee at your sheetz store in Durham (570). This morning I received a message from her stating that she is having a miscarriage. I informed her to call 911 or tell the boss she has to leave. She wrote back these exact words “I cannot leave or I will get points, the boss said.” PLEASE TELL ME THAT IS NOT THE FEELING YOU WANTED YOUR EMPLOYEES TO HAVE! Her life is in danger and she is more worried about losing her job and her supervisor isn’t making her feel any better. I am going to doXXXXent this here before I take another step and begin legal action if ANYTHING is wrong with her, physically or emotionally

Thank You,

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Wes White December 11, 2016 at 10:33 am

I live in Norwich, Connecticut and I was recently in Goldsboro North Carolina and ate at one of you Sheetz gas station locations. I was wondering if you would ever consider building Sheetz gas stations in my area. we have Burger King and McDonald’s and Wendy’s but Sheetz I believe is better all around. thank you and I hope did hear something about a Sheetz coming to my home town soon.

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Tim G. December 2, 2016 at 8:26 am

Hello,

I recently had my debit card information stolen and it was used at one of your stores. I know what time the charge occurred and at what store (store #0416 @ 10:44 p.m.). Is there anyway that the cameras can be looked over to see who made that transaction? I know this is a long shot, but it wouldn’t hurt to try. Please email me back whenever you have the time.

Thanks,

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Anonymous December 1, 2016 at 1:56 pm

Dalton Wilt is an employee in your construction division. He has been performing construction work and is trying to find construction work “on the side” while he is off the clock from sheetz. He has told several people that he will use and has used sheetz construction equipment (truck, tools, equipment) for his personal benefit on evenings and weekends…..does sheetz allow the use of company tools and equipment for personal benefit and profit? Will sheetz offer these benefits to every employee?

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stiver December 1, 2016 at 12:32 pm

I have a complaint about maynard sheets williamsport PA. The supervisor Chelsey seems very rude to me. she doesn’t have any manners at all and I have no idea why she is a supervisor. She acts like a kid in front of the customer and also, she loves to gossiip. she would just stare at me for a while until i got my food and she was jsut standing there not doing her job. I complained about my sandwich and she didn’t want to remake it. I thought that was very unprofessional and my food tasted nasty. The worst sheetz ever!

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Denise Robertson November 29, 2016 at 2:21 pm

I stopped in at sheetz #2350 in Lexington, NC. Had a great experience. On my way out to my parking spot outside the door in handicap parking spot, I snagged my shoe on uneven ground. Between the brick and the concrete, there is an adjustment up a 1/2 inch or more approximately. I fell forward on my hands and right knee. I sat for a few minutes in my vehicle, then went back in,requested two band aids, and let workers know what happened and how. I asked if they needed to do an accident report but they said only if it is within the store. I thought I would pass this along in case there is anything they should have done and you need to mention or to pat them on the back for a job well done. Thanks! 2:00p.m.

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DARLEEN November 27, 2016 at 6:24 am

Well I had a horrible experience at a Sheetz Huguenot Road Richmond Virginia……. I have been to that Sheetz before and never had a problem never had a problem before this morning see I’m a caregiver and I like to wait somewhere before I go on shift get myself together relax whatever… management had this employee come out and ask if I was alright I said yes I’m fine we just can’t have people loitering around here loitering around…being in my car is not loitering … loitering is physically standing around a building without a purpose…I wasn’t loitering as I was in my vehicle and as a caregiver waiting to go on shift I was offended by that… well I guess I’ll go ahead and leave do you think I’ll be back to that Sheetz anytime soon I don’t think so I’m at the McDonald’s parking lot they don’t give me any crap at all I think my money and my time will be well spent over here thank you…

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DARLEEN November 27, 2016 at 6:22 am

Well I had a horrible experience at a Sheetz Huguenot Road Richmond Virginia……. I have been to that Sheetz before and never had a problem never had a problem before this morning see I’m a caregiver and I like to wheat somewhere before I go on shift get myself together relax whatever… management had this employee come out and ask if I was alright I said yes I’m fine we just can’t have people loitering around here loitering around…being in my car is not loitering … loitering is physically syanding around a building without a purpose…I wasn’t loitering as I was in my vehicle and as a caregiver waiting to go on shift I was offended ny that… well I guess I’ll go ahead and leave do you think I’ll be back to that Sheetz anytime soon I don’t think so I’m at the McDonald’s parking lot they don’t give me any crap at all I think my money and my time will be well spent over here thank you…

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Cynthia Thomas November 26, 2016 at 12:45 pm

I stopped at ur New Kensington store yesterday b4 work for a large caramel hot chocolate. I had to wait 20 minutes in an empty store but employees walking around. I threw my receipt Nd left. Just pulled out of parking lot when i went to taste it and it was luke warm. I couldnt go back in bc I had to get to work. I called today when I got the chance . All manager did was took my name and said we’ll make u a new one when u come in. Dont u have a “Make it right” policy that customer gets what was messed up free and a $5 Zcard? I wasnt offered that.

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Sue Taggart November 14, 2016 at 10:51 pm

Hello I am contacting you in regards to an earlier visit to the Sheet z Store in Mercer PA 16137. I was there to get a couple of things and while there I had observed a very large bug light in color which looked like a XXXXroach after going home and looking it up. This bug I seen went from where the fruit stand is /near the candy across and underneath of where the front of the bread aisle is next to the coffee counter. As I am now observing other things in the store, I notice that the floor not very clean and a lot of dirt. I am disappointed by this and will no longer be ordering anything let alone buying anything from that store after seeing this insect/bug/XXXXroach and the condition of the floors. Passing this information on to other customers so they do not get food from a dirty environment. Disgusting ! This store is due to be renovated to a super sheets but That store should be shut down immediately due to sanitary reasons because who knows what other kind of insects are crawling among the merchandise/food now.

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camilla meiexsell November 7, 2016 at 11:05 am

icamilla meixsell does know what it is like to work at a sheetz you have teamwork , and iknow how to fill washe rfluid and iam from the plains sheetz store for twelve years and idoplan on staying with the company and reconcileng and go for a walk in the football stadium with everyone iknow howtosweepunder therugs andwashe windows iknow how tostock coolers and clean gas pumps and iknowits notgoing to be mylast incometax with that company.

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camillameixsell November 2, 2016 at 9:59 am

ilove the sheetz company iknow how to fill the washerfluid ikow how to clean and stock sheves iknow how to wash windows iknow how to pick up the carpet that’s outside and cleanunderit. iknow how tomake coffee.

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Brenda Zeger October 26, 2016 at 9:44 am

I have been a daily customer at your Sheetz Store #69 in Chambersburg PA for 6 years now. When I arrive at 6:30 a.m. I am always greeted with a smile and everyone has taken the time to know my name. They have always gone above and beyond to accommodate my needs. I forgot to order my drink one morning and they were on top of it. They ran out of my favorite doughnuts and they took the time to run back and check to see if there were anymore available. I don’t feel like a customer, I feel like part of the family. So thank you to Kim, Judy & Sue for a job well done. You are an asset to the Sheetz family and you are the reason I keep coming back.

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LaTysha Christian October 7, 2016 at 12:26 pm

I have been working at Sheetz for about 4months now. I am currently pregnant and am often very sick. Despite this I have only missed about 3 days of work. I am still not to keen on the attendance policy because I don’t want to lose my job but I don’t want to be running to the bathroom to hurl every hour. Can someone refresh me on the point system?

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Marilyn Logsdon September 26, 2016 at 10:01 am

I want to say, “Thank you, Karen, from Sheetz Corp customer service. Weis grocery was able to give me back all my gas rewards points I had lost due to human error at the Sheetz Store in Thurmont MD on Labor Day weekend.” Karen had called me directly on September 13, 2016, asked for some minor information, and my problem/complaint was taken care of. Thank you very much, Karen.

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Camilla meixsell September 16, 2016 at 10:47 am

This is Camilla meixsell what it is like working at a sheetz ,working at sheetz is a lot of and hard work and the people I have worth with at the plains sheetz store from 2003 to 2015 . they are friendly people and everyone always did team work and we always worked together and right now I come to the library and I am waiting to have a job interview for the sheetz company and to get a different job with the company and I mailed Teresa ducacus a letter and mailed a bunch of letters., and iam going to give the stores an a for being friendly and reconcilingwith everyone.ilove to bag ice. I plan on getting and staying with the company.

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Camilla meixsell September 16, 2016 at 10:45 am

This is Camilla meixsell what it is like working at a sheetz ,working at sheetz is a lot of and hard work and the people I have worth with at the plains sheetz store from 2003 to 2015 . they are friendly people and everyone always did team work and we always worked together and right now I come to the library and I am waiting to have a job interview for the sheetz company and to get a different job with the company and I mailed Teresa ducacus a letter and mailed a bunch of letters., and iam going to give the stores an a for being friendly and reconcilingwith everyone.ilove to bag ice.

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Camilla meixsell August 4, 2016 at 10:48 am

What it is like to workat sheetz, Sheetz stores have team work and the employees forgive ach other and they work together and iit only takes me a half hour to bagice, sometime when you clean the mens room you have to wait for sometimes a half hour to clean the restroom. iknow the have an attendece policy.

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Camilla meixsell August 4, 2016 at 10:27 am

I love the sheetz company and I do love my sister candy and all I want is for candy Darlene and everyone to reconcile and I did accept a lot of people as sister and brother in law. we just forgave each other . andi love macaronie and cheese bites iwill probably go to the wilkesbarre store and get some . ijust want to work things out if icould make it to altooa to where I sent my mail then I would because I really want to apolagise to Darlene and everyone. and ijust recently found out that I just became a member of the sheetz talent community.

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Camilla meixsell July 19, 2016 at 9:38 am

What it is like to work at a sheetz, Iam from the plains sheetz store for the past twelve years and Iknow that you have teamwork, and I know you just work together and respect and be pioneering and dependable , and to be honest with each other and get along with customers and familys and just goin and do your work as a team. there is always something to do at a sheetz store. and I love the company and I love my family .

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Lorraine gilbert July 12, 2016 at 5:24 pm

I am writing to you because I met a manager of one of your stores who told me to contact you about your summer picnic at 7 springs. I am a professional face painter, and also do glitter tattoos and temp. tattoos. Face painting is just not for kids anymore everyone loves it. Face and body painting has got big all over the country. I have been having trouble in sending an attachment to show you my work. My husband is a magician if you would be intrested in that also! Please feel free to contact me anytime, and I will send you samples of my work. I feel I can add to your summer fun for everyone. Thank you so very much. Lorraine Gilbert Aliquippa Pa 15001 724-417-XXXXX

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camilla meixsell July 11, 2016 at 10:01 am

I Camilla meixsell loves the company and I know about the point system . ilove their food, and ilove baggingice I can bag ice just in a half hour.. ialso know that sheetz loves people and they suppose to sitdown and work the problem out,i just recently filled out an application at the wilkesbarre store and ifilled and application in Kingston iam a friendly person.

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Diana Bean June 26, 2016 at 11:24 am

While my son was sitting in his vehicle, in front of the SheetZ store located on West Washington Street in Hagerstown, Maryland, a man robbed him at gun point. This Sheetz’s has a security guard on duty every night and last night (6/25/16) the security guard which is being paid to protect customers stood inside and watched my son fighting off his attacker and yelling for someone to help him. Luckly, the man did not shot him but he suffered a head and body injuries. My question is that with all the issues with this store of assaults, etc that the police dept informed us of happens there, why is store still open, why is not the public informed of this danger and why do they employ security that does not help their customers instead just watches. So if my child would have been shot would they have even helped him then? This store needs to be evaluated for their customer’s safety or is it going to take someone being killed in order for corporate to do something about this store. I would like someone at corporate to contact me when they feel my concern is and important matter,, not only my family’s safety iwhile visiting their stores but for everyone’s (all their customer’s safety). What if that would have been their child, parent, spouse, etc. if happen to and security didn’t step in to help them. They need to think about that.

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Cindy Rowe June 2, 2016 at 6:02 pm

I was so happy when Sheetz came to my town. My neighbor got a job there and was excited when he was promoted into management. A few weeks later her lost his job. He was being harassed by a new store manager. She called him a XXXX and cursed at him. One day a bloody tampon was put in his locker and nothing was done about. He was set up to be fired and when he called HR to plea his case it fell on deaf ears. Shame on you Sheetz.

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Deborah Fike June 1, 2016 at 4:07 pm

We need a Sheetz in Raeford, nc. Perfect spot on highway 401 between Fayetteville and Raeford. We are a military town and would appreciate a Sheetz in our town. Thanks in advance.

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gabrielle May 23, 2016 at 4:36 pm

BRING BACK FRIED PICKELS

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Ryan Perry November 7, 2016 at 8:55 am

make them at home

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Kathy Baldree May 2, 2016 at 7:33 pm

As a comment for your Forest, Virginia Sheetz located on 221, I would like to say that you have a couple of superior employees. The one that comes to mind is relatively new, her name tag reads Kristi. She has always been a welcoming face everytime any one of our employees frequent this location. The only problem, we don’t see her during the day as often as we would like. I am sure there are more but the younger ones seem to not take pride in their work or has the patience to deal with the older patrons. Put her more during the day so we can feel the family atmosphere that she exudes. Thanks for anything you can do.

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TC Garman April 27, 2016 at 10:35 am

As humans it seems we will only take action when we have a complaint. It is evident in boards like these how many people pass through a Sheetz everyday? With over 500 stores, a million is likely. Nothing is heard from majority of these people because they get exactly what they want, fast, friendly service, and a quality that is not found in other establishments. Sheetz stores are my oasis as I travel. I go from one to another and when I go beyond their reaches I am a stranger in a strange land. There is comfort in that consistency. Sheetz is also staffed with people, just like me, and on rare occasion I may find one who seems to be overwhelmed by something, but we all are fighting a battle somewhere in our lives, relationships, disease and the loss of those we love are common. We strive to be professional in our work, but sometimes it can get to be too much. Step up. Be kind. Offer some encouragement. Pray, if you will. Being from Altoona, I’ve known Sheetz all of my life and I think because there is a family at the helm that there is a level of caring that affects all operations. Things go wrong, always will and should be mentioned, but all-in-all I’ll take Sheetz everytime.

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Grant KLine April 21, 2016 at 9:54 pm

My wife and I stopped at Store #272 4089 S. Amherst Hwy, Madison Heights, VA 24572 at 3:29AM on April 21, 2016. There was no coffee made except Classic which I was told that it was just made. I asked if I could have some Decaf made and I was told no. I told the salesperson not to say no, he then came to make some Decaf for me at the same time calling the person in charge that he had a customer complaint. Which no one came to talk to me about it. We then ordered some food and when we got it there was no napkins in the bag. The person in the food area said that the napkins where in the holder which was empty, she then threw some napkins at my wife.

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Brenda April 13, 2016 at 7:10 pm

I like sheetz but I do have a complaint about your lack of pop with cane sugar. I went yesterday and they told me u were discontinuing frosty root beer,the only one with real cane sugar. I am totally disappointed.are u replacing with good pop or not? High fructose corn syrups are not healthy at all and all there is is high fructose syrups and water,how is that even pop.
Thank you,
Do right and go more organic,natural.

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EKITI ROLAND NDUKWE March 14, 2016 at 11:49 am

Good day Sir
i am a cameroonian your entrepreneur who has being following your company for some time now.its has always been my desire to meet the needs of communtals in my city, Douala with fresh foods of all kinds.i run a small business called FRESHY FOODS AND SERVICES and its my desire to learn from your cXXXXulated years of experience. i hold SHEETZ as a mentor giant company and i just want to appreciate what you guys are doing , its really awesom. i pray i hear from you.thanks

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Shawn February 25, 2016 at 12:20 am

Your website is horible for mobile. I’ve tried contacting to about french fries and tater tots being undercooked at the shoemakersville store. And when I get to the captcha part. Nothing works on it. Maybe its your way of keeping complaints down for the company to look good. But I can promise you this. If it happens to me again. I’m done with sheets completely. This shouldn’t be happening at a store that was all just redone

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Danielle January 25, 2016 at 7:16 am

I was an employee with Sheetz for two years. I moved up rather fast and left farther fast. (At no fault of Sheetz) I got what I thought was a better job offer. I just want to say what a great store I worked for, and the environment was like a family. Your cooperation is a rare and enjoyable company to work for. Like any business there are flaws but the over all impression of Sheetz is fantasti. Keep up the great work guys. I know how rare it is to get great reviews so count this as one. Mercer PA Sheetz has set my experience as a former employee and as a customer as a great one.

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Printee Creech January 18, 2016 at 12:12 pm

So I just got off the phone with the store manager in Clayton Nc and she inform me that they have threw my wallet way early this year. Its only the 1/18/2016 and I had call up there around 4 to 5 times to ask them about my wallet but they kept saying it was not found but an employee hit me on facebook and confirm that it was there in there safe. Call Mrs Pearl because she is the third shift supervisor…Well to me this is dum, unprofessional and right out just wrong. I guess this is ”’ D Trump…Making this county great again moment…becuase if I was white they would have did everything in there power to get in touch with me… Whatever..

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Logic January 21, 2016 at 5:04 pm

Your reasoning is just as atrocious as your spelling and grammar.

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Thadd January 25, 2016 at 5:40 pm

I laughed. I cried. I shared your response to the comment above. I love Sheetz. Every time I visit one I receive excellent customer service. There are hiccups every now and again, but it has nothing to do with the color of my skin nor does it have anything to do with any political figure. Sheetz is a wonderful company that like any other business, hires some bad apples every so often. In a situation like that, I would have just gone up the chain if I were extremely upset about it. Then again, I probably would have looked at it like one of those bad things that happens in life (a.k.a. a hurdle) and moved forward in a positive manner.

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tk miller December 23, 2015 at 3:25 pm

Wednesday, December 23, 15

TO: Sheetz management
Sheetz, Inc.
5700 6th Ave
Altoona, PA 16602

FROM: TK Miller

Hello

I sent a quick note to your “contact” tab but wanted to sit down and put together a more detailed letter to your leadership. I have been a SHEETZ fan for years. Living in the Raleigh/Durham area of North Carolina, I have told your airport location manager, Nathan, multiple times that Sheetz is my favorite “branch office”!
Today while out running errands and dropping off holiday treats for local customers, I stopped at the exit 290 location (hwy54) to grab a diet mountain dew off the FIZZ City only to find it had been replaced by a COKE dispenser. While I, as a business owner, understand the decision, which I am sure was predicated on multiple points of upside by COKE, HOWEVER, I can not help but think to myself that this is one of those decisions your organization may reflect on. Additionally, I can hear the conversations internally about coke maintaining the machines etc. I personally feel that this is one of the moments in an organizations decision making that may be seen in history as one of those deciding moments.
I am a student of business and love businesses like your organization. Privately held, great Locations, high margins, quality employees and on and on it goes. This decision is one of those decisions that are discussed in management classes in business schools. A family owned business that survives the passing from generation to generation. THIS DECISION may be one that in reflection is regrettable. While I am confident you have looked at the upsides, coke maintaining equipment and paying for the sole sourcing etc. I feel you have neglected to factor in the most important piece of this equation – THE CUSTOMER – you know – the people that pay the bills!!
You have lost one (ME!) with this decision.
While I will close by saying I wish you the best of luck with this decision, it is regrettable that there is no changing that decision. The cost to build and purchase new FIZZ cities years after the initial purchase, will find it cost prohibitive regardless of profit margin on fountain style dispensers.

Coke will step up and adjust for pricing and pay for the floor space etc for a couple of years until they know you have no option to go in any other direction – Then you will feel – “the tail now wags the dog.”
Providing a key vendor a footprint within your organization is not a good decision, they are NOT YOUR PARTNER, which you will eventually discover.

I hate to see companies like yours make a bad decision as this – but it is decided and I will move on – unfortunately there are no WAWAs in our area (YET).

Best Regards

TK Miller
Former fan and customer

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Ryan Perry November 23, 2015 at 12:40 pm

Im new at sheetz i just started and so far its alotta work wich is good dont get me wring but they seem to busy to train me a guy named tyler is supposta train me because they are so busy well he showed one day and i never heard from him or seen him agin and has not trained me once iv been there almost 2 weeks and i only know how to fry the food. And everybody loves to bring up there anger for some strange reason i just want to work ik its not rocket science but would love better hands on training. Bradley sheetz wv

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Kenzie Cason March 1, 2016 at 8:18 am

Hi Bradley!
I’ve been an employee at store 364 in Virginia for over 2 years now. I’m sorry to hear about your training experience. I will tell you training is the toughest part simply because Sheetz is so fast-paced, there’s not much time to slow it down for learners. I was trained on third shift, which made it a little easier to learn the basics and make it my own. I hope you are feeling better about your position since your training. If you need any advice or tips, let me know! You can find me on Facebook if you’d like.

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Ryan Perry November 7, 2016 at 8:47 am

well i got fired this company sucks the job was to fast n we had so litttle workers i got cussed out for carding a customer n got fired for supposidly being rude this job is seriously fruitless efforts and they allow there employees to be treated like XXXXX and i was never rained properly n had to do a managers job while i did truck so with that being said do not work for this company sure they succeed because they havnt went throu everybody n we found roaches so needless to say we couldnt do the job because of all the customers, f**k that job!

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Ryan Perry November 7, 2016 at 8:53 am

and i caught numerous people stealing and they didnt want to do anythig bout it unless it was beer its overworked and thankless judgemental job.

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annon October 10, 2015 at 8:30 am

It’s sad to see so many hateful comments. Some of them are for ridiculous reasons that some sheetz can’t even help what happens. Things outside of it aren’t in their control. But with horribly made orders and customer service, I understand. It does tend to happen. I have loved sheetz since a child, but there are certain stores that don’t care. The one I work at though, we live to the policy that customers are before anyone else. They are on top. I have been yelled at and called names and all I could do is smile and listen no matter how badly I was hurt. That’s how I was trained. We make sure everything is ordered right and we give customers gift cards if something was done wrong or we took too long. We tend to get short staffed sometimes and people will complain about it, but we still try to please them and put everything we can into what they want. I adore the customers who come in. I can always have a quick laugh and I really get to know the regulars. Some of these negative comments, they just probably went to bad stores, but there are good ones out there.

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Brandon October 9, 2015 at 5:05 pm

You know a year ago I was told sheetz was a family oriented company and I believe that at that time . This year I don’t believe that one bit. I believe they are very sexist! were store manager and district managers think that anyone lower than them should do what they want no matter what. It’s pretty sad that every time you had plans no matter if it’s your day off or not you have to work cause that’s what the store manager says . as far as the district manager he shouldn’t let this stuff happen he’s just as bad. A manager to me it someone that wouldn’t make his employees do anything they wouldn’t do the selfs. And I live in a small community were everyone knows everyone and I will let people know just how sheetz treats there employees. And how the store manager and district manager are sexist pigs!!! email would be great thanks

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Silvia September 28, 2015 at 1:56 pm

I am working for VEC, Virginia Employment Commission. In order to send you some doXXXXents about Wage Audit, I do need your fax number, as soon as possible.
Thank you

Silvia Prado

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Bill Hoyes September 14, 2015 at 5:30 pm

Today, September 13th, 2015, I ordered a whole vegetarian sub (no meat ordered!) at Sheetz in Duncannon, PA. Last week I ordered a vegetarian sub (no jalapeno’ peppers ordered!). Both subs were wrong. I got meat on my sub, and when I got home I noticed it.
I did eat the one with the hot peppers, however. I’m not buying from this store again. Also, the store was very slow at this time (5PM). No reason for mistakes all of the time. Why pay for crap you can’t eat?

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Mark bowen September 1, 2015 at 10:08 pm

My sister had an interview for the new store in wysox pa Bradford County she went to the interview and was hired they scheduled her for Her preemployment test at the hospital later that day she got a call from her fiancé he had been news his father had passed away it was a very rough day for everyone especially my sister trying to figure out how to tell her six-year-old her grandpa just passed away she had 24 hours to do the preemployment test at the hospital she called out to Mansfield PA and talk to someone there regarding that there was a death in the family she was the rest of the week by her fiancé side she had missed the window to go to her preemployment test at the hospital because she had spent two days at the Bowen’s funeral home towanda PA she called and was told to go do her preemployment test when she arrived and did her test they came to her and said that you have failed your test ( WHY ) I will tell you why she had a 24 hour window to go do her urine test / pre-employment and she was at a funeral home for two days straight and the burial on the third day she already told her other job she was giving her two week notice because she was starting with sheetz sheets told her they do not have a position for her now ( WHY ) I will tell you why because she was at a funeral and she missed her window because she was an All-American girl standing by her fiancé side while they were putting her father-in-law 8 feet under now that is some XXXXX Sheetz gas station in Bradford County Pennsylvania has pole for this employee feel free to call me 772-634-**** my name is Mark bowen

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cheri July 13, 2015 at 11:20 am

I fell outside there store an hurt myself an thwey donbt even make a call back..they could care less..i even contacted corp an talked to a supervisor..she didnt even call me backl!

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Amelia July 10, 2015 at 8:34 am

I am employed by Sheetz & I love my job. period. Sheetz is one of the best corporations to work for. I’ve worked for other companies & I know a bad one when I see one. no complaints here. It just sucks that ppl only come on these websites to say bad things. I just came to clear the air w/ some good.

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Daniel Brannan June 25, 2015 at 1:37 pm

everything was OK at Sheetz until they started ordering less cigarettes od mine and now continuously for a month after month after spending 12 to $25,000 a year at Sheetz they no longer carry the amount that I need they run out every month I’ve spoken to many many managers in general managers to get my cigarettes back in the store Marlboro 72’s they continue to run out over and over I have received no type of compensation for my help or my hassle of having to ride down the srreet to BP continuously over and over I have currently decided to no longer spend any of my $25,000 a year at any sheets ever again I’ve decided to now go to the BP across the bridge if I have to go there anyway to get my cigarettes instead of stopping at an overcrowded understaffed sheets and the manager cris at the sheets on hornaday road in Greensboro is to blame then when I talked to the regional manager he said yet again sorry we will fix this problem and twice has now failed this is 12 or 13 times a month some times because the get a shipment in and still don’t have them they get them from other stores keep in mind for five years I spent up to 25000$ there they even looked up my card number and saws how much I spent there and still can’t fix it it has been like a year now SHEETZ YOU LOST A GOOD CUSTOMER

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Dude August 6, 2015 at 4:21 pm

How about give me half that amount of money per year and I’ll punch you in chest once a day. You get the same feeling at half the costs.

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Serena January 2, 2016 at 11:50 pm

Sheetz stores themselves don’t get to actually order their tobacco products, that is up to the tobacco company representatives. So while sheetz is sorry they can’t help you kill yourself any faster, it’s not their fault.

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Nikia Pinkney May 29, 2015 at 8:14 pm

After work I went to your Sheetz location on hornaday drive in greensboro nc. I pulled up to pump 1. Swiped my car and the pump said see cashier. I went inside the store gave the clerk my number. He swiped ny car three times allowing me to put in my pin. He finally told me there was insufficient funds. Before I swiped my card and checked. There was $25. At the time i could not pull my statement up that showed the transaction where the money had come off my card. Andrew swiped my card. Coty or Cody the manager said unless i had the statement there was nothing they could. So i went home found the statement went bk. While my car was on E. Presented the statement. Cody or Coty then tells me there is nothing he can do and i have to call corporate. At that point i was even more upset. Bc he should have told me that the first time & i had no gas. He continued to tell me to call corporate. And i explained to him i had no gas in my car and that i would not be able yo make it home. I also asked what was the point of me bringing statements bk up there if nothing was going to happen. He then gave me a credit of $10 on a pump. But i still lost out on $15. I am very upset. I have always purchases gas from Sheetz so for me to receive poor service. I will never get gas from Sheetz again.

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Ellen Nolte April 18, 2015 at 6:41 am

Your prices are outrageous, and the quantity/quality of food sucks!! We ordered a 3 pc chicken strip meal, and 2 orders of mozarella sticks, and quite honestly the appetizer platter has MORE food in it than what we received. We are loyal regular customers of Sheetz in Rouzerville PA and are right now, NOT happy customers. We have spent well over the normal amount on food from Sheetz.

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heidi mock April 8, 2015 at 8:43 am

I am or was an employee at the sheetz in monongahela pa i was basically after filing complaints about the new incompetant store manager so a customer filled a complaint which was totally unfounded she was a sXXXX bag she had grey teeth and stunk to high heaven and i had gloves on and looked at the little piece of paper that comes out and tells us what her order was, She freakednon me and yelled at me so here we are a month later which is unbelievable that it took that long to ask me about what happened. I am pretty aure it all has something to do with the fact that i filed complaints about our new store manager who is late everyday and couldnt get the atore together to save her life very imcompitent. So basically i was mad eto write i quit and sign it so im sure they dont have to pay me unemployment i have worked there almost 2 years and never had a problwm before. Thanks darla mendincinodistrict manager and julie XXXXmings hope u two are happy together apparently they like having bad acorws and a f-ed up store. Thanks heidi mock

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heidi mock April 8, 2015 at 8:56 am

Sorry for the spelling and typos i have a hard time typing on this little phone.

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Christopher Bible March 26, 2015 at 1:38 pm

I really wish I could post the pictures of the plastic I found mixed in with my ketchup n mustard on my hot dogs from the Sheetz on Greene St in XXXXberland Md. Tried to contact Sheetz through email several times but no response. It’s a wonder they didn’t charge me an extra $2 for it!

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fgh April 8, 2015 at 9:08 pm

Contact the store via phone and report to the manager

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ralph c barger February 7, 2015 at 5:11 pm

On 23 January 2015, I stopped at Sheetz Rt 30 Chambersburg Pa, after pumping gas in delivery truck, heading for Lancaster Pa from Martinsburg Wv, I headed in to pay. On the way in, I slipped on ice which wasn’t treated.
I hit my head knocking me out. Instead of calling for ambulence, the sheetz employees called the police, reporting a drunk passed on the sidewalk. The police arrive, they had to call the ambulence. I was taken to Chambersburg ER, they released 5 hours later with a concussion, On 25 January I had to Martinsburg Er, they told me I had a sprained neck. As of 6 Feb. I still have lingering problem with my head, neck, back and shoulder.
To date no one from Sheetz has even bother to contact me to see how I am. I guess if they ignore me and won’t seek legal action. They can reach me at 304-596-4043

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Tony Mazzola December 24, 2014 at 8:32 pm

I cant believe you think the public is so stupid that you can charge 3 different prices for gas at 3 different stations less than 5 miles apart.
These stores.are in Hagerstown Maryland and I will do everything in my power to expose this blatant and deliberate act of public theft.
Your managers have been noted in the news paper saying the reason for this behavior. ….was because we ( sheetz ) can.
Now thats customer service……..
Remember sheetz isnt the only game in Hagerstown

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Karrie December 11, 2014 at 12:29 pm

My Grandson was working at the Sheetz store in Claysburg PA and he really liked working there until he was fired because he missed 2 nights of work one last week then again this Monday and both times he had excuses from the hospital to hand in and he did call to inform his Manager. He has Acute Lymphoblastic Leukemia which he has been going through treatments for almost 4 years and trying his best to live a normal life.

Sheetz is a very disgusting business…they treat their employees like they are garbage and with no respect for anyone.
I hope people see what hypocrites and worthless humans they truly are.
Just remember what goes around comes around

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Dawn December 6, 2015 at 9:50 pm

I know this post is a yr old but it’s new to me! Wow, I hope you or your grandson sued! He had a serious life threatening illness, was hospitalized, turned in doc notes and was still fired?! Disgusting, disgraceful pigs!
Sure hope you filed a law suit against them! Will NEVER go to any sheetz ever again. There’s one 2 minutes down the street from me and they are horrible as well for a different reason which I will be posting here, on Facebook, all social media outlets and also contacting anyone and everyone I can at Sheetz Corp!!
God bless n hope ur grandson is ok.

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Serena January 2, 2016 at 11:55 pm

Sheetz has always had a very strict attendance policy. It is a points based system. There is no way he reached his alloted points in only two call offs especially if they where at least four hours in advance.

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Nburket January 22, 2016 at 6:15 pm

Karrie, what is your grandsons name? I am the manager at the claysburg location, and at the time of this post I was very short staffed and only had two males working for me. Two call offs would not cause termination, there would have been more than that. Managers do not have the option to terminate employees for absenteeism, it all gets sent in to hr for review and they make the final decision. Sorry to hear about your grandsons illness.

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Anonymous November 5, 2016 at 9:52 pm

Amen.. I have worked at sheetzs for over 2 years and it has been a rough 2 years from a new Manger to another I love my Job and the people I work with but never again will I work at a sheetzs

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worried December 7, 2014 at 9:49 pm

I know several employees in clarksummit that are engaged in drug activity and sexual relations with shift leaders and managers such as Tony and Brian. Worried past employee.

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dcalamansr December 3, 2014 at 7:53 pm

Why leave a comment, Sure don’t look like anyone will give you a real answer!

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shannon November 16, 2014 at 1:53 pm

Walked into your hartville ohio sheetz today. The sweet cashier that waited on me was wearing a nametag with the name ms forgetful. I asked her why she was wearing that and shes said she forgot her nametag. I was so appalled that because she forgot her nametag she was made to wear a belittling nametag. Do you make employees who have disabilites wear signs and nametags telling rhe world what their disability is too? How can a company be so rude disrespectful hurtful and unprofessional? Its a nametag. I called yhis location and spoke to a mgr named Glen. ..I guess he thought it was funny because he started laughing. I on the other hand was livid. He had no excuse for making this cashier feel worthless and humiliated.I would of walked out of that store if I was the young lady . What ia wrong with your nametag policy…really? I will never return to any sheetz for as long as I live. Someone needs to change this policy…fire glen….ane apologize to that innocent cashier.

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Mary March 20, 2015 at 10:16 am

Seriously? Did you even think to ask the cashier if this bothered her? Did you even think that maybe the employees all enjoy that as a funny mood lifter at work? At the restaurant where I work, we all jokingly give each other a hard time for things like that quite often, because it’s the only way to get through hard shifts dealing with overdramatic people like you. Did you ever think of that? Of course not; you can’t even think enough to edit your post. Grow up and mind your own business. If the cashier had a problem with it, I’m sure she would have said something. Managers cannot force their employees to do anything, if she didn’t want to wear that name tag she could have spoken to another manager.

PS. That is a procedure specific to THAT store, not a Sheetz “name tag policy”… Get your facts straight before claiming you’ll “never return to another Sheetz as long as you live” and blaming a whole organization.

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Anne May 4, 2015 at 12:01 pm

Mary, you should bite your tongue. You have NO IDEA what it is like to work for Sheetz. I do. Some of the managers we have at these stores are bullies and if you don’t do as they say then there will be hell to pay. Since your employer is not Sheetz then shouldn’t open your mouth about our policies.

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Dawn December 6, 2015 at 9:53 pm

Amen to that!!!

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Anonymous November 9, 2014 at 8:03 am

I would just like to start by saying up until recently I was a sheetz employee and would like to get some things off of my chest about some of the people I worked with there. My first complaint is that I am pregnant and should not be doing heavy lifting. When I was employed at sheetz I was told that there are no longer any restrictions aloud for anyone including pregnant women. As devastated as that sounded to me I was still made to pick up and carry boxes we’ll over 45-50 lbs. I’m not sure if this was indeed straight from a manger but it was delivered to me down through the chain of command. Thank you for listening and please respond.

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PATRICIA HAIGHT October 15, 2014 at 6:43 pm

Re: Landscaping. New store in hollidaysburg looks great. Tree leaning at entrance could be avoided if staked for a season. Advised super store on 17th about leaning tree (almost out of the ground), several times over past yesr, bot no one fixed it. Just felt they were patronizing.

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PATRICIA HAIGHT October 15, 2014 at 4:28 pm

Re: store 187. Would it be possible to get bar stools for the 3 inside tablessed so one could sit inside as the weather is cooling? THANK YOU

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Barbara September 26, 2014 at 4:45 pm

I went past the Sheetz on Allentown Blvd. in Harrisburg,Pa. today & I was appalled to see people on the sidewalk in front of the store with Dump Obama signs & asking people to stop. Whether you like or dislike Obama I feel it was entirely inappropriate to have these people in front of one of your stores.. Needless to say I kept driving. Why should politics be involved in your business?

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Toni knox August 15, 2014 at 7:51 pm

I went in to the store in California Maryland store 292 around 2 in the afternoon I ordered my meal and only waited about 3 minutes for my meal which was 3 sandwiches they were made just the way I asked for them to be made Jonathan was very polite and told me to enjoy my meal and have a nice day (wow) while I was waiting in line to pay for my food the customer in front of me was very rude to your assistant manager Kelly the lady was treating like crap she very mad because he would not sell her cigarettes because she did not have an ID she told him to F>>> Off and he said to he thanks for coming to sheetz and have a nice day he then asked me how can I help you (with a smile) he asked me for a sheetz card and I told him I did not have one and he asked me if I would like one then he explained all the benefits of having the card so I got it and in less than a minute he handed me my card. Basically the entire staff their was super polite this is something you don’t see to often keep up the good work you now have a customer for life

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Robert Fry August 6, 2014 at 12:45 pm

I think Sheetz stores are fantastic, but I have a real problem of what I saw two days ago at the store on Simpson Ferry Rd. in Mechanicsburg. There were people there with big signs and banners saying impeach President Obama, I don’t know what Sheetzs position is on politics, but whatever it is, there should not be things like this at the store locations, people don’t want to see this and I personally don’t want to see it no matter what mine or other people position is on this situation. I sure there are many other people feel like myself and I will avoid using your store and I buy lots of gas. There is a Rutters store local and I did not see this at their locations.
Also my friend told me the same thing was happening at the Palmyra store on Main St.
In closing your politics should not be displayed at your business.

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John Q. Public December 4, 2014 at 9:22 am

Obama and Bush and Clinton are all the same puppet of the privately owned central bank…WAKE UP SHEEP

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judy barton July 28, 2014 at 1:52 am

This is not a complaint…I just want to say that store # 74 on Pot. Ave. Hagerstown Md.Is the only Sheetzs I will go and I will and do go out of my way to go there…The manager Judy is super nice and considerate and so is the whole crew….On Saturday afternoons we go there to order food for our card game and the order is always right and perfect….The crew there really takes pride in their work and it shows…They are nice and polite….The store is probably the smallest one and oldest one in Hagerstown, but it is the BEST one thanks to the employees….you can always go there and expect to go in and out in a timely manner….Thanks for your time…..And by the way this is the second comment I have left and I’m not sure if you got the first one about 2-3 weeks ago but I never received any type of confirmation that you seen or read my last comment , so I hope you get this one and Good job Store # 74 in hag. Md,

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cheryl decarlo October 1, 2014 at 6:06 pm

heard your’re building a “NEW SHEETZ” in connellsville, pa. I certainly hope you carry my favorite coffee which is HAZELNUT. I HAVEN’T BEEN ABLE TO PURCHASE IT AT ANY OTHER SHEETZ THEN CONNELLSVILLE I BUY ALL MY COFFEE THERE PLUS THE CREAMERS. SHEETZ COFFEE IS THE “BEST”

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SFC Ricky L Jimenez July 18, 2014 at 11:53 am

To Sheetz Human Resources,

My name is SFC Ricky L Jimenez, I have a soldier that just enlisted into the North Carolina Army National Guard who is being harrassed for choosing to enlist into the Army National Guard and continue her employment at Sheetz by her store Manager. He gave her a hard time while she was processing for enlistment and now that she has enlisted which was yesterday July 17th, 2014. He told her “she will have to quit or resign and reapply for possible hire prior to her shipping out for US Army Basic Training and AIT”. I want to avoid helping her file a USERRA complaint and I would like for this issue to be handled internally in Sheetz. My soldiers name is PVT Ashley Torres and her Managers name is Nathan Howard. She works at #399 Sheetz in Morrisville NC. 1600 Aviation PKWY, Morrisville, NC 27560 (919)-840-0466. I hope this issue can be resolved it is a shame that a 17 year old young lady has to be made to feel bad and is worried about her civilian employment because she decided to enlist into the Army National Guard to serve her Country and Community while still being a productive member on the civilian community. I thank you in advance for your attention to this matter.

V/R,
SFC Ricky L Jimenez
919-622-XXXXX

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Jackie Smith October 17, 2014 at 10:17 pm

What else can you expect from Sheetz? They build a new store in a new town and offer free coupons. My husband goes goes to get his free hot dog and SHEETZ wants $3.50 for a free hot dog with coupons. It seems SHEETZ charges $3.50 for mustard, onion, and chili for a FREE HOT DOG. I would like to know what they charge for a hot dog all the way?

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John Q Public July 11, 2014 at 3:23 am

There is a Sheetz on the corner of Weavertown & Rte 19 ( Washington Rd ) in Canonsburg, PA. The air pump, for tires, has not worked for over a month, now. It would be really great if you got the air pump fixed immediately. Also, all gas stations around this one are 10 cents less per gal. Because your air pump was broke, I went to the Sunocco near my workplace. Not only was their air pump working, their gas was 10 cents cheaper. Maybe because you’re making so much money off of the Fracking companies that stop at this particular station, you’re forgetting all of your regular customer’s that were stopping for gas etc, long before the Fracking companies started. Don’t write back saying you are sorry. Don’t have a reason to be sorry. Take care of your long time regular customers by keeping your gas prices down, and get your air pump fixed.

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Ken Phares June 27, 2014 at 9:00 am

My wife and I have lived in the Hartville, Ohio for the last 20 years. WE have frequented the marathon Bell Store since it first opened.

With the current gas prices, your Marathon Bell Store is offering gas at $3.79 per gallon for unleaded fuel. That is .32 – .35 cents higher than is offered at stations within a 2-mile radius.

Yesterday, I purchased gas at $ 3.47 less than a mile and a half away. You are entitled to sell gas for whatever the traffic will bear – your call. My family will no longer use your facility for gas or any other purchases as long as you continue to treat the local customers in this manner – my call.

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ken May 24, 2014 at 8:23 pm

Nasty, that’s what I am saying about the restroom in Morgantown wv, garbage on the floor and no seat covers, the thing was there was a employee in the restroom and he never picked anything up he just walked out. It was 5 or 6 am so no reason to be like that. That’s the first store I been in where the restroom was that nasty. And the wife said the woman’s restroom was no better. Come on folks clean up ur act.

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Tony May 17, 2014 at 2:04 pm

How do I report drug abuse by a shift supervisor?

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RSmith May 7, 2014 at 12:38 pm

I am new to Sheetz. Thought I’d apply for “My Card” to get three cents off. But you “require” such personal information. I don’t care what your reasons are and I’m not interested in your privacy policy. Think “Target.” i will not only not complete your form, I will avoid buying anything at Sheetz from now on.

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Amber June 23, 2014 at 11:06 pm

Because the MySheetz card allowed you to “pump first” when using it, your ID is required so that they can contact you in the case of a, most likely accidental, drive off.

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Linda wagner March 18, 2014 at 5:45 pm

Where are you going to do any remodel to the Mt Union store…the coffee is soo hard to get to…and when there is more than 3 people ,you have to stand and wait…we never get any updates…the floors never look like they come clean anymore…You have very great people working there,so show them you care and update and remodel….thank you…

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LaShya Johnson February 27, 2014 at 11:15 am

I probably don’t have the right correspondence page but here goes anyway. Again my name is LaShya Johnson and I worked at 7035 West Broad Street; Richmond, VA 23294. I quit my employment this past Monday (February 24, 2014). I need a letter stating the first day I worked for Sheetz to the day I resigned.

Thank you for your consideration.

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boys & girls club December 8, 2013 at 7:33 am

Greetings, I hope this message find you in good health as well As spirit first let me say we have been loyal customers of sheets for a long time and would hate to take our buainess elsewhere. We continue to see growth despite the economy deprivation in our world today,recently we sponsor a trip for our youth as a reward in store 1690 in rocky mount n c and witness a terrible display of rudeness, unprofessionalism, ignorance,etc by a representive of sheets manger brenda. Not only was she rude to a customer for asking a team member for assist in using the menu but she was just as hateful to the co worker for helping, the language she was using & lack of self control displace of anger as she continue to verbally keeping it going after customer had left by discussing this with other customers feeling as if she was justified when she won’t made us sick to our stomach you know it take a lifetime to gain customers but an instant to lose them maybe this is the sort of behavior you condone but we won’t our youth to part take in this sincerely b& g club

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kyle December 16, 2015 at 9:14 am

I have a photo of two female sheetz employeess being sexual right there on the sales floor out here in farmville va this is the sort of thing that happens a lot here at my sheetz and its very uncomfortable with kids around to see two employees acting n such a way I’ve emailed the picture but again I’m not hearing much back so I must assume that making out and rubbing up on each other in front of customers is ok with sheets then maybe it shouldn’t be a place where I stop by with my kids and eat

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